Pinnacle Hotel Whistler

Hotels
8.4 (3392 reviews)
4319 Main Street , Whistler , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 24 per day.

Location

Guest Reviews

8.4
Based on 3392 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
F
Filipe • solo_traveller • pt
7
Pros:

Localização

Cons:

Não haver pequeno almoço
Preço por noite muito caro para 19h de estadia ( check in depois das 16h e check out até as 11h)

2026-05-16 • via Nuitee
P
Pamela • couple • ca
8
Nice rooms, good location
Pros:

Everything was good

Cons:

10:00 am check out time

2026-05-16 • via Nuitee
G
Greg • solo_traveller • ua
10
2026-05-16 • via Nuitee
A
Arnd • couple • de
8
2026-05-15 • via Nuitee
B
Bettina • solo_traveller • de
9
Gute Übernachtung in Whistler
Pros:

Ruhig, fußläufig zum Whistler Stroll.
Eigene Parkgarage
Sehr freundliches Personal

Cons:

Teppich im Zimmer

2026-05-15 • via Nuitee
H
Heather • extended_group • au
8
Great hotel in an excellent central location
Pros:

Fantastic location
Spacious room

2026-05-15 • via Nuitee
H
HAI BO • couple • ca
8
愉悦！
Pros:

清洁卫生

2026-05-15 • via Nuitee
L
Lukáš • solo_traveller • cz
10
2026-05-15 • via Nuitee
D
Dubouchet • extended_group • fr
8
Cons:

Le prix du parking

2026-05-15 • via Nuitee
J
Jackie • couple • nz
9
Great value for money - excellent location and lovely room.
Pros:

An easy 1 minute walk to the main street. Lovely room with comfy bed, and everything we needed. A nice view from our balcony too. Very impressed.

2026-05-14 • via Nuitee
P
Patrice • couple • ca
9
Pros:

Bel emplacement

Cons:

Les restaurants sont trop orientés sur le même genre de nourriture plus ou moins santé. Un des deux devrait être plus haut de gamme. Il n’y a même pas de bons cafés (expresso, cappuccino etc…)

2026-05-13 • via Nuitee
V
Vince • extended_group • ca
10
2026-05-13 • via Nuitee
N
Neeraj • family_with_children • ca
9
2026-05-13 • via Nuitee
R
Rosemarie • couple • gb
8
Excellently located to shops and restaurants but beware heafty parking fees
Pros:

Location

Cons:

Parking fees

2026-05-12 • via Nuitee
E
Emeline • family_with_children • ca
8
2026-05-12 • via Nuitee
E
elena • solo_traveller • ca
8
Pros:

We liked the location, the staff was nice, it was quite clean.

Cons:

Very little parking space, narrow parking spots, hard to find a parking space.

2026-05-11 • via Nuitee
S
Sunshine670644 • NONE
10
Great location
Pros:

Booked last minute and got an excellent rate. The location of the hotel was perfect. Quiet and peaceful and a couple of minutes walk from all the shops and restaurants. Staff friendly and helpful and a very clean room.

2026-05-09 • via Tripadvisor
J
Jan • couple • de
8
Schönes Hotel in Whistler mit Ausblick auf die umliegenden Berge
Pros:

Super Lage mit schöner Aussicht auf die umliegenden Berge

Cons:

Preis für das Parken war mit 29 Dollar relativ hoch

2026-05-09 • via Nuitee
C
Cristiane • solo_traveller • br
9
Pros:

Instalações confortáveis

2026-05-09 • via Nuitee
N
Neverdonerunning • Couples
8
No issues here
Pros:

We stayed one night in this hotel .
The room was well appointed, clean but a little dated. Under ground parking for guests was $29 plus taxes .The location was excellent for local restaurants and shopping. It was interesting to see the Olympic village.

2026-05-08 • via Tripadvisor