Barceló Santo Domingo

Hotels
•
Barceló Hotels & Resorts
8.6 (1010 reviews)
Maximo Gomez-Esq 27 de Febrero , Santo Domingo , do

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Excellent amenities
Tasty food
Cons:
Cleanliness issues in some areas
Language barrier for some staff

Categories

Cleanliness
7.61
There were concerns regarding cleanliness, specifically the state of the carpets in the rooms.
Service
9.08
Service was highlighted positively in multiple reviews, particularly the attentiveness of staff.
Location
8.62
The hotel's location was mentioned as central and convenient.
Room Quality
8.57
General comfort of the rooms was appreciated, but specific issues were not raised.
Amenities
9.1
Amenities such as the spa and breakfast received positive remarks.
Value for Money
8.56
Overall value was seen as good, especially with the breakfast package.
Food and Beverage
8.61
Food and beverage services received positive feedback, particularly the breakfast.
Overall Experience
8.68
A strong overall experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:39

Property Description

Luxurious Casino Experience
Indulge in a night of entertainment at the warm and welcoming casino, where you can enjoy your favorite table games and slots while being serenaded by the music of the Lina Big Band.

Convenient Event Coordination
Experience stress-free planning with our event coordinating service, ensuring that your gatherings and celebrations are executed seamlessly and with precision.

Prime Location for Sightseeing and Shopping
Explore the nearby National Theater of Santo Domingo and indulge in retail therapy at Agora Mall and Sambil, all located within 500 meters of the property.

Book your stay at Barceló Santo Domingo now to enjoy these exquisite amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$6 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1010 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
R
Rosa • couple • us
5
2026-03-06 • via Nuitee
M
Miguel &Agueda • family_with_children • do
9
2026-03-06 • via Nuitee
E
Elsa Johanna • family_with_children • co
8
Cons:

La alfonbra en las habitaciones

2026-03-05 • via Nuitee
J
Jose Alberto • couple • do
10
Maravilloso lugar para Compartir con Familiares o Amigos
Pros:

Me encantó el Área Premium, muchas variedades para picar y excelente atenciones de su personal.
El Buffet tenía muy buenas opciones y todos estaba muy bueno.

2026-03-04 • via Nuitee
V
Valerio • couple • do
10
Exelente hotel
2026-03-02 • via Nuitee
M
Miguelina • couple • us
10
Pros:

Everything

2026-03-02 • via Nuitee
A
Alexis • solo_traveller • do
10
Experiencia inolvidable en cada detalle
Pros:

Servicio excelente, todo limpio, El trato del personal 100%

2026-02-28 • via Nuitee
R
Rainer • family_with_children • do
10
2026-02-27 • via Nuitee
J
Jonathan • couple • ch
9
2026-02-27 • via Nuitee
G
Gio • couple • do
10
2026-02-26 • via Nuitee
R
RHUANA • extended_group • br
10
Pros:

Café da manhã bonitão, atendimento na recepção bem atencioso e paciente, nos asseguraram de todas as informações que precisássemos. Usufruímos da academia que é excelente

Cons:

No check in é ofertado um acesso ao nono andar por 20 dólares, nós aceitamos porque havia uma promessa de ser vip, incluía bebidas, uma vista da cidade e café da manhã. Mas ao chegarmos de bebida tinha água, cerveja e um tipo de vinho, além de uns petiscos. Café da manhã era bem pequeno o que não compensava, o que é servido no térreo tem muito mais opções. Por achar que era uma grande vantagem deixamos de fazer um passeio para aproveitar o hotel, mas depois avaliamos que seria melhor não ter pago.

2026-02-26 • via Nuitee
J
José Gustavo • couple • pa
8
Pros:

La atención del personal

Cons:

El ruido para dormir

2026-02-26 • via Nuitee
L
Laura • family_with_children • do
8
2026-02-26 • via Nuitee
A
Alberto • solo_traveller • es
8
2026-02-25 • via Nuitee
J
Josefin • couple • se
7
2026-02-24 • via Nuitee
C
Calvin • solo_traveller • us
9
2026-02-23 • via Nuitee
C
Chantal • extended_group • gp
9
Séjour agréable je reviendrai
Pros:

personnel accueillant et disponible

Cons:

fournir au moins une bouteille d'eau gratuitement pour le jour d'arrivée

2026-02-23 • via Nuitee
B
bain • couple • ca
10
Pros:

super clean , i would definitly go back there .

2026-02-22 • via Nuitee
Y
Yogeli • family_with_children • do
10
2026-02-22 • via Nuitee
C
CLAUDIA • family_with_children • ar
7
2026-02-14 • via Nuitee