Petit Palace Arana

Hotels
Petit Palace
8 (121 reviews)
C/ Bidebarrieta, 2, (en frente del teatro Arriaga), Bilbao, Vizcaya, 48005 , Bilbao , ES

Pets allowed

Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Hiking/biking trails nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful breakfast
Cons:
Lack of closet space
Shower door issues

Categories

Cleanliness
7.75
Standard quality for this hotel tier.
Service
8.75
Staff were very helpful and friendly, providing excellent service.
Location
8.75
Perfect location, very central with good access to dining and shopping.
Room Quality
7.75
Rooms were spacious and well-maintained.
Amenities
7.75
Good breakfast but missed some items like an iron for the room.
Value for Money
7.75
Good value given the location and experience overall.
Food and Beverage
7.75
Breakfast was beautiful and satisfactory.
Overall Experience
7.75
Overall a very positive experience at this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:01

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and concierge services during your stay at Petit Palace Arana.

Delicious Buffet Breakfast: Start your day right with daily buffet breakfasts available for a fee from 7:00 AM to 10:30 AM.

Central Location: With a stay at Petit Palace Arana, you'll be steps away from San Nicolas Church and a short walk from Santiago Cathedral, making it an ideal choice for exploring Bilbao.

Immerse yourself in the heart of Bilbao at Petit Palace Arana and experience the perfect blend of comfort and convenience. Book now to secure your stay.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 121 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
D
David
10
Pros:

This is my new favorite place to stay in good old Bilbao. Perfect location, historic yet solid and well maintained interior, spacious rooms, beautiful breakfast in the loft under big old wooden beams, friendly and efficient front desk, good communication, …

2025-10-05 via Nuitee
S
SAMEER
10
Pros:

THE FRONT OFFICE STAFF WAS REALLY NICE & HELPFUL. THE HOTEL IS GOOD IN CENTRE WITH NICE PLACES TO EAT & SHOP NEARBY AND ALL WALKABLE.

2025-10-02 via Nuitee
M
Mark
8
Pros:

Very nice location
Very friendly reception staff

2025-09-26 via Nuitee
T
Tracy
10
Good hotel. Helpful staff
Pros:

Great location clise to the old town Good breakfast
Good room with lovely newly refurbished shower.
Edu was expetionally helpful. Our room was ready early which was brilliant
Would stay again

2025-09-15 via Nuitee
M
Marilou partner
10
Pros:

Our experience here by far is the best during this trip. Can't say enough good things about this place. We will definitely miss it. Wish we could change plans and just extend our stay. Perhaps next time we will come and stay here again. Can't beat this location. Plus complimentary luggage storage. Other hotels charge for this.

2025-09-08 via Nuitee
C
Cynthia partner
8
Pros:

Great location! Overall the hotel was fine, but I did get stuck on a few minor details. The room didn’t have an iron or enough “closet” space for two people on a three night stay. The shower door was difficult to secure as water seeped out during showers and we had to use the mat more for puddle control. They staff was friendly and accommodating. And we also got a discount for parking in a nearby structure so that was also appreciated.

2025-07-21 via Nuitee
E
Ella
10
Pros:

Friendly staff and great location!

2025-07-15 via Nuitee
A
Adriana family
10
Pros:

Very good location and staff was great with great recommendations for local food and activity

2025-07-04 via Nuitee
V
Verified traveler
10
Pros:

Convenient comfy and friendly staff!

2025-06-27 via Nuitee
J
John partner
10
Pros:

Perfectly situated historic hotel in the historic part of Bilbao. Absolutely loved it. We'll stay again. It's very conveniently located for our purposes, with a great staff.

2025-06-22 via Nuitee
M
Marian
6
Pros:

Property has nice features with exposed brick and old beams. Central location, but bring your earplugs if you want to sleep. Lovely bathroom but sparse looking bedroom with small paper cups and bathrobes that were too small, and only one size available. Colour scheme in the bedroom of black, white and dark grey curtains makes it all very sombre looking. Breakfast just about adequate with limited variety. Overall, the price we paid was far too much for what we got. Presume one is paying through rhe nose for the location.

2025-06-16 via Nuitee
J
judy partner
8
Pros:

Nice hotel, perfectly located for the old town, eating options, transport links and getting about

2025-06-15 via Nuitee
A
Andrea
10
Pros:

Nadia at front desk was incredibly kind, helpful, knowledgeable and insightful!
She recommended lots of itineraries and great restaurants. Highly recommended.

2025-06-06 via Nuitee
L
Lindsay
8
Pros:

I was very grateful that the hotel was able to store my luggage when the room was not ready on day 1 and at the end of my stay. However, as a paying guest/customer, I was very surprised that I was not allowed to use the toilet facilities when I returned to collect my luggage.

2025-05-30 via Nuitee
P
Paul partner
10
Pros:

This property was comfortable, clean, with a friendly helpful staff. We were able to walk to everywhere we wanted to. Great location!

2025-05-20 via Nuitee
G
Gourav Kumar
8
Overall it is a good econnootel for stay at Bilbao
Pros:

Hotel is centrally located well connected by all the means of transportations. Cleanliness was good. Bathroom is very small. Breakfast quality was good. No room service was available.

2025-05-14 via Nuitee
C
christine family
10
Pros:

Beautiful boutique hotel!

2025-05-07 via Nuitee
C
Christina
8
Pros:

Perfect position for the riverside, public transport, many local attractions and shops and cafes. The staff were very professional and friendly.

2025-05-01 via Nuitee
R
Raul partner
10
Pros:

La ubicación es excelente

2025-04-28 via Nuitee
I
ian Joseph
10
Pros:

The hotel was positioned perfectly in bilbao. The whole area is walkable .
The staff at this hotel are excellent and in particular Nadia on the front desk who was very helpful and knowledgeable about the area. I would highly recommend!

2025-04-26 via Nuitee