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Facilities
Property facilities
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Fitness facilities
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Free WiFi
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24-hour front desk
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Luggage storage
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Concierge service
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Elevator
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Fitness facilities
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ATM/banking
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Conference space
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Smoke-free property
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Tours/ticket assistance
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Wheelchair accessible parking
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Assistive listening devices available
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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24-hour fitness facilities
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Banquet hall
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Visual alarms in hallways
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Handrails in stairways
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Well-lit path to entrance
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Stair-free path to entrance
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Accessible airport shuttle
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No accessible airport shuttle
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Property Description
Luxurious Features and Amenities
Indulge in the 24-hour room service or dine at the Brasserie featuring a bar/lounge. Enjoy buffet breakfasts at your convenience and make use of complimentary wired and wireless internet access.
Event Spaces and Business Facilities
With 3240 square feet of conference space, this hotel is perfect for hosting events. Additional amenities include a business center, dry cleaning services, and a 24-hour front desk.
Convenient Location
Located in Hounslow (Cranford), this hotel is within a short drive to popular attractions such as Windsor Castle and Royal Botanic Gardens, Kew. Take advantage of the roundtrip airport shuttle with scheduled times for added convenience.
Book your stay at DoubleTree by Hilton London Heathrow Airport for a luxurious and convenient experience in Hounslow.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Cashless transactions are available
Property policies
-
Pets
Pets not allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
No rollaway/extra beds available
-
Check-in & Check-out
Contactless check-out is available
-
General
Cashless transactions are available
-
Guest type
LGBTQ friendly
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General
Professional property host/manager
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
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Children and extra beds
No cribs (infant beds) available
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Pets
Service animals are allowed
Location
Guest Reviews
Heathrow T5 was wonderful!
Very close to LHR. Space is always problem in London. Staff tries their best.
Great.
As it happens we did not stay at the Double Tree property but were moved to the Terminal 5 Hilton. We have not real complaints except for the fact that the food was very expensive (although it was good too).
Thank you.
Surroundings not so good
This prop
Great stay - very comfortable.
Hotel moved me to an alternative hotel near T5 and informed me via a message through Expedia. Not as convenient having arrived at T2 and cost me quite a lot extra for a taxi when travelling with a small child. Too much faff to get to T5 and then the hotel on the hotel hoppa buses. The hotel I ended up staying in was perfectly adequate.
Everything is good
We were extremely rushed during check in. Shuttle service was a big reason we booked this hotel and did not realize how much it would cost us. We were under the impression it was included. We should have taken an Uber or taxi with the 2 of us, as the cost per person had added up. I would recommend this hotel mention the specific cost when providing times for the shuttle.
I fell in the shower because the tub was like an ice skating rink. No bath mat available but afterwords it did say beware not to slip and go ask front desk for a mat. So they are aware it’s a problem but haven’t really solved it. Luckily I didn’t rebreak my ribs from two months ago. Hotel staff very unfriendly as well.
Poorly maintained, the bathroom sink drain faulty. The AC temperature control light was very bright and disturbing.
Overall very average hotel.
Very disappointed that no shuttle service to Terminal 4 Heathrow. Ad said shuttle service to airport. It did not say “except terminal 4”!
Everything was perfect. The property, the hospitality and the food were delicious!!!
It was comfortable. The breakfast was delicious as usual
I would not recommend staying here. The hotel is very outdated and the staff were all very rude. The meals were below average in the restaurant but we didn’t feel safe walking in the area to find another option. We walked to the tescos across the street and came across some very suspicious people which made us feel very uncomfortable. I couldn’t wait to leave.
Toilet didn't flush properly. Bed very comfortable. Food good.
Very nice hotel friendly staff and the breakfast was good. Close to the bus, but we preferred to Uber to the train station (about 10 minutes) to save time. Close to the airport. The gym is small but very nice.
Bathroom sink was cracked badly and needs replacing.
A bit overpriced for the accommodations
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