Europa Gatwick Hotel

Hotels
Britannia Hotels
6.3 (3536 reviews)
Balcombe Road, Maidenbower, Crawley , Crawley , gb

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dated facilities
Issues with cleanliness
Limited food options
Inconvenient amenities

Categories

Cleanliness
5.44
Several reviews mention issues with cleanliness and dated facilities.
Service
7.91
Positive remarks about staff friendliness and helpfulness.
Location
7.45
Convenient location near airport, appreciated by guests.
Room Quality
5.9
Rooms are described as comfortable but some are dated.
Amenities
5.43
Some amenities were insufficient or inconvenient.
Value for Money
6.89
Considered good value for the price offered.
Food and Beverage
4.94
Food options were limited and not very good.
Overall Experience
6.41
Overall satisfactory experience despite several shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:37

Property Description

Modern Leisure Club and Restaurant

Europa Gatwick Hotel & Spa boasts a modern leisure club and restaurant, offering guests the perfect blend of relaxation and dining. Guests can unwind in the indoor heated swimming pool, sauna, and steam room, or stay active in the fully-equipped fitness center with professional instructors.

Picturesque Courtyard Garden

With a picturesque courtyard garden, guests at the hotel can enjoy a tranquil outdoor space away from the hustle and bustle. The views across the courtyard and fountain from the Mediterranean Restaurant create a serene dining experience for guests.

Convenient Location and Amenities

Located just a 10-minute drive from Gatwick Airport, Europa Gatwick Hotel & Spa provides easy access for travelers. The hotel offers spacious rooms with essential amenities like TV, tea/coffee making facilities, and private bathrooms. Additionally, guests can take advantage of the limited free WiFi and onsite paid parking.

Book your stay now at Europa Gatwick Hotel & Spa for a relaxing and convenient experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.

Access to the indoor pool and spa carries an additional fee.

Guests traveling with pets will be required to pay GBP 10 per pet per night. A security deposit of GBP 25 is also required from guests traveling with pets upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

Please note that parking is only available for overnight guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Location

Guest Reviews

6.3
Based on 3536 reviews
Cleanliness: 5.44
Service: 7.91
Location: 7.45
Room Quality: 5.9
Amenities: 5.43
Value for Money: 6.89
Food and Beverage: 4.94
Overall Experience: 6.41
S
Simon solo_traveller gb
10
2026-08-29 via Nuitee
O
Oliveira couple gb
10
2026-08-29 via Nuitee
O
O7045ITjuned Family Tonypandy, Rhondda Cynon Taf, South Wales, Wales
4
Run down hotel
Pros:

All wardrobe doors broken and unusable stained pillowcase poor quality tea bags and coffee. Overpriced average food. Shower dripped constantly

2026-08-28 via Tripadvisor
V
Victoria couple gb
5
Outdated facility
Pros:

Location

Cons:

Poor cleanliness, breakfast very average

2026-08-28 via Nuitee
K
Keith family_with_children gb
9
2026-08-28 via Nuitee
F
Francis couple gb
8
2026-08-28 via Nuitee
J
john couple gb
8
Enjoyed our one night stay
Pros:

Everything

Cons:

Nothing

2026-08-26 via Nuitee
N
Nicola solo_traveller gb
7
2026-08-25 via Nuitee
L
Loraine solo_traveller gb
7
Pros:

Close to airport,

Cons:

Checked in online as requested, however then had to queue and check in again. Needs a space for keys as a coach had just arrived before us and it was a long wait. Room was a little small and the fan was broken it did have a long window but when opening you heard the industrial unit from the hotel quite loud.

2026-08-24 via Nuitee
V
vintagetractor2016 Family London, England
10
Spotlessly Clean Room
Pros:

Dont be put off by the reviews, our room was spotless, yes beds are hard, but they are the best beds we have had in a Britannia Hotel. Lovely powerful shower, piping hot water, breakfast good and we had buffet meal as part of coach trip and they were fine.

2026-08-23 via Tripadvisor
R
Rajiv solo_traveller gb
5
Pros:

Proximity to gatwick

Cons:

Not being told about the car parking restrictions and entering my car details at a terminal. This terminal was not visible at night (during checkin) and the next day ( when checking out). Room was small and water faucet was too powerful for a small basin. Water splashed everywhere.

2026-08-22 via Nuitee
P
Proma couple gb
8
2026-08-22 via Nuitee
J
John solo_traveller gb
8
2026-08-21 via Nuitee
K
Kieran solo_traveller gb
7
2026-08-20 via Nuitee
D
Denise couple gb
7
Good for a night before the airport
Pros:

Convenient for the airport

Cons:

It’s very basic

2026-08-19 via Nuitee
M
Michele solo_traveller gb
5
Quick check in and check out and location
Cons:

Mattress

2026-08-19 via Nuitee
J
John solo_traveller gb
10
Pros:

Ive been coming here for years. Always loved ot.

2026-08-19 via Nuitee
M
mark solo_traveller gb
9
2026-08-19 via Nuitee
D
Darren solo_traveller gb
3
2026-08-17 via Nuitee
Y
Yogamalar solo_traveller lk
1
2026-08-17 via Nuitee