Comfort Suites Hotel and Conference Center

Hotels
•
Comfort Suites
9.6 (983 reviews)
4810 Township Road 366 , Berlin , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Issues with bed comfort
Limited breakfast options
Pool chlorine levels

Categories

Cleanliness
9.36
Consistency in cleanliness reported, but issues noted with the breakfast area and some room conditions.
Service
10
Staff were described as friendly and helpful, though there were service issues reported regarding room conditions.
Location
10
Convenient location near shops in Berlin, Ohio, praised across multiple reviews.
Room Quality
9.36
Clean and spacious rooms reported, but issues with bed comfort in some instances.
Amenities
9.36
Standard amenities available, but some issues with the pool and breakfast choices.
Value for Money
9.86
Some guests feel the price does not match the quality, particularly with reported bed issues.
Food and Beverage
8.86
Meals were described as lacking variety, with some negative feedback on breakfast offerings.
Overall Experience
10
Overall satisfaction reported, but concerned about specific issues like bed comfort and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:47

Property Description

Luxurious Comfort Suites Hotel in the Heart of Amish Country

Convenient Location: Nestled in downtown Berlin, surrounded by the picturesque hills of Ohio's Holmes County Amish Country, our hotel is the perfect base to explore the world's largest Amish community.

Delicious Breakfast Options: Start your day right with our complimentary hot breakfast offering a variety of options, including hot waffles and fresh fruit. For early risers, grab a Your Suite Success Grab & Go bag.

Modern Amenities: Enjoy our indoor heated saltwater pool, hot tub, fitness center, and free high-speed Internet access. Relax in spacious guest rooms equipped with flat-screen TVs, kitchen facilities, and a recharge device with AC and USB outlets.

Book your stay at Comfort Suites Hotel and Conference Center now for a luxurious and convenient experience in Berlin's charming Village.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 983 reviews
Cleanliness: 9.36
Service: 10
Location: 10
Room Quality: 9.36
Amenities: 9.36
Value for Money: 9.86
Food and Beverage: 8.86
Overall Experience: 10
J
Judy • solo_traveller • us
10
Pros:

My husband and I have been there multiple times, everytime we stay it has been awesome. Took my daughter's down and grandkids this time they all loved it. They put us pretty close together, which was really nice. We will be back again. Room 123 is our favorite room.
Judy Kirby

Cons:

Nothing

2026-07-10 • via Nuitee
L
Lisa • extended_group • us
10
Would visit again if in the area
Pros:

Very clean and comfortable- great breakfasts options- very friendly staff

2026-07-09 • via Nuitee
R
Randy • solo_traveller • us
10
Pros:

Very close to the things we wanted to do. Great time away for a couple days. Always clean and nice staff. Really enjoy the breakfast.

2026-07-05 • via Nuitee
J
Jessica • family_with_children • us
10
Amazing getaway.
Pros:

Breakfast was amazing. Staff was pleasant and helpful. Everything was very very clean.

Cons:

There was no downside

2026-07-02 • via Nuitee
S
Samantha • couple • us
10
2026-06-29 • via Nuitee
J
Jarvis • extended_group • us
10
Great stay
Pros:

Great as always

2026-06-27 • via Nuitee
P
Patricia • family_with_children • us
10
2026-06-25 • via Nuitee
M
Misty • family_with_children • us
10
2026-06-23 • via Nuitee
K
Kimberly • couple • us
8
2026-06-22 • via Nuitee
C
Cantrice • solo_traveller • us
10
Pros:

We stayed for 5 days. Everything from the check in, cleanliness of the room and the pool, the breakfast was exceptional! The front porch area was well used by my family and was so peaceful. If you like to walk, Everything was within walking distance. And the areas that were not, were within a reasonable driving distance. The staff was so amazing! They were always smiling and just so genuine. They were very attentive and never made us feel like a bother. We will definitely be returning!

Cons:

I didnt like that I had to leave.

2026-06-21 • via Nuitee
T
Tobia • family_with_children • us
10
Perfect location. Spotless hotel. Fantastic breakfast Lovely indoor pool and hot tub
Pros:

Spotless clean fantastic breakfast also inside pool

Cons:

Nothing cheaper price would be nice

2026-06-17 • via Nuitee
M
Morris • couple • us
7
2026-06-17 • via Nuitee
D
Doug • couple • us
10
2026-06-15 • via Nuitee
D
Deanne • extended_group • us
10
Love the hotel, it was clean and convenient, but too expensive
Pros:

Close to friends and shops

Cons:

Price was really high

2026-06-13 • via Nuitee
J
Judy • couple • us
10
2026-06-13 • via Nuitee
E
Ebinger • solo_traveller • us
10
Pros:

Close to shopping, breakfast. I sleep good.

Cons:

Nothing to report

2026-06-12 • via Nuitee
G
Gail • couple • us
9
2026-06-12 • via Nuitee
M
Michelle • family_with_children • us
9
2026-06-10 • via Nuitee
K
Kylene • extended_group • us
10
Very enjoyable trip
Pros:

A change of protein to ham or bacon on rotation with the sausage

2026-06-08 • via Nuitee
L
Lori • extended_group • us
10
2026-06-01 • via Nuitee