Pinnacle Hotel Whistler

Hotels
8.4 (3336 reviews)
4319 Main Street , Whistler , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, May 10, 2026 until Fri, May 15, 2026
Hot tub/jacuzzi is closed from 2026-05-15 until 2026-05-10

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 3336 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
H
Henriette • couple • nl
10
2026-04-17 • via Nuitee
G
Gail • solo_traveller • ca
8
Pros:

Great location, fabulous view of the mountain, love the fireplace in the room. Bed was comfy and shower was nice and big.

Cons:

Everything was a bit dated and in need of a refresh. The huge jacuzzi tub IN the bedroom, right next to the bed was a bit odd. There was no teapot or anything to use to make more then one cup of tea, just a small thing but it would have been nice.

2026-04-15 • via Nuitee
V
Veneta • family_with_children • ca
7
2026-04-15 • via Nuitee
M
Michelle • couple • gb
10
Wonderful hotel right in the middle of Whistler village. You can walk everywhere and shuttle buses outside.
Pros:

Fantastic stay great facilities and helpful staff.

Cons:

Nothing

2026-04-14 • via Nuitee
I
Isabelle • solo_traveller • ca
9
2026-04-11 • via Nuitee
A
Albert • solo_traveller • ca
8
very enjoyable stay.
Pros:

The room was restful with a gas fireplace and a balcony.

Cons:

nothing

2026-04-11 • via Nuitee
A
Amanda • couple • ca
4
Cons:

Checkout was at 10 and cleaning people woke us up trying to get in earlier

2026-04-10 • via Nuitee
C
Claude • solo_traveller • ca
8
Pros:

spacious room with a kitchenette, the bed was really comfortable, nice bedding and they have a spa hot tub in the room which is a good thing after a long day skiing. The hotel is off a bit from the village so it's very quiet which was a good thing for me!

2026-04-10 • via Nuitee
C
Conor • couple • ca
9
Fantastic
Pros:

The staff were incredibly helpful. The reception staff were so pleasant.

2026-04-10 • via Nuitee
R
Rayna • couple • us
9
Very nice. Quality has been maintained over the years
Pros:

The location is great, the room was cozy and clean.

Cons:

There were no paper towels or napkins.

2026-04-09 • via Nuitee
S
Storyteller616561 • NONE
8
It was a great place to lay your head after a day of snowboarding
Pros:

Amazing location, great price, very clean. I’ll definitely book here again in the future. Didn’t try to hot tub but I will next time!

2026-04-08 • via Tripadvisor
M
Maryna • extended_group • ca
9
2026-04-08 • via Nuitee
T
Thomas • couple • gb
8
2026-04-08 • via Nuitee
E
Em • couple • ch
9
Charming stay with great staff and ideal village location
Pros:

Very friendly and helpful staff, plenty of parking in underground parking lot, awesome location right in the village, decent size room with full cooking facilities, warm enough with fire place but has an air conditioner for summer

Cons:

It is a bit dated so noise travels through walls and down hallway, and the bathroom layout isn’t optimal with bench space

2026-04-07 • via Nuitee
• family_with_children • ca
8
2026-04-07 • via Nuitee
O
Ofir • family_with_children • ca
10
2026-04-06 • via Nuitee
Q
Quentin • couple • ca
8
Great place with an excellent location.
Pros:

Good location to the village

Cons:

Parking was an additional fee

2026-04-02 • via Nuitee
L
Lakshmanan • family_with_children • ca
7
Good
Pros:

Location

Cons:

Parking

2026-04-02 • via Nuitee
C
Connor • couple • us
8
10 minute walk to main lifts, close to lots of restaurants.
Pros:

Location was good, room was big

2026-04-02 • via Nuitee
N
Natalie • family_with_children • be
8
2026-04-01 • via Nuitee