Candlewood Suites Newport News-Yorktown by IHG

Hotels
•
Candlewood Suites
8.8 (199 reviews)
329 Commonwealth Drive , Newport News , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great staff service
Good location
Cons:
Poor mattress quality
No breakfast included

Categories

Cleanliness
8.51
Room was impeccably clean but mattress issues were noted.
Service
9.48
Lea was mentioned as very professional and welcoming, with good staff service overall.
Location
9.52
Location was very good and convenient.
Room Quality
7.97
Room quality was nice but mattress was horrible and not supportive.
Amenities
9
The kitchen was a positive aspect and well-stocked with essentials.
Value for Money
8.96
Felt like a home away from home, great for families.
Food and Beverage
8.01
Breakfast was not included, which was disappointing.
Overall Experience
8.98
Overall, a very pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:58

Property Description

Convenient Location and Amenities
Located just 5 miles from Newport News-Williamsburg International Airport, Candlewood Suites Newport News – Yorktown offers a pet-friendly environment with an outdoor pool. The guest rooms are equipped with fully equipped kitchens and free Wi-Fi, providing a comfortable stay for guests.

On-Site Facilities
Guests can enjoy the convenience of an on-site convenience store, a gazebo picnic area with barbecue grills, a gym, and a 24-hour business center. The spacious rooms feature a small seating area, satellite TV with DVD player, and a work desk, catering to both leisure and business travelers.

Nearby Attractions
With its proximity to Patrick Henry Mall, Mariners Museum, and Colonial Williamsburg, this hotel is the perfect choice for travelers looking to explore the area. Book your stay at Candlewood Suites Newport News – Yorktown for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 199 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
K
Kamolchat • family_with_children • us
8
2026-06-30 • via Nuitee
K
Kimberly • family_with_children • us
1
2026-05-11 • via Nuitee
2
261shainal • Friends getaway
10
Wonderful stay
Pros:

I had a great stay at this hotel. The room was clean. The staff were friendly and welcoming throughout my stay. Special thanks to Front Desk John for being so helpful. He made the check-in process smooth. Would definitely stay here again.

2026-05-08 • via Tripadvisor
I
Issac • family_with_children • us
9
It was a great stay.
Pros:

Cleanliness

Cons:

N/A

2026-04-27 • via Nuitee
K
krystle • couple • us
6
Over good. Bed was comfortable room was clean
Pros:

Location was great and staff was nice

Cons:

I believe there was black mold in room

2026-04-20 • via Nuitee
T
Tiago • solo_traveller • pt
9
2026-04-19 • via Nuitee
B
Bonnita • solo_traveller • us
7
2026-04-16 • via Nuitee
J
Jeremy • couple • us
10
2026-04-08 • via Nuitee
S
Stanley • couple • us
10
2026-02-22 • via Nuitee
S
Sonya • family_with_children • us
8
2025-12-31 • via Nuitee
J
James • family_with_children • us
8
Pros:

Everything

Cons:

Nothing

2025-12-16 • via Nuitee
B
Bryant • couple • us
10
Very pleasant stay & would stay again.
Pros:

Location was very good. However, there was no breakfast provided by hotel. Of course I should have realized by type of hotel that breakfast may not be included.

Cons:

We would have liked to have had breakfast but then again we would have missed breakfast at Mobjacks which was such a great experience that we stopped back there for lunch.

2025-11-25 • via Nuitee
S
sonia_oava • Family
10
Home away from home during remodeling
Pros:

Our stay has been good especially being able to bring out puppy. The staff and been great and helpful. Especially Elizabette in housekeeping. Always greets us with a smile and greeting. Plus out bathroom sparkles.

2025-10-04 • via Tripadvisor
M
Marquetta • couple • us
10
2025-09-29 • via Nuitee
J
Joel
10
Pros:

Pleasant stay.

2025-09-18 • via Nuitee
J
John
10
Excellent and convenient
Pros:

The room was excellent, the hotel nice, and the staff was friendly and helpful. Would definitely stay here again in the future

2025-09-14 • via Nuitee
R
Reynolds • extended_group • us
2
2025-09-14 • via Nuitee
M
maryjoyp968 • Family
10
My stay at this hotel was nothing short of exceptional. The staff went above and beyond to ensure every detail was perfe
Pros:

My stay at this hotel was nothing short of exceptional. The staff went above and beyond to ensure every detail was perfect, from the warm welcome at check-in to the attentive service throughout my stay. The room was spotless and convenient for long staying. I will definitely stay at this location again.

2025-09-12 • via Tripadvisor
J
Jamal • partner
10
Pros:

I love the kitchen , it was a very comfortable stay . Would stay here again if I ever end up in the area .

2025-08-29 • via Nuitee
T
Terry • family
10
Pros:

Load music on the parking lot after 11:00pm and no one made contact with person to lower the music.

2025-08-22 • via Nuitee