Holiday Inn Express & Suites - Parsons by IHG

Hotels
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Holiday Inn Express
8.7 (102 reviews)
1500 Cattle Drive , Parsons , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Comfortable rooms
Friendly staff
Nice place to stay
Cons:
Front desk printing/third-party booking issue
Soft beds
Poor breakfast (bad omelet cheese, overcooked biscuits)

Categories

Cleanliness
9.8
Multiple guests explicitly praised cleanliness ('very clean', 'cleanliness' listed as a pro).
Service
9
Generally positive ('great staff') but one guest reported a front-desk issue with printing a receipt for a third-party booking; overall service considered good with a minor policy-related problem.
Location
9.6
Several guests listed location as a pro and described it positively.
Room Quality
8
Mixed feedback: one guest noted beds are soft, while others called the stay comfortable.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
6.5
Negative comments about breakfast quality — poor omelet cheese and overcooked biscuits reported.
Overall Experience
9.3
Overall positive experience across reviews: nice place, comfortable, good staff, though marred by breakfast issues and one front-desk policy annoyance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Amenities
Holiday Inn Express & Suites - Parsons boasts an indoor pool, perfect for a relaxing swim, and a well-equipped fitness centre for guests to stay active during their stay.

Convenient Services
Guests can enjoy complimentary WiFi throughout the property and have access to the business centre for any work-related needs during their visit.

Ideal Location
Situated just 87 km from Joplin Regional Airport, Holiday Inn Express & Suites - Parsons offers a convenient location for travelers. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 102 reviews
Cleanliness: 9.8
Service: 9
Location: 9.6
Room Quality: 8
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 6.5
Overall Experience: 9.3
M
Michael • solo_traveller • us
10
Pros:

Nice place to stay. Man at the register said he couldn't print a receipt because I booked with third party. Funny never had problem any place else.

2026-10-11 • via Nuitee
J
Jeff • couple • us
10
2026-10-07 • via Nuitee
K
Kevin • solo_traveller • us
8
Pros:

Location, cleanliness,

Cons:

Beds are soft, breakfast - cheese used in the omlets was terrible. Biscuits were overcooked.

2026-06-23 • via Nuitee
B
Blosser • family_with_children • us
9
Pros:

Very clean, great staff, great location

Cons:

Nothing

2026-06-20 • via Nuitee
L
Larson • family_with_children • us
9
2026-06-15 • via Nuitee
H
Heather • solo_traveller • us
10
2026-06-01 • via Nuitee
A
Angela • family_with_children • us
10
comfortable
Pros:

everything

Cons:

everything was perfect

2026-05-20 • via Nuitee
A
Alice • couple • us
10
We liked everything!
Pros:

The owner was friendly and tried to make everything perfect for us!

2026-04-30 • via Nuitee
R
Randall • couple • us
10
Very nice. Will use it again if needed.
Pros:

Well located for purpose we needed for, staff quite courteous.

Cons:

The AC was a little difficult to use.

2026-04-27 • via Nuitee
D
Danielle • family_with_children • us
10
2026-04-05 • via Nuitee
B
Bonnie • couple • us
10
2026-03-30 • via Nuitee
B
Bailey • family_with_children • us
10
2026-03-29 • via Nuitee
H
Hinman • family_with_children • us
2
Needs better staff.
Pros:

Location & room

Cons:

Pool had way too much chlorine and burned all my kids eyes. The staff was very hateful from the start.

2026-03-25 • via Nuitee
C
Caro • couple • us
8
2026-03-22 • via Nuitee
B
Brandi • family_with_children • us
8
Nice staff
Pros:

Location

Cons:

The first room wasn’t very clean but they moved us to a different room and that one was clean.

2026-03-15 • via Nuitee
A
Angela • family_with_children • us
8
2026-02-09 • via Nuitee
R
Reletta • family_with_children • us
9
Okay out of the options in that town they are the best pick
Pros:

Decent room

Cons:

My email confirming the booking states check out is at noon. We got to the hotel around 7pm very tired dropped our things off and left. We came back late at night. The next morning at 11:09 the staff came banging on the door asking when we were leaving. He said check out was at 11am. He was nice about it afterwards. I offered to show him my email and he said that was okay and if we wanted to stay until noon it was fine.

2026-01-20 • via Nuitee
B
Brandi • family_with_children • us
10
2026-01-20 • via Nuitee
P
Paul • extended_group • us
9
Customer service excellent
Pros:

Convent

Cons:

All good but to expensive overpriced

2026-01-20 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

Super clean! Only saw 1 person. He checked me in and was very nice and friendly. Even inquired how my husband was doing after surgery which was nice. Breakfast was excellent. We were very satisfied!

2026-01-19 • via Nuitee