Grand Hyatt Dubai Resort & Waterpark

Hotels
•
Grand Hyatt
8.8 (7124 reviews)
Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall , Dubai , ae

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Nightclub
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Clean
Beautiful location
Friendly staff at waterpark
Good amenities
Cons:
Average food
Loss of items after service
Staff cooperation issues
Noise from neighboring rooms

Categories

Cleanliness
8.13
Mixed feelings; mentioned clean but issues with loss of items after service.
Service
9.6
Staff at the waterpark were very good and friendly, though some mentioned lack of cooperation.
Location
9.64
Location was highlighted positively in the reviews.
Room Quality
8.59
General satisfaction with rooms, but noise from neighboring rooms.
Amenities
9.62
Overall positive sentiments regarding amenities.
Value for Money
8.08
Criticism of pricing structure and forced charges diminished perceived value.
Food and Beverage
7.63
Food options were mentioned as average with limited breakfast choices.
Overall Experience
9.1
Had an overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:14

Property Description

Experience the vibrant energy of Dubai at the Grand Hyatt, where luxury meets convenience in the heart of the city.

Lavish Accommodations
Unwind in one of our 710 renovated rooms and suites, blending traditional Arabic decor with modern comfort. Each room is equipped with a flat-screen TV, complimentary WiFi, and a lavish marble bathroom complete with a spa tub and exclusive toiletries.

Culinary Delights
Savor exquisite dining experiences across 12 unique restaurants, offering a variety of cuisines from Indian to Japanese. Enjoy your meal on scenic terraces overlooking the lush resort grounds while watching skilled chefs create culinary masterpieces in the open kitchens.

Rejuvenation & Recreation
Relax by our family-friendly swimming pools or indulge in treatments at the Ahasees Spa, featuring luxurious amenities including steam rooms and whirlpool baths. For those seeking adventure, our state-of-the-art fitness center and tropical indoor garden provide a refreshing escape.

Book your unforgettable stay at Grand Hyatt Dubai today!

Important information:

Additionally, please note that for all bookings staying over the night of 31st December, a compulsory New Year Gala Dinner charge of AED 1,900 per adult and AED 800 per child (6-11) applies on 31st December. The New Year’s Eve deposit policy applies to all bookings on 31st December.

The hotel requires a 100% nonrefundable deposit for the entire stay (including the compulsory gala dinner charges). The deposit must be collected 30 days prior to arrival.

Guests at this location are considered children between 0 and 11. Any guest 12 years or older will be considered an adult and subject to adult pricing.

Additional unregistered guests are not allowed at the property.

Please note that all guests need to provide a physical ID at check-in.

Grand Hyatt Dubai Waterpark access is included on eligible rate plans for all registered guests. For further details on operating hours and access conditions, please contact the hotel directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.8
Based on 7124 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 9.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 9.1
A
Anne • family_with_children • ae
8
2026-03-14 • via Nuitee
N
Neil • solo_traveller • gb
8
Nice hotel for families
Pros:

Waterpark next door gave us some nice days without going in taxis

Cons:

The compulsory New Year’s party payment

2026-03-14 • via Nuitee
H
Humayun Ghias • family_with_children • ae
8
2026-03-14 • via Nuitee
V
V22051956 • couple • de
9
Ein paar schöne Tage erlebt
Pros:

Wir kennen das Hotel aus vergangenen Zeiten,es hat sich viel geändert, Wasserpark dazu gekommen,

2026-03-14 • via Nuitee
R
rghei • couple • ae
1
2026-03-14 • via Nuitee
J
Jennifer • family_with_children • nl
10
Geweldig!
Pros:

Het comfort, de luxe en het personeel. Het ontbijt team waren zulke leuke lieve mensen. Altijd wat extra bij het ontbijt. En dan met name: Mohit, Saddam, Ajmal, Kumear en Kajol. Op de dag van vertrek hadden ze een taartje gebracht met de tekst Bon Voyage. Het hotel is echt fantastisch en we komen zeker terug!

Cons:

Wat jammer is dat er weinig kastruimte is voor je kleding. Maar dat is ook echt het enige

2026-03-14 • via Nuitee
A
Angela • family_with_children • ae
10
2026-03-14 • via Nuitee
A
Aida • family_with_children • ie
10
Pros:

Spotless, spacious rooms, comfortable and clean beds , beautiful hotel with very friendly and welcoming staff.

2026-03-14 • via Nuitee
L
Lauren • family_with_children • gb
10
2026-03-14 • via Nuitee
J
JIAQI • couple • ae
10
2026-03-14 • via Nuitee
O
Ola • couple • ae
10
Pros:

Everything was amazing

2026-03-14 • via Nuitee
A
alain • solo_traveller • be
7
Normal sans plus
Pros:

Emplacement

Cons:

Équipement dans les chambres , dans mon cas frigo en panne du début à la fin du séjour . Signalé 3 fois mais aucune intervention

2026-03-13 • via Nuitee
M
Marian • extended_group • ro
10
2026-03-13 • via Nuitee
A
Almakhmari • couple • om
10
Pros:

موظفين الاستقبال قمة فالاخلاق وسرعة تسجيل الدخول

Cons:

لا شي

2026-03-13 • via Nuitee
M
Marianna • family_with_children • cy
10
2026-03-12 • via Nuitee
M
Maasomah • extended_group • kw
10
—
Pros:

Everything

Cons:

-

2026-03-12 • via Nuitee
M
Marianna • family_with_children • cy
10
Pros:

Помешкання дуже чисте, велика територія, дуже крутий аквапарк, прибирання щодня і смачний сніданок.

Cons:

Все було чудово

2026-03-12 • via Nuitee
M
Maasomah • couple • kw
10
—
Pros:

Everything

Cons:

Nothing

2026-03-12 • via Nuitee
M
Marianna • family_with_children • cy
10
2026-03-12 • via Nuitee
M
Markéta • family_with_children • cz
10
Pros:

Super hotel, vse top

2026-03-12 • via Nuitee