Pinnacle Hotel Whistler

Hotels
8.4 (3254 reviews)
4319 Main Street , Whistler , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 3254 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
B
Brice family_with_children fr
8
2026-02-13 via Nuitee
F
Farhang couple us
10
Pros:

Everything

2026-02-13 via Nuitee
T
Trina family_with_children au
3
Whistler stay, hotel was disappointing
Pros:

The hotel was in a great location. Staff at reception were friendly and helpful.

Cons:

The hotel is in need of a renovation. The foyer is tired and the rooms are old. While the bedding and bathroom were clean, the room has an outdated small kitchen in the entry that was strange to see. Then there was a large spa bath in the area outside the bathroom near the beds, which made the room very cramped with two beds. For the price we paid for the room, compared to everywhere else we stayed over the month it was very expensive for what we got. I understand the prices in Whistler are higher but I would not choose this hotel again.

2026-02-12 via Nuitee
J
Julie solo_traveller au
10
Lovely friendly staff room is clean with comfy bed and spa in room. The outdoor hot tub was nice too
Pros:

Great location, lovely comfy rooms and bed, hot tub was great

2026-02-09 via Nuitee
C
cherylmV912LT NONE
10
Great Weekday Getaway
Pros:

Everything about this hotel was great. It was clean, the beds were amazing, it was across the street from a main entrance to the Village. I would recommend this hotel and if we get the chance to come again, we will stay here. The only issued has nothing to do with the hotel...we wanted more snow.

2026-01-31 via Tripadvisor
S
Susan solo_traveller ca
10
Pros:

This hotel is very good value!
It has a good location and the outdoor pool and hot tub is terrific.
Bed was comfortable and had a cute kitchen with all the basics.

2026-01-28 via Nuitee
L
Laura couple us
10
2026-01-28 via Nuitee
6
628miaf NONE
10
Great location for a short ski trip!
Pros:

Really great hotel, super easy to access to free shuttle that takes you to the mountain out back. The staff were extremely friendly, and they made sure we had a dog friendly room at the last minute. Didn't really hear any noise, there was a great cheap restaurant basically out the door, and we got a hot tub :)

2026-01-26 via Tripadvisor
M
Michael Blanchflower family_with_children ca
10
excellent
Pros:

Bed was excellent. Maybe the stoves could be upgraded but no complaints. I really like the rooms, fireplaces

Cons:

No complaints. I have stayed at the Pinnacle, Whistler for past 4 years and keep returning!

I have dealt with Tom at the front desk for past 2 years and have found him to be most helpful, personable, and welcoming. Your other front desk staff are very good as well.

2026-01-26 via Nuitee
D
D.T. couple nl
9
2026-01-26 via Nuitee
D
David couple ca
10
Exellecent staff and great facilities.
Pros:

Very conveniant to have a good coffee shop and two fine dining restaurants at the base of the hotel. You only need to walk a few steps outside to catch a free shuttle bus (runs every 10 minutes) for a short ride to the lifts in Whistler village.

2026-01-25 via Nuitee
M
Mohammad Raashid couple ca
9
2026-01-24 via Nuitee
L
Lorraine family_with_children nz
8
Pros:

Great location.

2026-01-22 via Nuitee
O
Oscar Julian family_with_children ca
8
2026-01-21 via Nuitee
L
Lisa family_with_children ca
9
2026-01-20 via Nuitee
Y
Yuito solo_traveller jp
10
2026-01-20 via Nuitee
I
Ilham couple ca
10
A very nice, clean, and comfortable place with a beautiful view and friendly staff. أكمل تقييمك بإ
2026-01-20 via Nuitee
J
Jerin Shija couple ca
8
2026-01-20 via Nuitee
M
Matthew couple ca
10
2026-01-19 via Nuitee
S
Somin family_with_children ca
9
2026-01-19 via Nuitee