Hilton Garden Inn Annapolis Downtown

Hotels
Hilton Garden Inn
8 (850 reviews)
174 West Street , Annapolis , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Clean rooms
Cons:
High parking fees
Old room quality
Understaffing in breakfast area

Categories

Cleanliness
7.75
Most reviews mention clean rooms, but some indicate issues with room discomfort.
Service
8.75
Friendly and accommodating staff noted in several reviews.
Location
9.25
Consistently praised for its convenient location.
Room Quality
7.25
Reviews mention old and dated rooms needing refurbishment.
Amenities
7.75
Understaffed restaurant area and extra cost for parking highlighted.
Value for Money
7.75
High parking fees and pricing concerns from multiple guests.
Food and Beverage
7.25
Breakfast quality was excellent, but service issues reported.
Overall Experience
8.25
Many guests enjoyed their stay, despite some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:31

Property Description

Convenient Location
Centrally located in Annapolis, the Hilton Garden Inn is just steps away from the Maryland State Capitol building and government offices, making it an ideal choice for business and leisure travelers alike.

Comfortable Accommodations
Experience a cozy stay in guest rooms adorned with warm colors and traditional decor. Enjoy modern amenities such as free Wi-Fi, a mini-refrigerator, and a coffee maker. Unwind with cable TV, or catch up on work at the convenient work desk.

On-Site Dining and Fitness
Indulge in American cuisine at the Kitchen on West St Restaurant and Bar, open for breakfast and dinner. Stay active at the on-site fitness center, or host meetings in the available meeting room. Valet parking adds convenience to your stay.

Book now for a memorable stay at Hilton Garden Inn Annapolis Downtown!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 29 per day.

Location

Guest Reviews

8
Based on 850 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
R
Richards solo_traveller us
10
2026-02-10 via Nuitee
R
Richard couple us
9
2026-02-09 via Nuitee
M
Michael couple us
7
Was a good stay over for a rest on our way home
Pros:

Waitress in the restaurant for dinner was the highlight of the stay .... she was exceptional ..... exact opposite for check in staff.

Cons:

Parking price and method for paying at check in was not good

2026-01-20 via Nuitee
T
Thomas couple us
6
2026-01-20 via Nuitee
K
Kayla couple us
10
Pros:

The location was very convenient. the staff was always nice and the rooms were clean.

Cons:

The ice machines were broken on several floors and parking was tricky.

2026-01-20 via Nuitee
S
Sophia couple us
9
2026-01-19 via Nuitee
R
Robert couple us
10
Pros:

The thing we liked most was the staff vert friendly and efficient especially the front desk person

2026-01-19 via Nuitee
D
Dalia couple us
8
This hotel was very nice to stay in and the location was very convenient near the free bus shuttle and walking distance
Pros:

Property is in a very convenient location in downtown Annapolis. It’s very close to the free bus shuttle that takes you on Main Street which we loved.

Cons:

The parking garage was very tight so it was hard to find a good spot worn our van but they do have a valet option.

2026-01-19 via Nuitee
K
Kay couple us
8
Very good, but could easily be great with a few small improvements.
Pros:

Breakfast sandwich in the on site restaurant was excellent, served quickly, and the waitress was very friendly. The valet guy was very friendly and helpful. On site parking is tight, but the valet service is reasonable. There is a public parking garage around the corner from the hotel.

Cons:

The walls are paper thin, and our "neighbor" played some loud music or a video, but it stopped early enough in the evening for us to sleep. More towels needed in the bathroom and the shower soap dispenser was broken. The person who greeted us at 'sign in' was dressed in blue jeans and a sweater/sweatshirt? (just did not seem professional for a "Hilton"), and she seemed not to care one iota about us checking into the hotel. I had to ask about how to get on to wifi (as no info seemed available), and she seemed sort of irritated that I would ask such a thing. Never smiled.

2026-01-19 via Nuitee
M
Mary couple us
4
2026-01-19 via Nuitee
T
Tim solo_traveller us
9
2026-01-19 via Nuitee
J
Julien family_with_children fr
7
2026-01-19 via Nuitee
C
Cheryl couple us
6
I was disaapointed with our room due to the moldy smell and the uncomfortable bed.
Pros:

The staff were very friendly and helpful from the front desk to the restaurant to the valets (awesome valets).

Cons:

The room smelled moldy. I am guessing because it was a handicap accessible room/shower that at some point maybe it was flooded. The shower current was a foot too short so no matter how you had the shower head angled half the bathroom floor ended up wet and that was with us putting down towels and being careful.
The floor looked like they forgot to vacuum or didn't vacuum well.
My side of the bed felt like there was a board under it so it wasn't comfortable but no one else in my party had that.

2026-01-19 via Nuitee
R
Ronald couple us
6
For a Hilton, it was disappointing. The name does not mean what it used to mean.
Pros:

Location was convenient to all the major stores / restaurants and sited downtown.

Cons:

The room had no storage drawers for clothes. We had to live out of our suitcases for the 4 day stay. Also, the room was only partly cleaned once during our stay.

2026-01-19 via Nuitee
M
Melissa solo_traveller us
8
2026-01-19 via Nuitee
R
Rebecca couple us
7
2026-01-19 via Nuitee
P
Patrick couple us
4
Pros:

Lobby was a mess due to burst pipe . Loud, fans running, plastic up . Snack dispenser unavailable etc

2026-01-19 via Nuitee
E
Emily family_with_children us
10
2026-01-19 via Nuitee
Z
Zhanna family_with_children us
6
Pros:

Location

Cons:

Definitely need some room updates.
Everything looks So old.
I hated the shower!!!
I thought nobody has anymore those old “head “ showers

2026-01-19 via Nuitee
G
Gary couple us
10
2026-01-19 via Nuitee