Comfort Hotel Osaka Shinsaibashi

Hotels
Comfort
8.1 (2224 reviews)
Chuo-ku Higashi-Shinsaibashi 1-15-15 , Osaka , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Free breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.74
Mixed reviews mention cleanliness issues, including dirty breakfast plates and a moldy room.
Service
8.71
Consistently positive mentions of the friendly and accommodating staff.
Location
9.25
Many reviews praise the excellent location near shopping and transportation.
Room Quality
7.2
Rooms are generally comfortable but noted as small and somewhat dated.
Amenities
8.23
Good amenities such as free breakfast and tea; however, some rooms are small.
Value for Money
8.19
Overall value for money is perceived as good, given the location and amenities.
Food and Beverage
7.74
Positive remarks on breakfast offerings but complaints about lack of variety.
Overall Experience
8.71
General satisfaction with the hotel experience, with highlighted pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:15

Property Description

Modern Rooms with Free WiFi
Comfort Hotel Osaka Shinsaibashi, just a 5-minute walk from Shinsaibashi Subway Station, offers modern rooms with complimentary WiFi. Each room is equipped with air conditioning, a fridge, and a desk for your convenience.

Delicious Breakfast Buffet
Guests can kickstart their day with a free breakfast featuring fresh bread and a variety of Western and Japanese items at the dining room. Don't miss the chance to savor the delicious buffet spread, including freshly baked bread rolls.

Convenient Location
Conveniently located, the hotel is a short walk from Dotonbori area and a quick subway ride from Osaka Castle. With Namba Station also within walking distance, exploring the city is a breeze.

Book your stay at Comfort Hotel Osaka Shinsaibashi for a comfortable and enjoyable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2224 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
A
AN CHI couple tw
9
Pros:

撇除小其他一律很棒

2026-07-04 via Nuitee
J
JIHWAN couple kr
10
2026-07-02 via Nuitee
H
Hyung Kwon solo_traveller au
10
Great value for location
Pros:

Location

2026-07-02 via Nuitee
M
Murat couple tr
10
2026-06-30 via Nuitee
美玲 couple tw
7
2026-06-30 via Nuitee
りるれ family_with_children jp
10
とても最高でした!!
Pros:

朝食がとても美味しかったです!
部屋もとても綺麗でした!
荷物入れるところがしっかりセキュリティがなってて安心して預けることができた
24時まで飲み物が飲み放題なのも良かった

Cons:

冷房以外にもドライとかがあると良かった

2026-06-29 via Nuitee
Y
Yi Shan extended_group tw
9
2026-06-28 via Nuitee
J
Jose couple es
6
Pros:

Buen hotel relación calidad-precio.

Cons:

Lo ponen como 5 estrellas en booking, pero dudo que llegue a 3.

2026-06-27 via Nuitee
A
Adam couple us
10
Amazingly affordable option for being right in the center of Osaka by Dotonbori!
Pros:

Insanely affordable stay for the location you're in!! Minutes away from the river and shopping district and right by a ton of amazing restaurants. Easy walk to the train station too if you're carrying a lot of luggage! If you're a budget traveler but want the real Osaka experience by staying near the main things, this is the spot for you.

Cons:

For a western palate, the breakfast wasn't the best option for us, but you're in Japan so it's easy to grab a quick, affordable breakfast nearby! There's a Lawsons steps away from the hotel. :) A very minor thing to "not like"!

2026-06-26 via Nuitee
R
Rita solo_traveller pt
8
2026-06-26 via Nuitee
A
Akihiko couple jp
8
よかったです。
Pros:

交通に便利、 ホテルに清潔感があった。

Cons:

洗面、トイレが狭いので、シャワーのみでも良いのでは、浴槽はいらない。

2026-06-25 via Nuitee
W
Wen Chen couple tw
10
2026-06-25 via Nuitee
J
john family_with_children gb
4
Too noisy
Pros:

Good location

Cons:

Noisy outside and inside

2026-06-25 via Nuitee
D
Danylo couple ca
10
Great place to stay, very affordable and good breakfast
Pros:

Great location and proximity to multiple metro stations and markets

Cons:

N/A

2026-06-24 via Nuitee
L
Ludmila family_with_children il
6
בסך הכל לשתי לילות היה נחמד מאוד
Pros:

קפה ותה קר בלובי של המלון, ניקיון בחדרים, בלילה היה שקט

Cons:

ארוחת הבוקר צנועה למדי וחדר קטן מדי

2026-06-23 via Nuitee
P
PEI-JUNG extended_group tw
8
Pros:

每天起來都可以下去吃早餐,雖然樣式都一樣,但是可以悠閒地吃完早餐再出門遊玩,省事了不少。
距離心齋橋很近,逛一逛買太多戰利品還可以先提回飯店放,再回去繼續Shopping。
最後一天回程飯店前台人員還可以協助叫計程車,很貼心很溫馨的服務。

Cons:

沒有什麼缺點,硬要說就是房型小,但是這是在訂房的時候就已經知道的,所以不能算是真正的缺點。
如果可以的話,希望早餐的樣式可以每兩天更新一下,這樣比較有新鮮感,樣式不會天天都重樣。

2026-06-23 via Nuitee
I
Idelbrando family_with_children ph
9
Very accommodating staff and a wide lobby and breakfast/study area.
Pros:

Breakfast is very good with a lot of choices food choices. The location is very accessible to trains and very near to attractions like Dotonbori.

Cons:

Very late check in at 3pm. Much better if it will be changed an hour earlier.

2026-06-22 via Nuitee
E
Eva extended_group es
8
2026-06-21 via Nuitee
J
James couple gb
9
2026-06-20 via Nuitee
S
Shakil couple bd
10
It’s average
Pros:

It’s ok

Cons:

Too many people and no smoking facility

2026-06-19 via Nuitee