Hampton Inn Manhattan Chelsea

Hotels
•
Hampton Inn
8 (1976 reviews)
108 West 24th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Heating issues
Outdated rooms
Value for money concerns

Categories

Cleanliness
6.96
Reviews indicate medium cleanliness but mention issues with maintenance and old facilities.
Service
8.93
Most reviews appreciate the staff's friendliness and willingness to help, though there are a few negative mentions.
Location
9.47
Multiple reviews highlight great location close to public transport and local amenities.
Room Quality
7.42
Room quality is generally described as outdated with some issues, but comfort is noted.
Amenities
8.45
Amenities such as breakfast received positive feedback, but heating issues noted impact overall satisfaction.
Value for Money
6.41
High price point noted compared to quality and service received; some reviews express feeling ripped off.
Food and Beverage
8.96
Breakfast is often praised for quality and variety.
Overall Experience
7.43
Overall experience is mixed based on heating issues and room quality, but good service and location balance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:52

Property Description

Convenient Location
Located just a 2-minute walk from the 23rd Street Subway Station, Hampton Inn Manhattan Chelsea offers easy access to transportation, making it a perfect choice for exploring New York City.

Modern Amenities
Enjoy free Wi-Fi, a fitness center, and a 32-inch flat-screen TV with HBO in every room. The contemporary rooms also feature a coffee maker, work desk, and the option for a city view.

Complimentary Services
Start your day with a hot breakfast, catch up on the news with free newspapers, and take advantage of the business center during your stay at Hampton Inn Manhattan Chelsea.

Book now to experience the convenience and comfort of Hampton Inn Manhattan Chelsea during your New York City visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

8
Based on 1976 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 6.41
Food and Beverage: 8.96
Overall Experience: 7.43
J
Jean-michel • solo_traveller • ca
10
2026-07-04 • via Nuitee
P
pablo sebastian • family_with_children • ar
9
2026-07-02 • via Nuitee
R
Renzo • couple • cl
8
Excelente ubicación, instalaciones antiguas
Pros:

Ubicación excelente

Cons:

Colpaso con el uso del ascensor en las mañanas. Le hace falta una remodelación.

2026-06-27 • via Nuitee
C
Christine • couple • us
9
Would stay here again.
Pros:

Location, morning breakfast included.

Cons:

Elevators, one was out of order a day or two during stay and the other one and both when working were very slow.

2026-06-26 • via Nuitee
A
ALBERTO • family_with_children • do
10
2026-06-25 • via Nuitee
E
enniferj • Friends getaway
2
Disappointing stay.
Pros:

So angry at the booking process and ridiculously poor customer service. We booked via their website in Australia, in Australian dollars knowing full well about how conversion rates work. Yet when we got our confirmation an extra $1000 was added. This is taking conversion rates in mind. When asked about this the circus rolled into town. No replies to our initial email which would have given us time to cancel (biggest regret) Follow up emails finally got attention but got us noone where. Attempted to talk to 'someone' once in the country a few weeks before arrival only to be passed to at least 8 different people who said they didn't know / its not my job. Fark. Finally got some women who spoke to us like we were stupid and didn't understand conversion rates. Despite emailing screen shoots clearly showing we booked in AUD there was a stonewalling insistence that the price was the price. Beyond maddening. If you experience this as a foreigner don't expect a result or logic. Cancel your booking and move on to another hotel.

On another note, as a reward for paying too much, several power points and a light didn't work in our room. Also one of the 2 elevators often didn't work.

The only positive is the location.

2026-06-24 • via Tripadvisor
A
Andrei • solo_traveller • ro
3
Pros:

Location was good

Cons:

Soap bottle was empty, breakfast in paper plates and plastic utensil.

2026-06-22 • via Nuitee
R
Roberta • couple • us
8
2026-06-19 • via Nuitee
C
Christi • solo_traveller • us
7
Staff was friendly and great. Ok room for overnight
Pros:

Close to Penn Station. Free breakfast.

Cons:

Elevator was out. Fan in bathroom was really loud. Dogs barking in neighbors room. Doors slamming all night.

2026-06-14 • via Nuitee
I
Ivan • couple • us
10
2026-06-12 • via Nuitee
K
Kumudha • solo_traveller • in
7
2026-06-09 • via Nuitee
C
CityB214 • Family • Baltimore, Maryland
4
I will stay elsewhere next time
Pros:

Stay elsewhere.
I had problems with bathroom sink and shower that I basically had to fix myself. Poor air-conditioning in the rooms; none in the lobby.
Do not Valet Park!!
I waited 2 hours to get my car from the valet. And the car had damage caused by the valet.

There are better hotel choices in area

2026-06-08 • via Tripadvisor
J
jeffjH1842NO • Family • Washington DC, District of Columbia
8
Generally Good
Pros:

Pluses: Great location, quick check-in, friendly staff, clean, quiet, relatively spacious room for NYC, and free weekend street parking nearby.

Minuses: Somewhat dated compared with other Hampton Inns. Breakfast serving area is a little cramped (but the seating area in the back is nice).

2026-05-31 • via Tripadvisor
R
Ruth Esteban • solo_traveller • es
10
Pros:

La ubicación. Las paradas de metro muy cerca del hotel.

Cons:

El fin de semana, cuando más gente había alojada en el hotel, se estropeó uno de los dos ascensores.
Poca variedad en el desayuno, pero bien.

2026-05-31 • via Nuitee
V
Vikram • extended_group • us
7
Cons:

Housekeeping was sporadic and often needed to be requested rather than be pro active.

2026-05-30 • via Nuitee
A
Alejandra Camila • extended_group • py
9
2026-05-28 • via Nuitee
P
Patricia • solo_traveller • us
7
2026-05-27 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

The room was a good size, very cozy, with bigger bathroom.and closet, and the desk chair was so comfortable. Staff were all very friendly, and quick to help fix any issues. There were good choices at breakfast, and the all day/night coffee or tea was great.The 12pm check out was nice.

Cons:

I bought face masks because a message from the hotel informed they were required inside, but when I got there no one was wearing any. The door handle to my room was loose and I had trouble opening it. The soft pillows hurt my neck.

2026-05-26 • via Nuitee
L
Leslie • solo_traveller • us
8
2026-05-26 • via Nuitee
T
Timms • couple • us
10
Welcoming, clean and very accommodation.
Pros:

Location was nice because it is near my daughter's apartment. Breakfast was excellent. Staff accommodated us requesting an extra blanket very quickly. Great stay!

Cons:

Ice not on our floor, but really not a big deal.

2026-05-22 • via Nuitee