Best Western Plus Sparks-Reno Hotel

Hotels
Best Western Plus
8.8 (1311 reviews)
55 E Nugget Avenue , Reno , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Helpful, courteous staff
Convenient location (near airport, UNR, shops)
On-site restaurant and good breakfast experiences
Pool and hot tub
In-room mini-fridge and microwave
Good value for money
Cons:
Breakfast issues (late start for some, limited options, missing oatmeal, dry items)
Noise from nearby freeway, trucks and tank farm
Occasional TV/entertainment failures
Some rooms reported dusty/dirty bedspreads
Fire alarm disturbance caused by smoking in a room
Some facilities/rooms described as a bit tired

Categories

Cleanliness
8
Many guests explicitly praised cleanliness (‘very clean’, ‘clean and spacious’), but there are clear negatives (reports of dusty rooms and dirty bedspreads), so overall slightly below the target.
Service
9.9
Staff is repeatedly described as fantastic, courteous and helpful; good shuttle service and accommodating behavior (e.g., letting guests watch the World Cup), so service is a strong positive.
Location
8.7
Location is frequently noted as convenient (close to airport, UNR, and shops), but some noise from the nearby interstate/trucks/tank farm detracts from it.
Room Quality
9.4
Rooms and beds are often described as comfortable, modern and spacious with useful extras (mini-fridge, microwave); a few mentions of ordinary or slightly tired rooms temper the score.
Amenities
8.6
On-site restaurant, pool, hot tub, shuttle and in-room fridges/microwaves are positives; intermittent issues (TV cutting out) and some limited breakfast amenities lower the score slightly.
Value for Money
8.9
Multiple guests call it good value and convenient for stopovers; overall perceived as fair value despite a few facility shortcomings.
Food and Beverage
7.6
The restaurant and some breakfasts are praised, but there are recurring complaints: late breakfast start for some, missing oatmeal/gluten-free options, limited fresh fruit and dry items, so this category is the weakest.
Overall Experience
9.3
Most guests report a positive stay and would return (comfortable rooms, friendly staff, good amenities), though isolated incidents (noise, fire alarm due to smoking, TV failures) moderated some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:04

Property Description

Luxurious Amenities
Best Western Plus Sparks-Reno Hotel boasts a seasonal outdoor swimming pool, fitness centre, and a hot tub for guests to unwind and relax. The courtyard with a fireplace and private meeting space adds a touch of elegance to your stay.

Convenient Services
Enjoy the convenience of a 24-hour front desk, airport transfers, and a concierge service at Best Western Plus Sparks-Reno Hotel. Stay connected with free WiFi throughout the property.

Prime Location
Located just a short distance from popular attractions like Great Basin Brewing and the National Automobile Museum, this hotel offers easy access to the best of Reno. Don't miss out on a comfortable and memorable stay – book your room at Best Western Plus Sparks-Reno Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, May 25, 2026 until Mon, Sep 7, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

8.8
Based on 1311 reviews
Cleanliness: 8
Service: 9.9
Location: 8.7
Room Quality: 9.4
Amenities: 8.6
Value for Money: 8.9
Food and Beverage: 7.6
Overall Experience: 9.3
A
Armin solo_traveller de
6
2026-08-26 via Nuitee
R
Rita couple us
8
I had booked this hotel for our next trip but cancelled due to GROTESQUE EATING AREA. So sad because room was nice and
Pros:

Room was small but comfy

Cons:

The breakfast buffet was DULL
The breakfast cafe decor was GRUESOME (with skull and bones motif!!). I think the LOUD MUSIC was chosen purposely to discourage conversation and lingering beyond the time it took you to eat

2026-08-24 via Nuitee
J
jianhua couple us
8
good
Pros:

breakfast short of donuts etc

2026-08-22 via Nuitee
M
Michael couple us
9
Great place for a Reno layover.
Pros:

Staff was great and knowledgeable. Bed was comfortable.

Cons:

Hard to keep ac from blowing in our faces at night

2026-08-21 via Nuitee
C
Christopher solo_traveller us
9
2026-08-19 via Nuitee
P
Pittman couple us
10
2026-08-17 via Nuitee
H
Hera family_with_children us
8
2026-08-13 via Nuitee
I
I6629OCdebbiem Family
10
Island in a storm
Pros:

I would like to thank the wonderful staff for taking such good care of us during the evacuation of Cold Springs during the Bug Fire. They accommodated our family on short notice and provided a much needed comfortable place to rest and recover.
The best part is that they are a pet friendly establishment and welcomed our furry family.
The rooms were clean and bright, the grounds are well groomed and the staff are friendly and helpful.
The restaurant Gambi's has a great menu and they will deliver food to your room. Another plus for us as we did not want to leave our pets.
It would not take an emergency for us to stay there again
Thank you to everyone who made out stay there such a comfort.
Sincerely
D Morrisset

2026-08-12 via Tripadvisor
J
Jeanne couple us
10
2026-08-12 via Nuitee
N
Noriyuki couple jp
5
良いけど、高い
2026-08-12 via Nuitee
R
Robin couple us
9
2026-08-12 via Nuitee
S
Saumya family_with_children ae
7
2026-08-12 via Nuitee
R
Rosario and Maria couple au
10
Comfortable clean and great location
Pros:

Great customer service and clean
Location was good as it is close to all the Casino’s.

2026-08-11 via Nuitee
J
johnny couple us
9
My stay exceeded my expectations
Pros:

I liked the friendly staff. The hotel was real clean the room was excellent it had comfortable bed and soft pillows. The free shuttle was a real good service that I fully took advantage of.

Cons:

I would say the only thing I didn’t like is that I could not get my room made after the first night I was told they will it get it done the next day but I was l already going to be checking out by then.

2026-08-11 via Nuitee
J
Julie couple us
10
Very clean, wonderful staff and 24 hour shuttle. We always have a great time.
Pros:

We love this place. We stay every year for Hot August Nights. The 24 hour shuttle is great!

Cons:

N/A

2026-08-10 via Nuitee
C
Candace couple us
5
Disappointed
Pros:

The Hotel is very nice. My room was beautiful.

Cons:

The hotel was understaffed or perhaps, undertrained. We arrived to get our room key to find there were people already in our room. When I told the person behind the desk I felt dismissed. We finally were given a room ( non-handicapped) the next day we were moved to a handicapped room.
When we checked in we were asked if we wanted our room cleaned and how often. I asked for service every other day. I never had the room cleaned. When I looked into this I was given towels each time. After 3 days I finally put the dirty towels out in the hall.
My friend went to try out the gym and every machine was not in working order.
I really wanted to like this hotel as the grounds are nice and our room was nice. I can’t recommend it at present because of the service.

2026-08-09 via Nuitee
D
D.waysman solo_traveller il
9
2026-08-08 via Nuitee
L
Leticia couple us
10
2026-08-06 via Nuitee
L
Leticia couple us
10
2026-08-06 via Nuitee
M
Michèle solo_traveller fr
10
Pros:

Parfait et petit déjeuner fabuleux

2026-08-05 via Nuitee