Hilton Garden Inn Annapolis Downtown

Hotels
Hilton Garden Inn
8 (887 reviews)
174 West Street , Annapolis , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean rooms
Cons:
High parking fees
Old room quality
Understaffing in breakfast area

Categories

Cleanliness
7.75
Most reviews mention clean rooms, but some indicate issues with room discomfort.
Service
8.75
Friendly and accommodating staff noted in several reviews.
Location
9.25
Consistently praised for its convenient location.
Room Quality
7.25
Reviews mention old and dated rooms needing refurbishment.
Amenities
7.75
Understaffed restaurant area and extra cost for parking highlighted.
Value for Money
7.75
High parking fees and pricing concerns from multiple guests.
Food and Beverage
7.25
Breakfast quality was excellent, but service issues reported.
Overall Experience
8.25
Many guests enjoyed their stay, despite some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:31

Property Description

Convenient Location
Centrally located in Annapolis, the Hilton Garden Inn is just steps away from the Maryland State Capitol building and government offices, making it an ideal choice for business and leisure travelers alike.

Comfortable Accommodations
Experience a cozy stay in guest rooms adorned with warm colors and traditional decor. Enjoy modern amenities such as free Wi-Fi, a mini-refrigerator, and a coffee maker. Unwind with cable TV, or catch up on work at the convenient work desk.

On-Site Dining and Fitness
Indulge in American cuisine at the Kitchen on West St Restaurant and Bar, open for breakfast and dinner. Stay active at the on-site fitness center, or host meetings in the available meeting room. Valet parking adds convenience to your stay.

Book now for a memorable stay at Hilton Garden Inn Annapolis Downtown!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 29 per day.

Location

Guest Reviews

8
Based on 887 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
W
William couple us
10
The facility and location were ideal for our stay.
Pros:

Large room, good restaurant, helpful staff and convenient location

2026-04-16 via Nuitee
S
Shannon solo_traveller us
10
2026-04-12 via Nuitee
R
Rina solo_traveller us
8
Pros:

The location, that one can park there, the cleanliness, t hat people can bring their dogs

Cons:

Window cannot open in room, breakfast was not included in price.

2026-04-12 via Nuitee
H
Hanna extended_group se
9
Pros:

Bra läge, gångavstånd till downtown. Plus att det finns ett parkeringshus rakt över gatan. Rent, sköna sängar och bra frukost.

2026-04-11 via Nuitee
L
LaDonna solo_traveller us
7
Pros:

The pool was not operational.

2026-04-10 via Nuitee
G
Greg family_with_children us
8
2026-04-09 via Nuitee
K
Kathleen couple us
6
Very disappointing hotel
Pros:

Location was great. Staff were friendly and helpful.

Cons:

There were ants all over the room. The room had a chemical smell- maybe pesticide. The shower was weak.

2026-04-08 via Nuitee
P
Pamela family_with_children us
10
2026-04-06 via Nuitee
D
Daniel solo_traveller no
6
Dont expect european standards of a Hilton hotell
Pros:

Breakfast was fine. Staff was helpefull and polite.

Cons:

5$ for a coffee during breakfast is insane. Room was worn, old and not maintaned. (paint job, cracks) There was no " do nut disturb" sign to put on the door and the cleaning staff would come in several times and dint seem to have information on what day i would check out. Also no basic english skills on some cleaning staff. note, dont use headset with full noice cancelling if ur not clothed.

2026-04-05 via Nuitee
M
Maryna family_with_children us
9
Затишний готель в центрі міста, зі всіма потрібними речами та зручностями.
Pros:

Отель в центрі міста, тихі номери, чисто та зручні ліжка. Спиш як на хмарці)) Персонал був ввічливий та готовий допомогти. В номері були стакани, мікрохвильовка , один чай, дві кави , дві води та чайник.Теолевізор гарно працював а WI-FI , був гарної якості, що для отелей рідкість.

Cons:

Вентилятор у ванні кімнаті трішки був шумний але він був з датчиком та виключався пізніше.

2026-04-04 via Nuitee
W
warren couple us
3
Fell way short.
Pros:

Arrives at what was supposed to be a front desk. Receptionist was sitting at a cafe table eating takeout with a friend. She was clueless The garage valet was the only staff that was friendly and competent.

Cons:

The room was small. Didn’t like self check in idea while maybe convenient was difficult while driving and what they wanted was my membership to their online stuff. Uncool

2026-04-04 via Nuitee
J
jiayun couple us
10
2026-04-02 via Nuitee
M
Mark couple us
10
2026-04-02 via Nuitee
B
Brandy couple us
8
Pros:

The staff were extremely friendly

Cons:

When we pulled up we were told that the parking was full, only Valet. I believe that is a ploy to have to use the valet for your entire stay. It was pricey and I feel intentional.

2026-03-30 via Nuitee
A
Ahmet couple us
9
2026-03-29 via Nuitee
J
Juan extended_group us
10
Comfortable, cozy, quiet yet near to all the vibrant stuff without hassle
Pros:

Excellent walkability

Cons:

N/a

2026-03-24 via Nuitee
H
Helga extended_group us
7
2026-03-23 via Nuitee
O
Orit couple il
6
2026-03-23 via Nuitee
W
walter couple us
8
2026-03-22 via Nuitee
K
Kerry couple us
10
2026-03-21 via Nuitee