Pinnacle Hotel Whistler

Hotels
8.4 (3550 reviews)
4319 Main Street , Whistler , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 3550 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
J
Julia • solo_traveller • de
7
Älteres Hotel mit schönen Pool.
Pros:

Volle Küchenausstattung, schöner kleiner Poolbereich.

Cons:

Wir haben die große Straße gehört, Balkon war schmutzig und ohne Stühle. Das Haus ist in die Jahre gekommen.

2026-07-18 • via Nuitee
K
Katerina • family_with_children • ca
6
I don’t recommend it at all.
Pros:

I could say price but you can definitely find something better in Victoria for these money.

Cons:

I’m not a picky person but that motel was just extremely filthy. I had to do dusting and wiping all washroom amenities because it was just in spots or kind of. The bathtub was just gross. Kitchen tap and stove were barely working.

2026-07-18 • via Nuitee
T
Timothy • couple • us
9
Walkable to restaurants. Charge for vernight parking
Pros:

Walkable to downtown. Kira at front desk was fabulous.

Cons:

Noise from the swimming pool. Pay for parking.

2026-07-18 • via Nuitee
C
Colin • couple • gb
10
2026-07-18 • via Nuitee
K
Karen • couple • us
10
2026-07-18 • via Nuitee
T
Tina • couple • dk
7
2026-07-17 • via Nuitee
L
Levelyn • family_with_children • ca
8
2026-07-16 • via Nuitee
K
Kaley01 • NONE
10
We had a wonderful stay!
Pros:

We had a wonderful stay! The staff at the front desk were super lovely. The hotel & room were fantastic. The location was perfect for exploring on foot. The beds were super comfy. We were able to leave our car parked until 4pm on our day of departure, which was a wonderful added bonus. We really enjoyed our stay & would definitely stay again! :)

2026-07-15 • via Tripadvisor
S
Shelly • couple • ca
6
The place need a full reno and update, if you want to charge $300.00 plus a night.
Pros:

It was a good location and staff was helpful and friendly.

Cons:

It’s not that I didn’t like it, price was ok. The rooms are old and need updating.
For example I stayed in a queen studio, the carpet between the bed and tub was frayed and if you stepped on it, there was the nail strip exposed.

2026-07-15 • via Nuitee
R
Ryan • couple • ca
10
It was fun.
Pros:

We liked the big jetted tub.

Cons:

No partition to the neighbouring sundeck.

2026-07-15 • via Nuitee
J
jgloverneve • NONE • Vancouver, British Columbia
6
Great location, nice staff, but hotel needs upgrades
Pros:

Great location and service. The rooms and hotel are very dated and run down. The staff are doing their best to keep it clean, which helps. I would not stay again until the ownership invests in upgrades to the property.

2026-07-14 • via Tripadvisor
C
Cindy • family_with_children • de
8
Zentrale Lage mitten in Whistler
Pros:

Sehr zentrale Lage, großes Zimmer mit Whirlpool

Cons:

Leider wird kein Frühstück vom Hotel selbst angeboten.

2026-07-14 • via Nuitee
D
Dennis • solo_traveller • us
8
Pros:

Great location. Room was large.

Cons:

Parking was VERY tight under the hotel. Also there was a large soaking jetted tub right near the bed. Though cool. Was a little strange.

2026-07-14 • via Nuitee
C
Caroline • family_with_children • gb
9
Pros:

Great position, helpful staff

Cons:

WiFi wasn’t great

2026-07-14 • via Nuitee
D
Didier • couple • fr
8
Bon séjour très grande chambre
Pros:

Très bonne adresse

Cons:

Baignoire à jet ne fonctionne pas. Parking payant non indiqué lors de la réservation

2026-07-13 • via Nuitee
J
Julie • couple • au
10
2026-07-13 • via Nuitee
P
Passport540350 • NONE
10
Great Stay with our pet!
Pros:

Amazing stay! Great location and the staff were so helpful! We stayed with our dog and it was a spacious room for us all. I would highly recommend the Pinaccle!

2026-07-11 • via Tripadvisor
M
Mehdi • family_with_children • ca
9
A great place to stay for both business and family travel. It offers a comfortable experience
Pros:

This hotel is located in a great area. It may not be in the very best location, but it is still very convenient and pleasant.

The room included a hot tub, which made the stay especially comfortable and relaxing. Another nice feature was the balcony, where you can sit and enjoy some quiet time.

Considering the price compared with other hotels in the area, I strongly recommend this hotel. It offers very good value and a comfortable experience.

Cons:

Parking is not included and must be paid for separately.

2026-07-11 • via Nuitee
C
Curiosity570126 • NONE
10
we like The Pinnacle Hotel in Whistler
Pros:

The staff is great. The location is perfect. The room is clean.Especially thanks to Tommy the service staff. We will definitely visit again.

2026-07-10 • via Tripadvisor
S
Stefan • solo_traveller • ch
6
Pros:

friendly and helpful staff.

Cons:

pool and gym are minimal. no breakfast. tiny parking spots.

2026-07-10 • via Nuitee