The Westin Charlotte

Hotels
Westin
9.8 (454 reviews)
601 South College Street , Charlotte , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Outstanding service from staff
Great location near attractions
Excellent food options
Cons:
Some rooms could use modern amenities
Limited room service menu

Categories

Cleanliness
10
The hotel room was very clean and well-maintained.
Service
10
Exceptional service highlighted by warm greetings and helpful staff.
Location
10
Close proximity to stadium and other attractions.
Room Quality
9.6
Rooms were small but comfortable and well-appointed.
Amenities
9.6
Great amenities and services provided, including an excellent restaurant.
Value for Money
9.6
Solid value, considering the quality of the stay and services offered.
Food and Beverage
9.6
Breakfast buffet was excellent and dining options were top-notch.
Overall Experience
10
Overall experience was very positive with no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:32

Property Description

Luxurious Accommodations
Experience comfort and style at The Westin Charlotte with 49-inch flat-screen TVs, premium channels, and complimentary Starbucks coffee in every room.

Convenient Location
Situated next to the Charlotte Convention Center and steps away from Bank of America Stadium, our hotel offers easy access to top attractions, including the Blumenthal Performing Arts Center and Discovery Place.

Exceptional Amenities
Indulge in delectable American cuisine and fine wines at JP Charlotte, unwind at the SoCo Bar, or stay active at the fitness center. With the light rail at our doorstep, exploring the city is a breeze.

Book now for an unforgettable stay at The Westin Charlotte.

Important information:

Pet fee is USD 50 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 45 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

9.8
Based on 454 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
C
Cheryl extended_group us
9
2026-01-30 via Nuitee
H
Harold couple us
10
Pros:

A+

Cons:

A+

2026-01-26 via Nuitee
H
Harold couple us
10
2026-01-22 via Nuitee
L
Lisa family_with_children us
10
2026-01-20 via Nuitee
R
Rebekah family_with_children us
10
Very comfortable and convenient stay that feels high end.
Pros:

Very comfortable bedding. Great amenities. Great restaurant in hotel. Excellent, helpful staff.

2026-01-20 via Nuitee
E
Edwin family_with_children us
8
2026-01-19 via Nuitee
B
Bramlett extended_group us
10
2026-01-19 via Nuitee
R
Robin family_with_children us
10
2026-01-19 via Nuitee
N
nikkihQ8331OY Family Charlotte, North Carolina
10
Nice stay!
Pros:

The hotel room was very clean and comfortable. The comforters were soft yet kept me warm. The 'elite' breakfast buffet was excellent, but the highlight was the service. When you walk in, Ms. Celeste is the first person to welcome you at the desk. She is very polite and provides excellent customer service; her greeting is heartfelt, and she is always willing to answer any questions.

2026-01-02 via Tripadvisor
J
Jessica extended_group us
10
2025-12-22 via Nuitee
R
Randy family_with_children us
9
Pros:

Awsome stay for football games. Close to stadium, NASCAR HOF.

Cons:

The beds could have been a little firmer.

2025-12-08 via Nuitee
M
missy80999 Family United States
10
Solid
Pros:

Rooms were small but just what was needed. Front desk was kind and welcoming to kids. Won’t hesitate to stay here again for business or pleasure

2025-12-01 via Tripadvisor
P
Paola Andrea couple us
10
Amazing hotel ! Will def stay again
Pros:

Amazing hotel !

2025-11-25 via Nuitee
J
Jasmine couple us
1
2025-11-20 via Nuitee
J
Jack family_with_children us
10
Excellent
Pros:

Everything was great.

Cons:

Everything about the hotel.

2025-10-27 via Nuitee
O
oversight Business Prescott, Arizona
10
Go Here!
Pros:

The Westin hosted a conference a two-day conference, arriving the day prior, and leaving the day after. It was a very pleasant time. The hotel has extensive facilities, great service, and great food as part of the conference and otherwise. Room was delightful, clean, and quiet.

2025-10-18 via Tripadvisor
A
Allan couple us
10
Pros:

Stay here frequently. Staff is always super nice and food is excellent

2025-10-16 via Nuitee
S
Sandra extended_group us
10
My stay with the Westin-Charlotte was phenomenal
Pros:

The halibut meal at The Dogwood restaurant was exceptional. The staff was polite, professional and friendly. They offered great meal suggestions and paid attention to details.

Cons:

N/A, everything was great, from location to housekeeping

2025-10-15 via Nuitee
S
Shameaka family_with_children us
10
Pros:

Bed is very comfortable.

Cons:

The room didn't have a microwave.

2025-10-13 via Nuitee
R
Rosalind family_with_children us
10
2025-10-13 via Nuitee