Pinnacle Hotel Whistler

Hotels
8.4 (3445 reviews)
4319 Main Street , Whistler , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 3445 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
J
Jessica • couple • gb
8
2026-06-06 • via Nuitee
A
Ailish • couple • ie
9
Pros:

The location within the resort. Comfortable beds with quality bed linen. Spacious room with kitchen facilities.

Cons:

Rooms a little shabby in places. Car parking very tight.

2026-06-05 • via Nuitee
A
Andreas • solo_traveller • de
7
Pros:

Preis/Leistung war fair. Kosenloser Kaffee/Tee in der Lobby

Cons:

Ausstattung wie Teppich und Terasse renovierungsbedürftig

2026-06-05 • via Nuitee
A
Andrew • couple • au
7
2026-06-04 • via Nuitee
C
Christopher • couple • au
10
Very good
Pros:

Location

2026-06-03 • via Nuitee
A
Adam • solo_traveller • gb
9
Good hotel with lots of in room facilities.
Pros:

We had a top floor room with a balcony, there was a Spar Bath in the room and a kitchenette with dishwasher. It was nice to be able to make your own food as eating out all the time is expensive and you get more food than you need.

Cons:

We had to pay for hotel parking which was expensive and unpleasant start to our stay. Apart from that it was all good.

2026-06-03 • via Nuitee
S
Simone • couple • ca
8
2026-06-01 • via Nuitee
T
Trish • extended_group • au
9
Wish we could have stayed longer,
Pros:

Location was excellent, very close to the centre of the village.

Cons:

Cost of parking was a bit high. Haven’t had to pay for parking anywhere else.

2026-06-01 • via Nuitee
M
Man-Ru • extended_group • ca
10
2026-06-01 • via Nuitee
F
Frieder • couple • de
6
Sehr in die Jahre gekommene Unterkunft in guter Lage
Pros:

Zentrale Lage, sehr freundliches Personal

Cons:

Ausstattung sehr in die Jahre gekommen, sehr hellhörig (wir hörten ständig die Duschen der Nachbarzimmer),

2026-05-30 • via Nuitee
C
Christoph • couple • ch
9
2026-05-30 • via Nuitee
M
Midori • couple • ca
10
Relaxing stay in Whistler
Pros:

I reallyl liked the jacuzi bath inside the room. Comfortable bed. The room had two balconies. The nice sofa bed to watch TV and relax.

Cons:

It only occured once but the elevator acted funny.

2026-05-30 • via Nuitee
K
Klaus Plenz • solo_traveller • de
9
2026-05-30 • via Nuitee
U
Ulrike • couple • at
10
2026-05-30 • via Nuitee
P
Patricia • solo_traveller • ca
8
2026-05-30 • via Nuitee
L
Luisa • solo_traveller • de
8
Gute Lage in Whistler
Pros:

Schöne, wenn auch etwas altbackene Zimmer. Wir hatten einen Whirlpool im Zimmer was ein schönes Extra war. Die Lage hat uns sehr gut gefallen, da die Innenstadt in wenigen Minuten erreichbar war.

Cons:

Sehr teurer Parkplatz mit sehr kleinen und engen Stellplätzen. Das Bett war für 2 Personen sehr klein.

2026-05-30 • via Nuitee
W
wvrealtor2016 • NONE • Vancouver, British Columbia
6
Falls short of expectations.
Pros:

This hotel is in a good location and the rooms are spacious with a gas firplace, a kitchen, balcony and comfy beds. We were dissapointed in the gym, there is a treadmill and an elliptical and that's it. The TV only has cable. I don't know about you, but I feel like there is nothing on cable and would like to have had access to a streaming service or the ability to mirror my lap top so we could watch something we like.

2026-05-29 • via Tripadvisor
C
Caron • solo_traveller • au
5
Suitable
Pros:

Good location

Cons:

Rooms are old and run down.

2026-05-29 • via Nuitee
Q
QINGGUO • couple • ca
9
Clean, comfortable and convenient.
Pros:

Location.

Cons:

No.

2026-05-29 • via Nuitee
M
Mousma • family_with_children • ca
5
Nice location but wish it felt newer.
Pros:

I liked the location, the staff, and easy check in and check out.

Cons:

Didn’t feel like an updated hotel. Didn’t feel clean.

2026-05-28 • via Nuitee