Four Points by Sheraton Charlotte/Pineville

Hotels
•
Four Points by Sheraton
8.4 (257 reviews)
9705 Leitner Drive , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Affordable rates
Cons:
Outdated furnishings
Breakfast quality inconsistent
Pool closed during stay

Categories

Cleanliness
8.23
Overall decent cleanliness reported, but some negative comments about bathroom and room upkeep.
Service
8.6
Friendly and accommodating staff mentioned in multiple reviews.
Location
8.74
Positive feedback on location and nearby amenities.
Room Quality
8.29
Rooms were described as clean and cozy, but some noted outdated furniture.
Amenities
8.32
Amenities received mixed feedback, particularly concerning the breakfast quality.
Value for Money
8.48
Considered fair and satisfactory given the overall experience.
Food and Beverage
8.03
Breakfast quality varying; improvements suggested.
Overall Experience
8.5
Overall positive experiences reported, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Convenient Location
Situated just off Interstate 485 and a short drive from Charlotte, North Carolina, the hotel offers easy access to attractions like Carowinds Theme Park.

Comfortable Accommodations
Each room at the Pineville Four Points is equipped with modern amenities such as flat-screen TVs, free Wi-Fi, a refrigerator, and a microwave. Guests can also enjoy the convenience of room service.

Relaxing Amenities
Take a dip in the outdoor pool, work out in the fitness center, or enjoy a meal and drinks at the on-site restaurant and bar. With concierge service available, your stay will be stress-free.

Book your stay at Four Points by Sheraton Charlotte/Pineville now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 257 reviews
Cleanliness: 8.23
Service: 8.6
Location: 8.74
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
K
Karishma • couple • in
8
2026-01-28 • via Nuitee
G
Garry • couple • us
7
We enjoyed our stay
Pros:

The price and location

Cons:

No soap in bathroom to wash your hands and no tissue

2026-01-19 • via Nuitee
P
Patricia • solo_traveller • us
7
Staff is friendly and accommodating
Pros:

Same everyday sausages are not good eggs taste
Like something pre mixed out of a box

Cons:

Eggs and sausages doesn't taste good at all maybe next time I'll try the waffles

2026-01-16 • via Nuitee
C
Candace • couple • us
9
Great place to stay
Pros:

Great location, clean, friendly staff, breakfast and affordability

Cons:

Room was slightly outdated but cozy

2026-01-02 • via Nuitee
U
Uriel • couple • us
10
Linda experiencia
Pros:

Buen desayuno y la ubicación del hotel

2025-12-06 • via Nuitee
R
Robert • solo_traveller • us
8
Overall it was a great stay.will definitely stay again
Pros:

Location

Cons:

Bed was kind of on the hard side

2025-11-23 • via Nuitee
I
Isaac • extended_group • us
8
Pros:

Clean lobby and walk space as well as room

2025-10-21 • via Nuitee
K
Kyle • family_with_children • us
10
2025-10-13 • via Nuitee
M
Mary • friends
10
Pros:

Friendly staff. Clean room. Delicious & free breakfast. Close & convenient for shopping & lots of restaurants.

2025-10-12 • via Nuitee
R
Rebecca
4
Seen better days, slow service
Pros:

Things started off fine. Although checkin was slow, the room was fine and I unpacked and got settled. But everything went downhill from there. I turn on the TV, there’s a line down the middle.
I go to use the shower, it trickles but doesn’t turn on. I try calling reception for 2 min and no one answers. I go downstairs and wait another 5 min for someone to show up.
They tell me I have to switch rooms and that ends up being a 30 min process. I learn from the cleaning lady while waiting that she had told them that room was broken, so that was great to hear, not sure what their plan was there.
I finally get another room but that one has a toilet that constantly makes noise, the shower never really gets hot and there weren’t really any easily accessible plugs by the bed.
Hotel is outdated, needs repair and has definitely seen better days.

Sebastian was very nice and helped me sort out the first room issues, but was slow moving and really seemed to need help so not sure what the other staff I’d seen were doing.

In a pinch, the place is adequate but I won’t be staying here again.

2025-10-05 • via Nuitee
C
Clay • friends
6
Pros:

Very dated. Not what I’m used to from a Mariott brand for the price

2025-10-04 • via Nuitee
D
Dana • partner
6
Pros:

Lots of shopping and restaurants in the area .

2025-09-28 • via Nuitee
D
Derrick
10
Pros:

Easy check-in/out. Adequate breakfast offering. Clean rooms. Comfortable beds. Easy parking. Fair price. 5 stars.

2025-09-27 • via Nuitee
A
Arnetta
6
Pros:

Carpet is old and outdated. The breakfast wasnt good, sausage undercooked, eggs cold. Was the same options all weekend.

Staff was professional at front desk

2025-09-26 • via Nuitee
C
Cindy
6
Pros:

Well, the toilet seat was loose and moved a lot when you sat on it. The bed has seen better days. They need to start replacing them. Pillows were just okay. Kind of flat with not very much filling. The handicap rail in the tub the end piece that covers the screws fell down no matter how many times I would click it back on. What I did like about the hotel is the rooms are very spacious with a separate seating area. The bathroom was also nice size. Access to my car was also convenient and they had plenty of parking. Again I like a firm bed, but would like to have some cushion on the mattress also. Both times I have stayed here the staff is very friendly and accommodating.

2025-09-22 • via Nuitee
H
Horace • family
10
Pros:

Friendly staff, clean room, great for overnight stay.

2025-09-22 • via Nuitee
L
Le'Nea • couple • us
8
2025-09-17 • via Nuitee
C
Carlos
10
Labor Day 2025
Pros:

Check was easy front desk were very polite breakfast was nice and ready on time every morning.

2025-09-14 • via Nuitee
C
Christian • family
10
Pros:

Property in a quiet area, nice location.
Hotel needs some TLC. Nothing that isn't fixable.
Breakfast facilities need some re-thinking.

2025-09-10 • via Nuitee
S
Sanchez • solo_traveller • us
7
2025-09-09 • via Nuitee