Four Points by Sheraton Charlotte/Pineville

Hotels
Four Points by Sheraton
8.4 (279 reviews)
9705 Leitner Drive , Charlotte , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Affordable rates
Cons:
Outdated furnishings
Breakfast quality inconsistent
Pool closed during stay

Categories

Cleanliness
8.23
Overall decent cleanliness reported, but some negative comments about bathroom and room upkeep.
Service
8.6
Friendly and accommodating staff mentioned in multiple reviews.
Location
8.74
Positive feedback on location and nearby amenities.
Room Quality
8.29
Rooms were described as clean and cozy, but some noted outdated furniture.
Amenities
8.32
Amenities received mixed feedback, particularly concerning the breakfast quality.
Value for Money
8.48
Considered fair and satisfactory given the overall experience.
Food and Beverage
8.03
Breakfast quality varying; improvements suggested.
Overall Experience
8.5
Overall positive experiences reported, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:46

Property Description

Convenient Location
Situated just off Interstate 485 and a short drive from Charlotte, North Carolina, the hotel offers easy access to attractions like Carowinds Theme Park.

Comfortable Accommodations
Each room at the Pineville Four Points is equipped with modern amenities such as flat-screen TVs, free Wi-Fi, a refrigerator, and a microwave. Guests can also enjoy the convenience of room service.

Relaxing Amenities
Take a dip in the outdoor pool, work out in the fitness center, or enjoy a meal and drinks at the on-site restaurant and bar. With concierge service available, your stay will be stress-free.

Book your stay at Four Points by Sheraton Charlotte/Pineville now for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 279 reviews
Cleanliness: 8.23
Service: 8.6
Location: 8.74
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.5
D
Diamond couple us
7
I would definitely stay again. Front desk lady need to work on her customer service skills
Pros:

It was right across from a jogging/bike path, beautiful scenery with the trees and open space. The place was clean breakfast was really good

Cons:

It’s nothing I didn’t like besides the black women to checked me in, other then that beautiful property

2026-07-20 via Nuitee
S
sara family_with_children us
7
Great location and price
Pros:

Room was nice and clean. Hallways and elevators were clean and inviting. Breakfast was good as always and the people on shift were super nice and helpful

Cons:

We have stayed here several years in a row while traveling to Myrtle beach. It is 1/2 way from our home and price is very good
Mattresses use to be thick and fluffy. Couldn’t wait to get here to enjoy a good nights sleep. They are so cheap
Now that they have put in cheap mattresses makes a huge difference in the stay. Please go back to the mattresses you had before

2026-07-12 via Nuitee
K
Kwesi M. couple us
5
Just blah!! No pool killed the vibe for sure!
Pros:

The property was kept clean

Cons:

The pool was broken and we weren’t made aware until we walked up to the front desk to check in. Most people select certain hotels because of that one amenity….a pool! No comp and no empathy was very off putting

2026-07-07 via Nuitee
L
Laura couple us
10
We really enjoyed our stay and would stay there again in the future.
Pros:

The staff were super friendly and the facilities were clean and pleasant. The breakfast was really good.

Cons:

the only thing I did not like and it was not the fault of the hotel or their staff, was a basketball team of children was staying there and they were loud.

2026-07-02 via Nuitee
T
Thomas couple us
10
Would stay here again.
Pros:

All of the staff were friendly and helpful. The room was clean, the bed was comfortable. Breakfast was excellent with lots of choices. We enjoyed our stay!

2026-06-22 via Nuitee
M
Maria family_with_children us
5
Unsatisfied
Pros:

Cleanliness, safe surroundings, and good staff

Cons:

Wifi didn’t reach our room on the 3rd floor. Breakfast options are subpar. It was far from the city itself.

2026-06-18 via Nuitee
S
Shirley solo_traveller us
10
Pros:

Was told WiFi was included but had to join Bonvoy to get it and apparently it didn't reach 4/5th level rooms where I was staying

2026-06-14 via Nuitee
M
MGBGTV8 solo_traveller gb
10
Good hotel
Pros:

Great location

2026-05-31 via Nuitee
N
Nicholas couple us
8
2026-05-23 via Nuitee
M
Marion solo_traveller us
8
Very pleasant place to stay.
Pros:

Breakfast: see my dislike comment. I enjoyed my stay very much. The desk staff was very friendly, helpful and knowledgeable. The room was clean and well stocked. I appreciated the small refrigerator. The bed was comfortable. My stay was all I expected and needed.

Cons:

The breakfast is listed as vegan/vegetarian. I am not and I have food sensitivities so I need to know what might be available.
A given was bread, I have a gluten sensitivity so I brought my own, but I didn't know there would be protein (meat and eggs). I found the breakfast, along with my own gluten free bread substitute, was quite adequate. I just wish I had known this before hand.

2026-04-29 via Nuitee
F
Franklin solo_traveller us
7
It was good for the price.
Pros:

Easy access to rooms.

Cons:

Beds are too firm.

2026-04-23 via Nuitee
J
Jennifer couple us
9
We enjoyed our stay here, but it was further out than we thought it would be.
Pros:

The location was in a nice area.

Cons:

The microwave has to be replaced, it was horrible.

2026-04-20 via Nuitee
L
Lorin couple us
10
Pros:

Everything

2026-04-20 via Nuitee
J
Joy Nicole solo_traveller us
10
2026-04-14 via Nuitee
L
Luis Eduardo couple us
8
2026-04-07 via Nuitee
S
Stacey couple us
1
The stay was ok not that great the room wasn't what I expected
Pros:

Nothing

Cons:

I didn't get my deposit money back

2026-03-30 via Nuitee
M
Mallory couple us
9
2026-03-24 via Nuitee
Q
Quick couple us
10
2026-03-22 via Nuitee
T
Tiana solo_traveller us
9
great
Pros:

close to everythung

Cons:

i had Japanese beetles in my first room

2026-03-11 via Nuitee
D
Dale couple us
10
Room was great, large and comfy. Bath was roomy.
Pros:

Front office staff was great. Right next to greenway walking path.

Cons:

Breakfast was not good. Bed was very firm.

2026-03-09 via Nuitee