Baymont on the lake by Wyndham Hot Springs

Hotels
•
Baymont Inn & Suites
7.8 (2729 reviews)
5321 Central Avenue , Hot Springs , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Nice lake view
Comfortable bed
Cons:
Dirty rooms
Poor service
Unpleasant breakfast experience

Categories

Cleanliness
5.2
Many reviews mentioned dirty rooms, unclean bedding, and inadequate maintenance.
Service
9.2
Mixed reviews regarding staff presence and service quality.
Location
10
Positive mentions of the beautiful lakeside location.
Room Quality
7.2
Some rooms were comfortable but others had significant issues, including broken furniture and lack of maintenance.
Amenities
8.2
Amenities like the breakfast service were poorly rated, but some guests enjoyed specific features.
Value for Money
7.2
Overall sentiment suggests that the place does not meet value expectations, especially for the price paid.
Food and Beverage
6.2
Multiple complaints about breakfast quality and presentation.
Overall Experience
9.2
Overall experience varied greatly, with some satisfying aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 12:12

Property Description

Luxurious Amenities

This Hot Springs hotel boasts an outdoor pool and a modern fitness centre, perfect for guests looking to unwind and stay active during their stay.

Convenient In-Room Features

Guest rooms at Baymont Inn & Suites Hot Springs are equipped with a flat-screen TV, microwave, refrigerator, and coffee-making facilities, ensuring a comfortable and convenient stay for all visitors.

Ideal Location

Situated just 7 miles from Hot Springs National Park, and close to Lake Hamilton and Garvan Woodland Gardens, this hotel offers the perfect blend of relaxation and exploration for guests.

Book your stay at Baymont Inn & Suites Hot Springs now to experience comfort, convenience, and a prime location during your visit to Hot Springs!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 2729 reviews
Cleanliness: 5.2
Service: 9.2
Location: 10
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 9.2
M
mei • extended_group • us
8
My stay over all is good, I will go back again.
Pros:

The hotel room is cleaned and bed is comfortable room is quiet and inexpensive, lake view is tranquility.

Cons:

Free breakfast Mosley is good except bagel is dry and old.

2026-02-13 • via Nuitee
L
Lauren • solo_traveller • us
8
2026-02-12 • via Nuitee
M
Meziah • couple • us
1
If I was you I would never go they make it difficult to do anything it’s impossible to get towels or any kind of service
Pros:

Terrible property terrible staff they don’t communicate or help you out what so ever

Cons:

They are dirty very disrespectful the place is empty for a reason honestly I hate the fact I even spent a penny at that place

2026-02-12 • via Nuitee
K
Kenneth • couple • us
8
Pros:

Nice lovation

Cons:

wasn't as clean as I expect

2026-02-10 • via Nuitee
L
lenert • family_with_children • us
7
2026-01-31 • via Nuitee
J
Jv • couple • us
10
Will definitely stay again❤️
Pros:

Awesome view by the lake

2026-01-28 • via Nuitee
S
Smith • couple • us
9
Will definitely be back
Pros:

Breakfast was awesome. The balcony and view are my favorite

2026-01-28 • via Nuitee
J
Jade • couple • us
8
Comfy, Lake views, & the price is nice for the area!
Pros:

It’s on the lake and has an in-house bar!

Cons:

The staff was always missing when needed. Not very visible.

2026-01-26 • via Nuitee
K
KRANTHI • family_with_children • us
8
2026-01-23 • via Nuitee
A
Abigail • couple • us
9
Overall enjoyed the stay and the room, felt luxurious
Pros:

Clean, neat

Cons:

Staff was either not present or very flat and seemed bothered. It may have been a bad day though so I don’t hold it against them.

2026-01-21 • via Nuitee
B
Belew • family_with_children • us
10
Pros:

EVERYTHING!!!

Cons:

NOTHING

2026-01-21 • via Nuitee
M
Micah • solo_traveller • us
9
2026-01-20 • via Nuitee
B
ben • couple • us
9
Pros:

good breakfast, great location on lake

Cons:

pancake machine didn't work. toilet ran all night

2026-01-20 • via Nuitee
J
Jadwiga • couple • us
8
2026-01-20 • via Nuitee
L
Lisa • extended_group • us
6
adequate
Pros:

By the lake was nice.

Cons:

Bed was broken down. Tub was filthy. Cleaned it myself. Complained upon checking out. Just told sorry.

2026-01-19 • via Nuitee
R
RALPH • family_with_children • us
10
Excellent hotel and value for the money.
Pros:

The rooms were clean. Staff was friendly. Hotel was close to restaurants, attractions, and was on the lake.

Cons:

Nothing. Can't think of anything that we didn't like.

2026-01-19 • via Nuitee
E
Erin • family_with_children • us
1
Did not stay.
Pros:

We did not stay there. Room smelled of smoke and was not clean. When asked for another room, we were sent to a room with one bed for 4 people. Asked for a refund.

Cons:

The refund was going to be delayed due to Booking.com. Will no longer use a third party booking company.

2026-01-19 • via Nuitee
A
Ashley • solo_traveller • us
9
Pros:

Room & lobby were clean.

Cons:

Pool was cloudy & needed regular skimming.

2026-01-19 • via Nuitee
L
Lamonica • family_with_children • us
2
I’m delighted that the office attendant immediately changed my room out.
Pros:

I liked the view

Cons:

The first room was not clean and smelled of a wet dog. The toilet didn’t work properly. Found a bug on the bed and the floor. Bathroom was not cleaned well.

2026-01-19 • via Nuitee
R
Richard • couple • us
5
Fine
Pros:

Price & location

Cons:

The pool was nasty - pumps weren’t even running, so the baskets were empty & it was all floating around (bugs & trash)

2026-01-19 • via Nuitee