Hampton Inn & Suites Palm Desert

Hotels
•
Hampton Inn
8.6 (635 reviews)
74-900 Gerald Ford Drive , Palm Desert , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Uncomfortable sofa bed
Construction noise

Categories

Cleanliness
8.39
Most reviews praised the cleanliness of the room except a couple mentioning issues due to renovations.
Service
9.06
Staff was often described as friendly and helpful.
Location
9.2
Multiple reviews highlighted the convenient location for accessing attractions.
Room Quality
8.55
General comfort was noted, although some rooms had issues like uncomfortable sofa beds.
Amenities
7.98
No pool available due to construction and some guest feedback indicated dissatisfaction with breakfast facilities.
Value for Money
8.14
Some guests felt the pricing was high given the number of issues they encountered.
Food and Beverage
8.69
Breakfast received good reviews, though the quality of some items was criticized.
Overall Experience
8.76
Despite some inconveniences, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:10

Property Description

Luxurious Amenities and Convenient Location

Located just nine miles from Palm Springs International Airport, Hampton Inn & Suites Palm Desert offers a perfect blend of luxury and convenience. Enjoy the outdoor pool, hot tub, and jogging track during your stay.

Comfortable Rooms with Modern Features

Relax in rooms equipped with flat-screen TVs, free Wi-Fi, microwaves, refrigerators, and coffee makers. Unwind in the seating area or catch up on work at the desk.

Convenience and Entertainment for All

Start your day with a delicious breakfast buffet, stay active in the gym, and explore nearby attractions like the Children's Discovery Museum and Living Desert Zoo. With a business center and meeting facilities, Hampton Inn & Suites Palm Desert caters to all your needs.

Book your stay now at Hampton Inn & Suites Palm Desert for a memorable and enjoyable experience.

Important information:

WE REGRET TO INFORM YOU THAT OUR ELEVATOR IS CURRENTLY OUT OF ORDER UNTIL THURSDAY 12/28/23. ONLY STAIRS ARE AVAILABLE TO GET TO THE 2ND AND 3RD FLOOR.

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 635 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.2
Room Quality: 8.55
Amenities: 7.98
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.76
I
Isela • couple • us
10
Perfectly to stay if you want a concert at Acrisure Arena.
Pros:

It’s so close from Acrisure Arena. We only went to a concert.

Cons:

The room to take breakfast is too small or have uncomfortable tables.

2026-06-20 • via Nuitee
C
Cheryl • solo_traveller • us
9
2026-06-14 • via Nuitee
K
Kristi • solo_traveller • us
10
2026-06-13 • via Nuitee
V
Vianca • family_with_children • us
9
2026-06-10 • via Nuitee
N
Norberto • couple • us
7
Pros:

Lose to the freeway

Cons:

It was under staff, I checked in early through the app but my room was not ready. I got my room at 4:50 pm. I got there at 2:50pm. Waited 2 hr for room to get ready and clean

2026-06-10 • via Nuitee
P
Pablo BERGES • couple • ar
9
LUGAR AGRADABLE. BUEN DESAYUNO Y SERVICIOS COMPLETOS
Pros:

BUEN DESAYUNO Y HABITACION COMODA. SERVICIO DE LA GENTE QUE TE ATENDIA

2026-06-04 • via Nuitee
H
Haleh • couple • us
8
2026-06-02 • via Nuitee
G
GERARDO • extended_group • us
10
Resting
Pros:

The staff were helpful and friendly

2026-06-02 • via Nuitee
G
Garcia • family_with_children • us
10
2026-06-01 • via Nuitee
L
Lizbeth • family_with_children • us
10
2026-05-26 • via Nuitee
K
Kindra • couple • us
4
It served its purpose just fine.
Pros:

It was close to the freeway and restaurants.

Cons:

We had to wait over an hour after the required check in time for our room and then that room smelled like feet so we asked to change rooms. Don't took a few hours to settle in which was super annoying.

2026-05-26 • via Nuitee
D
Diana • solo_traveller • us
10
Excellent stay
Pros:

Room was clean, staff were very friendly, breakfast was great and had plenty to go around. Very good stay!

Cons:

Bed was a little bit hard but comfortable.

2026-05-25 • via Nuitee
T
Tracy • family_with_children • us
6
Adequate for one night, quick stay. Would look for something else if traveling there again.
Pros:

Room was clean and adequate

Cons:

Breakfast was poor. Coffee was empty for 20 minutes, selection of food was very limited and meager. Trash was overflowing and staff walked by it without emptying it.

2026-05-18 • via Nuitee
L
Lanette • couple • us
10
Pros:

Staff was super friendly. Room was clean. The breakfast was delicious! Overall great experience.

2026-05-17 • via Nuitee
S
Sharon • couple • us
8
Great place for one night
Pros:

Close to visiting location

Cons:

Dusty landscape needs improving parking awful

2026-05-17 • via Nuitee
J
Janet • family_with_children • us
9
2026-05-15 • via Nuitee
L
Lizbeth • family_with_children • us
10
2026-05-12 • via Nuitee
H
Heba • solo_traveller • us
1
Very bad experience.
Pros:

I was not able to sleep all night from the loud noise coming from the room above me. When I complained, I was told that it is a large family and staff did nothing. Before leaving, I raised my concern again and the office staff apologized and said that she would give me a discount. I did not ask for a discount and she did not need to lie. I had an important meeting in the morning and I could not open my eyes or think. It was a stressful and exhausting experience.

Cons:

Very loud noises and lack of consideration, followed by unhelpful and untruthful staff.

2026-05-06 • via Nuitee
Q
Questad • couple • us
8
2026-05-05 • via Nuitee
L
Lizbeth • family_with_children • us
10
2026-05-03 • via Nuitee