Inn at the Waterpark

Hotels
7.8 (1109 reviews)
2525 Jones Drive , Galveston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Cons:
Outdated
Limited breakfast
Maintenance issues

Categories

Cleanliness
7.55
Some guests mentioned cleanliness positively, but there were complaints about roaches and sandy floors.
Service
9.05
Multiple reviews praised the friendly staff who provided excellent service.
Location
9.05
Guests consistently rated the location as very good and convenient for their needs.
Room Quality
7.55
While some rooms were clean and comfortable, complaints regarding maintenance and bed quality were noted.
Amenities
7.05
Guests were disappointed with the limited breakfast options and closed pool during their stay.
Value for Money
8.05
Guests generally agreed the value was fair, but concerns about amenities lowered perception.
Food and Beverage
5.55
Many guests expressed dissatisfaction with the breakfast options provided.
Overall Experience
8.55
Most guests had a satisfactory experience, but some significant issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:02

Property Description

Convenient Location
Inn at the Waterpark offers air-conditioned rooms with flat-screen TVs in Galveston's West End district. Situated close to Seawall Urban Park and West Beach, guests can easily explore the city's attractions.

Fun Amenities
Enjoy a game of mini-golf during your stay at the hotel. Whether you're traveling with family or friends, this feature adds a touch of fun to your vacation.

Business and Leisure
With a business center, guests can take care of work commitments efficiently. Additionally, vending machines with drinks and snacks are available on-site, ensuring convenience for all visitors.

Book your stay at Inn at the Waterpark now and experience a perfect blend of comfort and entertainment during your Galveston getaway.

Important information:

This property offers outdoor hall access to all guestrooms. All accessible guest rooms are located on the first floor. There is no elevator/elevator available on the property.

Pets are allowed in designated room types only: One King Bed, Two Double Beds.

Guests must register pets upon check-in.

- A nonrefundable pet fee of $100 applies per reservation.

- A maximum of two (2) pets is allowed per room, with a combined weight limit of 150 lbs.

- Pets must not be left unattended in the room at any time.

Kindly note that the pool will be closed from 15/10/2025 to 31/01/2026.

During renovations, the hotel will make every effort to minimize noise and disturbance to ensure a comfortable stay for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1109 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 5.55
Overall Experience: 8.55
I
Isabel • family_with_children • us
8
2026-03-14 • via Nuitee
C
Claudia • family_with_children • us
10
2026-03-14 • via Nuitee
C
Creshonda • couple • us
10
I really enjoyed my stay here at the end of the waterpark. The staff is amazing, the fact that they let you pay to park
Pros:

The property was located where we needed it to be, it was quaint and comfortable.

Cons:

All of the stairs that you have to go up and down from one building to the next, it's a little hard on the elderly and handicapped.

2026-03-13 • via Nuitee
I
Iva • couple • us
9
it was very comfortable and convenient to what we were looking for.
Pros:

the room was great, loved having the little breakfast area separate from the beds

2026-03-09 • via Nuitee
L
Leonard • couple • us
7
2026-03-07 • via Nuitee
S
Sebold • couple • us
10
Clean, tidy, affordable
Pros:

The staff were great, rooms clean and everything worked. Continental breakfast was adequate

2026-03-07 • via Nuitee
V
Vicky • solo_traveller • us
10
Pros:

Everything was fantastic ! Will definitely rebook.

2026-03-06 • via Nuitee
S
Steven • couple • us
10
2026-03-02 • via Nuitee
K
Katherine • couple • us
10
2026-02-28 • via Nuitee
T
Tonya • solo_traveller • us
1
Do not go here not worth the money very bad service buyer beware
Pros:

The staff was friendly and considerate

Cons:

When we first went there our room had the refrigerator was broken and they had roaches behind the refrigerator. We was moved to another room and behind the refrigerator had roaches. The floors were very dirty. On the second day we asked them to do a cleaning of the room. We left the sheet that we had for personal use this was our personal sheet. Will you arrive back in the night time it was gone. We requested extra rags. They didn't do it I had to go downstairs to get extra rags and I did tell them that $120 a night was not really reasonable because it was not worth the money at all. They gave excuses on why the place is run down. I asked to speak to the manager on Monday morning the manager was not there. The food for breakfast was very stale. We would like a refund back or partial refund back


We definitely want to refund or partial refund this was not worth the $120 a night

2026-02-25 • via Nuitee
T
Therron • extended_group • us
10
Pros:

Love this property stay her every time come to Galveston

2026-02-23 • via Nuitee
D
DAWN • couple • us
5
Cons:

No elevators and the stairs were dangerously out of care

2026-02-23 • via Nuitee
F
Fidel • couple • us
6
2026-02-23 • via Nuitee
W
WEIMIN • solo_traveller • us
9
Clean room
Pros:

Good location and clean room with fridge and microwave

2026-02-14 • via Nuitee
G
Grainne • couple • us
8
Pros:

Convenient location and very comfortable beds.
Friendly staff at the front desk.

Cons:

The breakfast was very disappointing. The only option for gluten intolerant guests were the yogurts. There were no real protein options.
At the very least you could offer Rice Krispies.

2026-02-12 • via Nuitee
T
trista • extended_group • us
9
2026-02-10 • via Nuitee
S
Stephanie • couple • us
9
2026-01-26 • via Nuitee
W
Wren • couple • us
10
Pros:

staff was very friendly and the rooms were spacious and comfortable, was a little disappointed with the breakfast options but overall was very nice

Cons:

the breakfast options

2026-01-24 • via Nuitee
K
Karen • couple • us
10
Awesome stay as always
Pros:

Comfortable

Cons:

Location. Parking for cruise

2026-01-22 • via Nuitee
C
Cary • family_with_children • us
6
It was decent, but met expectations.
Pros:

Easy stay, staff were kind and printed happy birthday sign for my son. Mini golf was a plus.

Cons:

Many roaches. Roach in our room, and then at breakfast, the lady chased one up the wall with a broom by the kitchen/food area.

2026-01-19 • via Nuitee