SANA Rex Hotel

Hotels
•
SANA Hotels
7.9 (2108 reviews)
Rua Castilho, 169 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2108 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
N
Nadia • extended_group • it
8
2026-05-07 • via Nuitee
B
BARBARA • extended_group • si
8
2026-05-07 • via Nuitee
D
Davide • solo_traveller • ch
8
Pros:

Great city/sea view from 9th floor and friendly staff. Good value for the money. 20-30 minute walk to Bairro Alto and Principe Real. 2 subways stations in walking distance.

Cons:

A little bit outdated with some need of renovation, but very clean.

2026-05-05 • via Nuitee
A
Audrey • solo_traveller • hu
7
Pros:

Reggeli, az ágy kicsi de kényelmes.

Cons:

Inkább boutique hotel. Minden nagyon kicsi, nincs tér. A WC az ajtóban van.

2026-05-05 • via Nuitee
D
Dorota • solo_traveller • pl
9
2026-05-05 • via Nuitee
T
Torquato • couple • br
10
Pros:

Café da manhã incrível

2026-05-03 • via Nuitee
O
Olena • solo_traveller • tr
8
Pros:

Konumu çok iyi, kahvaltısı çok iyi (çeşit çok ve taze), resepsyon çok kibar ve yardımsever.

Cons:

Oda temizdi ama dar.

2026-05-03 • via Nuitee
F
Francisco • solo_traveller • es
7
Pros:

Calidad-precio y alrededores del hotel.

Cons:

Ruido de aviones y cañerías.

2026-05-03 • via Nuitee
M
MYRIAN • solo_traveller • es
10
2026-05-03 • via Nuitee
Ігор • family_with_children • ua
10
2026-05-03 • via Nuitee
L
Lynn • extended_group • gb
10
Excellent
Pros:

The location
Clean and comfortable
Nice bar area
Excellent breakfast
Welcoming staff

Cons:

N/a

2026-05-02 • via Nuitee
S
Sandra • solo_traveller • pt
8
2026-05-01 • via Nuitee
E
emmanuel • couple • fr
8
2026-05-01 • via Nuitee
P
Pamela • couple • ca
8
It was a very enjoyable stay.
Pros:

The room was clean and I enjoyed having a balcony. The breakfast was amazing. Everything you could imagine was provided and it was all very fresh.

I enjoyed the bar in the evening.

Cons:

The room was a bit small for 2 people

2026-04-30 • via Nuitee
A
Aleksei • extended_group • pt
9
Заменить или добавить не большие подушки для сна на животе
Cons:

Очень плохие подушки на мой вкус…..

2026-04-29 • via Nuitee
S
Stella • family_with_children • ao
8
2026-04-29 • via Nuitee
L
LUC • extended_group • lu
9
Cons:

petite salle de bain

2026-04-28 • via Nuitee
C
Ciaran • couple • ie
8
Pros:

Location

Cons:

Small rooms

2026-04-28 • via Nuitee
M
Massimiliano • solo_traveller • nl
3
2026-04-28 • via Nuitee
C
Colm • solo_traveller • gb
9
Lovely hotel overlooking the park
Pros:

It's a very well located hotel, an easy cab or metro ride from the hotel. Our balcony room offers a fabulous view over the park and the city. The staff were all very friendly and helpful throughout our stay. The delicious breakfast was served in a really nice room.

Cons:

The lift was a bit small, but wasn't a hardship at any stage.

2026-04-27 • via Nuitee