Europa Gatwick Hotel

Hotels
Britannia Hotels
6.3 (3281 reviews)
Balcombe Road, Maidenbower, Crawley , Crawley , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dated facilities
Issues with cleanliness
Limited food options
Inconvenient amenities

Categories

Cleanliness
5.44
Several reviews mention issues with cleanliness and dated facilities.
Service
7.91
Positive remarks about staff friendliness and helpfulness.
Location
7.45
Convenient location near airport, appreciated by guests.
Room Quality
5.9
Rooms are described as comfortable but some are dated.
Amenities
5.43
Some amenities were insufficient or inconvenient.
Value for Money
6.89
Considered good value for the price offered.
Food and Beverage
4.94
Food options were limited and not very good.
Overall Experience
6.41
Overall satisfactory experience despite several shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:37

Property Description

Modern Leisure Club and Restaurant

Europa Gatwick Hotel & Spa boasts a modern leisure club and restaurant, offering guests the perfect blend of relaxation and dining. Guests can unwind in the indoor heated swimming pool, sauna, and steam room, or stay active in the fully-equipped fitness center with professional instructors.

Picturesque Courtyard Garden

With a picturesque courtyard garden, guests at the hotel can enjoy a tranquil outdoor space away from the hustle and bustle. The views across the courtyard and fountain from the Mediterranean Restaurant create a serene dining experience for guests.

Convenient Location and Amenities

Located just a 10-minute drive from Gatwick Airport, Europa Gatwick Hotel & Spa provides easy access for travelers. The hotel offers spacious rooms with essential amenities like TV, tea/coffee making facilities, and private bathrooms. Additionally, guests can take advantage of the limited free WiFi and onsite paid parking.

Book your stay now at Europa Gatwick Hotel & Spa for a relaxing and convenient experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.

Access to the indoor pool and spa carries an additional fee.

Guests traveling with pets will be required to pay GBP 10 per pet per night. A security deposit of GBP 25 is also required from guests traveling with pets upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

Please note that parking is only available for overnight guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.3
Based on 3281 reviews
Cleanliness: 5.44
Service: 7.91
Location: 7.45
Room Quality: 5.9
Amenities: 5.43
Value for Money: 6.89
Food and Beverage: 4.94
Overall Experience: 6.41
A
Anthony couple ie
8
Convenient stop over for Gatwick Airport , nice location for walks around surrounding area. Some nice pubs and restaura
Pros:

Good value for money, location.

Cons:

Could do with some garden maintenance around the grounds, on first arrival looks run down .

2026-05-15 via Nuitee
R
Reid solo_traveller gb
10
2026-05-15 via Nuitee
B
Bartłomiej couple pl
10
2026-05-15 via Nuitee
P
Patsy family_with_children gb
5
Won’t use this hotel again
Cons:

Staff in restaurant extremely rude and very miserable

2026-05-15 via Nuitee
H
Harpreet couple gb
1
Pros:

It’s shit still waiting for my refund they completely lie

Cons:

Still waiting for my refund

2026-05-14 via Nuitee
M
Matthew solo_traveller gb
3
Probably won’t stay again
Pros:

Admittedly the price of £59
Travelodge and premier inn varied from £80 to over £100
I’ve stayed at the brittania before but in the main building

Cons:

Room is in a separate lodge from the main hotel, the way to the lodge is past all the bins, and it’s all quite scruffy
The room itself is very small, the 3 pieces of bedroom furniture are very cheap quality flat pack self assemble type and they do not match, the bathroom sink has an aftermarket filter on it for some reason and water pressure is a dribble, the bed is a small double tucked into the corner and the mattress is a cheap spring type, awoke thus morning with an achy back - I am not a bad back sufferer

2026-05-14 via Nuitee
E
Edouard couple gb
9
Excellent
Pros:

Location & friendly staff & clean

Cons:

Nothing

2026-05-14 via Nuitee
S
surridge couple gb
7
Cheap and chearful
Pros:

Very clean and friendly staff, very accommodating

Cons:

I called before coming to check with the spa is working. Everything was meant to be working, but when we got the Jacuzzi in bits and not working or the sunbeds what are the main reasons why we come here for the spa and it’s cheap

2026-05-14 via Nuitee
N
Natalie family_with_children gb
8
2026-05-10 via Nuitee
E
Eddie solo_traveller gb
8
2026-05-10 via Nuitee
P
Paul solo_traveller gb
8
Perfect stop over
Pros:

Price fair . Good location. Clean . .

Cons:

A bit dated with the dark wood

2026-05-09 via Nuitee
E
Elliott solo_traveller gb
8
Pros:

Good value for money

Cons:

Unfortunately the toilet seat was very loose upon arrival

2026-05-09 via Nuitee
K
karen solo_traveller gb
10
Pros:

Perfect

2026-05-09 via Nuitee
F
Fitas solo_traveller gb
7
2026-05-08 via Nuitee
M
Michelle solo_traveller gb
8
2026-05-08 via Nuitee
R
Rosalyn couple gb
9
Great night before our flight, will definitely be booking here again
Pros:

We had a lovely room on the ground floor. The bed was comfortable. We had a meal in the bar which was excellent

Cons:

No thing

2026-05-07 via Nuitee
B
Billy solo_traveller gb
5
2026-05-07 via Nuitee
A
alison solo_traveller gb
8
2026-05-07 via Nuitee
N
Nicola solo_traveller gb
8
Pros:

Great for airport.

Cons:

Nothing

2026-05-06 via Nuitee
A
Andrew solo_traveller gb
6
2026-05-06 via Nuitee