Pinnacle Hotel Whistler

Hotels
8.4 (3501 reviews)
4319 Main Street , Whistler , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 3501 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
M
Murray • couple • au
8
2026-06-27 • via Nuitee
A
Adrian • couple • us
9
Pros:

The hotel staff is friendly and helpful. They really try to go above and beyond.

Cons:

The hotel’s parking spaces are pretty tight.

2026-06-27 • via Nuitee
A
Andre • solo_traveller • de
7
2026-06-27 • via Nuitee
A
Andy • couple • au
9
Would highly recommend
Pros:

Located right in walking distance from all restaurants and shops. Walking distance to gondola and information centre. Underground parking available on property at reasonable cost.

Cons:

Recommend having some rooms allocated to pet friendly only as ours had dog hair on couch, we don’t have pets but staff quickly rectified.

2026-06-26 • via Nuitee
M
marnix • extended_group • be
9
2026-06-26 • via Nuitee
杏英 • extended_group • tw
8
2026-06-26 • via Nuitee
D
Douglas • solo_traveller • au
9
Very convenient to the village, very clean and comfortable
Pros:

Comfortable, nice pool and spa, clean, cooker and fridge available, spa in room not used, staff friendly, no issue leaving luggage

Cons:

Power of shower weak, elevator very slow but only 4 floors, table on balcony would be useful

2026-06-26 • via Nuitee
M
Mirella • couple • it
9
Bellissima Whistler!
Pros:

Bellissimo hotel proprio a due passi dal centro, ma molto tranquillo. Ci hanno dato una camera con terrazzo. L'albergo ha una jacuzzi esterna, ma non l'abbiamo utilizzata visto che ne avevamo una in camera. La piccola cucina ci ha permesso di prepararci la colazione ed inoltre abbiamo utilizzato la laundry a gettoni. Consigliato

Cons:

L'arredamento è un datato e la moquette si potrebbe evitare, ma nel complesso bene

2026-06-26 • via Nuitee
J
Joel • family_with_children • gb
10
Excellent hotel
Pros:

Everything

Cons:

10am check out time is painful. Help a man out.

2026-06-25 • via Nuitee
E
Encarnacion • solo_traveller • us
8
Pros:

Location

Cons:

Small parking stalls

2026-06-25 • via Nuitee
C
Carol • family_with_children • au
8
Very good
Pros:

Room was good. Location good. Enjoyed the pool and spa pool.

Cons:

Didn’t like the large bath in the room, actually hit my leg getting passed.

2026-06-24 • via Nuitee
M
michele • family_with_children • it
8
Buona sistemazione con cucina in pieno centro
Pros:

Posizione centralissima, cucina discretamente fornita, camera ampia per due…già in tre strettina

Cons:

Costosa ma in media con Whistler

2026-06-23 • via Nuitee
C
Christopher • couple • gb
7
Standard comfortable stay
Pros:

The location was good, facilities were good, staff were excellent

Cons:

Tired decor, tired rooms, evidence of damp (silverfish in bathroom)

2026-06-23 • via Nuitee
P
peter • couple • hk
8
2026-06-23 • via Nuitee
K
Kristy • extended_group • gb
8
Had a lovely swim and sunbathe and easy place to explore Whistler in the sun.
Pros:

Big comfy room that was fine with 4 adults. We stayed in the summer though so didn’t have much stuff with us. Might have been a bit more difficult if we’d needed more storage space.
Loved the pool. It’s small but perfectly formed. Only 4 sun beds which was great for us 4 but if anyone else had turned up it could have been a problem.
Nice little shop for essentials in the lobby.
Easy check in and out and super flexible on timings.
Big car park underneath.
Easy walk to everything we wanted

Cons:

No bar but two cafes attached.

2026-06-23 • via Nuitee
S
Sarah • couple • gb
7
A comfortable stay in a convenient location for visiting Whistler and taking the
Pros:

Convenient and good value in the shoulder season. Great view of Blackcomb Mountain from our balcony, and staff were helpful with early bag drop off etc

Cons:

The whirlpool bath right next to the bed was a bit bizarre but relaxing to use and everything worked ok

2026-06-23 • via Nuitee
C
Cherie • couple • au
8
Good stay in great location
Pros:

Great location. Friendly and helpful staff. SOS in our room was nice and relaxing.

Cons:

Quite dated. Small bed

2026-06-22 • via Nuitee
S
Shuqi • family_with_children • ca
10
2026-06-22 • via Nuitee
H
Hans • couple • de
10
Top Aufenthalt und Wohlfühlen
Pros:

Alles sehr zufriedenstellend.
Personal sehr freundlich und hilfsbereit.
Die Lage war bestens und alles fußläufig erreichbar.
Unbedenklich weiter zu empfehlen.

Cons:

Nichts

2026-06-21 • via Nuitee
C
Claudia • couple • at
9
Kurz, würde sofort wieder buchen
Pros:

Zimmer mit Whirlpool, Blick in die Bäume, zentrale Lage

Cons:

Nichts

2026-06-21 • via Nuitee