Comfort Hotel Osaka Shinsaibashi

Hotels
•
Comfort
8.1 (2054 reviews)
Chuo-ku Higashi-Shinsaibashi 1-15-15 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Free breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
6.74
Mixed reviews mention cleanliness issues, including dirty breakfast plates and a moldy room.
Service
8.71
Consistently positive mentions of the friendly and accommodating staff.
Location
9.25
Many reviews praise the excellent location near shopping and transportation.
Room Quality
7.2
Rooms are generally comfortable but noted as small and somewhat dated.
Amenities
8.23
Good amenities such as free breakfast and tea; however, some rooms are small.
Value for Money
8.19
Overall value for money is perceived as good, given the location and amenities.
Food and Beverage
7.74
Positive remarks on breakfast offerings but complaints about lack of variety.
Overall Experience
8.71
General satisfaction with the hotel experience, with highlighted pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:15

Property Description

Modern Rooms with Free WiFi
Comfort Hotel Osaka Shinsaibashi, just a 5-minute walk from Shinsaibashi Subway Station, offers modern rooms with complimentary WiFi. Each room is equipped with air conditioning, a fridge, and a desk for your convenience.

Delicious Breakfast Buffet
Guests can kickstart their day with a free breakfast featuring fresh bread and a variety of Western and Japanese items at the dining room. Don't miss the chance to savor the delicious buffet spread, including freshly baked bread rolls.

Convenient Location
Conveniently located, the hotel is a short walk from Dotonbori area and a quick subway ride from Osaka Castle. With Namba Station also within walking distance, exploring the city is a breeze.

Book your stay at Comfort Hotel Osaka Shinsaibashi for a comfortable and enjoyable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2054 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
K
K. • couple • at
8
Ideal fur 2-3 Nächte
Pros:

Die Lage ist super, viel los in der Gegend. Sie ist nah zu Bars und Restaurants und zum ganzen Nachtleben. Es ist eine coole Gegend wenn man etwas erleben will und nah in der Stadt sein will. Man hört nichts ins Zimmer es ist alles gut verdichtet. Also die Fenster. Bei Wunsch können Fenster geöffnet werden. Die Betten sind sehr bequem. Zimmer sehr kompakt aber reicht aus.

Cons:

Das Gebäude ist sehr alt dementsprechend sind die Zimmer auch älter. Das Bad ist sehr klein und sehr alt. Aber das soll nicht heissen dass sie nicht gut sind!

2026-02-14 • via Nuitee
M
Michiel • couple • nl
9
Pros:

Excellent breakfast buffet included

2026-02-12 • via Nuitee
X
Xuanping • solo_traveller • au
10
amazing
Pros:

great location

Cons:

helpful staff

2026-01-31 • via Nuitee
A
Alesea • couple • md
10
2026-01-31 • via Nuitee
M
Myrasol • couple • ph
8
2026-01-30 • via Nuitee
P
Patel • solo_traveller • us
10
2026-01-30 • via Nuitee
J
javier • family_with_children • ph
8
2026-01-29 • via Nuitee
R
Rudyanto • family_with_children • id
7
2026-01-27 • via Nuitee
L
llamas • family_with_children • ph
6
Comfort Hotel is nice. The staff are okay and friendly, and the rooms are clean. The only issue is t
Pros:

It was okay, though the menu didn’t change throughout the week

The location is very convenient and accessible to everyone.

Cons:

Breakfast

2026-01-27 • via Nuitee
S
Sual • family_with_children • ph
10
2026-01-27 • via Nuitee
K
Kimberlee • couple • ph
8
Great location but can get another hotel with more space
Pros:

Close to shopping area, food street and a konbini on 1st floor beside the hotel. They accommodated our early check in with addl fee. They change linens and clean room everyday. Breakfast spread is amazing also.

Cons:

The room especially bathroom is outdated. With its value we can get another hotel with more spacious room. Also, be aware that there are lots of bars surrounding hotel so it get tend to be very loud with drunk people screaming outside, out of our 6 nights 4 of which we can’t get proper sleep because of the noise that can last up to 5-6am.

2026-01-27 • via Nuitee
M
Marissa • solo_traveller • ph
9
Pros:

Close to shinsaibashi, Dotonbori & subway stations

Cons:

Bathroom is small

2026-01-26 • via Nuitee
S
SHU LI • couple • tw
8
2026-01-25 • via Nuitee
A
Andrea • couple • gb
9
Excellent location, comfort and value
Pros:

Perfect location in the heart of Osaka, plenty of restaurants, convenience stores, bars and shopping malls nearby. Rooms are compact but very comfortable. Breakfast was included in our rate and it was plentiful, lots of Asian and Western options available and replenished constantly. Subway lines to the airport and to Shin-Osaka station at 5 minutes walk. Staff was very welcoming.

Cons:

Room decor starts showing its age but neverthless everything worked.

2026-01-25 • via Nuitee
L
Louisse • solo_traveller • au
10
2026-01-25 • via Nuitee
J
Jay • family_with_children • au
5
2026-01-24 • via Nuitee
K
Kimberlee • couple • ph
9
2026-01-24 • via Nuitee
蕭佑容 • couple • tw
9
2026-01-23 • via Nuitee
M
Miki • solo_traveller • jp
5
2026-01-22 • via Nuitee
T
Toshifumi • couple • jp
7
リラックスでき最高です。
Pros:

朝食の時間の速さ。立地。

Cons:

風呂の排水が悪くトイレまで水が浸りました。

2026-01-21 • via Nuitee