Royal Hotel Kettering

Rooms are good but downstairs need renovation, new carpets and painting. Please clean up, in room 4 when you open window where tea and coffee supplies are, you see cigarette stubs all over

Absolutely appalling hotel. In need of urgent renovation as there were stains everywhere. Heating issues throughout the hotel, dirty, bathrooms without tiling, barely any water pressure so unable to shower. The HSE need to visit urgently and determine if this hotel is even safe.

Was expecting more for the money. Damaged heater. Accidentally pulled the bottom sheet when getting into bed to find stains ewwww.....
At 06:30 found out no hot water for shower..... Spoke to reception that evening ( very helpful) he gave me a key to the opposite room to use shower
Hanging plugs... Decor dated, parts of carpet threadbare.
Good WiFi though

Didn’t like anything about the hotel.. more like a hostel for the homeless..

Room smelled like mold and decades of cigarettes, we reserved a room for 4 and there was no bedding for the extra bed and no staff to help us. We walked around the entire hotel looking for a supply closet, and all we could find was extra pillow cases so we had to bundle up with 10 pillow cases and all of our clothes to sleep. The water smelled like sulfur and wouldn’t get hot. There was a towel heater though so that was cool

No reception, had to ring to get access code that didn't work. Loads waiting to check in. Heating way too high. Work up to the smell of cigarette smoke and weed all over the hotel

Did the job for one night . Decor is pretty awful grey black and sparkly! Spacious room would have been stunning over a hundred years ago not so glamorous now!

It was ok, had a small issue which was dealt with very well

Not happy at all, false advertising, booked a double room was given 2 uncomfortable beds with a filthy chair in the middle, I have pictures. The room don’t look any closer to what’s they are advertising, maybe that’s their dream to get there but it will take them years. There was no hot water to shower in the morning. The hallway is filthy. Happy to share pictures if needed. The only good point was secure car park and the bedding appeared clean.

No drinks in room? But 1/2 bottle of scotch found in room, left by cleaner. Renovation ongoing, no food or bar available. Security deposit required, no receipt given, refunded on departure. Reasonable budget accommodation but needs updating.

Hotel has seen better daus but perfectly satifactory for my purposes. Clean decent bed and right in the middle of Town so easy for food and drink

Quite possibly the worst place I’ve ever stayed in…

The receptionist was really friendly and gave lots of concessions but as soon as I got to my room started noticing the horror, I was weary to unpack, the toilet had "doo" smeared in it with dried wee stain on the floor, there was blood and other stains on the bedroom wall and I am not sure the bedding was changed, I made a call and a quick overall of the room was made, the rug also had crumbs all over it, the head board was extremely dirty and I had to ask for an extra sheet to throw over it. Unfortunately my friend who stayed in a more upgraded room could not take a shower because the hot water did not work. The hotel looked abandoned from the outside, the pictures online does not do any justice to reality. The WiFi didn't work in my room and was unstable at the reception area whenever it did connect, the house managers looked really unkempt with their cleaning aprons looking dirty from dried sweat or liquid. Never written a negative review before but wish someone had let me know about these flaws before I booked the hotel. Thanks

Very basic, looked like it was being refurbished, and no progress had been made for a very long time …

It need updating

About what you’d expect for the money, but whiffy in places. Did NOT a expect to have to pay a £50 “security deposit” that cost more than the room. Did not expect the room to be as hot as the sun, but at least there was a fan!

Very poor service.

The photos look good, don't be fooled (as i was). very scruffy, a hair in my bed, dirty marks all over the walls and threadbare carpet... a can of cider and hypodermic syringe outside my bedroom window. it also smelled pretty bad. this hotel needs a complete refurbish or knocking down

Yes I only paid £47.00 on a saturday night with free parking but this place should not be marketing themselves as a hotel. It is nothing more than a hostel within a dilapidated building that is way past renovating. The whole of the hotel appears closed other than the reception area. The reception guy was polite enough and helpful but my first room had not been cleaned, waste not removed and no toilet paper. Obviously the housekeeper had had enough and gone home early. So I was offered an upgrade at no extra cost !. The difference was it had been cleaned and had a double bed. They take a deposit for any damages. There is nothing worth damaging or take if anyone is that way inclined. Ok paid my deposit...PDQ machine not working so can I go to the bank over the road and withdraw money? This I did and left the £50 security depopsit. In the the morning, upon my departure, got my £50 back and left. Nobody checked the room just to make sure I hadn't had any wild party's and smshed the kettle! What was the point of the deposit procedure?? This place is a dump and am surprised Hotels.Com want to market it through the website.

A disappointing stay. The photos on Hotels.com are completely misleading, nothing like our room or my brother’s. Whilst we appreciate that the hotel is to be refurbished the room had not been cleaned properly and a cotton bud from a previous occupant was by the bed, the room was not cleaned during our stay. There were only towels for one person (we asked for more but not provided), one mug and no milk with the coffee facilities. We only managed to park in the car park in one night out of three. We have not had our £50 deposit refunded from Payman Club.