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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Face masks for guests available
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Bicycle-friendly property
Review Highlights
Categories
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Property Description
Convenient Location near Neyland Stadium
Located just a short distance from Neyland Stadium on the University of Tennessee campus, Cumberland House Knoxville offers a prime location for sports fans and visitors to the university.
Comfortable Rooms with Modern Amenities
Each room at Cumberland House Knoxville features a coffee machine, flat-screen TV, and free WiFi. Some rooms even include a microwave, refrigerator, or kitchenette for added convenience during your stay.
On-Site Dining and Fitness Options
Enjoy delicious meals at Tussie Mussie throughout the day and take advantage of the on-site fitness centre to stay active during your visit.
Book your stay at Cumberland House Knoxville now for a memorable experience in Knoxville!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 35 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 17 years old and over stay for US$100 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location was good
Understaffed. Waited 2 hours for 2 burger and wings.
The proximity to Neyland stadium was the big selling point.
I don't understand why hotels have started using sliding doors for the bathroom, and on top of that the door used privacy glass. I guess it wasn't clear glass but more privacy would be nice.
Also getting charged $35 per day for valet parking only to have the hotel completely pack their parking lot on game day was BS. I paid for valet parking which should mean I could retrieve my vehicle at any time. Guess they had to make a few extra bucks since the room was already nearly double their normal rate.
What a charming a friendly place !
Definitely will be back to stay there
Beautiful hotel with friendly and helpful staff! We were right in the center of town and our stay was extremely comfortable! Will return!!!
Spacious room.
Construction out of the window in the am waking us up.
Aiden was an amazing valet! Rooms were very nice and hotel was very convenient to Tennessee campus and Worlds Fair Park.
Excellent hotel, quiet, and very close to downtown! Gus was a fantastic valet!!! We appreciate it very much! Happy New Year!
The rooms are really nice!! We booked a room with a balcony for New Year’s. We have an excellent view of the Sunsphere and the park!
Very nice people and valet service. The rooms were very clean and the people were super helpful. Would stay here again. Highly recommend
After an 8 hour drive it was nice to be greeted by someone as helpful our Valet, Aiden. He has great attitude and was very kind when I needed to make a couple extra trips to my vehicle after he parked it.
The staff was very friendly
The valet parking
Aidan the valet was great with parking my truck in a safe place, I would always like to have a self park option but I know space is a issue at some places. The lobby was a grate vibe. Excellent water pressure in the shower. The bartender was nice and friendly.
The valley parking was good
The door to our room was broken, the ac made a very bad smell. Coffee machine at the room didn’t work and that made me to buy coffee at the bar that cost 8$.
Aiden was great and very quick to get my vehicle! He took great care of my wife and I while we stayed. The whole staff was very professional and will definitely be coming back!
Business takes me to Knoxville monthly, and I feel I've found my home away from home at the Cumberland House. The location--particularly for anyone visiting the University--is outstanding, and the hospitality is even better. This hotel has the rare blend of a size small enough to make the guest experience feel like that of a boutique hotel, but the brand affiliation with Hilton allows for access to amenities, quality, and service expected from a larger hotel brand. The hotel is clean and well-kept with very comfortable rooms. And though the hotel does not offer in-room dining (the one real drawback, in my opinion), the lobby bar and restaurant exceeds expectations with farm-to-table-style Southern specialties and delicious cocktails. Special thanks to Mickey at the front desk for her warmth and kindness, and for facilitating a late checkout during a particularly hectic morning of meetings. She always makes me feel right at home!
Great stay and great service. Super clean, friendly staff and great hotel. Gus had our car out in less than a minute so we could get our stuff packed and get out quickly.
Simple un fussy hotel near campus. Could use some more amenities but the staff were all lovely especially Gus the valet. Thank you for a lovely stay
Great hotel! Gus and the valet team was excellent! Very attentive staff! Clean rooms. Bar and lobby looked cute! We would book again!
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