Hyatt Place Keystone - Dillon

Hotels
•
Hyatt Place
8 (426 reviews)
23044 US HWY 6 , Keystone , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location near ski resort
Helpful staff in certain situations
Cons:
Poor cleanliness standards
Inconsistent service and amenities

Categories

Cleanliness
6.09
Multiple reviews cited unacceptable room cleanliness with pet hair and a dirty bathroom.
Service
8.56
Some guests experienced helpful staff, but overall service fell short with repeated supply shortages and issues.
Location
10
Location was praised for its proximity to the ski resort and ease of access.
Room Quality
7.1
Rooms described as small and overcrowded with ski gear, negatively impacting the stay.
Amenities
8.05
Amenities like breakfast and toiletries were inadequate and affected guest satisfaction.
Value for Money
8.08
The experiences reported do not reflect a strong value, considering the issues faced.
Food and Beverage
7.54
Breakfast options were limited and did not meet expectations, leading to some dissatisfaction.
Overall Experience
8.59
The overall experience was marred by multiple issues but still had some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:34

Property Description

Prime Location near Ski Lifts
Experience the convenience of staying just 400 meters from Argentine Lift at Hyatt Place Keystone/Dillon. With Summit Express and Montezuma Express also nearby, adventure is always within reach.

Comfortable Rooms with Mountain Views
Relax in our well-equipped rooms offering a desk, flat-screen TV, and private bathroom. Enjoy a fresh cup of coffee from your in-room coffee machine and soak in stunning mountain views from select rooms.

On-Site Amenities and Dining
Stay active at our fitness centre and indulge in delicious American cuisine at our on-site restaurant. Whether you're hitting the slopes or exploring A-51 just a short walk away, our hotel offers the perfect base for your adventures.

Book now and elevate your stay at Hyatt Place Keystone/Dillon.

Important information:

Please note that there is an additional charge for parking in the event of an early check-in and a late check-out. Contact the property for more information.

Daily USD 35 resort fee applicable at this hotel, year-round. Includes amenities such as in-resort shuttle services, unlimited Soda Stream usage, and more.

Self parking costs USD 25 per night with in/out privileges

Pet fees:
Up to 6 nights, $100/stay
7–30 night stays will include an additional $100 deep cleaning fee ($200 total)
30+ night stays will include a deep cleaning fee at hotel's discretion

Only dogs weighing 50 pounds and under are permitted; two dogs may be allowed in a guest room provided the combined weight of both dogs does not exceed 75 pounds. Pets exceeding this weight are at the hotel’s discretion.

Parking is limited to one 1 vehicle per room per night. Oversize vehicles and trailers are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 426 reviews
Cleanliness: 6.09
Service: 8.56
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 8.08
Food and Beverage: 7.54
Overall Experience: 8.59
T
Townsend • family_with_children • us
7
Overall the stay was pleasant. I would stay again and just remember to eat somewhere else.
Pros:

The location was great. The staff was nice. The shuttle was convenient. The views of the mountains were great

Cons:

Breakfast buffet was horrible and not kept clean during breakfast time. They ran out of certain food daily at the restaurant. Only one jacuzzi worked.

2026-03-20 • via Nuitee
T
Tamara • family_with_children • us
8
Pros:

The proximity to the ski school and lift was excellent! The staff at front desk was helpful and pleasant. Big breakfast room. We were able to use it for take our dinner one night for our 19 ppl contingent.

Cons:

Breakfast menu was repetitive. Scrambled eggs and Canadian bacon was all they served every day on the hot things. The fireplace was never on and no one seemed to be able to remedy that. We always had to get our own coffee packets and creamer for the room. I don't believe there was any food available other than breakfast even though it is advertised as a place to get food for dinner. Sometimes the bar was not staffed until 10 as advertised.

2026-03-19 • via Nuitee
S
Serenity • family_with_children • us
10
2026-03-18 • via Nuitee
G
Gérald • couple • ch
6
Pros:

Emplacement - Chambre spacieuse

Cons:

Petit déjeuner insuffisant - Chambre bruyante = bruit de ventilation permanent

2026-03-17 • via Nuitee
L
Lord Alfred • family_with_children • us
10
2026-03-03 • via Nuitee
A
Aziz • couple • us
7
OK
Pros:

Breakfast was awful

Cons:

Food was cold, Lady didn't speak English at all.

2026-03-02 • via Nuitee
N
Natascha • extended_group • us
4
Great location, but customer service could be improved.
Pros:

Brilliant location, very short walk to one of the ski lifts. Some of the staff were kind.

