SANA Rex Hotel

Hotels
•
SANA Hotels
7.9 (2310 reviews)
Rua Castilho, 169 , Lisbon , PT
+351 21 388 2161

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.9
Based on 2310 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
P
Pere • solo_traveller • ad
8
2026-09-19 • via Nuitee
G
Gert-Jan • couple • nl
7
2026-09-18 • via Nuitee
O
Oscar Arthur • couple • br
8
Suficiente para o necessário, apenas uma noite
Pros:

A localização muito boa, a café da manhã de muita qualidade, a presteza de informações da portaria

Cons:

Quarto e muito pequeno, o banheiro é minúsculo, o hotel de construção antiga merece melhorias.

2026-09-18 • via Nuitee
A
Ana • family_with_children • es
8
Bien en general estancia cómoda y muy agradable
Pros:

Habitación muy amplia, cama grande y cómoda. La limpieza muy bien y bastante céntrico a unos veinte minutos caminando del centro. Zona tranquila.

Cons:

Desayuno bien pero repetitivo y poco oferta de restaurantes y supermercados cerca.

2026-09-18 • via Nuitee
I
Irmgard • solo_traveller • de
7
2026-09-18 • via Nuitee
P
paulo • extended_group • lu
4
2026-09-16 • via Nuitee
J
Jovana • couple • br
9
Café da manhã surpreendeu!
Pros:

Gostei muito da localização e do café da manhã.

Cons:

O quarto é confortável mas bem apertado. O que salva é que tem uma sacada.

2026-09-16 • via Nuitee
C
Caroline • solo_traveller • pt
8
2026-09-16 • via Nuitee
P
perez • extended_group • co
9
Agradable
Pros:

Variedad y calidad en el desayuno. Comodidad y limpieza de las habitaciones y baño. Excelente vista sobre el parque que incita al descanso. Profesionalismo del personal (recepción, bar y restaurante)

Cons:

Estado del ascensor. Requiere pronto mantenimiento.

2026-09-16 • via Nuitee
R
Raffaella • solo_traveller • it
9
Pros:

Posizione eccellente, staff gentile, colazione meravigliosa

Cons:

Il quarto letto per terra

2026-09-16 • via Nuitee
H
Hugo • couple • pt
8
Boa
Pros:

Localização a simpatia dos funcionários

2026-09-14 • via Nuitee
J
Jeoffrey • solo_traveller • be
8
2026-09-13 • via Nuitee
Ángela • solo_traveller • es
10
2026-09-13 • via Nuitee
S
Stephanie • solo_traveller • de
8
2026-09-13 • via Nuitee
S
Silva • solo_traveller • ao
8
2026-09-13 • via Nuitee
A
Agata • family_with_children • pl
8
Hotel w dogodnej lokalizacji.
Pros:

Lokalizacja w porządku o ile ktoś nie chce mieszkać w ścisłym centrum. Dość niedaleko od metra. Hotel położony przy dość ruchliwej ulicy, ale wieczorami nie było głośno.

Cons:

Ciasne łazienki, klimatyzacja nad samym wezgłowiem łóżka, przez co wieje w głowę i nie może pracować. Lata w Lizbonie są upalne, więc klimatyzacja ratuje odpoczynek. W hotelu są smaczne śniadania, ale jak już pisano są dość monotonne. W pokoju nr są dokładane kawy.

2026-09-12 • via Nuitee
M
MANUEL • couple • es
9
2026-09-11 • via Nuitee
R
Renàta Alexa • couple • hu
8
2026-09-11 • via Nuitee
A
AVITUS • solo_traveller • za
1
No returning.
Pros:

The location is ideal. Close to shops and eateries.

Cons:

Manager’s dishonesty and incompetent behavior. He fabricates stories to extort money from clients.

2026-09-10 • via Nuitee
N
Numo • family_with_children • ch
8
2026-09-10 • via Nuitee