Baymont on the lake by Wyndham Hot Springs

Hotels
•
Baymont Inn & Suites
7.8 (3014 reviews)
5321 Central Avenue , Hot Springs , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice lake view
Comfortable bed
Cons:
Dirty rooms
Poor service
Unpleasant breakfast experience

Categories

Cleanliness
5.2
Many reviews mentioned dirty rooms, unclean bedding, and inadequate maintenance.
Service
9.2
Mixed reviews regarding staff presence and service quality.
Location
10
Positive mentions of the beautiful lakeside location.
Room Quality
7.2
Some rooms were comfortable but others had significant issues, including broken furniture and lack of maintenance.
Amenities
8.2
Amenities like the breakfast service were poorly rated, but some guests enjoyed specific features.
Value for Money
7.2
Overall sentiment suggests that the place does not meet value expectations, especially for the price paid.
Food and Beverage
6.2
Multiple complaints about breakfast quality and presentation.
Overall Experience
9.2
Overall experience varied greatly, with some satisfying aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 12:12

Property Description

Luxurious Amenities

This Hot Springs hotel boasts an outdoor pool and a modern fitness centre, perfect for guests looking to unwind and stay active during their stay.

Convenient In-Room Features

Guest rooms at Baymont Inn & Suites Hot Springs are equipped with a flat-screen TV, microwave, refrigerator, and coffee-making facilities, ensuring a comfortable and convenient stay for all visitors.

Ideal Location

Situated just 7 miles from Hot Springs National Park, and close to Lake Hamilton and Garvan Woodland Gardens, this hotel offers the perfect blend of relaxation and exploration for guests.

Book your stay at Baymont Inn & Suites Hot Springs now to experience comfort, convenience, and a prime location during your visit to Hot Springs!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 3014 reviews
Cleanliness: 5.2
Service: 9.2
Location: 10
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 6.2
Overall Experience: 9.2
J
James • couple • au
8
2026-06-27 • via Nuitee
D
Deborah • couple • gb
10
2026-06-27 • via Nuitee
J
Jennifer • couple • us
10
2026-06-26 • via Nuitee
F
Flynn • solo_traveller • us
5
Pros:

Patio by the lake; cabanas.

Cons:

Cushions worn, carpets stained, sink drained slow, tub had rust stains, a/c very loud

2026-06-26 • via Nuitee
T
Teresa • family_with_children • us
3
Deck staff was very good.
Pros:

Location was great! Beds were very comfortable.

Cons:

First room AC was not working with loud Noise. Moved to second room AC did not cool the room it was hot and humid in room.

2026-06-26 • via Nuitee
S
Shelia • couple • us
5
Friendly place, but never again there for what you pay
Pros:

Were it was at

Cons:

Too many dogs was there, even in the eating room

2026-06-25 • via Nuitee
R
Rebecca • extended_group • us
6
No cable TV, floor dirty, remote control for TV broke
2026-06-25 • via Nuitee
L
Laura • couple • us
2
Terrible experience. Will not stay at a Baymont again and we travel quite often.
Cons:

Smoke detector battery went dead as soon as we went to go to bed the first night….staff couldn’t fix it so we finally had them convinced to let us take it off the wall so we could go to sleep for the night. Property not very clean for the money. Breakfast was okay at best. Gym was terrible…equipment broken and not properly working.

2026-06-24 • via Nuitee
R
Renee • solo_traveller • us
6
2026-06-24 • via Nuitee
C
Calvin • solo_traveller • us
3
JUST NOT CLEAN.
Pros:

In All Honesty I and my Family was going to Stay 4 nights, but I had to know first if it was a clean hotel and ir was NOT IN OUR ROOM

Cons:

The Floor was DIRTY, THE BATHROOM TUB HAD A DIRTY RING AROUND THE TUB, SOMEONE HAD SHOWERED AND LEFT THE TOWELS IN THE SLOTS INSIDE THE SHOWER WHERE SOAP GO, DIDN'T HAVE BUT I NEW ROLL OF TISSUE WHICH WAS OK BUT PAPER WAS ALL OVER THE FLOOR DUE TO CHEAP TISSUE, WIPED DOWN MICROWAVE AND DESK TABLE AND GOT A DIRTY RAG JUST FROM CLEANING THEM, JUST WAS NOT CLEAN, THE BATHROOM IS TOOO SMALL, THE LAMPSHADE ON THE DESK HAD SOMETHING ALL WAY AROUND IT IT WAS REALLY GROSS, I SAW THE GUY THAT CHECKED ME IN AND HE WAS NICE BUT I NEVER SAW ANYOTHER FRONT DESK ATTENDANT UNTIL WE CHECKED OUT AND SHE WAS NICE ALSO. WISHED I'D KNOWN YOU COULD TAKE PICTURES I SURE WOULD OF TOOK THEM.

2026-06-23 • via Nuitee
J
John • solo_traveller • us
4
Pros:

Location

Cons:

Dirty and problems with lights not working stained bedding. Light in bathroom not working. They moved me to 3 rooms , and still had issue with the toilet running all the time in the last roo.

2026-06-23 • via Nuitee
L
Leiah • solo_traveller • us
8
2026-06-22 • via Nuitee
W
Wesley • couple • us
10
2026-06-22 • via Nuitee
I
Inez • couple • us
1
We checked in got to our room and checked right out. We went to stay at the Hilton
Pros:

It was close to the lake

Cons:

Hotel was dirty very humid in the room
bed was very uncomfortable and can feel every spring
restroom smelt like pee

2026-06-22 • via Nuitee
K
Keianna • family_with_children • us
10
2026-06-21 • via Nuitee
I
Ilona • solo_traveller • us
1
Pros:

Nothing.

Cons:

We could not stay due to black mold in the room and dingy, dirty pillow cases and blankets. Regardless, we were charged for a night. I will refrain from booking with this site since no help was offered. We had to search for other accommodations. Not happy!!

2026-06-20 • via Nuitee
J
Jessi • solo_traveller • us
7
Pros:

The gym, the room, the outdoor area and the breakfast

Cons:

The pool was kind green

2026-06-19 • via Nuitee
A
Angi • extended_group • us
7
2026-06-19 • via Nuitee
M
missy • solo_traveller • us
9
2026-06-19 • via Nuitee
M
Mesha • family_with_children • us
10
2026-06-18 • via Nuitee