Grand Hotel Heiligendamm

Hotels
•
Independent
9 (111 reviews)
Prof.-Dr.-Vogel-Strasse 6, Heiligendamm, Bad Doberan, MV, 18209 , Bad Doberan , DE
49-38-2037400

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Facilities

Meeting rooms
Full-service spa
Parasailing nearby
Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Electric car charging station
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Relax
Family time
Clean
Great people
Beautiful location
Cons:
Miserable service
Language barrier
Forgetful room service

Categories

Cleanliness
8.33
General cleanliness mentioned positively, but service issues may influence perceptions.
Service
8.8
Negative experience with service noted, yet partially redeemed by bar staff, thus still above average.
Location
9.34
The facility's beautiful setting enhances the overall appeal.
Room Quality
9.29
Not explicitly mentioned; assumed to be satisfactory based on overall rating.
Amenities
9.32
Amenities are enjoyable as implied by the pros.
Value for Money
8.78
Satisfactory given the overall quality, despite some service issues.
Food and Beverage
9.33
No specific mention but assumed to meet expectations based on overall hotel sentiment.
Overall Experience
8.8
Mixed sentiments, with notable positives and some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Escape to the serene paradise of Grand Hotel Heiligendamm, where luxury meets coastal charm.

Relaxation and Wellness
Unwind at our full-service spa, offering a range of massages, body treatments, and rejuvenating facials. Pamper yourself in a tranquil environment that prioritizes your well-being.

Endless Recreation
Enjoy our health club, or take a dip in one of our two inviting pools—indoor and outdoor. Complement your stay with a stroll along the nearby sandy beaches, easily accessible via our area shuttle.

Culinary Delights
Savor exquisite dining at one of our three restaurants, or indulge in room service any time. Conclude your day with a refreshing drink at our stylish bars, including beachfront and poolside options.

Book your escape at Grand Hotel Heiligendamm today and experience unmatched luxury along the beautiful coast!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RLG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Covid

    Minimum age for COVID-19 test requirement: 6

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 8.8
Y
Yelena • extended_group • de
9
2026-07-18 • via Nuitee
J
Julien • family_with_children • de
7
Cons:

Cleaning services still require a lot of work

2026-07-18 • via Nuitee
M
Michael • couple • de
9
Wir kommen wieder
Pros:

Komfortabel

Cons:

Hotelstrand

2026-07-16 • via Nuitee
C
Carolina • couple • se
8
Lyxigt, god mat och fantastiska omgivningar
Pros:

Balkong, rymligt rum och stort badrum.

Cons:

Inget

2026-07-15 • via Nuitee
I
Inger-Johanne • family_with_children • no
9
2026-07-13 • via Nuitee
U
Uwe • couple • de
10
Mit dem Event ‘Ronny Sievers and friends’ besonders gut
Pros:

Sehr geräumige und gemütliche Zimmer - sehr bequemes Bett

Cons:

War alles perfekt

2026-07-13 • via Nuitee
E
Eduard • couple • de
2
Preis-Leistung stimmt überhaupt nicht
Pros:

Nichts

Cons:

Alles

2026-07-13 • via Nuitee
D
Dr. Manfred • couple • de
10
2026-07-10 • via Nuitee
J
Jörg • couple • de
9
2026-07-10 • via Nuitee
R
Radosław • couple • pl
7
Jeśli cenisz ciszę świetny wybór
Pros:

Cisza spokój , wspaniałe molo , przepięknie utrzymany obiekt ,sporo zieleni , wspaniałe śniadania .Dania w restauracji dobre , piękna sala .

Cons:

Wieczorem nieprzyjemny zapach z pod prysznica , wanny , toalety , troszkę zużyte wyposażenie pokoi , wszędzie wejścia na kartę .

2026-07-10 • via Nuitee
J
Julia • solo_traveller • de
10
2026-07-09 • via Nuitee
Y
Yvonne • family_with_children • de
8
2026-07-08 • via Nuitee
W
Walter • couple • de
10
2026-07-07 • via Nuitee
J
Jürgen • couple • de
7
Erholung pur! Wir kommen wieder
Pros:

Die ruhige Lage des Haus, die Frühstücksterrasse und das Buffet sind ein wahrer Traum! Das Personal ist ausgesprochen freundlich. Die Betten sind hervorragend!

Cons:

Die Möblierung ist etwas in die Jahre gekommen, teilweise ist die Einrichtung beschädigt. Und es sind deutliche Gebrauchsspuren zu sehen.

2026-07-06 • via Nuitee
B
Bo • couple • se
10
Fantastiskt läge med utsökt Restaurant Friedrich Frantz
2026-07-02 • via Nuitee
J
Juliane • couple • de
7
2026-07-01 • via Nuitee
L
Lothar • solo_traveller • de
9
2026-07-01 • via Nuitee
F
Frank privat • couple • de
7
2026-06-28 • via Nuitee
E
Elise • family_with_children • de
9
2026-06-28 • via Nuitee
A
Albrecht • solo_traveller • de
10
Pros:

Die Ruhe in der Anlage zur Küste, auch vom Fenster aus

Cons:

Mir fehlte die Übersicht über die Restaurantangebote.

2026-06-24 • via Nuitee