Europa Gatwick Hotel

Hotels
Britannia Hotels
6.3 (3511 reviews)
Balcombe Road, Maidenbower, Crawley , Crawley , gb

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dated facilities
Issues with cleanliness
Limited food options
Inconvenient amenities

Categories

Cleanliness
5.44
Several reviews mention issues with cleanliness and dated facilities.
Service
7.91
Positive remarks about staff friendliness and helpfulness.
Location
7.45
Convenient location near airport, appreciated by guests.
Room Quality
5.9
Rooms are described as comfortable but some are dated.
Amenities
5.43
Some amenities were insufficient or inconvenient.
Value for Money
6.89
Considered good value for the price offered.
Food and Beverage
4.94
Food options were limited and not very good.
Overall Experience
6.41
Overall satisfactory experience despite several shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:37

Property Description

Modern Leisure Club and Restaurant

Europa Gatwick Hotel & Spa boasts a modern leisure club and restaurant, offering guests the perfect blend of relaxation and dining. Guests can unwind in the indoor heated swimming pool, sauna, and steam room, or stay active in the fully-equipped fitness center with professional instructors.

Picturesque Courtyard Garden

With a picturesque courtyard garden, guests at the hotel can enjoy a tranquil outdoor space away from the hustle and bustle. The views across the courtyard and fountain from the Mediterranean Restaurant create a serene dining experience for guests.

Convenient Location and Amenities

Located just a 10-minute drive from Gatwick Airport, Europa Gatwick Hotel & Spa provides easy access for travelers. The hotel offers spacious rooms with essential amenities like TV, tea/coffee making facilities, and private bathrooms. Additionally, guests can take advantage of the limited free WiFi and onsite paid parking.

Book your stay now at Europa Gatwick Hotel & Spa for a relaxing and convenient experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.

Access to the indoor pool and spa carries an additional fee.

Guests traveling with pets will be required to pay GBP 10 per pet per night. A security deposit of GBP 25 is also required from guests traveling with pets upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

Please note that parking is only available for overnight guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Location

Guest Reviews

6.3
Based on 3511 reviews
Cleanliness: 5.44
Service: 7.91
Location: 7.45
Room Quality: 5.9
Amenities: 5.43
Value for Money: 6.89
Food and Beverage: 4.94
Overall Experience: 6.41
F
Frankie solo_traveller gb
4
2026-08-08 via Nuitee
S
Stephen solo_traveller gb
8
2026-08-08 via Nuitee
M
Manuel solo_traveller ca
8
Excellent price for the rooms.
Pros:

Nice staff, excellent price for what you get. There is no shuttle for the airport but there's a bus nearby.

Cons:

I was super hungry at 11pm and the only food option nearby was the expensive restaurant near the lobby.
Not a huge concern, just bring some food :)

2026-08-07 via Nuitee
E
Emmah solo_traveller gb
8
Comfortable stay
Pros:

Spacious room

2026-08-07 via Nuitee
M
Margaret couple gb
9
2026-08-06 via Nuitee
C
Chris solo_traveller gb
1
2026-08-06 via Nuitee
S
Sergiu couple gb
10
2026-08-06 via Nuitee
A
Audrey couple gb
8
Convenient location and comfortable accommodation.
Pros:

Bed linen and mattress very comfortable.
Good location to Gatwick Airport.
Plenty of car parking available.

2026-08-06 via Nuitee
K
Kera couple gb
8
2026-08-06 via Nuitee
V
Vanessa solo_traveller gb
7
Hard beds
Pros:

Staff were great, friendly and helpful. Location was perfect.

Cons:

Bed was very hard and uncomfortable. Didn't get much sleep.

2026-08-06 via Nuitee
A
Alessio couple it
5
2026-08-05 via Nuitee
T
Tom extended_group gb
7
2026-08-04 via Nuitee
G
George family_with_children gb
10
Lovely and would stay again
Pros:

Lovely stuff and food is huge value for money and tasty too

2026-08-04 via Nuitee
D
Daniel solo_traveller gb
8
Wonderful hotel! Definitely coming back again soon!
Pros:

Lovely aesthetic when driving in, hotel looks lovely. Staff were wonderful, polite, knowledgable and always smiling.
Food was good, nothing overly spectacular, but decent variety and executed well.
Facilities are very nice, bar situated in the main foyer with food, TV and pool table. Piano located by main entrance in the foyer which was a lovely touch!
Spa was nice, with small pool, hot tub, steam room and sauna as well as sunbed.
Nice garden area situated centrally.
Rooms are very well maintained with TV, kettle, hair dryer and a fan.
Nice and quiet at night as located away from town.

Cons:

Suggestions I would make would be to have mini fridge/mini bar in rooms.
Update on some of the decor as seems a little dated in places.

2026-08-04 via Nuitee
H
Hopkins solo_traveller gb
10
Pros:

Stay for work

Cons:

Location

2026-08-04 via Nuitee
J
johan solo_traveller gb
6
2026-08-04 via Nuitee
C
Cenk solo_traveller gb
7
Cons:

No shampoo or shower gel

2026-08-03 via Nuitee
R
Ronald couple gb
8
Convenient for a one night stay prior to flight from Gatwick
Pros:

Quiet room in with an adjacent parking space - a matter of luck at the time of arrival but worked out well in my case.

Cons:

Restaurant closed.

2026-08-03 via Nuitee
J
john couple gb
7
resonable
Pros:

swimming pool and Jacuzzi

Cons:

update room

2026-08-03 via Nuitee
M
michael solo_traveller gb
6
Yes I like..
Pros:

The room was good, I slept well, and had a coffee, but had to get the.water from the fountain in reception @ 2am. (You can give 2 bottled waters with the rooms coffee corner).

Cons:

I went to recetion to ask for a bath plug so i can use the bath. He said he will sort ot for the next day but he did not. Same receptionist told me he can not give me water for the kettle cause he is to busy right now to deal with chaging the bill to my roim. Then 2nd receptionist( tall dark and handsome ) said so calm and respectfully, There is a free water fountain behind you, just by the stairs. 5 stars for that recptionist. My room coffee was complete.

2026-08-03 via Nuitee