Comfort Suites Hotel and Conference Center

Hotels
•
Comfort Suites
9.6 (1023 reviews)
4810 Township Road 366 , Berlin , us
+1 330-729-5645

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Issues with bed comfort
Limited breakfast options
Pool chlorine levels

Categories

Cleanliness
9.36
Consistency in cleanliness reported, but issues noted with the breakfast area and some room conditions.
Service
10
Staff were described as friendly and helpful, though there were service issues reported regarding room conditions.
Location
10
Convenient location near shops in Berlin, Ohio, praised across multiple reviews.
Room Quality
9.36
Clean and spacious rooms reported, but issues with bed comfort in some instances.
Amenities
9.36
Standard amenities available, but some issues with the pool and breakfast choices.
Value for Money
9.86
Some guests feel the price does not match the quality, particularly with reported bed issues.
Food and Beverage
8.86
Meals were described as lacking variety, with some negative feedback on breakfast offerings.
Overall Experience
10
Overall satisfaction reported, but concerned about specific issues like bed comfort and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:47

Property Description

Luxurious Comfort Suites Hotel in the Heart of Amish Country

Convenient Location: Nestled in downtown Berlin, surrounded by the picturesque hills of Ohio's Holmes County Amish Country, our hotel is the perfect base to explore the world's largest Amish community.

Delicious Breakfast Options: Start your day right with our complimentary hot breakfast offering a variety of options, including hot waffles and fresh fruit. For early risers, grab a Your Suite Success Grab & Go bag.

Modern Amenities: Enjoy our indoor heated saltwater pool, hot tub, fitness center, and free high-speed Internet access. Relax in spacious guest rooms equipped with flat-screen TVs, kitchen facilities, and a recharge device with AC and USB outlets.

Book your stay at Comfort Suites Hotel and Conference Center now for a luxurious and convenient experience in Berlin's charming Village.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

9.6
Based on 1023 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.86
Food and Beverage: 8.86
Overall Experience: 10
D
David • couple • us
10
2026-09-11 • via Nuitee
D
Donna • couple • us
9
2026-09-08 • via Nuitee
D
Darrick • solo_traveller • us
10
2026-09-07 • via Nuitee
M
McDonald • solo_traveller • us
10
Pros:

everything was great and all were super friendly

2026-09-07 • via Nuitee
L
Lawrence • family_with_children • us
9
2026-09-05 • via Nuitee
E
Ernest • family_with_children • us
8
Would stay again
Pros:

Clean rooms, pool and spa were nice

Cons:

Breakfast wasn’t very good

2026-09-04 • via Nuitee
B
Becker • couple • us
9
Very nice hotel close to quilt shops and the Amish countryside
Pros:

Breakfast was great

Cons:

The price was much higher than last year

2026-09-02 • via Nuitee
J
Julianne • solo_traveller • us
10
Pros:

The place was very clean and the pool and hot tub were a nice end to our day. The fire pit outside was so nice too!

2026-08-31 • via Nuitee
S
Sarah • couple • us
10
Amazing stay in the heart of it all
Pros:

The porch with lots of seating options

2026-08-31 • via Nuitee
S
Silvia • solo_traveller • es
10
2026-08-29 • via Nuitee
T
Tracy • couple • us
10
Awesome
Pros:

It was amazing great people. Clean, close to so much

2026-08-27 • via Nuitee
S
Sharon • couple • ca
7
2026-08-26 • via Nuitee
M
Malgorzata • family_with_children • pl
8
2026-08-25 • via Nuitee
T
Tamara • couple • us
9
2026-08-24 • via Nuitee
D
Donna • couple • us
10
2026-08-21 • via Nuitee
A
Anthony • couple • us
10
2026-08-18 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-08-17 • via Nuitee
R
Robert • couple • us
9
Really enjoyed my stay
Pros:

Room was spacious and very clean staff was great and reception area were very welcoming

Cons:

Breakfast was do do orange juice splattered everywhere when it came out and no bacon

2026-08-16 • via Nuitee
F
Faith • couple • us
10
It was a great stay and would stay there again
Pros:

Breakfast was good. Staff was very friendly and helpful

Cons:

Like everything

2026-08-16 • via Nuitee
B
Barbara • extended_group • us
10
2026-08-16 • via Nuitee