Holiday Inn Express Aberdeen City Centre by IHG

Hotels
Holiday Inn Express
8.2 (5755 reviews)
Chapel Street , Aberdeen , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Maintenance issues
Food quality inconsistencies

Categories

Cleanliness
7.78
The room was grubby and not well-prepared, affecting overall cleanliness.
Service
8.75
Generally friendly and helpful staff, with standard service level.
Location
9.29
Excellent location central to activities and transport.
Room Quality
7.74
Room was standard but had issues with setup and maintenance.
Amenities
7.27
Lacking in some amenities like fridge and proper maintenance of facilities.
Value for Money
8.23
Good value considering the overall experience and pricing.
Food and Beverage
7.78
Breakfast options varied but faced quality issues in execution.
Overall Experience
8.75
A satisfactory stay with essential comforts, though areas for improvement exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Convenient City Centre Location:
Located in Aberdeen's city centre, Holiday Inn Express is a mere 10-minute walk from Aberdeen Rail Station and close to popular attractions like Union Street and Aberdeen Art Gallery.

Modern Rooms and Amenities:
Enjoy comfortable and contemporary rooms featuring satellite TV, private bathrooms with power showers, and complimentary toiletries. Relax and unwind in the modern lounge bar offering a variety of beverages.

Complimentary Hot Buffet Breakfast:
Start your day right with a delicious hot buffet breakfast. Whether you're in Aberdeen for business or leisure, Holiday Inn Express ensures a convenient and comfortable stay.

Experience the best of Aberdeen at Holiday Inn Express City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 5755 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
J
johnny family_with_children gb
10
2026-03-07 via Nuitee
J
joyce couple gb
8
Pros:

Great location

Cons:

Bigger room

2026-03-07 via Nuitee
R
ramsay family_with_children gb
9
2026-03-07 via Nuitee
C
Christine couple gb
8
Good for the short break we needed for events nearby.
Pros:

Area central for our requirements

Cons:

N/A

2026-03-07 via Nuitee
M
Mohammed couple gb
4
Nice people, nice location, just issue with noise that wasn’t dealt with after the fact.
Pros:

Location and cost

Cons:

High pitched whine during night which kept me awake first night. Reported on departure
Manager eventually got in touch after contacting holiday inn support, advised that I should have reported immediately (I was tired after having to find accommodation late after a cancelled booking, and also having to report to work) also said he couldn’t do anything as it was booked via booking.com so their guarantee of a good nights sleep or money back wasn’t valid.

2026-03-07 via Nuitee
E
Euan family_with_children gb
8
Cons:

Poor lighting in room.

2026-03-07 via Nuitee
D
David family_with_children gb
10
2026-03-07 via Nuitee
B
Billy solo_traveller gb
8
Usual nice stay
Pros:

Good sleep, fine breakfast and friendly staff.

Cons:

n/a

2026-03-06 via Nuitee
A
Andy couple gb
9
Brilliant will stop again.
Pros:

I only had a bacon roll but it was definitely one of the best I've had. Tea and fresh orange in abundance.

Cons:

Nothing

2026-03-06 via Nuitee
A
Alice solo_traveller gb
8
2026-03-06 via Nuitee
L
Liz couple gb
7
Great value for money stay in City centre.
Pros:

Great location. Parking available. Clean and comfortable.

Cons:

The room was cold on entry. Parking very tight.

2026-03-06 via Nuitee
T
The family_with_children gb
8
Pros:

Location

Cons:

.

2026-03-06 via Nuitee
C
Chi Hua solo_traveller py
9
2026-03-05 via Nuitee
G
Gerry family_with_children gb
8
Pros:

Pleasant staff, good breakfast, clean......good value for money

Cons:

Room not as warm as i would hae liked.......but only because i like really warm.

2026-03-05 via Nuitee
N
Nathalie solo_traveller at
9
2026-03-05 via Nuitee
J
Jade couple gb
4
Good value good location wouldn’t stay again
Pros:

The location was good

Cons:

The rooms wasn’t clean
The tv had no channels
It was noisy
The rooms dark

The breakfast wasn’t good

2026-03-04 via Nuitee
A
Allan family_with_children gb
7
Pros:

PROXIMITY TO UNION ST AND RESTAURANTS.

Cons:

The smell of smoke in the room.

2026-03-04 via Nuitee
C
Chris family_with_children gb
7
Pros:

The location is good, hotel is clean and has open lobby bar area that is easy to work from. Staff are all very friendly too.

Cons:

Breakfast I didn't really enjoy, felt more like school cafeteria food. Rooms are a bit tired and drab.

2026-03-04 via Nuitee
M
Maxime couple fr
8
2026-03-03 via Nuitee
P
Paul couple gb
9
2026-03-03 via Nuitee