Hyatt Place Keystone - Dillon

Hotels
•
Hyatt Place
8 (442 reviews)
23044 US HWY 6 , Keystone , us
+19704558631

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location near ski resort
Helpful staff in certain situations
Cons:
Poor cleanliness standards
Inconsistent service and amenities

Categories

Cleanliness
6.09
Multiple reviews cited unacceptable room cleanliness with pet hair and a dirty bathroom.
Service
8.56
Some guests experienced helpful staff, but overall service fell short with repeated supply shortages and issues.
Location
10
Location was praised for its proximity to the ski resort and ease of access.
Room Quality
7.1
Rooms described as small and overcrowded with ski gear, negatively impacting the stay.
Amenities
8.05
Amenities like breakfast and toiletries were inadequate and affected guest satisfaction.
Value for Money
8.08
The experiences reported do not reflect a strong value, considering the issues faced.
Food and Beverage
7.54
Breakfast options were limited and did not meet expectations, leading to some dissatisfaction.
Overall Experience
8.59
The overall experience was marred by multiple issues but still had some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:34

Property Description

Prime Location near Ski Lifts
Experience the convenience of staying just 400 meters from Argentine Lift at Hyatt Place Keystone/Dillon. With Summit Express and Montezuma Express also nearby, adventure is always within reach.

Comfortable Rooms with Mountain Views
Relax in our well-equipped rooms offering a desk, flat-screen TV, and private bathroom. Enjoy a fresh cup of coffee from your in-room coffee machine and soak in stunning mountain views from select rooms.

On-Site Amenities and Dining
Stay active at our fitness centre and indulge in delicious American cuisine at our on-site restaurant. Whether you're hitting the slopes or exploring A-51 just a short walk away, our hotel offers the perfect base for your adventures.

Book now and elevate your stay at Hyatt Place Keystone/Dillon.

Important information:

Please note that there is an additional charge for parking in the event of an early check-in and a late check-out. Contact the property for more information.

Daily USD 35 resort fee applicable at this hotel, year-round. Includes amenities such as in-resort shuttle services, unlimited Soda Stream usage, and more.

Self parking costs USD 25 per night with in/out privileges

Pet fees:
Up to 6 nights, $100/stay
7–30 night stays will include an additional $100 deep cleaning fee ($200 total)
30+ night stays will include a deep cleaning fee at hotel's discretion

Only dogs weighing 50 pounds and under are permitted; two dogs may be allowed in a guest room provided the combined weight of both dogs does not exceed 75 pounds. Pets exceeding this weight are at the hotel’s discretion.

Parking is limited to one 1 vehicle per room per night. Oversize vehicles and trailers are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Hot tub/jacuzzi is closed from 2026-06-30 until 2026-05-06
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 442 reviews
Cleanliness: 6.09
Service: 8.56
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 8.08
Food and Beverage: 7.54
Overall Experience: 8.59
G
Grayzone65 • NONE • Denver, Colorado
6
I won't stay here again
Pros:

This property is below the usual Hyatt standards in my opinion. Yes it is right there by the slopes but I would prefer a cleaner environment with brighter lighting and don't bother with the breakfast it's nasty

2026-07-01 • via Tripadvisor
N
Nancy Combs • solo_traveller • us
10
Pros:

View, location

Cons:

Nothing

2026-06-18 • via Nuitee
S
Suzanne • couple • us
8
Pros:

Helpful staff

Cons:

Taxes and fees

2026-06-18 • via Nuitee
M
MPKNJ • NONE • Boulder, Colorado
8
Good Value in Off Season
Pros:

Great location, easy access and a decent breakfast. Staff was friendly and accommodating albeit hotel was very quiet. Love the cookies.

2026-06-11 • via Tripadvisor
B
Bianca • couple • au
4
Friendly staff
Pros:

Washer and dryer facilities free of charge were helpful for international travellers.

Front desk staff were friendly and helpful

Cons:

We travelled during off peak season and everything seemed to be closed within the hotel and surroundings.

Only 1 elevator was working during our stay made for long wait times.

Resort fee was steep considering it was off season.

2026-06-09 • via Nuitee
V
Victor • solo_traveller • us
7
2026-05-30 • via Nuitee
S
Sunshine25931175666 • NONE
2
Avoid at all cost; rude staff; bad service
Pros:

Terrible experience. Breakfast food only enough for like 10 people. They hide the benefits of the resort fee that guests paid for. My room card opens two doors, which is a huge security issues.
I told the front desk about all these and they seem pretty ok with all the issues. They never said sorry throughout my complaint

2026-05-28 • via Tripadvisor
7
761abhir • Couples • Denver, Colorado
2
Awful, terrible, never again
Pros:

Terrible experience. Thermostat died overnight and the air stopped working, ice machine broken on our floor, pool and hot tub closed, half empty breakfast, rude customer service, tv doesn’t work properly, shower sucks, etc. awful and waste of money. Couldn’t even sleep.

