Inn at the Waterpark

Hotels
7.8 (1368 reviews)
2525 Jones Drive , Galveston , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Cons:
Outdated
Limited breakfast
Maintenance issues

Categories

Cleanliness
7.55
Some guests mentioned cleanliness positively, but there were complaints about roaches and sandy floors.
Service
9.05
Multiple reviews praised the friendly staff who provided excellent service.
Location
9.05
Guests consistently rated the location as very good and convenient for their needs.
Room Quality
7.55
While some rooms were clean and comfortable, complaints regarding maintenance and bed quality were noted.
Amenities
7.05
Guests were disappointed with the limited breakfast options and closed pool during their stay.
Value for Money
8.05
Guests generally agreed the value was fair, but concerns about amenities lowered perception.
Food and Beverage
5.55
Many guests expressed dissatisfaction with the breakfast options provided.
Overall Experience
8.55
Most guests had a satisfactory experience, but some significant issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:02

Property Description

Convenient Location
Inn at the Waterpark offers air-conditioned rooms with flat-screen TVs in Galveston's West End district. Situated close to Seawall Urban Park and West Beach, guests can easily explore the city's attractions.

Fun Amenities
Enjoy a game of mini-golf during your stay at the hotel. Whether you're traveling with family or friends, this feature adds a touch of fun to your vacation.

Business and Leisure
With a business center, guests can take care of work commitments efficiently. Additionally, vending machines with drinks and snacks are available on-site, ensuring convenience for all visitors.

Book your stay at Inn at the Waterpark now and experience a perfect blend of comfort and entertainment during your Galveston getaway.

Important information:

This property offers outdoor hall access to all guestrooms. All accessible guest rooms are located on the first floor. There is no elevator/elevator available on the property.

Pets are allowed in designated room types only: One King Bed, Two Double Beds.

Guests must register pets upon check-in.

- A nonrefundable pet fee of $100 applies per reservation.

- A maximum of two (2) pets is allowed per room, with a combined weight limit of 150 lbs.

- Pets must not be left unattended in the room at any time.

Kindly note that the pool will be closed from 15/10/2025 to 31/01/2026.

During renovations, the hotel will make every effort to minimize noise and disturbance to ensure a comfortable stay for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

7.8
Based on 1368 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 5.55
Overall Experience: 8.55
S
Shannon solo_traveller us
9
Pros:

The location was perfect, the room was clean and the staff were friendly. The landscaping was well kept. Lighting was good and bright around the parking.

Cons:

The buildings and stairways were a little run down and rough looking and could use some maintenance.

2026-08-08 via Nuitee
J
James family_with_children us
10
Can’t wait to return
Pros:

Love this place will definitely be back

Cons:

Mosquitoes but not the hotels fault

2026-08-07 via Nuitee
M
Melissa couple us
6
Great location
Pros:

The pool and mini golf were great

Cons:

Unfortunately, half of the staff don’t speak English and we stayed for three nights and room was never offered to be cleaned. Did not have enough towels to shower and none were available until late night hours

2026-08-06 via Nuitee
K
Krysinski solo_traveller de
1
Ekelhaft
Pros:

Absolut nichts außer,dass das Personal freundlich und hilfsbereit war.

Cons:

Das erste Zimmer sofort gegen ein anderes getauscht,weil es in dem ersten gestunken hat. Das 2. War nicht viel besser. Man kann noch nicht mal ein Fenster aufmachen. Alt,dreckig,es hat nach Schimmel gestunken,im Flur lief nonstop ein Lüfter wegen Feuchtigkeit, alte,stinkende Teppiche,ebenso wie die Betten. Schimmel im Bad,Teppich löst sich auf, Für das Frühstück stand eine!!! Pankakemaschine und davor eine Schlange. Sowas als Frühstück zu bezeichnen ist eine Frechheit. Wir sind nach einer Übernachtung abgereist und haben nur übernachtet,weil wir erst kurz vor 23 Uhr angereist sind und nicht mehr weg konnten. Ursprünglich war eine Soche geplant. Alternative wäre im Auto zu übernachten. Ich frage mich, wer die ganzen positiven Bewertungen schreibt. Ein Hotel wie eine Location für einen Horrorfilm.

2026-08-06 via Nuitee
J
Joanne family_with_children us
6
Location great and front desk helpful cleaning not so well
Pros:

Location and mini golf

Cons:

They ran out of towels the first day we stayed and the next day the towels was hard as sand paper, the maid did not clean our room completely she left the hard towels, empty trash only didn’t make the bed or clean the floor or pick up the towels on the floor that turned a great day at the beach in a bad day coming back to relax

2026-08-05 via Nuitee
J
Jayleen family_with_children us
10
2026-08-05 via Nuitee
J
Janie Ortega solo_traveller us
5
Pros:

The gentleman at the front desk was very nice. I think his name was Dimarcus.

Cons:

There was a couple of roaches in room also no clean towels. I did tell the front desk attendant.

2026-08-05 via Nuitee
K
Kim family_with_children us
10
2026-08-04 via Nuitee
T
Teresa couple us
5
Pros:

Area was convenient to all the activities we had planned for our stay

Cons:

No wash clothes in our room the entire stay. No fault of the employees, but was not really happy with that. Floor was dirty and had dog hair everywhere. Water pressure in the shower was weak.

2026-08-04 via Nuitee
K
Kevin family_with_children us
10
Great
Pros:

Clean, free putt putt

Cons:

Began breaking down breakfast early

2026-08-03 via Nuitee
K
Kim family_with_children us
10
2026-08-03 via Nuitee
K
Karyn family_with_children us
9
Pros:

Pleasantly surprised with our stay. The place is older but very clean. Friendly staff. Parking under the building to keep your car cool in the summer. Best part was the short walk to schlitterbahn which was the same distance as their free parking lot. Watched softball games and planes taking off from the airstrip outside our window. Did not get to use the pool or mini golf course this trip.

2026-08-03 via Nuitee
E
Elizabeth family_with_children us
5
Pros:

La
Cercanía a la playa

Cons:

El clima tiraba agua en la
Alfombra y había cucarachas

2026-08-03 via Nuitee
C
Cynthia couple us
10
2026-08-03 via Nuitee
K
Krislyn family_with_children us
8
Pros:

I love the breakfast mini gulf and pool it was perfect

2026-08-03 via Nuitee
S
Sheffield solo_traveller us
6
2026-08-03 via Nuitee
K
Kim family_with_children us
10
2026-08-03 via Nuitee
M
Marharyta family_with_children us
1
Cons:

Клоповник

2026-08-02 via Nuitee
H
Howard couple us
8
2026-08-02 via Nuitee
G
Guardiola solo_traveller us
7
Pros:

We'd like that everything around us was very close plus it had a pool, and plus it had a good golf course..

Cons:

We didn't like that they didn't have very many breakfast items like most other places do. Other places would have eggs, bacon, sausage, biscuits and more. Also, they would need to spray the yards by the Golf course and everywhere cause they had mosquitoes and some roaches. Other than that, we would have given it a ten. If those three things could be fixed, we would definitely come every year.

2026-08-02 via Nuitee