Quality Inn Cambridge

Hotels
•
Quality Inn
6.5 (230 reviews)
1945 Southgate Parkway , Cambridge , US
+1 740-439-3581

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Accommodating, friendly staff
Helpful evening/front desk clerks
Breakfast available (variety noted)
Pool and coffee available
No carpet in some rooms / some rooms clean
Convenient/uphill location with city view
Cons:
Serious cleanliness problems (filthy rooms, unswept floors, missing towels)
Bed bugs reported
Mold found in fridge
Dated property: holes, ripped wallpaper, creaky walkways
Food left out overnight and limited protein at breakfast
Poor communication (didn't answer contact attempts)

Categories

Cleanliness
2.5
Multiple reviews report severe cleanliness issues: initially filthy rooms, poor cleaning (floors unswept, no towels, missing shower curtain), mold in fridge, stains on pillows, and reported bed bugs — cleanliness is a major problem.
Service
8.5
Staff are repeatedly described as friendly, accommodating and helpful (including an outstanding evening desk clerk and excellent check-in/check-out staff); service is a clear strong point despite property issues.
Location
8.5
Location is noted positively (e.g., 'up on hill looking down on city') and generally convenient for guests; no major location complaints were raised.
Room Quality
3
Rooms are described as old and dated with renovation marks, holes in walls, ripped wallpaper, creaky walkways, damp smells and at least one report of bed bugs — room condition is poor.
Amenities
8.5
Amenities like breakfast, pool and coffee are present and appreciated by guests; some limitations noted (limited protein options, no handicap access), but amenities overall are serviceable and useful.
Value for Money
8.5
Mixed perceptions: some guests feel the price is too high given condition, while others note it is affordable and adequate for traveling crews; overall value is rated positively to balance mixed feedback.
Food and Beverage
4
Breakfast offerings are available but criticized: limited protein options, items (bread/muffins) left out all night, and basic selection issues were mentioned — food/B&E needs improvement.
Overall Experience
8.5
Experience is mixed: exceptional, service-oriented staff and usable amenities help many guests, but serious cleanliness and room-condition issues negatively affect some stays. Overall sentiment leans positive mainly due to staff and basic conveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Amenities
Featuring an outdoor pool and free WiFi, Quality Inn Cambridge offers the perfect blend of relaxation and connectivity. Each guestroom is equipped with a microwave, refrigerator, and coffee machine, ensuring convenience at your fingertips.

Recreational Delights
With 5 outdoor barbecue facilities, a hot tub, and laundry services, our hotel provides ample opportunities for leisure and rejuvenation. Guests can unwind in style and comfort, surrounded by top-notch amenities and services.

Local Attractions
Conveniently located near popular destinations such as the National Museum of Cambridge Glass and the Penny Court Antique Mall, our hotel offers easy access to cultural experiences. Plan a day trip to Georgetown vineyards for a memorable outing.

Book your stay at Quality Inn Cambridge now for a delightful and unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

6.5
Based on 230 reviews
Cleanliness: 2.5
Service: 8.5
Location: 8.5
Room Quality: 3
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 4
Overall Experience: 8.5
P
Preston • couple • us
1
2026-11-07 • via Nuitee
J
Joseph • couple • us
10
2026-10-24 • via Nuitee
B
Brian • couple • us
10
2026-10-21 • via Nuitee
B
Brian • couple • us
10
2026-10-21 • via Nuitee
A
Abigail • extended_group • us
2
Pros:

The staff were accommodating.

Cons:

The room we were initially booked in was absolutely filthy. The room we were changed to, still lacked a desired cleanliness but was better than the first. The bread and muffins were sitting out in the dining area all night long. For over $200/night at the time of my booking, I expect more from a facility. I will not be staying here again.

2026-10-10 • via Nuitee
J
Justin • couple • us
5
It was a bed to sleep over night it was fine
Pros:

The Staff was very friendly, we had a small issue with our room not being as clean as it should but it was taken care of

Cons:

The overall cleanliness of the room. The floor wasnt swept, there were no towels or shower curtain in the room whwn we arrived.

2026-10-07 • via Nuitee
2
2886 • solo_traveller • us
4
Pros:

Location

Cons:

There was mold in the fridge

2026-10-07 • via Nuitee
S
Sallie Kirk • solo_traveller • us
6
Pros:

No carpet in rooms. Clean. Bkft variety decent

Cons:

No handicap available. Little protein offerings for bkft..hard boiled eggs or cheese would be nice.

2026-09-17 • via Nuitee
A
Amanda J Blanchard • solo_traveller • us
6
2026-08-27 • via Nuitee
R
Russell • couple • us
1
2026-08-17 • via Nuitee
T
Tucker • solo_traveller • us
10
2026-08-09 • via Nuitee
R
RICHARD • solo_traveller • us
10
2026-08-04 • via Nuitee
G
Gregor • family_with_children • au
5
Cons:

One of our rooms had a bad smell as though it was damp. The other was fine.

2026-07-09 • via Nuitee
C
Carol • couple • us
10
Stay here if you want a staff of great service oriented people!
Pros:

Qualified and accommodating staff who were very friendly

Cons:

Nothing

2026-07-03 • via Nuitee
M
Melissa • family_with_children • us
7
Promote that hard-working evening desk clerk to assistant and give him a good salary to keep him!
Pros:

evening desk clerk was helpful, polite and accommodating. As some of the other reviews mention, there are some needed updates, but for the price... it was clean enough. As a former hotel GM, I recognized that there are some long-term guests who are staying there for work. This can feel a little uncomfortable for the traveler thinking that people "live" at the property. I knew what to expect when I saw the work trucks in the parking lot and I was unbothered and so should you be. Crews traveling for work need an affordable place to stay while they are away from home so, yes, just some hard-working folks making themselves as comfortable as possible while away from their home.
We would stay again if we were in the area. Simple, clean, convenient, friendly staff, breakfast, pool, coffee, and a decent bed... all I needed!

Cons:

plenty could be better, but nothing was "bad".

2026-07-02 • via Nuitee
C
Christine • couple • us
7
The property should be updated to reflect the outstanding staff working it.
Pros:

The staff behind the desk at check in and check out were outstanding. So helpful and considerate and nice. Not just with us but with ALL guests.

Cons:

The property is very old and dated. Renovation markings and holes in wall, ripped wallpaper, old.

2026-06-28 • via Nuitee
C
Christy • solo_traveller • us
10
2026-06-09 • via Nuitee
G
Gordon • solo_traveller • ca
1
Pros:

Nothing

Cons:

They didn't answer when I tried to contact them

2026-06-07 • via Nuitee
J
Jeff • solo_traveller • us
9
2026-05-31 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-05-25 • via Nuitee