Barceló Santo Domingo

Hotels
Barceló Hotels & Resorts
8.6 (1092 reviews)
Maximo Gomez-Esq 27 de Febrero , Santo Domingo , do

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Excellent amenities
Tasty food
Cons:
Cleanliness issues in some areas
Language barrier for some staff

Categories

Cleanliness
7.61
There were concerns regarding cleanliness, specifically the state of the carpets in the rooms.
Service
9.08
Service was highlighted positively in multiple reviews, particularly the attentiveness of staff.
Location
8.62
The hotel's location was mentioned as central and convenient.
Room Quality
8.57
General comfort of the rooms was appreciated, but specific issues were not raised.
Amenities
9.1
Amenities such as the spa and breakfast received positive remarks.
Value for Money
8.56
Overall value was seen as good, especially with the breakfast package.
Food and Beverage
8.61
Food and beverage services received positive feedback, particularly the breakfast.
Overall Experience
8.68
A strong overall experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:39

Property Description

Luxurious Casino Experience
Indulge in a night of entertainment at the warm and welcoming casino, where you can enjoy your favorite table games and slots while being serenaded by the music of the Lina Big Band.

Convenient Event Coordination
Experience stress-free planning with our event coordinating service, ensuring that your gatherings and celebrations are executed seamlessly and with precision.

Prime Location for Sightseeing and Shopping
Explore the nearby National Theater of Santo Domingo and indulge in retail therapy at Agora Mall and Sambil, all located within 500 meters of the property.

Book your stay at Barceló Santo Domingo now to enjoy these exquisite amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$6 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1092 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
D
Dulce extended_group mx
9
Pros:

The comfort and the food

Cons:

Nothing

2026-05-08 via Nuitee
F
Fabian family_with_children cr
9
Buena
Pros:

Si

2026-05-06 via Nuitee
G
Gilvienne solo_traveller cw
10
Pros:

The vibe and service was good

Cons:

The floor carpets needs a deep cleaning

2026-05-06 via Nuitee
A
Abraham solo_traveller us
8
2026-05-06 via Nuitee
Y
Yokasta couple us
10
The front deck was excellent
Pros:

Everything was good

Cons:

Everything was good

2026-05-06 via Nuitee
V
vish9090 Business
10
Best Hotel in Santo Domingo
Pros:

From the very first moment, this stay felt special. The welcome wasn’t just warm—it felt like arriving somewhere you truly belong. Every detail, every smile, and every interaction added to an experience that was effortlessly delightful.

A heartfelt thank you to Yuleisy Molina and Alison and Youle true stars of the team. Their energy, attentiveness, and genuine care turned a great stay into an unforgettable one. They didn’t just assist us—they elevated our entire experience with their kindness and dedication.

This wasn’t just a hotel stay, it was a collection of beautiful moments. Already looking forward to the next visit!

2026-05-04 via Tripadvisor
J
jaime couple co
10
muy buena la estancia. muy buena la comida, personal muy amigable
Pros:

muy buena la comida, personal muy amigable

2026-05-04 via Nuitee
D
Daniela solo_traveller cf
7
2026-05-03 via Nuitee
M
margarita couple us
10
hermoso hotel, regresare por mas tiempo
Pros:

excelente servicios. muy atentos especialemente en El parqueo

Cons:

todo estuvo Bien

2026-05-03 via Nuitee
F
FellowTraveler506424 Business
10
Excellent attention
Pros:

Excellent attention by all the staff, specially Luis Arias at the front desk!!!

2026-04-30 via Tripadvisor
M
miod800 Family
10
Unforgettable
Pros:

Arriving at the Barceló Santo Domingo (formerly Lina) feels like coming home, and I always leave wanting to return. A couple of weeks ago, I requested they organize a reception for 21 people to celebrate my father's 85th birthday at their Japanese restaurant, Kyoto, and it was simply excellent. It was a delightful experience from beginning to end. The food was exceptional, the staff attentive, and the ambiance perfect for a cozy evening. Highly recommended!

2026-04-24 via Tripadvisor
D
Deborah couple gb
6
Would stay here again if I was in the area. Good location for our needs and price ok.
Pros:

Clean comfortable room

Cons:

Carpets were being cleaned in the corridor which gave off a very strong smell.
Food buffets were average - nothing special.

2026-04-24 via Nuitee
T
tisagh NONE Grenada
8
A great stay and overall experience
Pros:

The Barcelo Santo Domingo was a great experience. There was a musty smell in the room, but it did not greatly affect the overall experience.

2026-04-23 via Tripadvisor
A
Abel couple us
4
It looked more like a road side motel and a 5 star hotel
Pros:

The staff was not attentive as there was other lot of noises made by other people and when complained about it was told that they cannot do anything about it.

Additionally, the electricity keep shutting off with no explanation.

2026-04-22 via Nuitee
A
albertmJ6431KN NONE
10
Barcelo Santo Domingo/RD
Pros:

Excellent 7 Night Stay - At Hotel Barcelo SD/RD. I plan on revisiting hotel Barcelo once again in several months. Really Enjoyed The Surprise Upgraded Coupon for the Premium Room And All The Extras On The Ninth Floor. Nice First Class Touch - Excelente!!

2026-04-21 via Tripadvisor
P
pearlgerding Business
8
Barcelo Santo Domingo
Pros:

Very Good experience. I'll recommend this hotel to everybody.
So be part of this experience and let the world know.

2026-04-20 via Tripadvisor
V
Vigneault couple us
8
Good but glad to be home in my bed
Pros:

Nice and clean everyone was helpful

Cons:

The mattress could be better

2026-04-19 via Nuitee
O
Oraz55 NONE Sterling, Loudoun County, Virginia
10
Another Fabulous visit.
Pros:

I have stayed here at least twice a year for the last eleven years, and the service is always wonderful, the staff very helpful, and the facilities are very comfortable. I won't stay anywhere else.

2026-04-17 via Tripadvisor
Z
Zaipeng family_with_children cn
7
Pros:

性价比不错。

Cons:

商务出行不是很友好。

2026-04-17 via Nuitee
1
106jhonatanj NONE
10
A Convenient Hotel
Pros:

A great choice for anyone staying in Santo Domingo. The service was excellent, and it’s well-suited for both business and personal travel.

2026-04-16 via Tripadvisor