Cons:

Two out of three of the hot tubs weren’t hot on two of the nights we were there. The biggest issue though - the entire hotel lost all access to plumbing and water, so no bathrooms were useable. I understand that this happens, but there was no back up plan or suggestion for what guests should do, where they could use bathrooms, etc. There was no offer of compensation until we spoke to numerous people, but they did ultimately offer to refund the entire night’s stay, which was great.

2026-03-02 • via Nuitee
R
Renee • family_with_children • us
10
Pros:

Property was nice and clean, room super spacious and the staff were extremely accomodating with a late check out so my
Bub could nap.

2026-02-13 • via Nuitee
B
Brenda • couple • us
10
2026-01-19 • via Nuitee
T
Tara • couple • us
8
Cons:

Breakfast options

2026-01-19 • via Nuitee
J
Jo • solo_traveller • us
6
I would stay somewhere else if I had a choice
Pros:

Location was convenient for my needs overnight

Cons:

Not nearly enough parking for number of rooms. Property is aging poorly. Breakfast was bare and not worth eating.

2026-01-19 • via Nuitee
T
Todd • solo_traveller • us
8
2026-01-19 • via Nuitee
G
Gary • couple • us
4
Disrepair and neglect of an aging hotel
Pros:

The location was convenient and provided great mountain views. The hotel was clean and the common areas were nice.

Cons:

DISREPAIR! Seemed that everything was broken or not working properly. The in room A/C was so loud that you could not carry on a conversation much less sleep with it on. Speaking with other guests it seems that this was an issue elsewhere within the hotel. Even after summoning maintenance to address the issue, no improvement as the old and worn out A/C units could not keep up. Daytime room temperature was 79 degrees. One of two hot tubs was broken as well as one of two elevators which made for long waits to come or go to the room. Complimentary Breakfast was a joke. Everything was stone-cold and clearly outside of food safety guidelines. Staff, although friendly seemed indifferent to any of the issues brought to their attention.

2026-01-19 • via Nuitee
J
Jaenn • couple • mx
5
Pros:

The was no internet when I arrived, stayed for two days and the staff told me there was no internet because it was down. Stayed like that until I left

2026-01-19 • via Nuitee
K
Kalle • solo_traveller • us
10
Amazing wish I stayed longer!
Pros:

Everything! It was located by the interstate which made leaving a breeze! Amazing breakfast and parking accommodations. Room was clean and WiFi easy to connect to. Beautiful natural lighting. Really cool water dispenser as well amazing for ski trippers!

Cons:

I couldn’t stay longer!

2026-01-19 • via Nuitee
D
David • couple • us
8
Peaceful and relaxing.
Pros:

Breakfast needed a few more gluten free, vegetarian options. The breakfast area was comfortable and had a nice view. We liked the walking trails and we plowed some of them after breakfast.

2026-01-19 • via Nuitee
R
Rebecca • extended_group • us
8
At the shoulder season price, we got a spectacularly beautiful vacation for a price we could afford.
Pros:

We loved how many windows the room had with lots of natural light, and the black out curtains worked perfectly to keep it dark in the morning. The room was small but had everything we needed. It was clean and cozy. Breakfast was great and the view from the breakfast room was spectacular! It was the midst lovely way to start the day!

Cons:

The hallways looked rundown. The door didn't close unless we remembered to pull on it. We got static shocks EVERY time we touched the elevator buttons on carpeted floors or the key card touch pad. We tried to laugh it off as a funny part of the experience because everything else was so lovely, but it was painful.

2026-01-19 • via Nuitee
A
Alain • solo_traveller • us
8
Pros:

Great location, reasonable prices.

2026-01-19 • via Nuitee
Y
Ylenia • solo_traveller • gb
6
2026-01-18 • via Nuitee
E
Eric • couple • us
4
Hotel staff was polite and friendly and the hotel in general was clean. But that’s about all the positives.Breakfast was
Pros:

Proximity to the slopes (Peru Express) was great. About 5min walk from the back of the hotel towards the ski lift.

Cons:

Breakfast was not of the best quality. Bread products (bagels, donut holes, bread) were all stale. The blueberries and other red fruit combo was obviously frozen and thawed out which made a slushy mess.

We reserved a double queen, yet when we showed up we were “upgraded” to a king room since they didn’t have queen rooms available. The king room had a bed and a sleeper couch. So our “upgraded” meant that one person didn’t have a bed but a couch instead. Even tho I didn’t mind a couch it was by far the most uncomfortable couch I had slept on. I asked for extra blankets so I could put them down on top of the mattress so I didn’t have springs poking me left and right.

2026-01-16 • via Nuitee