Candlewood Suites Newport News-Yorktown by IHG

Hotels
•
Candlewood Suites
8.4 (98 reviews)
329 Commonwealth Drive , Yorktown , US
+1 757-952-1120

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean rooms
Friendly, helpful staff (Front Desk John)
Smooth check-in
Guest would stay again / overall pleased
Cons:
Booking.com cancellation issue left guest liable for full charge
Negative impact on perceived value due to third-party booking failure

Categories

Cleanliness
8.8
Guest explicitly noted the room was clean; overall cleanliness described positively.
Service
9
Staff were friendly and welcoming; Front Desk John called out as helpful and made check-in smooth.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.6
Room condition noted as clean and satisfactory by the guest.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
6.8
Lowered due to a negative experience with a third-party booking (guest was left on the hook for full charge despite hotel granting an exception).
Food and Beverage
8.4
Standard quality for this hotel tier.
Overall Experience
8.8
Guest reported a wonderful stay and said they'd definitely stay again, though the third-party booking issue tempered the experience slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location and Amenities
Located just 5 miles from Newport News-Williamsburg International Airport, Candlewood Suites Newport News – Yorktown offers a pet-friendly environment with an outdoor pool. The guest rooms are equipped with fully equipped kitchens and free Wi-Fi, providing a comfortable stay for guests.

On-Site Facilities
Guests can enjoy the convenience of an on-site convenience store, a gazebo picnic area with barbecue grills, a gym, and a 24-hour business center. The spacious rooms feature a small seating area, satellite TV with DVD player, and a work desk, catering to both leisure and business travelers.

Nearby Attractions
With its proximity to Patrick Henry Mall, Mariners Museum, and Colonial Williamsburg, this hotel is the perfect choice for travelers looking to explore the area. Book your stay at Candlewood Suites Newport News – Yorktown for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 98 reviews
Cleanliness: 8.8
Service: 9
Location: 8.4
Room Quality: 8.6
Amenities: 8.4
Value for Money: 6.8
Food and Beverage: 8.4
Overall Experience: 8.8
G
Giquita • couple • us
10
2026-10-22 • via Nuitee
J
John • couple • us
9
Pros:

Overall I was very pleased with things at Candlewood.

Cons:

My experience with Booking.com was less than desirable. I needed to cancel my reservation, and booking.com said it could only be canceled if Candlewood would grant an exception for the no cancellation reservation I had booked with booking.com. Candlewood did grant me that exception, but booking.com, upon being informed that the exception had been granted, did not cancel the reservation leaving me on the hook for the full charge of the room.

2026-10-19 • via Nuitee
M
Marquetta • couple • us
6
2026-09-08 • via Nuitee
M
Marquetta • couple • us
8
2026-09-02 • via Nuitee
K
Kamolchat • family_with_children • us
8
2026-06-30 • via Nuitee
K
Kimberly • family_with_children • us
1
2026-05-11 • via Nuitee
2
261shainal • Friends getaway
10
Wonderful stay
Pros:

I had a great stay at this hotel. The room was clean. The staff were friendly and welcoming throughout my stay. Special thanks to Front Desk John for being so helpful. He made the check-in process smooth. Would definitely stay here again.

2026-05-08 • via Tripadvisor
I
Issac • family_with_children • us
9
It was a great stay.
Pros:

Cleanliness

Cons:

N/A

2026-04-27 • via Nuitee
K
krystle • couple • us
6
Over good. Bed was comfortable room was clean
Pros:

Location was great and staff was nice

Cons:

I believe there was black mold in room

2026-04-20 • via Nuitee
T
Tiago • solo_traveller • pt
9
2026-04-19 • via Nuitee
B
Bonnita • solo_traveller • us
7
2026-04-16 • via Nuitee
J
Jeremy • couple • us
10
2026-04-08 • via Nuitee
S
Stanley • couple • us
10
2026-02-22 • via Nuitee
S
Sonya • family_with_children • us
8
2025-12-31 • via Nuitee
J
James • family_with_children • us
8
Pros:

Everything

Cons:

Nothing

2025-12-16 • via Nuitee
B
Bryant • couple • us
10
Very pleasant stay & would stay again.
Pros:

Location was very good. However, there was no breakfast provided by hotel. Of course I should have realized by type of hotel that breakfast may not be included.

Cons:

We would have liked to have had breakfast but then again we would have missed breakfast at Mobjacks which was such a great experience that we stopped back there for lunch.

2025-11-25 • via Nuitee
S
sonia_oava • Family
10
Home away from home during remodeling
Pros:

Our stay has been good especially being able to bring out puppy. The staff and been great and helpful. Especially Elizabette in housekeeping. Always greets us with a smile and greeting. Plus out bathroom sparkles.

2025-10-04 • via Tripadvisor
M
Marquetta • couple • us
10
2025-09-29 • via Nuitee
J
Joel
10
Pros:

Pleasant stay.

2025-09-18 • via Nuitee
R
Reynolds • extended_group • us
2
2025-09-14 • via Nuitee