Holiday Inn Express Aberdeen City Centre by IHG

Hotels
Holiday Inn Express
8.2 (5891 reviews)
Chapel Street , Aberdeen , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Maintenance issues
Food quality inconsistencies

Categories

Cleanliness
7.78
The room was grubby and not well-prepared, affecting overall cleanliness.
Service
8.75
Generally friendly and helpful staff, with standard service level.
Location
9.29
Excellent location central to activities and transport.
Room Quality
7.74
Room was standard but had issues with setup and maintenance.
Amenities
7.27
Lacking in some amenities like fridge and proper maintenance of facilities.
Value for Money
8.23
Good value considering the overall experience and pricing.
Food and Beverage
7.78
Breakfast options varied but faced quality issues in execution.
Overall Experience
8.75
A satisfactory stay with essential comforts, though areas for improvement exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Convenient City Centre Location:
Located in Aberdeen's city centre, Holiday Inn Express is a mere 10-minute walk from Aberdeen Rail Station and close to popular attractions like Union Street and Aberdeen Art Gallery.

Modern Rooms and Amenities:
Enjoy comfortable and contemporary rooms featuring satellite TV, private bathrooms with power showers, and complimentary toiletries. Relax and unwind in the modern lounge bar offering a variety of beverages.

Complimentary Hot Buffet Breakfast:
Start your day right with a delicious hot buffet breakfast. Whether you're in Aberdeen for business or leisure, Holiday Inn Express ensures a convenient and comfortable stay.

Experience the best of Aberdeen at Holiday Inn Express City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 5891 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
N
Neil Campbell family_with_children gb
10
2026-03-28 via Nuitee
L
Leonard couple gb
9
Overall. Great value for money.
Pros:

Very clean room. Staff very friendly, & informative. Good breakfast.

2026-03-28 via Nuitee
S
Si family_with_children gb
9
Book your parking!
Pros:

Nice comfy beds..

Cons:

Parking was fully booked so ended up paying for the multi storey. Wish I'd known before hand..

2026-03-28 via Nuitee
P
Patricia Sinclair family_with_children gb
10
Quiet area
Pros:

Quiet, we had a sound sleep

Cons:

No fried eggs 😁

2026-03-28 via Nuitee
K
Karen family_with_children gb
8
2026-03-28 via Nuitee
D
Diane family_with_children gb
5
2026-03-28 via Nuitee
A
Ann couple gb
9
Enjoyed our 2 night stay, Staff very helpful and friendly. Would recommend.
Pros:

Was a bit hard to find Hotel as I was told it was next to Train Station.

2026-03-27 via Nuitee
A
Andy McKay family_with_children gb
8
Pros:

The breakfast, the bed

Cons:

Was car in our space, but was dealt with promptly we asked for room near elevator as my wife walks with sticks but got room furthest away

2026-03-27 via Nuitee
R
Robert couple gb
10
Pros:

Room great

Cons:

Nothing

2026-03-27 via Nuitee
D
Dev family_with_children gb
10
Pros:

Absolutely everything!

Cons:

No issues at all.

2026-03-26 via Nuitee
S
suzanna family_with_children gb
10
2026-03-25 via Nuitee
M
Margaret family_with_children gb
8
2026-03-25 via Nuitee
K
Katarzyna couple pl
10
Pros:

Very nice hotel with good breakfast

2026-03-25 via Nuitee
L
Lou couple fr
7
À part le petit déjeuner qui faisait défaut, le reste de mon séjour s’est très bien placé ! L’emplacement est idéal, la
Pros:

L’emplacement !!
La propreté et le personnel

Cons:

Le petit déjeuner - les œufs on dirait des œufs en poudre mélangés à de l’eau, le choix n’est pas aussi variés

2026-03-25 via Nuitee
A
Alan solo_traveller gb
8
A very comfortable stay in the centre of Aberdeen with free breakfast included.
Pros:

The accommodation was in a perfect location for me, with the added bonus of a free breakfast in the morning. The bed was comfortable and the room very clean. I would stay again.

Cons:

The TV wasn't set up properly so didn't have normal channels. The plug in the sink wasn't draining away well.

2026-03-25 via Nuitee
couple de
8
Cons:

No boiled eggs at breakfast

2026-03-24 via Nuitee
A
Afis solo_traveller gb
8
2026-03-23 via Nuitee
S
Sheila couple gb
8
Very good value for money
Pros:

Clean and comfortable bed

Cons:

Lack of variety of bar meals

2026-03-23 via Nuitee
G
George solo_traveller gb
10
Pros:

Breakfast

2026-03-23 via Nuitee
J
Janice couple gb
10
2026-03-23 via Nuitee