Grand Hyatt Dubai Resort & Waterpark

Hotels
•
Grand Hyatt
8.8 (8253 reviews)
Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall , Dubai , AE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Beautiful location
Friendly staff at waterpark
Good amenities
Cons:
Average food
Loss of items after service
Staff cooperation issues
Noise from neighboring rooms

Categories

Cleanliness
8.13
Mixed feelings; mentioned clean but issues with loss of items after service.
Service
9.6
Staff at the waterpark were very good and friendly, though some mentioned lack of cooperation.
Location
9.64
Location was highlighted positively in the reviews.
Room Quality
8.59
General satisfaction with rooms, but noise from neighboring rooms.
Amenities
9.62
Overall positive sentiments regarding amenities.
Value for Money
8.08
Criticism of pricing structure and forced charges diminished perceived value.
Food and Beverage
7.63
Food options were mentioned as average with limited breakfast choices.
Overall Experience
9.1
Had an overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:14

Property Description

Experience the vibrant energy of Dubai at the Grand Hyatt, where luxury meets convenience in the heart of the city.

Lavish Accommodations
Unwind in one of our 710 renovated rooms and suites, blending traditional Arabic decor with modern comfort. Each room is equipped with a flat-screen TV, complimentary WiFi, and a lavish marble bathroom complete with a spa tub and exclusive toiletries.

Culinary Delights
Savor exquisite dining experiences across 12 unique restaurants, offering a variety of cuisines from Indian to Japanese. Enjoy your meal on scenic terraces overlooking the lush resort grounds while watching skilled chefs create culinary masterpieces in the open kitchens.

Rejuvenation & Recreation
Relax by our family-friendly swimming pools or indulge in treatments at the Ahasees Spa, featuring luxurious amenities including steam rooms and whirlpool baths. For those seeking adventure, our state-of-the-art fitness center and tropical indoor garden provide a refreshing escape.

Book your unforgettable stay at Grand Hyatt Dubai today!

Important information:

All guests and visitors must be registered at the front desk with physical ID. Acceptable forms of identification include Emirates ID, GCC ID for GCC nationals, and a passport. A UAE driver's license is only accepted for UAE nationals. Soft copies are not accepted for any of the above forms of ID. || A damage deposit of AED 1,500 is required upon arrival and will be collected by credit card. The deposit will be refunded via credit card subject to an inspection of the property Early departure will incur in full stay charges. || All special requests are subject to availability and additional charges may apply. || All bookings that include the night of December 31st, the following compulsory charges apply: AED 1,900 per adult and AED 800 per child (ages 6-11) on December 31st. Please note the New Year’s Eve Deposit Policy: a non-refundable deposit of 100% of the total stay is required, which includes the mandatory Gala Dinner charges. This deposit will be collected 30 days prior to arrival. || Any guest 12 years or older will be considered an adult and subject to adult pricing. Additional unregistered guests are not allowed at the property. || Waterpark access will depend on the number of nights booked. For example, a 1-night stay entitles the guest to one access either after check-in or before check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Location

Property Video

Guest Reviews

8.8
Based on 8253 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 9.62
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 9.1
S
Shahd • couple • ae
8
بشكل عام كانت اقامة جميلة للعائلة الفندق نفسه افخم مما توقعت
Pros:

اعجبتني الحديقة المائية المتصلة بالفندق المكان واسع ونظيف وجميل يوجد خدمات وكوفيات ومحلات وصيدليه في الفندق نفسه واعجبني تصميم الفندق والسبا فندق دافئ الافطار شهي ايضا من اجمل المنتجعات

Cons:

تعقيد بعض الامور في الاستقبال ودفعوني مبلغ اضافي على حجز بوكينق وايضا لا يوجد جارج تايب سي في الغرفة ..

2026-10-17 • via Nuitee
K
KAREN • family_with_children • gb
10
Fabulous Grand Hyatt.just as I remembered it
Pros:

My stay in August with my 9 year old granddaughter was amazeing .a memory trip for me as Ist time at Grand Hyatt was with my husband who sadly passed away 2 years ago.Was surprised some staff still remembered me.Was so surprised to of been given the same room I stayed in 2 years ago.I had forgotten which floor had been on let alone room no.But incredibly Mathew from back office had checked records and hey presto there I was back 2 years in same room minus my man of course.The waterpark which we had seen the start of build
Was just as the pre plans we had seen but even better than could of imagined.Staff at this hotel especially in buffet restaurant go above and beyond to make sure you have all you need and to help in anyway they can to give you the best service.Myself and Sienna just loved the little bowls if strawberries and the hot chocolates they would bring to us each morning at breakfast and the little special fruit health drinks on trays they would come round with.The club lounge is very nice and we were well looked after there.by the staff member who was lovely..Can't wait to visit the Grand Hyatt again when possible and see all the team again.

Cons:

There was nothing I didn't like

2026-10-17 • via Nuitee
J
Jibreel • family_with_children • ae
9
2026-10-17 • via Nuitee
H
hamad • family_with_children • bh
9
2026-10-17 • via Nuitee
V
vanessa • family_with_children • ae
10
Fantastic stay-cation I’ll be back
Pros:

Breakfast and dinner was excellent service was exceptional

Cons:

N/a

2026-10-17 • via Nuitee
I
Isaac • family_with_children • ke
10
2026-10-17 • via Nuitee
S
Stewart • family_with_children • ae
3
My lunch table was used a medical station without asking whilst we were eating, food was low quality
Cons:

Half board food was tasteless low quality if not cheap produce and cold

2026-10-16 • via Nuitee
A
Albloushi • family_with_children • ae
9
2026-10-16 • via Nuitee
G
Ghada • family_with_children • ae
2
غير موريح
Pros:

ألعاب الماىبه

Cons:

دخول ألعاب الماىبه مش متاح باي وقت نقدر ندخل

2026-10-16 • via Nuitee
K
Kehinde • couple • ng
10
Very cozy!
Pros:

The bathroom was lovely!

Cons:

The fridge was locked lol

2026-10-16 • via Nuitee
M
May • family_with_children • ae
9
2026-10-15 • via Nuitee
A
Alnassri • family_with_children • om
10
2026-10-15 • via Nuitee
M
Michael • family_with_children • at
7
Pros:

Personal sehr freundlich.

Cons:

Der Wasserpark

2026-10-15 • via Nuitee
S
Samir • family_with_children • pt
10
2026-10-15 • via Nuitee
K
Khalid Alansari • solo_traveller • kw
10
ولا خطأ
Pros:

كل شي جميل في الفندق
بوفيه الافطار جميل جدا

Cons:

السعر مرتفع قليلا

2026-10-15 • via Nuitee
I
ibraheem yousef alrahmeh • family_with_children • ae
10
2026-10-15 • via Nuitee
‏سيف • family_with_children • ae
2
2026-10-15 • via Nuitee
T
tracy • family_with_children • ae
8
Great for the teenagers
Pros:

Spacious room, friendly staff, great water park.

Cons:

Took 40 minutes to get my car. Couldn’t eat at the market cafe - the hotels main restaurant as overcrowded.

2026-10-14 • via Nuitee
M
Mohammad • family_with_children • ae
5
2026-10-14 • via Nuitee
M
Mohammad • family_with_children • ae
10
2026-10-14 • via Nuitee