Country Inn & Suites by Radisson, Billings, MT

Hotels
•
Country Inn & Suites by Radisson Americas
9 (487 reviews)
231 Main Street , Billings , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Cons:
Dirty rooms
Noisy environment
WiFi issues

Categories

Cleanliness
8.14
Guests reported issues with dirty rooms and carpets, affecting the overall cleanliness experience.
Service
9.61
Multiple reviews highlighted the helpful and friendly staff.
Location
9.65
The location received positive feedback for being close to events and restaurants.
Room Quality
8.6
Some rooms had issues such as noise and furniture condition, but overall were reported as spacious and comfortable.
Amenities
8.63
Amenities such as breakfast were praised, but other facilities like WiFi were lacking.
Value for Money
8.59
Value perception seemed affected by cleanliness issues, yet some enjoyed their stay.
Food and Beverage
9.64
Guests frequently mentioned the excellent breakfast as a highlight.
Overall Experience
9.11
Overall experience was generally positive, despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:35

Property Description

Modern Rooms with Convenient Amenities - Enjoy a comfortable stay in our modern rooms at Country Inn and Suites Billings, complete with a microwave, small fridge, and coffee-making facilities. Relax in the seating area and make use of the free toiletries provided for your convenience.

Relaxation and Recreation - Unwind in our indoor hot tub and pool, or stay active in our fitness centre. Need to catch up on work? Our business centre is at your disposal. We strive to cater to all your needs for a pleasant stay.

Delicious Breakfast and Nearby Attractions - Start your day with a daily continental breakfast offering a variety of options. Explore nearby attractions like Little Big Horn Battlefield and Club Casino, all just a short drive away. Book your stay with us for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 487 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.11
E
Erin • family_with_children • us
8
2026-01-19 • via Nuitee
S
Stephanie • family_with_children • us
3
Pros:

They told me i could cancel my room with no fee as the pool was closed, and the reason i chose this facility was for the pool.

Cons:

I got charged for the $100 cancelation charge even after i was told it would be waived. No mention of closed facilities when booking. All fixtures in bathroom had obvious calking as if everything was fixed that morning, and as cheaply as possible.

2026-01-19 • via Nuitee
H
Hope • couple • us
7
Pros:

Location - close to airport & restaurants

Cons:

The street noise was very loud all night

2026-01-19 • via Nuitee
J
Jim • couple • us
7
2026-01-19 • via Nuitee
L
Lacy • family_with_children • us
1
Don’t stay here with your family. Not safe, nor clean. If we could have been refunded our money and stayed elsewhere, w
Pros:

The girl at the front desk was nice. That’s it.

Cons:

I actually have no idea how this hotel has so many positive reviews. It is not a place that I would stay with a family. It’s neither safe enough nor clean enough. There is a liquor store that share the parking lot if that helps describe the safety environment. The floor in our room was stained, the water bottle on the counter was open and had been drunk from already. The elevator had dirt all over the walls and trash on the floor. Also, the pool in the picture, definitely not the same pool that’s at the hotel.

2026-01-19 • via Nuitee
O
O3572DXoliviat • Family
2
Deceptive Customer Service
Pros:

Extremely deceptive customer service. Needed to move a reservation back 2 days and was told they couldnt get in touch with the front desk but they would do so and email us back. However, they charged us for the night we werent there...did not get the date we asked for. Very disappointed and frustrated we had to pay $260 when we were told the issue would be resolved and then ended up with no room.

2026-01-17 • via Tripadvisor
D
Doug • couple • us
9
Would stay at the motel again.
Pros:

2026-01-15 • via Nuitee
S
Sal • family_with_children • us
8
Pros:

Great location for our event at Metra Park.

2026-01-10 • via Nuitee
B
Barbara • couple • us
9
2025-12-16 • via Nuitee
R
Rhonda • couple • us
3
Pros:

Amazing customer service

Cons:

It smelled like feet and it wasn’t pleasant at all

2025-11-26 • via Nuitee
R
Rhonda • couple • us
2
2025-11-26 • via Nuitee
T
Tabbie70 • NONE • Billings, Montana
10
Amazing
Pros:

We travel to Billings a lot for medical reasons. And we stay at this motel .i can’t describe the wonderful staff that is there . There are no words to describe the compassion this place has. Would never go any place else .

2025-11-19 • via Tripadvisor
R
Reiner • family_with_children • us
9
Would stay again.
Pros:

Location is good for events at the Metra.

Cons:

The toilet was dirty when we checked in and the comforters could be replaced.

2025-11-14 • via Nuitee
S
susan • couple • us
9
2025-10-28 • via Nuitee
L
Linda • couple • us
8
2025-10-28 • via Nuitee
R
rebecca torres • family_with_children • us
7
2025-10-26 • via Nuitee
T
Trina • couple • ca
10
Comfy beds, great location, friendly staff
Pros:

Comfy beds, great location, friendly staff

2025-10-20 • via Nuitee
J
Joni • family_with_children • us
10
2025-10-19 • via Nuitee
C
CAMusicMom • Family • San Diego, California
10
Nice hotel with friendly staff!
Pros:

We enjoyed our brief stay here to be close to an early appt we had in town. The hotel was quiet, the beds were very comfortable, and breakfast was really good with a wide selection of food including waffles. The pool was a nice temperature which we enjoyed with my young granddaughter.

2025-10-16 • via Tripadvisor
B
Broksle • family_with_children • us
3
Wont stay again
Pros:

Breakfast and beds

Cons:

Rooms are dirty

2025-10-16 • via Nuitee