Europa Gatwick Hotel

Hotels
•
Britannia Hotels
6.3 (3185 reviews)
Balcombe Road, Maidenbower, Crawley , Crawley , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Cozy atmosphere
Friendly staff
Convenient location
Comfortable rooms
Cons:
Dated facilities
Issues with cleanliness
Limited food options
Inconvenient amenities

Categories

Cleanliness
5.44
Several reviews mention issues with cleanliness and dated facilities.
Service
7.91
Positive remarks about staff friendliness and helpfulness.
Location
7.45
Convenient location near airport, appreciated by guests.
Room Quality
5.9
Rooms are described as comfortable but some are dated.
Amenities
5.43
Some amenities were insufficient or inconvenient.
Value for Money
6.89
Considered good value for the price offered.
Food and Beverage
4.94
Food options were limited and not very good.
Overall Experience
6.41
Overall satisfactory experience despite several shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:37

Property Description

Modern Leisure Club and Restaurant

Europa Gatwick Hotel & Spa boasts a modern leisure club and restaurant, offering guests the perfect blend of relaxation and dining. Guests can unwind in the indoor heated swimming pool, sauna, and steam room, or stay active in the fully-equipped fitness center with professional instructors.

Picturesque Courtyard Garden

With a picturesque courtyard garden, guests at the hotel can enjoy a tranquil outdoor space away from the hustle and bustle. The views across the courtyard and fountain from the Mediterranean Restaurant create a serene dining experience for guests.

Convenient Location and Amenities

Located just a 10-minute drive from Gatwick Airport, Europa Gatwick Hotel & Spa provides easy access for travelers. The hotel offers spacious rooms with essential amenities like TV, tea/coffee making facilities, and private bathrooms. Additionally, guests can take advantage of the limited free WiFi and onsite paid parking.

Book your stay now at Europa Gatwick Hotel & Spa for a relaxing and convenient experience!

Important information:

Minors under 18 must be accompanied by parents or legal representatives.

Access to the indoor pool and spa carries an additional fee.

Guests traveling with pets will be required to pay GBP 10 per pet per night. A security deposit of GBP 25 is also required from guests traveling with pets upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

Please note that parking is only available for overnight guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.3
Based on 3185 reviews
Cleanliness: 5.44
Service: 7.91
Location: 7.45
Room Quality: 5.9
Amenities: 5.43
Value for Money: 6.89
Food and Beverage: 4.94
Overall Experience: 6.41
A
Alan • solo_traveller • gb
10
Great
Pros:

Didn't eat

Cons:

Nothing

2026-03-12 • via Nuitee
A
Alan • solo_traveller • gb
8
It’s fine , get what you pay for
Pros:

Easy to drive to, it ain’t luxury but convenient

2026-03-11 • via Nuitee
E
Evans • couple • gb
9
Pros:

Great location for our function
Very helpful staff. Good clean room Exceptional value.

Cons:

Bar closed until 5pm

2026-03-10 • via Nuitee
J
Jennifer • couple • gb
10
The BEST hotel I have ever had the pleasure of staying at.
Pros:

I love everything about this property, the price is amazing for the standard of the hotel. The staff are amazing and very helpful. It’s like a home from home.

Cons:

There isn’t anything I don’t like about this property.

2026-03-09 • via Nuitee
Y
Yolcu • couple • gb
10
2026-03-09 • via Nuitee
J
Jennifer • couple • gb
10
2026-03-09 • via Nuitee
S
Stephen • couple • gb
9
Pros:

Good location just off theM23

Cons:

Parking, car park not very well laid and marked out

2026-03-09 • via Nuitee
K
Kateryna • couple • ca
10
very good
Pros:

room very quite, facility has warm pool with gym, very nice area and interior

Cons:

breakfast can have more healthy options

2026-03-09 • via Nuitee
J
Julie • solo_traveller • gb
8
Staff friendly and room clean
Pros:

Pleasant and well run

Cons:

Car parking was a little full and poorly lit. The room didn’t have a fridge although there was space and needed more sockets

2026-03-08 • via Nuitee
I
Isabel • solo_traveller • ca
8
Great place
Pros:

All

Cons:

Nothing

2026-03-08 • via Nuitee
D
Donna • family_with_children • gb
9
Pros:

Convenient for Gatwick, clean and comfy

Cons:

Needs a bit updating

2026-03-06 • via Nuitee
M
Martin • solo_traveller • gb
4
You get what you pay for.
Pros:

Food quality was adequate but lacked presentation and choice

Cons:

Total refurbishment required. It appears that the hotel has still not recovered from covid and the housing of asylum seekers

2026-03-05 • via Nuitee
M
M6707NCmartinw • Family
4
Exactly what you pay.
Pros:

Price reflects exactly what you pay for. Room very dated, bathroom old and needs refurbishment. Ripping out, mould and rust and needs a deep clean. TV package awful, food quality and lacks imagination. Staff ok but not majorly happy

2026-03-04 • via Tripadvisor
N
Nishan • solo_traveller • ie
8
Pros:

Comfy room great value

Cons:

Shower wasn't great

2026-03-04 • via Nuitee
N
Nigel • solo_traveller • gb
8
2026-03-03 • via Nuitee
A
Alison • couple • gb
10
2026-03-02 • via Nuitee
J
Joyce • solo_traveller • gb
7
2026-03-02 • via Nuitee
F
farid • couple • gb
5
2026-03-02 • via Nuitee
V
Vicki • couple • gb
10
2026-02-28 • via Nuitee
C
Charlotte • solo_traveller • gb
10
2026-02-28 • via Nuitee