Holiday Inn Express Aberdeen City Centre by IHG

Hotels
•
Holiday Inn Express
8.2 (6010 reviews)
Chapel Street , Aberdeen , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Maintenance issues
Food quality inconsistencies

Categories

Cleanliness
7.78
The room was grubby and not well-prepared, affecting overall cleanliness.
Service
8.75
Generally friendly and helpful staff, with standard service level.
Location
9.29
Excellent location central to activities and transport.
Room Quality
7.74
Room was standard but had issues with setup and maintenance.
Amenities
7.27
Lacking in some amenities like fridge and proper maintenance of facilities.
Value for Money
8.23
Good value considering the overall experience and pricing.
Food and Beverage
7.78
Breakfast options varied but faced quality issues in execution.
Overall Experience
8.75
A satisfactory stay with essential comforts, though areas for improvement exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Convenient City Centre Location:
Located in Aberdeen's city centre, Holiday Inn Express is a mere 10-minute walk from Aberdeen Rail Station and close to popular attractions like Union Street and Aberdeen Art Gallery.

Modern Rooms and Amenities:
Enjoy comfortable and contemporary rooms featuring satellite TV, private bathrooms with power showers, and complimentary toiletries. Relax and unwind in the modern lounge bar offering a variety of beverages.

Complimentary Hot Buffet Breakfast:
Start your day right with a delicious hot buffet breakfast. Whether you're in Aberdeen for business or leisure, Holiday Inn Express ensures a convenient and comfortable stay.

Experience the best of Aberdeen at Holiday Inn Express City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 6010 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
M
middleton • family_with_children • gb
10
Pros:

Staff friendly, room clean. Couldn't ask for more

2026-04-11 • via Nuitee
A
Ann • family_with_children • ie
9
Pros:

Hotel is in a very central location and great value for money, staff very friendly, same staff as last year which a great sign. Lovely and quiet at night so a good night's sleep.

Cons:

Breakfast time was very busy, hectic but it was Easter weekend so to be expected.

2026-04-11 • via Nuitee
S
STEPHEN • couple • gb
8
2026-04-11 • via Nuitee
L
Laurent • family_with_children • fr
8
Bien mais problème de stationnement
Pros:

Propreté
Qualité literie
Petit déjeuner inclus

Cons:

Parking payant ou à défaut dans la rue mais stationnement limité à 1h
Je ne comprends pas de devoir payer alors que nous sommes loin du centre; autant prendre un hôtel en banlieue

2026-04-11 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
Pros:

How close it is to Union Street. We were going to Theatre so ideal for what we needed.
Good value for money.

2026-04-11 • via Nuitee
V
Vanessa • solo_traveller • gb
7
Great location, staff is friendly and the breakfast is good.
Pros:

Location is great can get anywhere in foot.

Cons:

I kept finding a few long hairs on the bed. I have a low cut so none of those hairs were mine.

2026-04-11 • via Nuitee
P
PGMH • couple • nl
7
Leuk hotel dicht bij het uitgaanscentrum. Je begint er de dag met een prima ontbijt
Pros:

Fijne locatie. Inclusief uitgebreid uitstekend ontbijt.

Cons:

Alles was een beetje gedateerd. Het bed was vrij smal.

2026-04-11 • via Nuitee
O
Oluwakemi • solo_traveller • gb
8
Pros:

The staff are friendly room tidy

2026-04-10 • via Nuitee
C
Charlotte • extended_group • dk
8
Dejligt ophold
Pros:

Fin beliggenhed i forhold til shopping og afstand til tog/bus.

Cons:

Der var lidt larm fra gaden, og rengøring på badeværelset kunne være bedre.

2026-04-10 • via Nuitee
E
Eddie • couple • gb
9
2026-04-10 • via Nuitee
Y
Young • family_with_children • gb
9
Great family break in Aberdeen. Plenty of walking, fuelled by great breakfasts and good sleeps
Pros:

When checking in we were told it would be a double bed. I had asked in the special requests when booking for 2 singles. The staff member on the desk then took his time to switch our room for a twin room. This was much appreciated

2026-04-10 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-04-10 • via Nuitee
B
Barbara • couple • gb
8
Our stay was ok, breakfast was very busy.
Pros:

Close to the music hall. Staff were nice and helpful.

Cons:

Rooms are a little tired looking but served the purpose for one night.

2026-04-10 • via Nuitee
G
Graeme • family_with_children • gb
9
Really enjoyable stay with good room and breakfast.
Pros:

Friendly, helpful staff. Nice room - quite spacious. Desk Tea and coffee. good bathroom and shower. Breakfast was excellent.

Cons:

Very minor point - sockets beside beds fitted too close to bedside ledge to get some plugs in.

2026-04-10 • via Nuitee
C
Chinwendu • family_with_children • gb
10
I had a really great stay, and the staffs were really warm and welcoming, Magdalena also made it memorable for the surpr
Pros:

The location was quite suitable and easy to find.

2026-04-10 • via Nuitee
P
Paul • solo_traveller • gb
9
Pros:

Excellent location, room big , and clean, breakfast good

Cons:

Bed was a bit snall

2026-04-10 • via Nuitee
A
Arlene • family_with_children • gb
6
2026-04-09 • via Nuitee
J
John • family_with_children • gb
8
Great for a couple of.nights away for the price paid
Pros:

Good.location, bed comfortable

Cons:

Bit of a squeeze with 2 teenagers. Breakfast was too busy both mornings, too many people for thrle facilities

2026-04-09 • via Nuitee
H
Helene • family_with_children • gb
7
1st time in Aberdeen & liked it
Pros:

This hotel was very much value for money.
Very clean & confortable.
Great location.
Friendly staff.
Breakfast included was great.

Cons:

The breakfast time was very busy.
The area where breakfast is served is to small or needs re jigging everyone was on top of each other.

2026-04-09 • via Nuitee
T
Theresa • solo_traveller • gb
9
Pros:

Lovely and clean hotel. Had everything that you needed.
Breakfast was good with lots of choice and lots of staff keeping all the tables clean and food replenished.

Cons:

Nothing, it was great.

2026-04-09 • via Nuitee