Baymont on the lake by Wyndham Hot Springs

Hotels
•
Baymont Inn & Suites
7.6 (2915 reviews)
5321 Central Avenue , Hot Springs National Park , US
+1 501-520-5522

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent lakeside location and views
Friendly/helpful staff in many cases
On-site bar with live music
Spacious rooms and comfortable beds reported
Pet friendly
Large bottles of bath amenities
Balcony and sunrise views
Cons:
Rooms dated with rust and visible wear
Cleanliness issues: mold smell, unclean toilets, stained furniture
Maintenance problems: leaking A/C, shower leaks, broken toilets, rusted fixtures
Front desk/staff availability issues and double charging incident
Pool and some breakfast facilities reported as dirty or poorly maintained
Additional charges for pets noted as expensive

Categories

Cleanliness
4.5
Multiple reviews note rooms and common areas as dated, rust, mold smell, unclean toilets and stained furniture; several guests complained about poor housekeeping and visible grime.
Service
9
Mixed reports but several guests praised helpful and friendly staff (quick to fix issues like coffee, allowed room changes, manager offered compensation); absence at front desk was reported but overall interactions described as attentive and accommodating.
Location
10
Consistently highlighted as a major positive: excellent lakeside location, beautiful views and sunrises, easy access to lake and on-site bar/restaurant.
Room Quality
5
Many guests described rooms as dated with rust, leaking showers/A/C, broken toilet parts and other maintenance issues; some rooms were spacious and had balconies but overall upkeep is poor.
Amenities
8.5
On-site bar with live music, large bathroom product bottles, pet-friendly policy and restaurant are positives; however pool and some breakfast facilities reported as poorly maintained.
Value for Money
5.5
Several guests felt the property was not worth the price due to maintenance issues, additional pet fees, and problems that reduced perceived value despite good location.
Food and Beverage
9.3
Bar and on-site restaurant received praise (live music, pleasant bar); breakfast generally described as 'ok' or inconsistent (cold or limited) but staff responsiveness and bar experience lift the F&B impression.
Overall Experience
9
Overall stays are driven by exceptional location and atmosphere; despite maintenance and cleanliness shortcomings, many guests enjoyed views, staff interactions, and amenities enough to have a positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Amenities

This Hot Springs hotel boasts an outdoor pool and a modern fitness centre, perfect for guests looking to unwind and stay active during their stay.

Convenient In-Room Features

Guest rooms at Baymont Inn & Suites Hot Springs are equipped with a flat-screen TV, microwave, refrigerator, and coffee-making facilities, ensuring a comfortable and convenient stay for all visitors.

Ideal Location

Situated just 7 miles from Hot Springs National Park, and close to Lake Hamilton and Garvan Woodland Gardens, this hotel offers the perfect blend of relaxation and exploration for guests.

Book your stay at Baymont Inn & Suites Hot Springs now to experience comfort, convenience, and a prime location during your visit to Hot Springs!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOT

Location

Guest Reviews

7.6
Based on 2915 reviews
Cleanliness: 4.5
Service: 9
Location: 10
Room Quality: 5
Amenities: 8.5
Value for Money: 5.5
Food and Beverage: 9.3
Overall Experience: 9
S
Smith • solo_traveller • us
9
2026-09-19 • via Nuitee
D
Doris • solo_traveller • us
10
2026-09-19 • via Nuitee
S
Shauna • solo_traveller • us
8
Pros:

Large bottles of shampoo/conditioner and body wash was a pleasant surprise!

2026-09-18 • via Nuitee
C
Christian • extended_group • fr
6
Agréable mais un peu daté
Pros:

L emplacement et le personnel très sympa

Cons:

Les chambres sont un peu daté beaucoup de rouille un peu partout

2026-09-18 • via Nuitee
C
CHRISTIAN • solo_traveller • us
8
2026-09-17 • via Nuitee
T
Toni • family_with_children • us
10
2026-09-17 • via Nuitee
D
Dana • couple • us
10
2026-09-17 • via Nuitee
J
John • family_with_children • us
6
2026-09-17 • via Nuitee
F
Florema • couple • us
8
2026-09-17 • via Nuitee
K
Ken • couple • us
8
Pros:

Common areas were welcoming and clean, room was spacious and clean as well.

Cons:

Disappointed that every time we went to the main desk or tried to call there was no one there. Checking in, looking for information, or trying to report an issue in the corridor at 2am waking everyone up. Not that they have control but to my knowledge no staff members ever showed up.

2026-09-16 • via Nuitee
G
Greenlee • solo_traveller • us
10
I'd stay here again
Pros:

Room was very clean, air-conditioning worked great. It was quiet at night. Has a bar that had live music from 6-9pm

Cons:

Breakfast was just ok

2026-09-14 • via Nuitee
S
Steven • solo_traveller • gb
8
Good Hotel , Location excellent
Pros:

Good location . Comfortable beds . Good amenities

Cons:

The daily charge . Could only use credit at bar

2026-09-14 • via Nuitee
J
Jeanette • couple • us
7
2026-09-14 • via Nuitee
M
Mona Bridges • couple • us
8
Cons:

That my card was charged twice! Two different cards! Once by Booking.com and once by the Hotel directly

2026-09-13 • via Nuitee
L
Lesa • family_with_children • us
8
Very expensive for one little small dog extra
Cons:

Back room. Couldn’t see the lake

2026-09-11 • via Nuitee
L
Lori • couple • us
8
Pros:

The location and view of the lake

Cons:

Rooms need updated and outdoor furniture is old

2026-09-11 • via Nuitee
L
Lisa • solo_traveller • us
4
Just Didn't meet a Baymont Standard.
Pros:

Lake views were amazing

Cons:

Broken toliet..no towels.. pool in need of cosmetic repair. Leaks and wet unsafe floors in the ladies room

2026-09-11 • via Nuitee
M
Michael • solo_traveller • ad
9
2026-09-11 • via Nuitee
P
Pam • couple • us
9
2026-09-10 • via Nuitee
L
Lori • family_with_children • us
7
Beautiful view!
Pros:

Staff was great,room was clean. Breakfast was ok.

Cons:

The coffee didn't work but staff was quick to get it working again.

2026-09-10 • via Nuitee