Comfort Hotel Osaka Shinsaibashi

Hotels
•
Comfort
8.1 (2115 reviews)
Chuo-ku Higashi-Shinsaibashi 1-15-15 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Free breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.74
Mixed reviews mention cleanliness issues, including dirty breakfast plates and a moldy room.
Service
8.71
Consistently positive mentions of the friendly and accommodating staff.
Location
9.25
Many reviews praise the excellent location near shopping and transportation.
Room Quality
7.2
Rooms are generally comfortable but noted as small and somewhat dated.
Amenities
8.23
Good amenities such as free breakfast and tea; however, some rooms are small.
Value for Money
8.19
Overall value for money is perceived as good, given the location and amenities.
Food and Beverage
7.74
Positive remarks on breakfast offerings but complaints about lack of variety.
Overall Experience
8.71
General satisfaction with the hotel experience, with highlighted pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:15

Property Description

Modern Rooms with Free WiFi
Comfort Hotel Osaka Shinsaibashi, just a 5-minute walk from Shinsaibashi Subway Station, offers modern rooms with complimentary WiFi. Each room is equipped with air conditioning, a fridge, and a desk for your convenience.

Delicious Breakfast Buffet
Guests can kickstart their day with a free breakfast featuring fresh bread and a variety of Western and Japanese items at the dining room. Don't miss the chance to savor the delicious buffet spread, including freshly baked bread rolls.

Convenient Location
Conveniently located, the hotel is a short walk from Dotonbori area and a quick subway ride from Osaka Castle. With Namba Station also within walking distance, exploring the city is a breeze.

Book your stay at Comfort Hotel Osaka Shinsaibashi for a comfortable and enjoyable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2115 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
S
Samantha • couple • nl
7
Could be improved
Pros:

Very close to train and subway stations and Dotonbori. There is a convenience store just below the hotel with space to eat onsite.

Cons:

The bed was a bit too hard, we couldn’t sleep really well. The washlet loads water making lot of noise so if you are using the toilet at night, your companion will probably wake up unless you close the bathroom door. Breakfast and unlimited coffee included is convenient but very little choice, fruit is only frozen, good for a quick bite.

2026-04-17 • via Nuitee
D
Delforge • solo_traveller • fr
9
Etablissement propre, bien situé, personnel serviable
Pros:

Établissement propre, très bien situé avec un accès rapide au métro, à 2 pas du quartier animé de Dotombori. Le petit dej est correct, le personnel est dévoué.

2026-04-17 • via Nuitee
T
Trevor • solo_traveller • ca
10
Pros:

Perfect location, excellent bed

Cons:

Everything was great

2026-04-17 • via Nuitee
J
JUANA • extended_group • es
8
Sin duda, repetiría
Pros:

Excelente ubicación. Metro Shinsaibashi a 5 minutos. Personal del hotel muy atento, resolvieron todas nuestras dudas.

Cons:

El desayuno podría variar un poco. Se hace repetitivo si te alojas varios días.

2026-04-15 • via Nuitee
S
Sara • couple • rs
8
2026-04-15 • via Nuitee
M
Marco • solo_traveller • ar
6
Pros:

Ubicación y la atención. Desayuno ok

Cons:

Habitación pequeña, baño muy pequeño, bastante anticuado todo

2026-04-15 • via Nuitee
O
Olli • couple • fi
7
Cons:

Henkilökunnan huono englanninkielen osaaminen, vähän joka hotellissa sama juttu.

2026-04-14 • via Nuitee
D
Davanh • extended_group • au
10
Great value for money.
Pros:

The staff was very friendly and accommodating. The location was perfect for what we wanted to do.

Cons:

Small room and bathroom.

2026-04-14 • via Nuitee
E
Emma • couple • us
10
2026-04-14 • via Nuitee
• couple • ch
10
2026-04-13 • via Nuitee
I
Imas • solo_traveller • jp
9
2026-04-12 • via Nuitee
J
jiyeon • solo_traveller • kr
9
2026-04-09 • via Nuitee
J
JUAN MANUEL • couple • es
5
No cumple
Pros:

Personal muy profesional . Cerca del metro, pero ojo con la ubicación.

Cons:

Sin amenities como otros hoteles. Gel/shampo de mala calidad. Habitaciones mas pequeñas e incómodas que hoteles similares en Japón. Mala insonorización tanto para interior como exterior. La wifi es bastante mala en zonas comunes. La zona depende de lo que busques, pero la calle es bastante ruidosa y las inmediaciones están llenas de grupos de jóvenes liándola.

2026-04-08 • via Nuitee
P
Pawan • solo_traveller • in
8
2026-04-08 • via Nuitee
D
De Mel • couple • lk
10
2026-04-05 • via Nuitee
W
WANJHIH • couple • tw
8
2026-04-05 • via Nuitee
H
Hisashi • family_with_children • jp
8
2026-04-03 • via Nuitee
D
David • couple • gb
3
Great location but not for us next time.
Pros:

Not much really, we wouldn’t stay again

Cons:

Ths room was tiny, even by Japan standards. Shower cubicle was barwly big enough to use the toilet.

2026-03-31 • via Nuitee
J
Jonathan • couple • br
10
Pros:

Bom café da manhã incluso. Banheiro legal com um ofuro. Muito solícitos ao enviar malas para o aeroporto.

2026-03-30 • via Nuitee
T
teruyuki • solo_traveller • jp
3
2026-03-30 • via Nuitee