Clarion Pointe East Lansing University Area

Hotels
7.4 (717 reviews)
2736 E Grand River Ave , East Lansing , us

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location (close to MSU)
Friendly and helpful staff
Comfortable beds / clean sheets reported by some guests
Reasonable price / good value for cost-conscious travelers
Breakfast available (waffle machine noted)
Room matched booking description for some guests
Two locks on the door (security feature)
Cons:
Strong cigarette smoke smell reported in multiple rooms
AC problems: noisy, intermittent, or insufficient cooling
Thin walls / noisy neighbors and external noise (busy road)
No pool
Dirty carpet and bathroom floor reported
Maintenance entered occupied room (privacy/safety incident)
In-room fridge and TV failures reported
Dark/dilapidated back parking lot and presence of campers/seedy surroundings
Unmarked room/office numbers and inconvenient access
Delayed or inconsistent housekeeping

Categories

Cleanliness
5
Multiple reports of cigarette smell, dirty carpet and bathroom floor in some rooms; a few guests did report clean rooms, indicating inconsistent housekeeping standards.
Service
9
Staff frequently described as friendly and helpful at check-in and breakfast, though isolated incidents (maintenance entering an occupied room, one report of unfriendly management) lowered consistency.
Location
9
Consistently praised for proximity to MSU and convenience for events; downsides include a busy/noisy road and some parking/wayfinding issues, but overall location is a strong positive for guests visiting the area.
Room Quality
5
Numerous complaints about malfunctioning AC units (noisy, on/off, insufficient cooling), fridge/TV failures, small rooms, shower door issues and thin walls leading to noise from neighbors.
Amenities
7
Basic amenities present (breakfast, in-room fridge/AC), but several guests noted absence of a pool and issues with parking lot safety/lighting; breakfast offerings were limited.
Value for Money
8.5
Multiple guests called the price reasonable and felt the room matched the booking; several noted that for the price the stay was acceptable despite trade-offs.
Food and Beverage
8
Breakfast is available and had positive notes (waffle machine) but is described as limited in selection and not always very fresh.
Overall Experience
7.7
Mixed overall: good for short/niche stays (close to venue, reasonable price, friendly staff) but frequent operational and cleanliness issues reduce the experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:42

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Business Facilities
Enjoy a stay at Clarion Pointe East Lansing University Area, just 3 km from Jack Breslin Arena. Take advantage of the fitness centre to stay active during your trip. Need to catch up on work? Our hotel offers a business centre for your convenience.

Complimentary Parking and Snack Options
Relax knowing that your car is secure with our free private parking. Craving a snack or a drink? Visit our vending machines offering a variety of options. Plus, with a shared lounge available, unwind and socialize with fellow guests.

Near Major Attractions
Explore nearby attractions such as Michigan State University (3.7 km) and Spartan Stadium (3.4 km). Conveniently located just 16 km from Capital Region International Airport, our hotel is the perfect choice for your stay in East Lansing.

Book your stay at Clarion Pointe East Lansing University Area now for a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

7.4
Based on 717 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.7
K
Kenneth • solo_traveller • us
1
2026-08-15 • via Nuitee
M
mike • solo_traveller • us
3
Pros:

bed was comfortable and shower was good

Cons:

place smelled like a pot factory, the room was filthy (when I wiped my feet in the morning, the towel was black and I had a cockroach crawl across the kitchen counter

2026-08-12 • via Nuitee
M
mike • solo_traveller • us
6
Pros:

Dirty, smells like a pot factory

Cons:

Location

2026-08-11 • via Nuitee
G
Gustafson • solo_traveller • us
8
Pros:

Convenient

Cons:

No pool

2026-08-05 • via Nuitee
T
Timothy • couple • kr
2
It was unsatisfactory.
Pros:

It had two locks on the door.

Cons:

The room smelled like smoke, the AC would randomly turn on and off, and we heard people talking outside half the night.

2026-08-05 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-08-03 • via Nuitee
C
Christopher • solo_traveller • us
3
2026-08-03 • via Nuitee
J
Jeremy • family_with_children • us
10
It was all and all exactly what I was looking for
Pros:

Location

Cons:

No pool. The AC could’ve been colder

2026-07-23 • via Nuitee
C
Charmaine • couple • us
9
2026-07-21 • via Nuitee
S
Stacy • couple • us
6
2026-07-21 • via Nuitee
T
Thomas • couple • us
6
Was ok but overall disappointed.
Pros:

The location was good for what we needed. Staff was friendly and helpful.

Cons:

Parking lot is in bad shape, watch the hole going over towards Whole Foods. Carpet was very dirty, Walls are thin, could hear the neighbors upstairs and beside. Curtains don’t block the outside light making it hard to sleep.

2026-07-17 • via Nuitee
L
Lynne • solo_traveller • us
10
Pros:

Great staff. Close to the MSU Pavillion.

Cons:

The back parking lot is dark, has 1 street lamp. A camper parked in the corner.

2026-07-16 • via Nuitee
M
Michael • solo_traveller • us
5
Property needs some attention.
Pros:

The staff were friendly, the bed was comfortable and the breakfast was good.

Cons:

The refrigerator and tv didn’t work. There was at least one disabled car in the parking lot and it appeared someone was living in a dilapidated camper in the back.

2026-07-16 • via Nuitee
J
Justyna • family_with_children • us
3
Pros:

Convinient location, friendly front desk stuff, beds are comfortable, clean sheets.

Cons:

Room smelled of cigarettes, floor in the bathroom was dirty. A/C unit was very loud, hard to fall asleep. Maintenance guy walked in to our room at 11pm when we were sleeping. He thought the room was unoccupied. I got really scared, I thought someone was breaking into our room.

2026-07-16 • via Nuitee
M
Mark • solo_traveller • us
8
2026-07-14 • via Nuitee
B
Bonilla • solo_traveller • us
10
2026-07-13 • via Nuitee
A
allarnah • solo_traveller • us
7
2026-07-13 • via Nuitee
M
Merritt • solo_traveller • us
10
2026-07-12 • via Nuitee
L
Lisa • family_with_children • us
5
2026-07-12 • via Nuitee
R
Raymond • solo_traveller • us
8
Pros:

The room was clean and pretty comfortable. When house keep came they did an excellent job.

Cons:

Asked for house keeping prior to my 3rd night. It took them 24 hours to arrive. .Room was a little small for 4 people.. Difficult to keep the shower door closed.

2026-07-12 • via Nuitee