Holiday Inn Express Hotel & Suites Marina by IHG

Hotels
Holiday Inn Express
7.7 (277 reviews)
189 Seaside Circle , Marina , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Easy access to Hwy 1 and Monterey Bay
Good breakfast variety for some guests
Cons:
Cleanliness issues
Service complaints regarding maintenance

Categories

Cleanliness
6.2
Multiple mentions of unclean facilities and issues with black mold and dirt.
Service
8.7
Although there were complaints, some reviews noted an overall decent level of service.
Location
9.2
Convenient access to Hwy 1 and nearby amenities like Walmart.
Room Quality
6.7
Rooms appeared outdated and there were complaints about maintenance issues.
Amenities
7.2
Limited amenities and issues with equipment availability.
Value for Money
7.7
Cost was high relative to the quality experienced, especially with maintenance issues.
Food and Beverage
8.2
Breakfast variety issues reported, but some enjoyed their breakfast experience.
Overall Experience
7.7
Mixed experiences; while some enjoyed their stay, significant issues noted by others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 15:09

Property Description

Convenient Location & Complimentary Breakfast: Situated just off Highway 1, enjoy easy access to Marina State Beach and start your day with a delicious breakfast at the daily breakfast bar.
Spacious Rooms with Amenities: Experience comfort in our rooms equipped with a microwave, fridge, and coffee maker, along with free Wi-Fi and a cable TV for your entertainment.
Leisure & Business Facilities: Make the most of the fitness room, indoor/outdoor hot tub, sauna, and business center with complimentary wired and wireless internet.

Book your stay at Holiday Inn Express Hotel & Suites Marina for a delightful and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 277 reviews
Cleanliness: 6.2
Service: 8.7
Location: 9.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 7.7
E
Emily family_with_children us
6
I'd probably book somewhere else next time.
Pros:

I liked that this was close to the freeway on ramp.

Cons:

The layout of the hotel and the parking lot is a little weird. Our view was a retaining wall but we were there just for the night. I booked here since breakfast was included but honestly it wasn't great. The sausage was rubbery & pastries offered were not fresh, they seemed a few days old.

2026-01-19 via Nuitee
J
Jesus couple us
8
Comfortable and clean place to sleep.
Pros:

Varied and well stocked breakfast. Central lobby location.

Cons:

Construction on the property wasn't mentioned before booking. Window was blocked by painters film before we checked out.

2026-01-19 via Nuitee
J
Jason couple us
2
The stay was not the greatest could be worse but would not recommend at all!
Pros:

The breakfast was cold and once they run out its out. You have to get there early. The location is behind a Walmart and a 712 on the side. It's not the greatest location however marina state beach is literally like a 5 minute walk
So that was nice.

Cons:

The hotel is run down
They are trying to modernize it and I give them credit but it still sucks. I wouldn't recommend staying here for the price I'd rather pay a few hundred more and get something nice!!!!!

2026-01-19 via Nuitee
A
Alfred couple us
10
2026-01-06 via Nuitee
A
Alfred couple us
10
2026-01-06 via Nuitee
K
karim extended_group us
7
2025-12-31 via Nuitee
W
Will family_with_children us
8
Pros:

Easy access to Hwy 1 and Monterey Bay. Walmart literally next door.

Cons:

Safe didn't work. Patio door didn't latch.

2025-12-24 via Nuitee
F
Francisco couple us
10
Pros:

Great hotel! We have used this facility before and would recommend!

2025-12-13 via Nuitee
B
Byeongchae solo_traveller fr
3
Pros:

clean enough

Cons:

I asked to get invoice by messenger, but no reply for 1 month.

2025-11-21 via Nuitee
B
BobB4730 Couples Denver, Colorado
4
WHERE IS THE HELP!!
Pros:

Sunday breakfast was terrible. Ran out of eggs and coffee Sunday morning at 8:30!
Not good one person working the buffet, could not find a clean counter and sticky floors, trash barrels over flowing. One toaster for everyone. When we did have food it was eggs and 2 kinds of sausage. What about biscuts, bacon needed more selection same thing both days. Customers cleaning thier own tables.

2025-10-22 via Tripadvisor
A
Alyssa family_with_children us
2
Black Mold in bathroom, filthy room. Do not stay with kids here.
Pros:

Water Pressure

Cons:

I’ve stayed at this hotel on the second floor a few months ago and this time got placed on the first floor. The first floor looks to be less cared for, it’s immediately noticeable once you enter into the hallway. The bedroom was very dirty, black stuff on the toilet paper, short hair on the toilet and in the sink with water splashed on the counter, black mold in the bathroom, stains on the wall in the bedroom, disgusting dirty baseboards that have probably never been cleaned, gunk was stuck to the carpet, I was going to call off my second night stay but the cost of the other hotels were three times the price so I was forced to stay with my kid but I won’t be returning again. I do not recommend especially if you have children. I’d like to also comment that the receptionist was the most unenthusiastic person I’ve had to talk to at a hotel, she literally seemed like she was just getting by. It was pretty uncomfortable and a little awkward.

2025-10-13 via Nuitee
J
Juan Pablo family_with_children ar
9
2025-10-11 via Nuitee
D
Doug
10
Pros:

Everything about our stay here was perfect. I read the other reviews about breakfast and don’t know how anyone could say anything negative - they had cheese & egg omelettes, bacon, sausage, pancakes, apples, oranges, bananas, cinnamon rolls, oatmeal, cold cereal, yogurt, bagels, English muffins, bread for toast, juice and coffee. Honestly, what else can you ask for?

2025-10-08 via Nuitee
S
Sue extended_group us
7
2025-10-05 via Nuitee
J
Jodie family
10
Pros:

Quiet, mostly clean, great staff! Ok breakfast.

2025-10-02 via Nuitee
R
Russell
6
Pros:

Parking, check-in, and check-out was easy. Breakfast ends at 9:30 so we missed it. The lady was kind enough to offer us muffins even though they already closed up the kitchen. Only problem we had that turned us off completely was the smell of our room, the completely dirty sink, and some type of tick that was on our bed. We also found another dead insect on the other bed. We tried calling front desk, but phones were not working so we took our stuff and went straight to front desk. She was able to get us into another room that was cleaner, no foul odor, and no insects.

2025-09-29 via Nuitee
M
Mai extended_group us
10
I enjoyed it
Cons:

Breakfast was excellent with a variety of food to choose from

2025-09-28 via Nuitee
M
Mary couple us
2
Pros:

The AC in our room was not working to be gin with and promised they will come & fix it but no one came and charged us $307 for one night with no discount or even change our room. The equipment in the firness are not working, no towels, no drinking water.

2025-09-28 via Nuitee
G
Georgia partner
10
Pros:

Attending daughter birthday bash. It was near her event. Nice facility and their breakfast was descent.

2025-09-22 via Nuitee
R
Ryan
4
Pros:

While it’s directly across the park, the hotel is extremely outdated. It is poorly lit, the ac unit is not centralized, and it’s extremely loud. Would not stay here again.

2025-09-22 via Nuitee