Comfort Hotel Osaka Shinsaibashi

Hotels
•
Comfort
8.1 (2191 reviews)
Chuo-ku Higashi-Shinsaibashi 1-15-15 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Free breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.74
Mixed reviews mention cleanliness issues, including dirty breakfast plates and a moldy room.
Service
8.71
Consistently positive mentions of the friendly and accommodating staff.
Location
9.25
Many reviews praise the excellent location near shopping and transportation.
Room Quality
7.2
Rooms are generally comfortable but noted as small and somewhat dated.
Amenities
8.23
Good amenities such as free breakfast and tea; however, some rooms are small.
Value for Money
8.19
Overall value for money is perceived as good, given the location and amenities.
Food and Beverage
7.74
Positive remarks on breakfast offerings but complaints about lack of variety.
Overall Experience
8.71
General satisfaction with the hotel experience, with highlighted pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:15

Property Description

Modern Rooms with Free WiFi
Comfort Hotel Osaka Shinsaibashi, just a 5-minute walk from Shinsaibashi Subway Station, offers modern rooms with complimentary WiFi. Each room is equipped with air conditioning, a fridge, and a desk for your convenience.

Delicious Breakfast Buffet
Guests can kickstart their day with a free breakfast featuring fresh bread and a variety of Western and Japanese items at the dining room. Don't miss the chance to savor the delicious buffet spread, including freshly baked bread rolls.

Convenient Location
Conveniently located, the hotel is a short walk from Dotonbori area and a quick subway ride from Osaka Castle. With Namba Station also within walking distance, exploring the city is a breeze.

Book your stay at Comfort Hotel Osaka Shinsaibashi for a comfortable and enjoyable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2191 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
A
Aliyah • solo_traveller • ie
10
2026-06-06 • via Nuitee
K
Kuei Hsiung • couple • tw
8
2026-06-03 • via Nuitee
J
Jesús 1923 • couple • es
9
Pros:

Desayuno muy rico, staff encantador y ubicación muy buena. Hemos estado en otros hoteles de Japón y el tamaño de la habitación era mayor, lo cual nos hizo más cómoda la estancia

2026-06-03 • via Nuitee
S
Susanna • couple • ch
8
2026-06-03 • via Nuitee
C
Catarina • extended_group • pt
9
2026-06-03 • via Nuitee
W
w.c. • couple • hk
8
所有服務員很有禮及態度良好，效率甚高。
Pros:

不錯。雖然早餐款式不太多，但可接受。酒店位置很好，對喜歡熱鬧及購物的旅客是好選擇。

Cons:

進/出洗手間要踏上一步，很不方便。

2026-06-01 • via Nuitee
T
TAIKICHI • solo_traveller • jp
5
2026-06-01 • via Nuitee
S
Soowan • family_with_children • kr
10
2026-05-30 • via Nuitee
Y
YI TING • couple • tw
10
2026-05-30 • via Nuitee
C
CİRAN • solo_traveller • tr
7
2026-05-30 • via Nuitee
G
Gonçalo • solo_traveller • pt
9
Pros:

The location in Shinsibashi is perfect, well connected to transit lines and close to all bars and restaurants you could hope for! Perfect place for a stay in Osaka!

2026-05-30 • via Nuitee
M
Mendevil • couple • sg
10
Pros:

Very convenient location. Accommodating staff.

Cons:

Nothing

2026-05-29 • via Nuitee
L
Liviu • solo_traveller • ro
8
Pros:

Feels like an old japanese hotel. But great location, worth the stay, can be feel overwelming the area but great for you social people, contratry to what you may think its quiet. Breakfast can be improved

2026-05-29 • via Nuitee
L
Lucía • solo_traveller • es
9
El mejor alojamiento en Osaka
Pros:

Nos ha sorprendido mucho este alojamiento, tiene desayuno incluido, taquillas para dejar el equipaje tanto en el check-in como en el check-out. Tienen un juego de conseguir sellos por las instalaciones del hotel para conseguir unos pequeños snacks. Nos parece un hotel ideal para quedarse en familia. Tiene zona de lectura, lavadoras y secadoras, maquina de bebidas. El personal es muy amable y atento.
Volveremos a repetir sin duda y lo recomendaremos a otras personas.

Cons:

La tasa que cobraron de turismo era algo alta, en otro hotel nos cobraron solo 200¥ pero en este fueron más de 1.000¥

2026-05-28 • via Nuitee
品君 • extended_group • tw
10
2026-05-27 • via Nuitee
品君 • solo_traveller • tw
10
2026-05-27 • via Nuitee
B
Bernardino • solo_traveller • ae
9
Pros:

Had a great stay at Comport Hotel Osaka Shinsaibashi.The rooms were clean, comfortable, and well-maintained, while the staff were accommodating and friendly throughout my stay. The atmosphere was relaxing and perfect for both business and leisure travelers.

A special mention to the Comport Library Cafe — a very cozy and peaceful place to unwind. I really enjoyed the ambiance, good coffee, and relaxing setup for reading or simply spending quiet time. Definitely one of the highlights of the hotel experience.

Highly recommended, and I would gladly stay here again.

2026-05-26 • via Nuitee
M
Maksim • couple • kz
9
Pros:

Мы с супругой рассматривали Осаку как локацию преимущественно для шоппинга, и этот отель оказался идеальным с точки зрения расположения: в 5 минутах ходьбы была главная торговая улица - Shinsaibashi-suji, а также в 8 минутах ходьбы была главная улица Дотонбори. Это было именно то, что необходимо!

Cons:

Небольшие пятна на постельном белье. Пару раз писал на Booking в отель для уточнения некоторых вопросов, но ответы получал запоздалые.

2026-05-26 • via Nuitee
U
ULADZISLAU • couple • pl
7
2026-05-24 • via Nuitee
P
Promish • couple • jp
10
2026-05-24 • via Nuitee