SANA Rex Hotel

Hotels
•
SANA Hotels
7.9 (2040 reviews)
Rua Castilho, 169 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2040 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
J
Juuso • family_with_children • fi
9
Miellyttävä hotelliyö.
Pros:

Erinomaisen joustava ja ripeä palvelua. Erityisen iso kiitos, kun joustitte sisäänkirjautumisajankohdassa. Aamiainen oli maukas ja monipuolinen. Näkymät huoneesta vaikuttavat. Paljon tilaa huoneessa.

Cons:

Seinävaloja ei saanut sammutettua, vaan lamput piti ruuvata irti. Aamiainen oli hyvin sokeripainotteinen. Huoneen kaksi televisiota oli samat, joten molemmat kaukosäätimet ohjasivat molempia televisioita.

2026-04-10 • via Nuitee
A
António • family_with_children • pt
10
Pros:

Os funcionários, a localização e o pequeno-almoço.

Cons:

O hotel é óptimo e está muito bem localizado. Acho que poderiam apostar mais na sua modernização. De resto, nada a dizer porque é efectivamente um excelente hotel.

2026-04-09 • via Nuitee
K
Kevin • solo_traveller • es
9
Pros:

Great experience! As every hotel should be!

2026-04-09 • via Nuitee
S
Sensolini • couple • it
7
Piacevole la città ma albergo non comodissimo in cima ad una salita , molto datato , bagno troppo piccolo , stanza picco
Pros:

Colazione

Cons:

Collocazione non comodissima, staff che non parlava quasi italiano, arredi datati , bagno piccolissimo e scomodo

2026-04-09 • via Nuitee
B
Bruna • couple • br
10
2026-04-09 • via Nuitee
S
Sara • family_with_children • pt
8
Pros:

O pequeno almoço é muito completo e variado. Estava tudo muito fresco, preocupação em repor logo as coisas que iam acabando. Tudo muito saboroso

2026-04-09 • via Nuitee
M
M.Mercedes • solo_traveller • es
10
2026-04-08 • via Nuitee
M
Michael • couple • gb
9
Pros:

The room was a good size and the bed was comfortable. The welcome drink was a nice touch as well and much appreciated.

Cons:

I was on the 7th floor and didn't fancy walking up the stairs so had to rely on the lift which was small and slow. I might have requested a room on a lower floor if I'd realised.

2026-04-08 • via Nuitee
D
Diego • couple • es
5
2026-04-08 • via Nuitee
G
Giovanni • couple • it
9
2026-04-08 • via Nuitee
A
Angie • couple • co
9
Pros:

Habitaciones cómodas

Cons:

Tina muy alta y puede ser peligroso

2026-04-07 • via Nuitee
W
Williams • solo_traveller • za
10
Pros:

Breakfast and staff were highlights.

2026-04-07 • via Nuitee
C
Chris • couple • gb
10
Welcoming, comfortable and well located for us.
Pros:

Beautiful historic breakfast room. Wide choice of breakfast items. Our bedroom had a lovely large balcony with view over the park. Very attractive sitting/bar area. Staff very welcoming and attentive.

2026-04-07 • via Nuitee
S
Sergii • solo_traveller • ua
10
2026-04-06 • via Nuitee
M
Molina Ortega • couple • es
5
2026-04-06 • via Nuitee
J
Juan Antonio • extended_group • es
10
Espectacular desayuno
Pros:

Muy bien situado, fuimos 16 amigos y se portaron genial con todas las peticiones!

Cons:

Nada! Todo nos gustó!

2026-04-06 • via Nuitee
G
Gerhard • couple • at
9
Great view over Lisbon from our balcony - Start for great vacation
Pros:

Sehr schöner Ausblick auf die Stadt (wir waren im 7. Stock). man sieht bis hinunter in den Hafen und sieht auch den Sonnenaufgang
Das Frühstück war sehr gut uns sehr ausreichend. das Personal war sehr freundlich.
Hinweis: die Metro-Station "Pombal" ist in der Nähe, man kommt aber mit dem Bus 723 auch gut und direkt nach Belem (besser die tatsächlichen Abfahrtszeiten auf der Website suchen, Google ist hier nicht immer korrekt)
wir hatte ein Mietauto von Europcar, das man gleich auf der anderen Seite Parks abholen konnte. Gleich neben dem Hotel gibt es auch anderen Stationen für Mietautos.

Cons:

Das Zimmer ist wirklich sehr klein, entspricht aber den Angaben. Insonbesondere das Badezimmer ist etwas eng.
trotzdem: wir würden das Hotel wieder buchen.

2026-04-05 • via Nuitee
M
Manzanero • couple • es
7
2026-04-05 • via Nuitee
A
Ahsan ur • solo_traveller • sa
9
Awesome stay
Pros:

Neat and clean

Cons:

Not much big size of room

2026-04-05 • via Nuitee
S
Sara • couple • gb
8
2026-04-05 • via Nuitee