The Clarendon Hotel & Spa, BW Signature Collection

Start of the day with greeting of staff which was immediately with a welcoming smile. After checking I had few issues with my key card but no biggie I was helped out with that problem immediately. I do recommend double check of not only room condition (which mine was great), but as well to assure all appliances, outlets, ac, ect… are functional before renting it out to the next guest.

it’s no good !! so expensive !!

Everything was nice although the bathroom looked a bit unsanitary and the couch had hair in it…

No hot water, no restaurant or bar, funny smell and peeling wall paper. Looks like it was a great place, but dying from neglect. The manager was nice about refunding and we found somewhere else for 1/2 the price without issues.

House keeping came once, elevator out of service, restaurants/ breakfast closed, wifi was very slow, The lamps was flicking all day which was the only light that was in the room.

When we drove up to the property we decided to stay somewhere else, we decided to take the loss, felt very unsafe at this property, too many homeless in parking lot!

There had been a very strong monsoon storms that moved through the area before I arrived at the hotel. When I was checking in I was informed that the elevator did not work due to water damage and would not be fixed during my stay. The nice man at the front desk told me someone would be available to manage luggage up to my room on the second floor. I was given a room but found a big puddle of water under the split unit(air conditioning) and when the unit turned on water was spaying out of it. I informed the front desk and they said they would arrange for new room with a free upgrade. When I returned later that evening with my friend we found out we were on third floor and were assisted with our luggage. The room were clean and appeared newly updated. The hotel is not elder friendly as the beds were only 1 1/2 feet off the floor as well as sitting area couches. When we checked out we were rudely informed there was no one to help us with the luggage and desk person said I can’t do it. I asked for manager but none were present. Overall not a very good expense and I would not chose to book here again.

First off the elevator did not work, the floor lamp did not have a way to turn off so I had to unscrew the light bulb , the blinds did not turn to open , continental breakfast was just cereal and milk coffee and muffins. The bed was very comfortable and parking is away from where you can’t see your vehicle. I would not stay there again.

The only problem I had was the tv in the bedroom didn’t work. We were only there for one night, so it wasn’t a big deal for us. The service was great and the room was clean and nice

The weather was terrible and there were leaks all over the hotel. The king bed in my deluxe room was busted, The "renovated" rooms were extremely outdate and there was damage on all the furniture. The shower hot water was luke warm and the ventilation system did not function properly. The room was also NOT soundproof as stated in the description. There were no available amenties - no restaurant, no lunge, no swimming...

Elevator was not functional.

Different creepy abd dirty vibe

His older than expected not much of a brand and breakfast. Just some coffee muffins and fruit with milk and cereal.

By far the worst hotel I’ve ever stayed at. Old and dirty. I would never stay here again.

Rooms are in poor maintenance conditions. Restaurant was closed for summer making it not convenient.

Very nice

Floor of room was filthy, AC unit was extremely
Loud, small room fridge was dirty and had someone else’s old open soda cans in it and had spilled.

I liked the adult only and the overall design of the hotel was great and super comfy bed. Friendly staff

Upon check-in, I was informed that the restaurant and bar were closed for the summer, which really took away from the overall experience. My room was very basic, with several issues — the nightstand lights flickered, and the bathroom vanity light didn’t work at all. To make matters worse, housekeeping knocked on my door at 10 a.m., pressuring me to leave even though checkout wasn’t until 11 a.m.

Great enjoy stay a mirror near the desk would be great other then that I would come back