Courtyard by Marriott Madison East

Hotels
•
Courtyard by Marriott
9 (222 reviews)
2502 Crossroads Drive , Madison , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Breakfast arrangement
Housekeeping frequency
HVAC issues

Categories

Cleanliness
9
Room was exceptionally clean, but concerns about inadequate housekeeping.
Service
9.5
Staff were very helpful and friendly, providing good support during the stay.
Location
9.5
Good location to attractions, easy access to the Madison Capitol and campus.
Room Quality
9
Room was comfortable in size and quiet, but issues with HVAC were noted.
Amenities
8.5
Breakfast had limitations, no hot breakfast included with the room fee.
Value for Money
9
Good overall experience, although perceived housekeeping issues affected value.
Food and Beverage
8
Dissatisfaction with breakfast arrangements, only offered as an extra cost.
Overall Experience
9.5
Enjoyed the stay with positive staff interactions and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:14

Property Description

Convenient Location and Modern Amenities

Located just off Interstate 94 and only 7 miles from Madison, Wisconsin, Courtyard by Marriott Madison East offers a perfect blend of convenience and comfort. Guests can enjoy complimentary Wi-Fi, an indoor pool, and well-equipped rooms with refrigerators and coffee makers.

Dining Options and Relaxation

Indulge in delicious meals at the on-site restaurant serving breakfast and dinner, or unwind with a drink at the cocktail lounge. Stay active in the gym, or unwind in the hot tub for a relaxing evening.

Nearby Attractions and Shopping

Explore the nearby Madison Children’s Museum or take a short drive to East Towne Mall for some retail therapy. Experience a seamless stay with us at Courtyard by Marriott Madison East.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note a fee will be charged for smoking in the unit.

Please note the hotel shuttle is available during limited hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 222 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
R
Renee Schone • family_with_children • us
9
Overall, was a fun stay!
Pros:

Location was good. Easy to find with ample parking available. Easy entry with our key card. Didn't care for the breakfast as a lot of it was pre-made stuff and not fresh cooked/baked items. For a semi expensive visit, I would of preferred fresh made burritos, sandwiches, and muffins. Id of also liked a more kid friendly menu, pancakes, waffles...etc There wasn't a whole lot of selection. It wasn't all you can eat. It was 2 hot items (since there was 2 of us) or 4 cold items, and 2 drinks. That was it. If you were still hungry, you had to go buy more food. But at 35$, for the 2 of us, that wasn't going to happen. Id of preferred a cheaper hotel that had more variety of food, that had all you can eat, vs this expensive hotel with limited food options, and limited amounts you can eat. That was the most disappointing thing of our trip. Otherwise, the room was perfect, the bed was comfy, loved the indoor pool and whirlpool, and loved the whirl pool/bathtub in our room. The walk in shower was so elegant, and i loved the shampoo/conditioner/body wash being attached to the wall, so I didbt have to worry about tiny bottles and dropping everything. All in all, minus breakfast, it was a great stay.

Cons:

Breakfast. I dont like bacon, and the burritos were pre-made so I couldn't ask for the bacon to be removed, same with the breakfast sandwiches. My daughter had a dairy allergy, so i couldn't ask for no cheese, or customize it to her liking. There was no real variety, no kids meu like pancakes, waffles, French toast ..etc As much as we paid for the weekend; as much as their food costs at the Bistro, id of expected way better.

2026-03-16 • via Nuitee
O
Oxley • family_with_children • us
10
2026-03-16 • via Nuitee
B
Bradley • couple • us
7
Pros:

Convenient to get to

Cons:

Did not have USB ports to charge cell phones

2026-02-28 • via Nuitee
N
Nathan • family_with_children • us
8
Pros:

Hotel was clean, staff friendly.

Cons:

The bed was uncomfortable, personal opinion. It was very firm. Hard for me to sleep.

2026-01-25 • via Nuitee
P
Peter • family_with_children • us
10
Great
Pros:

Staff

Cons:

The HVAC unit didn’t work and stuck on cold air in late November. Staff luckily moved us to another room but it was at 140am

2026-01-20 • via Nuitee
T
Thomas • couple • us
8
2026-01-19 • via Nuitee
R
Robin • family_with_children • us
10
Pros:

I love this Courtyard by Marriott. I stay at this property location every time I go visit my family in Madison MS.
The staff are so kind. Very gracious and always have a smile.
Will continue to be a Marriott customer!

2026-01-19 • via Nuitee
J
Jewel • couple • us
9
Pros:

the room was clean

Cons:

i wish the water pressure was stronger in the bath

2026-01-19 • via Nuitee
C
Clairissa • couple • us
10
2026-01-04 • via Nuitee
A
ANNA • couple • us
10
2025-12-29 • via Nuitee
S
Sari • family_with_children • us
10
Pros:

Everything, good location to all the things we were doing.

Cons:

Nothing we didn't like.

2025-12-14 • via Nuitee
T
Tom • couple • us
9
2025-11-29 • via Nuitee
P
Peggy • solo_traveller • us
8
Nice but more expense than I planned.
Pros:

The room was very comfortable in size. Very clean and well equipped.

Cons:

Did not like the breakfast arrangement. I am used to having a hot breakfast included with the room fee.

2025-11-19 • via Nuitee
N
Noah • extended_group • us
10
Pros:

Staff were very helpful and polite!

2025-11-03 • via Nuitee
H
heather • extended_group • us
10
2025-10-04 • via Nuitee
B
Bradley James • family
6
Pros:

We stayed six nights. Housekeeping was supposed to come every other day. They came once and only when we requested it. Breakfast was only available for extra. I expect another hotel would have been a better value.

2025-09-21 • via Nuitee
D
David • couple • us
10
2025-09-18 • via Nuitee
I
Irene • partner
8
Pros:

Very comfortable and quiet.

2025-09-10 • via Nuitee
C
Claudia • partner
10
Pros:

Love the atmosphere and environment, friendly staff. Enjoyed my time, would be coming back again

2025-08-25 • via Nuitee
N
Nicollette • family_with_children • us
8
Pros:

Clean and quiet, would stay here again!

2025-08-23 • via Nuitee