Barceló Santo Domingo

Hotels
•
Barceló Hotels & Resorts
8.6 (1049 reviews)
Maximo Gomez-Esq 27 de Febrero , Santo Domingo , do

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Excellent amenities
Tasty food
Cons:
Cleanliness issues in some areas
Language barrier for some staff

Categories

Cleanliness
7.61
There were concerns regarding cleanliness, specifically the state of the carpets in the rooms.
Service
9.08
Service was highlighted positively in multiple reviews, particularly the attentiveness of staff.
Location
8.62
The hotel's location was mentioned as central and convenient.
Room Quality
8.57
General comfort of the rooms was appreciated, but specific issues were not raised.
Amenities
9.1
Amenities such as the spa and breakfast received positive remarks.
Value for Money
8.56
Overall value was seen as good, especially with the breakfast package.
Food and Beverage
8.61
Food and beverage services received positive feedback, particularly the breakfast.
Overall Experience
8.68
A strong overall experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:39

Property Description

Luxurious Casino Experience
Indulge in a night of entertainment at the warm and welcoming casino, where you can enjoy your favorite table games and slots while being serenaded by the music of the Lina Big Band.

Convenient Event Coordination
Experience stress-free planning with our event coordinating service, ensuring that your gatherings and celebrations are executed seamlessly and with precision.

Prime Location for Sightseeing and Shopping
Explore the nearby National Theater of Santo Domingo and indulge in retail therapy at Agora Mall and Sambil, all located within 500 meters of the property.

Book your stay at Barceló Santo Domingo now to enjoy these exquisite amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$6 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1049 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
O
Oraz55 • NONE • Sterling, Loudoun County, Virginia
10
Another Fabulous visit.
Pros:

I have stayed here at least twice a year for the last eleven years, and the service is always wonderful, the staff very helpful, and the facilities are very comfortable. I won't stay anywhere else.

2026-04-17 • via Tripadvisor
Z
Zaipeng • family_with_children • cn
7
Pros:

性价比不错。

Cons:

商务出行不是很友好。

2026-04-17 • via Nuitee
1
106jhonatanj • NONE
10
A Convenient Hotel
Pros:

A great choice for anyone staying in Santo Domingo. The service was excellent, and it’s well-suited for both business and personal travel.

2026-04-16 • via Tripadvisor
O
Ortiz • family_with_children • gt
9
Pros:

Todo

2026-04-15 • via Nuitee
L
Legna • solo_traveller • pr
10
EXCELENTE
Pros:

Todo el alojamiento estuvo perfecto, el personal fue muy amable desde que llegamos hasta que nos fuimos.

2026-04-14 • via Nuitee
F
flores • family_with_children • pr
10
El mejor hotel que haya ido
Pros:

Increíble todo la amabilidad, las instalaciones hecho un sueño

Cons:

Todo me gustó pero deberían tener más personal en el área de la comida para las mesas disponibles

2026-04-14 • via Nuitee
Y
Yeiny • family_with_children • cr
10
Pros:

Me encantó la atención por parte del personal. Desde los muchachos que te reciben en la entrada principal, hasta el personal del restaurante y las que hacen el aseo. Siempre estaban pendientes por si requería algo.
Para la cantidad de gente que había en el.hotel, el personal lograba buena atención.

2026-04-14 • via Nuitee
K
Karina Font • solo_traveller • pr
10
2026-04-14 • via Nuitee
M
Mario • solo_traveller • py
10
2026-04-14 • via Nuitee
Z
Zachary • couple • pr
10
Excepcional
Pros:

Todo

2026-04-13 • via Nuitee
D
Darling Veronica • family_with_children • ni
10
2026-04-13 • via Nuitee
M
Marius Gatta Ouyabaka • family_with_children • ug
8
Pros:

Very good location with good client oriented staff.

Cons:

N/A

2026-04-12 • via Nuitee
7
778acem • Family
10
Hospitality
Pros:

Edili Mateo
Great person
Great service

2026-04-08 • via Tripadvisor
I
ivanniajones33 • Business
4
Bad experiences as always.
Pros:

Bad experience as always. I already complained and no changes, such an amazing hotel this was when I was a kid

2026-04-07 • via Tripadvisor
A
apatty0072026 • NONE • Troy, New York
10
Very good experience!
Pros:

Our stay was a wonderful way to be introduced to both the Dominican Republic and Santo Domingo! Highly recommend this hotel.

2026-04-05 • via Tripadvisor
J
Jose Antonio • family_with_children • es
10
Pros:

Personal y desyauno muy completo

Cons:

Necesita algo de renovacion

2026-04-04 • via Nuitee
P
Pasquale • family_with_children • lu
4
Pros:

La gentilezza del personale

Cons:

Stanza rumorosa, per dormire abbiamo dovuto mettere i tappi alle orecchie, pochissima pulizia in stanza,eravamo in tre ed era sempre preparata per due.

2026-04-03 • via Nuitee
L
Lluis • family_with_children • es
6
Hotel caspos
Pros:

Norml

Cons:

PresentCIO

2026-04-03 • via Nuitee
K
Karem • solo_traveller • pa
10
2026-04-02 • via Nuitee
P
PEREZ • family_with_children • do
9
Pros:

El desayuno estuvo muy bueno y variado, pero se acabo temprano

Cons:

La habitacion de los ninos no tenia agua de tomar

2026-04-01 • via Nuitee