Hampton Inn Manhattan Chelsea

Hotels
•
Hampton Inn
8 (1988 reviews)
108 West 24th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Heating issues
Outdated rooms
Value for money concerns

Categories

Cleanliness
6.96
Reviews indicate medium cleanliness but mention issues with maintenance and old facilities.
Service
8.93
Most reviews appreciate the staff's friendliness and willingness to help, though there are a few negative mentions.
Location
9.47
Multiple reviews highlight great location close to public transport and local amenities.
Room Quality
7.42
Room quality is generally described as outdated with some issues, but comfort is noted.
Amenities
8.45
Amenities such as breakfast received positive feedback, but heating issues noted impact overall satisfaction.
Value for Money
6.41
High price point noted compared to quality and service received; some reviews express feeling ripped off.
Food and Beverage
8.96
Breakfast is often praised for quality and variety.
Overall Experience
7.43
Overall experience is mixed based on heating issues and room quality, but good service and location balance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:52

Property Description

Convenient Location
Located just a 2-minute walk from the 23rd Street Subway Station, Hampton Inn Manhattan Chelsea offers easy access to transportation, making it a perfect choice for exploring New York City.

Modern Amenities
Enjoy free Wi-Fi, a fitness center, and a 32-inch flat-screen TV with HBO in every room. The contemporary rooms also feature a coffee maker, work desk, and the option for a city view.

Complimentary Services
Start your day with a hot breakfast, catch up on the news with free newspapers, and take advantage of the business center during your stay at Hampton Inn Manhattan Chelsea.

Book now to experience the convenience and comfort of Hampton Inn Manhattan Chelsea during your New York City visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

8
Based on 1988 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 6.41
Food and Beverage: 8.96
Overall Experience: 7.43
A
ANDREA • solo_traveller • it
5
Soggiorno luglio 2026
Pros:

Posizione comoda per girare con i mezzi e a piedi

Cons:

Colazione ripetitiva, non abbondante e di poca qualità. Personale alla reception non accogliente. Camera con due letti Queen comodi ma camera non funzionale per tre persone: solo una poltrona e assenza di ganci o altre soluzioni per riporre i vestiti. Armadio piccolo. Solo un comodino tra i due letti. Doccia a muro fissa con vasca da bagno. Lenzuola non cambiate in 9 giorni. Cambio asciugamani bagno ok. Due ascensori di cui uno rotto per tutta la settimana e non fruibili tranne la mattina presto.

2026-07-17 • via Nuitee
I
Ivan • couple • us
7
2026-07-16 • via Nuitee
P
Petr • family_with_children • cz
8
2026-07-15 • via Nuitee
F
Fabiola • family_with_children • us
8
2026-07-10 • via Nuitee
B
Blanca • extended_group • co
6
No corresponde la calidad actual a la linea Hampton
Pros:

Las habitaciones son pequeñas pero están bien

Cons:

El sitio donde está ubicado es un poco peligroso y a más a unos 10 minutos caminando de la estación de metro más cercana. Durante toda la estancia un ascensor estuvo dañado, varias veces debimos bajar por las escaleras incluso con maletas. Han dejado deteriorar las instalaciones del hotel, los muebles el del estar ya están pelados. Los desayunos también han bajado de calidad, varios días no tenían huevo.

2026-07-09 • via Nuitee
T
Thiago • solo_traveller • us
5
Pros:

Booking.com

Cons:

Elevator was broken for 3 days in row. Cockroach in the breakfast room and dirty room.

2026-07-07 • via Nuitee
A
Ayala • couple • us
9
I would recommend this location and I would say again
Pros:

When I first got there to check in the room that I was originally booked in had an issue with the AC so I had to wait an extra maybe 45 minutes before I could check in but during that time the front staff was incredibly kind and very, very accommodating and very apologetic for the situation.

Cons:

I felt the room was somewhat small for the price that we paid, but it was comfortable

2026-07-05 • via Nuitee
T
TEJAS • solo_traveller • us
8
Location and value for money stay
Pros:

The location and the room was excellent.

Cons:

The breakfast is very limited and it feels like they intentionally keep a few hot items. Not a good customer service practice.

2026-07-05 • via Nuitee
J
Jean-michel • solo_traveller • ca
10
2026-07-04 • via Nuitee
P
pablo sebastian • family_with_children • ar
9
2026-07-02 • via Nuitee
R
Renzo • couple • cl
8
Excelente ubicación, instalaciones antiguas
Pros:

Ubicación excelente

Cons:

Colpaso con el uso del ascensor en las mañanas. Le hace falta una remodelación.

2026-06-27 • via Nuitee
C
Christine • couple • us
9
Would stay here again.
Pros:

Location, morning breakfast included.

Cons:

Elevators, one was out of order a day or two during stay and the other one and both when working were very slow.

2026-06-26 • via Nuitee
A
ALBERTO • family_with_children • do
10
2026-06-25 • via Nuitee
E
enniferj • Friends getaway
2
Disappointing stay.
Pros:

So angry at the booking process and ridiculously poor customer service. We booked via their website in Australia, in Australian dollars knowing full well about how conversion rates work. Yet when we got our confirmation an extra $1000 was added. This is taking conversion rates in mind. When asked about this the circus rolled into town. No replies to our initial email which would have given us time to cancel (biggest regret) Follow up emails finally got attention but got us noone where. Attempted to talk to 'someone' once in the country a few weeks before arrival only to be passed to at least 8 different people who said they didn't know / its not my job. Fark. Finally got some women who spoke to us like we were stupid and didn't understand conversion rates. Despite emailing screen shoots clearly showing we booked in AUD there was a stonewalling insistence that the price was the price. Beyond maddening. If you experience this as a foreigner don't expect a result or logic. Cancel your booking and move on to another hotel.

On another note, as a reward for paying too much, several power points and a light didn't work in our room. Also one of the 2 elevators often didn't work.

The only positive is the location.

2026-06-24 • via Tripadvisor
A
Andrei • solo_traveller • ro
3
Pros:

Location was good

Cons:

Soap bottle was empty, breakfast in paper plates and plastic utensil.

2026-06-22 • via Nuitee
R
Roberta • couple • us
8
2026-06-19 • via Nuitee
C
Christi • solo_traveller • us
7
Staff was friendly and great. Ok room for overnight
Pros:

Close to Penn Station. Free breakfast.

Cons:

Elevator was out. Fan in bathroom was really loud. Dogs barking in neighbors room. Doors slamming all night.

2026-06-14 • via Nuitee
I
Ivan • couple • us
10
2026-06-12 • via Nuitee
K
Kumudha • solo_traveller • in
7
2026-06-09 • via Nuitee
C
CityB214 • Family • Baltimore, Maryland
4
I will stay elsewhere next time
Pros:

Stay elsewhere.
I had problems with bathroom sink and shower that I basically had to fix myself. Poor air-conditioning in the rooms; none in the lobby.
Do not Valet Park!!
I waited 2 hours to get my car from the valet. And the car had damage caused by the valet.

There are better hotel choices in area

2026-06-08 • via Tripadvisor