Holiday Inn Express Aberdeen City Centre by IHG

Hotels
•
Holiday Inn Express
8.2 (6470 reviews)
Chapel Street , Aberdeen , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Maintenance issues
Food quality inconsistencies

Categories

Cleanliness
7.78
The room was grubby and not well-prepared, affecting overall cleanliness.
Service
8.75
Generally friendly and helpful staff, with standard service level.
Location
9.29
Excellent location central to activities and transport.
Room Quality
7.74
Room was standard but had issues with setup and maintenance.
Amenities
7.27
Lacking in some amenities like fridge and proper maintenance of facilities.
Value for Money
8.23
Good value considering the overall experience and pricing.
Food and Beverage
7.78
Breakfast options varied but faced quality issues in execution.
Overall Experience
8.75
A satisfactory stay with essential comforts, though areas for improvement exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Convenient City Centre Location:
Located in Aberdeen's city centre, Holiday Inn Express is a mere 10-minute walk from Aberdeen Rail Station and close to popular attractions like Union Street and Aberdeen Art Gallery.

Modern Rooms and Amenities:
Enjoy comfortable and contemporary rooms featuring satellite TV, private bathrooms with power showers, and complimentary toiletries. Relax and unwind in the modern lounge bar offering a variety of beverages.

Complimentary Hot Buffet Breakfast:
Start your day right with a delicious hot buffet breakfast. Whether you're in Aberdeen for business or leisure, Holiday Inn Express ensures a convenient and comfortable stay.

Experience the best of Aberdeen at Holiday Inn Express City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 6470 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
Y
YuHsia • solo_traveller • tw
9
Pros:

Good location, easy parking
Friendly staff, Good hot breakfast buffet
near by major shopping street (The union Street), surrounded by restaurants pubs and supermarkets

Cons:

nothing really

2026-06-27 • via Nuitee
S
Stephen • solo_traveller • gb
5
2026-06-27 • via Nuitee
L
Liliia • solo_traveller • ua
9
2026-06-27 • via Nuitee
M
Mulder • solo_traveller • nl
7
Pros:

Centrum locatie

Cons:

Niets

2026-06-27 • via Nuitee
A
Alistair • solo_traveller • gb
10
2026-06-27 • via Nuitee
R
Ryan • solo_traveller • gb
9
2026-06-26 • via Nuitee
N
Narongsak • extended_group • th
10
2026-06-26 • via Nuitee
J
joyce • couple • gb
8
Pros:

Location

2026-06-26 • via Nuitee
M
Mark • couple • gb
8
2026-06-26 • via Nuitee
C
Colin • couple • gb
8
Excellent, comfortable and good value for money.
Pros:

I have stayed before and that is why I wanted to book again. The hotel is central, well presented and having breakfast included makes a big difference. The staff are welcoming and very helpful.

Cons:

Not much really! The is little I can suggest to make the hotel much better.

2026-06-26 • via Nuitee
S
Salvador • family_with_children • es
9
Pros:

El desayuno , el aparcamiento fácil y céntrico

Cons:

Habitación pequeña

2026-06-26 • via Nuitee
M
Mairead • extended_group • gb
9
Very pleasant stay
Pros:

Staff were very helpful and really friendly especially Rachel on reception. Breakfast was very good.

Cons:

Very noisy. We didn’t sleep very well. The room was at the front and there was a very noisy lorry at 6am. Other guests arriving back late or getting up early let the doors bang closed. Heard guest arrive back at 2am when they went into their rooms and let the doors bang closed close, making a bang.

2026-06-26 • via Nuitee
B
Brenda • couple • gb
9
A good location and helpful staff
Pros:

Location and clean

2026-06-26 • via Nuitee
A
Andra • solo_traveller • ee
9
2026-06-26 • via Nuitee
P
Pilar • family_with_children • es
8
Pros:

Estaba bien situado

Cons:

Mi habitación daba a la calle y aunque era la cuarta planta se escuchaba mucho ruido de la calle por la noche.

2026-06-25 • via Nuitee
M
Martin • solo_traveller • au
9
2026-06-25 • via Nuitee
C
Cath • couple • gb
7
Pros:

Location , atmosphere, staff all great 👍

Cons:

Smell of cigarettes in my room when I was a non smoking room

2026-06-25 • via Nuitee
V
Vladimira • solo_traveller • gb
9
2026-06-25 • via Nuitee
M
Martin • solo_traveller • au
8
Pros:

The staff were super friendly and helpful. We had an issue with our car and Pete was very helpful.

Cons:

Nothing

2026-06-25 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-06-25 • via Nuitee