Hampton Inn Manhattan Chelsea

Hotels
Hampton Inn
8 (1923 reviews)
108 West 24th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Heating issues
Outdated rooms
Value for money concerns

Categories

Cleanliness
6.96
Reviews indicate medium cleanliness but mention issues with maintenance and old facilities.
Service
8.93
Most reviews appreciate the staff's friendliness and willingness to help, though there are a few negative mentions.
Location
9.47
Multiple reviews highlight great location close to public transport and local amenities.
Room Quality
7.42
Room quality is generally described as outdated with some issues, but comfort is noted.
Amenities
8.45
Amenities such as breakfast received positive feedback, but heating issues noted impact overall satisfaction.
Value for Money
6.41
High price point noted compared to quality and service received; some reviews express feeling ripped off.
Food and Beverage
8.96
Breakfast is often praised for quality and variety.
Overall Experience
7.43
Overall experience is mixed based on heating issues and room quality, but good service and location balance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:52

Property Description

Convenient Location
Located just a 2-minute walk from the 23rd Street Subway Station, Hampton Inn Manhattan Chelsea offers easy access to transportation, making it a perfect choice for exploring New York City.

Modern Amenities
Enjoy free Wi-Fi, a fitness center, and a 32-inch flat-screen TV with HBO in every room. The contemporary rooms also feature a coffee maker, work desk, and the option for a city view.

Complimentary Services
Start your day with a hot breakfast, catch up on the news with free newspapers, and take advantage of the business center during your stay at Hampton Inn Manhattan Chelsea.

Book now to experience the convenience and comfort of Hampton Inn Manhattan Chelsea during your New York City visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

8
Based on 1923 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 6.41
Food and Beverage: 8.96
Overall Experience: 7.43
D
Dane couple gb
8
Pros:

The location was excellent and the size of th4 room was good enough. Daily housekeeping made sure the room was clean

Cons:

Bed was a bit firm
The noise at night from doors and being next to the storage cupboard made it noisy

2026-03-14 via Nuitee
F
František family_with_children sk
9
Príjemný hotel, výborná poloha, príjemný personál, slušný výhľad z okna
Pros:

Poloha, vybavenosť izieb, čistota, recepcia

Cons:

Raňajky slabé, žiadna zelenina,
Ale od hladu zase v hoteli nikto nezomrie

2026-03-12 via Nuitee
J
Jiménez couple co
8
Excellent y
Pros:

Atención y calidez humana

2026-03-12 via Nuitee
M
McKenzie solo_traveller us
7
2026-03-11 via Nuitee
H
Harvey couple gb
10
wonderful
Pros:

everything was perfect

Cons:

the lift wasn’t functioning but i imagine that was no fault of the hotel

2026-03-10 via Nuitee
H
Hsinjou family_with_children ca
8
Good location and value for money. But a bit noisy and cleanness could be improved.
Pros:

The location was great, close to public transit and within walking distance to many attractions.

The room was a decent side for being in downtown New York and had large windows facing the street. The bed was comfortable and big enough for two people to sleep comfortably.

Cons:

Our room was very close to the elevator and thus somewhat noisy. We also noticed a visible gap even when the door was full closed, which might have contributed to even more noise. Our fridge was broken so we couldn’t store any fresh food. The front desk responded quickly to our request and had a maintenance man to come to fix it right away. However, he didn’t fix it so we still couldn’t use the fridge in the end.

The breakfast area was very dirty. We understand that many guests were using it in the morning but h the tables were extremely sticky and the trash was spilling out of the bins.

We also had a problem with the elevator. At one point we were going up back to the room, but the elevator stopped at floor 12 and stopped moving at all. Fortunately we were still able to open the door so us and three other guests came out and took the stairs instead. It was a quite a scary experience.

2026-03-09 via Nuitee
T
Tamara couple ch
8
Ich würde die Unterkunft wieder wählen da es supper Lage ist und im ganzen hat es uns gut gefallen
Pros:

Es ist sehr zentrall. Das Personal ist sehr freundlich.