2026-05-24 • via Tripadvisor
A
annemC5128EW • Business
6
Average hotel
Pros:

Average hotel stay for a work meeting. The room was comfortable. The conference room was uncomfortable since the heat would not be adjusted (80 plus degrees), so we opened the outside door, but then people by the door were too cold. The breakfast options were ok, the yogurt tasted funny and the bagel was very dried out and hard.

2026-05-11 • via Tripadvisor
F
Frederick • solo_traveller • us
6
Pros:

The staff was super nice and helpful. The bed was comfortable. The view from the dining area was very gorgeous.

Cons:

Neither one of the hot tubs worked. The 6th and 5th floor ice machines were broken. They didn't even have a cook on staff for their advertised dinner menu. So there was no dining experience available.

2026-05-07 • via Nuitee
J
Jose Miguel • extended_group • pr
10
2026-04-11 • via Nuitee
A
Ari • solo_traveller • us
1
Never ever staying there again and telling everyone I know to avoid. I only do this when staff do not want to make good
Pros:

Location is good. Central to Keystone

Cons:

$25 to park when there were only 3 cars on the entire property. That’s ludicrous. This policy was never communicated or written until we got to hotel.
They said breakfast was at 6:30 am and nothing was ready until well after 7am. We were on a tight schedule and forced to leave earlier and was terrible considering we not only paid to have breakfast included, the hotel desk clerk said it started at 6:30 am and we planned accordingly.

2026-04-08 • via Nuitee
J
jesslrose • NONE • Charlotte, North Carolina
4
Understaffed and going downhill
Pros:

Hot tubs on the roof were broken and the hot tub on the ground floor looked to gross to get into it. Can't believe they were still charging a $35/night resort fee, given you don't get anything besides the hot tubs with this. The room was clean, so no complaints there but we never received hand soap after asking the front desk multiple times. Overall this property has gone downhill since the last time I stayed here. The breakfast was a good though.

2026-04-06 • via Tripadvisor
G
George • solo_traveller • us
2
Pros:

Closness to ski area

Cons:

Two of the jacuzzis were out of order. My curtains in my room were broken. Fewer amenities. Breakfast was poor.

2026-04-05 • via Nuitee
A
Andrew • couple • us
7
Scant breakfast, not added value
Pros:

Breakfast was scant

2026-03-31 • via Nuitee
M
michaelwP2704HJ • NONE
4
I expected more
Pros:

We are a family of 4 and were placed in room 640, a king suite. The A/C unit in the room was missing and warm air from the outside was flowing in, making the room an uncomfortable 78 degrees. Additionally, the pullout couch where my kids had to sleep was broken. In fact, there was a sticker that read “ Do not open under any circumstances .” After notifying staff, they did find my family a new room which was fine. The breakfast was also a disappointment as by the last day, had very few items left (for example,
no butter or jelly for toast). For the money I spent on this hotel, I expected a bit more.

2026-03-25 • via Tripadvisor
T
Townsend • family_with_children • us
7
Overall the stay was pleasant. I would stay again and just remember to eat somewhere else.
Pros:

The location was great. The staff was nice. The shuttle was convenient. The views of the mountains were great

Cons:

Breakfast buffet was horrible and not kept clean during breakfast time. They ran out of certain food daily at the restaurant. Only one jacuzzi worked.

2026-03-20 • via Nuitee
T
Tamara • family_with_children • us
8
Pros:

The proximity to the ski school and lift was excellent! The staff at front desk was helpful and pleasant. Big breakfast room. We were able to use it for take our dinner one night for our 19 ppl contingent.

Cons:

Breakfast menu was repetitive. Scrambled eggs and Canadian bacon was all they served every day on the hot things. The fireplace was never on and no one seemed to be able to remedy that. We always had to get our own coffee packets and creamer for the room. I don't believe there was any food available other than breakfast even though it is advertised as a place to get food for dinner. Sometimes the bar was not staffed until 10 as advertised.

2026-03-19 • via Nuitee
S
Serenity • family_with_children • us
10
2026-03-18 • via Nuitee
G
Gérald • couple • ch
6
Pros:

Emplacement - Chambre spacieuse

Cons:

Petit déjeuner insuffisant - Chambre bruyante = bruit de ventilation permanent

2026-03-17 • via Nuitee