SANA Rex Hotel

Hotels
•
SANA Hotels
7.9 (2160 reviews)
Rua Castilho, 169 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2160 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
C
Cunha • solo_traveller • pt
9
Excelente
Pros:

Gostei de tudo

Cons:

Nada

2026-06-06 • via Nuitee
M
Marlene • family_with_children • ie
8
Good
Pros:

Has a park in front of the hotel an good transportation an you can walk to city center

Cons:

The breakfast not to much to offer at all

2026-06-06 • via Nuitee
A
Antonio Sergio • couple • br
9
2026-06-06 • via Nuitee
M
mick • solo_traveller • pt
10
2026-06-06 • via Nuitee
D
Daniela • extended_group • br
8
2026-06-06 • via Nuitee
A
Alexandre • extended_group • pt
10
2026-06-05 • via Nuitee
A
Anca • family_with_children • ro
6
2026-06-05 • via Nuitee
P
Palmeiras87 • solo_traveller • br
9
2026-06-04 • via Nuitee
R
Ricardo • solo_traveller • lu
7
2026-06-04 • via Nuitee
S
Sara • couple • pt
10
Pros:

Simpatia e disponibilidade dos funcionários

Cons:

Nada a apontar

2026-06-01 • via Nuitee
A
ANTÓNIO JOSÉ DE • couple • pt
9
Gostei muito
Pros:

Excelente pequeno almoço, recomendo.

Cons:

Acessibilidade á sala de pequenos almoços, para pessoas com mobilidade reduzida

2026-06-01 • via Nuitee
C
Corina • couple • pt
9
Muito boa localização e atendimento
Pros:

Excelente o local

2026-06-01 • via Nuitee
F
François • solo_traveller • fr
10
Pros:

Emplacement. Petit déjeuner. Personnel.

Cons:

Salle de bains un exiguë avec entrée dans la baignoire peu commode

2026-06-01 • via Nuitee
N
Niloofar • solo_traveller • de
8
Great breakfast, lovely view and kind staff
Pros:

- The breakfast was incredible.
- The staff were very kind and allowed me to check in two hours earlier.
- I really liked the view from my balcony.

Cons:

- The bathroom was a little small and outdated.
- The water pressure could have been stronger, especially for washing long hair.

2026-05-31 • via Nuitee
Y
Yuri Trubitsin • solo_traveller • ge
10
Pros:

Very friendly staff. Good breakfast.

Cons:

No comments

2026-05-31 • via Nuitee
Z
Zimmerhofer • family_with_children • it
5
2026-05-31 • via Nuitee
J
jose • solo_traveller • us
10
2026-05-31 • via Nuitee
L
Lucia • couple • es
8
Recomendable 💯 x 💯
Pros:

El personal muy agradable y atento. La mujer de recepción un encanto.
La ubicación es perfecta, la habitación cómoda y limpia.
El desayuno perfecto 👌🏽

Cons:

El baño un poco pequeño y hubo un pequeño problema con el lavabo

2026-05-31 • via Nuitee
R
Restrepo • couple • co
8
Pros:

Lo central.habitacion pequeña

Cons:

Habitación pequeña

2026-05-31 • via Nuitee
N
Nykyta • couple • ua
8
2026-05-30 • via Nuitee