Cons:

Bei der Ankunft habe ich im Zimmer bemerkt das dass unterlaken verschmuzt ist. Auch die Bettwäsche würde in 6 nächten nur ein mal gewechselt, aber Badetücher jeden Tag.

2026-03-07 via Nuitee
N
Nicky couple gb
7
2026-02-28 via Nuitee
L
Lucie family_with_children fr
10
2026-02-28 via Nuitee
S
Sarah couple us
7
Great staff and great location
Pros:

Location was great, staff was so helpful and friendly! Very responsive.

Cons:

Walls were super thin and one night we had neighbors having loud overlapping conversations late at night. Breakfast was not great.

2026-02-25 via Nuitee
A
Arjun couple in
7
2026-02-25 via Nuitee
G
Gabriel couple us
10
2026-02-25 via Nuitee
T
Tomasz solo_traveller pl
9
Świetna lokalizacja do zwiedzania miasta.
Pros:

Bardzo dobra lokalizacja, Pomocny personel.
Ładny widok z okna ( widok na miasto na wyższych piętrach). Opcja rezerwacji pokoi z dwoma łóżkami.
Kawa, herbata dostępne cały dzień w sali śniadaniowej.
Duża dbałość o czystość
Nie trzeba długo czekać na windy ( w wielu innych hotelach na Manhattanie to duży problem).
Prawidłowo działające ogrzewanie w środku zimy.

Cons:

Trochę stare windy i korytarze. Raczej podstawowe śniadanie ( ale smaczne) .

2026-02-23 via Nuitee
T
tessieo129 Family Birmingham, West Midlands, England
10
Love it - great staff
Pros:

So I'm currently on my third day here at this hotel. Whilst the outside looks quite meek, and I would recommend them putting some lights outside as it would be easier to find when we return on the evening, I cannot fault the experience or the staff, particularly Jessie Johnson.

The breakfast has been fantastic we have been early so I don't know about the reviews that say things were out later, however there is orange juice, apple juice, strawberry and kiwi water available. There are two types of wafflemakers with batter readily available. Three types of cereal and there is oatmeal, there has been scrambled eggs and potato option and a sausage/turkey sausage meat option each morning.

They have hot water although no English breakfast tea, there are a range of available. That is open 24 seven for decaf, dark roast and light roast coffee as well.

It was very nice when we came in night it was cold and they had a hot chocolate station. They've treated my two children who are 10 and 12 with great care.

There is a little station where you can get noodles and snacks you can buy those at reception, and then there is microwave available there to heat those up if you want to. We also have the breakfast station with breads and muffin options range of sauces et cetera.Although not the biggest, the restaurant it certainly is suited to what we need.

The room has cleaned every day with the beds being made, shower is a great temperature and strong enough, bath is very small but that's to be expected I think in New York. The beds are a good English size King, plenty of channels on the TV but excessive amounts of adverts as they tend to have an American TV.

There are hot water facilities in the room a hairdryer, complementary shampoo, shower gel, and anything we needed at the desk they have arranged for us.

We've also asked for advice on the subway and directions and suggestions for food and drinks and all of the six ladies that I have met on reception so far I have been extremely helpful.

I would definitely stay here again and I really appreciate the staff in particular and the cleaners/kitchen staff worked really hard, if they have run out of an item just ask and they are happy to refill.

2026-02-19 via Tripadvisor
A
Andre couple us
7
Pros:

Everything was good

Cons:

I wish each room at there own microwave or a microwave upon request

2026-02-10 via Nuitee
M
Martin family_with_children li
5
Cons:

das frühstück ist katastrophal

2026-01-31 via Nuitee
M
Makenzie couple us
5
Decent, nothing to write home about but great value
Pros:

I liked how comfortable and clean it was

Cons:

The receptionist who checked us in was rude and seemed annoyed that we were there.

2026-01-30 via Nuitee
F
František solo_traveller sk
9
Pros:

Výhlad na Manhatttan

Cons:

Slabšie raňajky

2026-01-30 via Nuitee
I
Isabel couple es
8
Pros:

Comodidad

2026-01-29 via Nuitee
I
Isabel couple es
8
Repetiría
2026-01-28 via Nuitee