Hotel Florencio

Hotels
6.5 (105 reviews)
Av. Dom Pedro II 2022 Bairro Campestre , Santo André , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Adequate amenities
Cons:
Cleanliness issues
Small room sizes
Noise disturbances

Categories

Cleanliness
5.39
Several reviews highlighted issues with bathroom cleanliness and mold present in the rooms.
Service
8.36
The reception and cleaning staff received positive comments for their friendliness and assistance.
Location
8.4
Multiple reviews pointed out the good location of the hotel, being close to various attractions.
Room Quality
5.85
Reviews mentioned small room sizes and some discomfort due to cleanliness issues.
Amenities
6.38
Some amenities were appreciated, but basic features like breakfast and room conditions were lacking.
Value for Money
6.34
Some guests felt the prices were no longer justified given the condition and services provided.
Food and Beverage
4.89
No breakfast service mentioned, and other details indicate inadequacies in food offerings.
Overall Experience
6.36
Mixed feelings noted; while some aspects were satisfactory, significant issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:22

Property Description

Convenient Location:
Hotel Florencio is ideally located within close proximity to popular attractions such as Museu Catavento and Sao Paulo Expo, making it a perfect choice for travelers looking to explore Santo André.

Comfortable Accommodation:
Guests can enjoy a comfortable stay in our well-equipped rooms featuring amenities like room service, free WiFi, and a 24-hour front desk for any assistance needed during their stay.

Modern Amenities:
Our 3-star hotel offers modern conveniences including TV with cable channels in every room, ensuring guests can unwind and relax after a day of sightseeing.

Experience convenience and comfort at Hotel Florencio - book your stay now for a memorable visit to Santo André!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 105 reviews
Cleanliness: 5.39
Service: 8.36
Location: 8.4
Room Quality: 5.85
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 4.89
Overall Experience: 6.36
W
Wilza Vanessa • extended_group • it
7
2026-07-26 • via Nuitee
R
Robeson • solo_traveller • br
7
2026-07-20 • via Nuitee
F
Flavio • solo_traveller • br
4
2026-07-16 • via Nuitee
N
Nathynha • solo_traveller • br
10
Pros:

Confortável, recepção 24h, bem limpo, arrumado.

Cons:

Não tive problemas.

2026-07-13 • via Nuitee
V
Valdelene • solo_traveller • br
5
2026-07-05 • via Nuitee
S
STUDIO • couple • br
5
2026-07-04 • via Nuitee
S
Sergio Oliveira Pontes • solo_traveller • br
5
2026-06-24 • via Nuitee
M
Marcelo Costa • solo_traveller • br
10
Pros:

Do recepcionista foi uma benção cheguei de carro tinha sofrido um acidente quase quebrei a bacia ele foi na garagem me ajudar com minhas coisas no outro dia ele me ajudou a levar no carro as coisas uma ótima pessoa esqueci o nome dele ele é da noite que DEUS abençoe grandemente a vida dele funcionário top

Cons:

Na tenho o que reclamar só não fiquei mais dias pois estava lotado senão tinha ficado mais dias obrigado um abraço DEUS abençoe

2026-06-17 • via Nuitee
E
Ermitom • solo_traveller • br
8
Excelente custo benefício.
Pros:

Limpeza e localização. Próximo de supermercado, padaria, farmácia, restaurantes.

Cons:

Café da manhã muito ruim.

2026-06-15 • via Nuitee
R
Rosely • solo_traveller • br
7
Pros:

Ambiente limpo e bom custo-benefício.

2026-06-14 • via Nuitee
T
Thales Miranda • solo_traveller • br
1
Arrependimento
Pros:

Localização apenas.

Cons:

Péssimo atendimento, mal administrado e falta cuidados com local e com os clientes!

2026-06-13 • via Nuitee
P
Pierroti • extended_group • br
8
Foi a que eu esperava, pelo custo o que foi oferecido estava muito bom.
Pros:

A localização é muito boa.

Cons:

O café da manhã poderia ter mais variedades de alimentos.

2026-06-11 • via Nuitee
S
Sibele de Fátima • solo_traveller • br
1
péssima qualidade e desconforto
Cons:

Quero deixar registrado que tive uma péssima estadia, quarto mofado, chuveiro água gelada, roupas de cama inutilizável, conforto nenhum, recepção bem grossa e sem o mínimo de educação. Não recomendo para ninguém.

2026-06-09 • via Nuitee
S
Salim • solo_traveller • br
3
Pros:

Preço

Cons:

Toalha não seca e com cheiro estranho. Fronha suja. Coberto cheiro ruim

2026-06-09 • via Nuitee
N
Neves • solo_traveller • br
10
Recomendo
Pros:

Lugar tranquilo e funcionários educados, atenciosos e prestativos.

Cons:

Não tenho nada de negativo para pontuar.

2026-06-02 • via Nuitee
G
Giselle • solo_traveller • br
7
2026-06-02 • via Nuitee
E
Equipe Flyer • solo_traveller • br
7
Pros:

Da proximidade que eu precisava

Cons:

Do banheiro

2026-05-30 • via Nuitee
D
De Oliveira • solo_traveller • br
1
Horrível.
Pros:

Horrível.

Cons:

Tudo . Simplesmente horrível. Desde o atendimento

2026-05-28 • via Nuitee
A
Alcanjo lauriano • solo_traveller • br
10
2026-05-26 • via Nuitee
R
Rosely • solo_traveller • br
8
Pros:

Para pernoite foi bom

2026-05-24 • via Nuitee