Loews New Orleans Hotel

Hotels
•
Loews Hotels
8.9 (1588 reviews)
300 Poydras Street , New Orleans , US
+1 504-595-3300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues at check-in
Breakfast too expensive
Missing microwaves

Categories

Cleanliness
8.84
The room was nice and clean, indicating a good level of cleanliness.
Service
9.01
Some staff were described as friendly while there were mentions of issues during check-in, indicating variable service.
Location
9.35
The hotel location received very positive feedback, highlighted as ideal and convenient.
Room Quality
8.8
Rooms were generally rated positively with comments about comfort and spaciousness.
Amenities
8.64
Amenities like the pool and other features were appreciated, but missing microwaves were noted.
Value for Money
8.79
The pricing was seen as reasonable given the quality of the stay.
Food and Beverage
8.54
Breakfast was noted as expensive and there was a desire for more variety.
Overall Experience
9.22
Overall satisfaction was high, with many positive remarks about the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:36

Property Description

Luxurious Accommodation in the Heart of New Orleans

Convenient Location: Situated near the French Quarter and Harrah's Casino, Loews New Orleans Hotel in the Warehouse District offers easy access to popular attractions.

Wellness Retreat: Guests can unwind at the fitness center, sauna, or indoor lap pool, ensuring a relaxing stay.

Culinary Delights: Indulge in a fusion of American, Vietnamese, and Italian cuisine at Poydras & Peters, and sip on handcrafted beverages at Bar Peters.

Experience the vibrant culture of New Orleans at Loews New Orleans Hotel. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Property Video

Guest Reviews

8.9
Based on 1588 reviews
Cleanliness: 8.84
Service: 9.01
Location: 9.35
Room Quality: 8.8
Amenities: 8.64
Value for Money: 8.79
Food and Beverage: 8.54
Overall Experience: 9.22
C
Claire • extended_group • gb
10
Excellent customer service
Pros:

Very helpful concierge, check in was easy. Lovely room, nice view, great location

Cons:

Shower took a while to heat up

2026-10-14 • via Nuitee
A
aubrey • couple • us
10
excellent hotel, cant wait to go again.
Pros:

Excellent Location. Friendly Service.

2026-10-13 • via Nuitee
S
Shelly • couple • us
10
Fabulous location, staff friendly and service oriented. Room was lovely bed very comfortable
Pros:

Location was perfect.

Cons:

Nothing

2026-10-11 • via Nuitee
I
Iona • solo_traveller • us
9
2026-10-08 • via Nuitee
B
Breanna • couple • us
10
2026-09-17 • via Nuitee
C
Charlotte • couple • us
10
The Loews was an excellent choice for our stay in New Orleans.
Pros:

Location and customer service.

Cons:

N/A

2026-09-17 • via Nuitee
J
juan • couple • us
10
It was a memorable trip and the hotel helped make it worth the trip.
Pros:

It was nice, clean and close to everything.

Cons:

N/A

2026-09-15 • via Nuitee
J
Jones • couple • us
10
Will stay again!
Pros:

The location and staff!

Cons:

The price!

2026-09-15 • via Nuitee
S
Sanford • couple • us
7
2026-09-15 • via Nuitee
E
Emynette • couple • us
8
Good service and close to everything
Pros:

Room was good, staff was excellent. The only problem was the noise that came from the cleaning staff opening and closing the door of the room next to my room while I was napping. They opened and closed the door more than 20 times. My husband opened the door to see what was happening and it was the cleaning crew making all that noise. Other than that everything was clean and staff was helpful. Would definitely recommend

2026-09-15 • via Nuitee
D
Douglas • couple • us
10
Was absolutely delighted
Pros:

Loved everything !!!

Cons:

No complaints here ….

2026-09-10 • via Nuitee
M
Melissa • couple • au
9
The whole team were amazing . Nothing was to much trouble
Pros:

Location and staff

2026-09-09 • via Nuitee
J
John • couple • us
8
We enjoyed the stay except for the temperature of the room. We were in room 1219
Pros:

The staff was friendly and helpful. The bed was comfortable and the room was clean. The lobby was beautiful! Our dog Lulu loved the room, too!

Cons:

The thermostat could not be set below 66 degrees. The HVAC vent was on the same side of the room beside the window. It did not cool the area where the bed was placed. The bed should be moved to the area beside the window opposite the vent. That would have the air flow directly onto the bed.

2026-09-08 • via Nuitee
M
Malia • couple • us
10
Pros:

Very nice hotel. Staff was warm, welcoming, and helpful. They gave us an uber credit and a number to text if we had any questions or needed anything. I would highly reccomend.

Cons:

NA

2026-09-08 • via Nuitee
K
Krystallia • couple • us
10
2026-09-08 • via Nuitee
C
Carla • couple • us
3
Meh not impressed
Pros:

Rooms were okay but the BARTENDER on our Saturday night stay was AMAZING ! You can tell she loved her job drinks were amazing and customer service was great loved it.

Cons:

Check in was ridiculous my husband had to wait ten minutes due to no one being there. Valet honestly was never in front I do not know if you only see them when they take a car out downtown was very weird on our part. I am used to all of our stays giving complementary water in the rooms not this place. And finally requested assistance no one ever showed up or even followed up with us the following day.

2026-09-08 • via Nuitee
A
ALVARO • family_with_children • es
2
Pros:

UBICACION DEL HOTEL

Cons:

no me gustó el trato del personal de la recepción, totalmente inadecuado en la mayoria de las personas, maleducadas, poca empatia, y nada de colaboraicon. El desayuno malo y no se especifica que tienes que pagar el resto de lo contratado, es la primera vez que me da una opcion de desayuno asi, no volveria nunca en esa condiciones. Reitero la poca disposicion del personal de recepcio, y otra cuestion nos marchamos a las 2,00 AM para coger un vuelo, y se nos dijo que nos cobraban mas por irnos antes de las 3,00 AM, nadie me ha sabido explicar que motivo es ese, si pueden hacerlo lo agradeceria, el pago ya está realizada de antemano, no entienda nada.

2026-09-07 • via Nuitee
W
William • solo_traveller • us
10
2026-09-07 • via Nuitee
D
DeMarcus • couple • us
10
Pros:

Everything

Cons:

Nothing everything was perfect ‼️

2026-09-07 • via Nuitee
R
Ricardo • family_with_children • us
10
2026-09-03 • via Nuitee