Olas Altas Inn Hotel & Spa

Hotels
8.8 (155 reviews)
Avenida del Mar, 719 Colonia Estadio , Mazatlán , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable facilities
Pleasant location and good service
Cons:
Issues with staff and service responsiveness
Small pool and hidden fees related to amenities

Categories

Cleanliness
8.88
Guests noted the hotel was clean and comfortable.
Service
8.85
Good service was mentioned, though some guests had issues with staff responsiveness.
Location
9.39
The location was frequently praised, being close to attractions.
Room Quality
8.84
Rooms were described as nice and well-kept.
Amenities
8.37
Standard amenities for a hotel of this tier; however, the swimming pool is small.
Value for Money
8.83
Overall value is fair considering location and service.
Food and Beverage
8.38
Restaurant food quality was good, but there were mentions of hidden fees.
Overall Experience
8.85
Overall a pleasant stay, with minor issues that did not detract significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:58

Property Description

Luxurious Beachfront Stay

Soothing Spa and Poolside Relaxation
Indulge in our spa services and take a dip in the outdoor pool for a truly relaxing experience during your stay.

Convenient Amenities and Services
Enjoy free Wi-Fi, cable TV, and room service in our bright and spacious rooms. Take advantage of our tour desk and laundry services for a hassle-free vacation.

Book now for a rejuvenating beachfront getaway at Olas Altas Inn Hotel & Spa.

Important information:

Please note that they will be refurbishment works from 19/09/2022 to 27/10/2022".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 155 reviews
Cleanliness: 8.88
Service: 8.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
A
Ana Maria extended_group us
1
2026-01-19 via Nuitee
F
Falomir couple us
10
2026-01-09 via Nuitee
D
Dirk couple ca
3
I wouldn’t stay there again
Pros:

Nice pool lots of pool chairs and lounge seats

Cons:

No refrigerator or microwave. They only supply one small bottle of water for two people a day. No ice machine so you had to drink it warm. The complementary coffee in the room was not complimentary. When we checked out we were hit with a bill for almost three dollars Canadian per cup. The coffee was bad

2026-01-07 via Nuitee
J
Jacobi family_with_children mx
9
2026-01-04 via Nuitee
F
francisco family_with_children mx
6
Insatisfecho con la atención del personal
Pros:

La vista a mazatlan

Cons:

Estoy insatisfecho con la atención ya que no me quisieron generar factura

2025-12-26 via Nuitee
P
PrincellaA4 Couples Mazatlan, Pacific Coast
10
Olas Altas Inn visit
Pros:

Very clean comfortable hotel. Everyone was so pleasant and accommodating to us! The restaurant and location was perfect.

2025-12-18 via Tripadvisor
A
Ana Luisa family_with_children mx
9
Pros:

La atención del personal.
Limpio,
Habitación agradable.

Cons:

La comida del restaurante puede mejorar.

2025-10-10 via Nuitee
M
maria Del Rosario partner
10
Pros:

Clean room

2025-10-10 via Nuitee
L
LAURA ELENA couple us
9
Accesible y Buena ubicación
Pros:

La ubicación.

Cons:

Había mucha hormiguita y los colchones a mi gusto no eran muy comodos.

2025-09-18 via Nuitee
M
Marcelo
6
Pros:

Restaurant waitress, not friendly

2025-09-12 via Nuitee
H
Hernández family_with_children mx
9
2025-09-04 via Nuitee
C
Chako family_with_children mx
10
Pros:

Se merece una buena calificación ya que tanto como todo el personal en general e instalaciones son dignas de llevarse las 5 estrellas ,vi muchos comentarios de que no te dejaban ingresar con hieleras o cosas externas y son falsas claramente como todo no te dejarán entrar con cosas a la alberca ya que tienes un bar y restaurante para que consumas que está muy bien y para estar en tu hotel con una hielera pequeña está bien,en general me gustó bastante y volveré a venir ,un plus es de que el personal de limpieza te dejaba algún animal con las toallas y una flor echa con papel de baño,Muy bien todo!

Cons:

El que solo tiene un elevador sería lo único

2025-09-03 via Nuitee
A
Albino couple mx
9
Pros:

El excelente trato

Cons:

Que no tenía frigobar

2025-08-26 via Nuitee
G
Guadalupe family
6
Pros:

The only bad thing it was that the swimming pool is too small and people that they are not in the hotel was using it.

2025-08-22 via Nuitee
J
Janeth family_with_children mx
7
Mal servicio/ Hotel regular
Pros:

Me gustó la habitación y el hotel es lindo

Cons:

Mal servicio la tarjeta de acceso ala habitación fallo 6 veces y había que regresar al loby cada vez que sucedía
Me entregaron mi habitación a las 4pm y a la salida a las 12:05min me estaban preciinando para salir yo entregue a las 12:10min y ni por el tiempo que tardaron de espera pudieron esperarme sin presionar esos 10min
Y la alberca la abrieron 11am así que a mi salida no pude aprovechar usarla

2025-08-13 via Nuitee
R
rojas sanchez family_with_children mx
6
Cons:

Al llegar mostramos la reservación y confirmación y el recepcionista nos cobra la noche x k según el tenían k verificar el pago . Siendo k nosotros le mostramos la confirmación y el cargo de la tarjeta ya que pague con tarjeta de débito. Y nosotros teníamos k salir muy temprano y nos pidieron k nos esperamos hasta las 2 de la tarde k llegara una encargada y nos reembolsaran lo k dejamos como garantía.

2025-08-04 via Nuitee
F
Francisca family_with_children us
10
Loved the restaurant
Pros:

Food restaurant was amazing

Cons:

That they had hidden fees because I used the coffee pot in my room got changed

2025-07-31 via Nuitee
J
JORGE
10
Pros:

Good

2025-07-17 via Nuitee
G
Guillermo family_with_children mx
10
2025-07-08 via Nuitee
I
Isabel
10
Pros:

It was amazing, cleaning staff is very friendly and attentive.

2025-07-07 via Nuitee