Hotel Casona de la Reyna

Hotels
8.4 (3762 reviews)
Carreras de San Sebastián, 26 , Toledo , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable mattresses
Friendly staff
Good breakfast options
Great location
Cons:
High parking fees
Cleaning issues in bathrooms
Small family rooms

Categories

Cleanliness
7.73
Some reviews mention cleanliness issues, particularly in the bathrooms.
Service
9.2
Multiple reviews praise the exceptional service and friendly staff.
Location
8.74
The hotel is well-located, with easy access to the historic center and parking.
Room Quality
8.19
Rooms are generally described as comfortable, but one review noted a small room for families.
Amenities
8.72
The amenities, like parking and breakfast, receive positive comments.
Value for Money
7.68
Some guests felt that parking fees were high, affecting perceived value.
Food and Beverage
8.23
The breakfast is generally well-received, with mentions of good options.
Overall Experience
8.7
Overall, guests seem satisfied with their stay and express intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Historic Charm and Modern Comforts

The Hotel Casona de la Reyna offers a unique blend of historic charm and modern comforts. Set in a 16th-century townhouse, the hotel boasts original features like centuries-old oven, cistern, fountains, and fireplace, creating an authentic ambiance.

Convenient Amenities

Alongside its historic elements, the hotel provides convenient amenities such as WiFi internet access, ensuring you stay connected during your visit. The fine decor throughout the property adds a touch of elegance to your stay.

Relaxing Atmosphere

Start your day with a delightful continental breakfast before exploring Toledo. After a day of sightseeing, unwind in the comfortable lounge area by the fireside, perfect for relaxation.

Experience the perfect blend of history and comfort at Hotel Casona de la Reyna. Book your stay now for an unforgettable experience.

Important information:

Extra beds and cots are available upon request and must be confirmed by the hotel. Supplements are not calculated automatically in the total cost, and must be paid separately at the hotel.


Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 3762 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
S
Silvia couple es
10
Todo perfecto,para poner alguna pega el aparcamiento es complicado aparcar por la zona si no reservas la plaza de garaje
Pros:

La ubicación

Cons:

El aparcamiento, como no reserves una plaza de garaje a 18€ el día que te ofrece el hotel, es complicado aparcar por la zona.

2026-03-28 via Nuitee
M
Manuel couple es
10
Pros:

Todo muy bien

Cons:

Todo perfecto

2026-03-28 via Nuitee
U
Urszula couple pl
9
2026-03-27 via Nuitee
F
Felix couple es
7
Toledo y los precios imposibles.
Pros:

La ubicación.

Cons:

El precio. Me pareció excesivo pagar 5€ adicionales el día de la salida por dejar el coche unas horas más, después de haber pagado 18€ diarios de parking.

2026-03-27 via Nuitee
J
Juan Francisco couple es
9
2026-03-27 via Nuitee
R
René Farla couple nl
7
Net voldoende
Pros:

Ontbijt, bedden, hygiëne

Cons:

Geen werkende airco (argument 's nachts nog koel (?!)), matige douche (geen echte goede straal)

2026-03-26 via Nuitee
N
Nicholas couple us
9
2026-03-26 via Nuitee
J
JENNY family_with_children us
10
Pros:

The rooms were lovely and the location was very nice. We were able to use the hotel making for an extra €18/ night and walked everywhere we needed after arriving in the city.

2026-03-25 via Nuitee
T
Tatiana extended_group es
8
Pros:

Súper amables para todo y atentos para resolver

2026-03-25 via Nuitee
A
Ari family_with_children fi
8
2026-03-25 via Nuitee
C
carmen couple es
5
Salvo por la recepcionista del hotel, las habitaciones limpias y amplias
Pros:

la amplitud de la habitación y la limpieza de ésta.

Cons:

La recepcionista que nos atendió . Desagradable desde el primer momento. Prepotente...parecía que le molestaba hasta explicar. Nunca me había encontrado con alguien así en un hotel.

2026-03-25 via Nuitee
A
Amparo Maria couple es
8
Pros:

La tranquilidad de la zona queda a 10 min andando del centro histórico pero hay un autobús en la puerta

Cons:

Que reservas una plaza de parking y no te asignan una numerada
A medida que van llegando aparcan donde hay libre y tuvimos que aparcar en una zona complicada para maniobrar

2026-03-24 via Nuitee
A
Alba solo_traveller es
8
Pros:

Ubicación bastante buena para ir andando al centro o a cualquier punto de visita obligatorio en Toledo. La habitación era cómoda y estaba limpia.
El desayuno es completo y está bien de precio.
Personal amable.

2026-03-24 via Nuitee
J
JAVIER couple es
8
2026-03-23 via Nuitee
J
Jean extended_group be
9
Très bon séjour, on recommande fortement cet hotel!
Pros:

Très bonne localisation, personnel très accueillant et prêt à aider

2026-03-23 via Nuitee
I
Isabelle family_with_children fr
8
Très bien
2026-03-23 via Nuitee
M
MIGUEL ANGEL couple es
8
Agradable
Pros:

Desayuno, amabilidad del personal, atención

Cons:

Está viejo, necesita mejoras.

2026-03-23 via Nuitee
F
Francesca couple it
9
2026-03-22 via Nuitee
A
Ana María family_with_children es
9
Lo recomiendo el alojamiento
Pros:

La casa y la ubicación ,muy tranquila.

2026-03-22 via Nuitee
N
NURIA couple es
9
2026-03-22 via Nuitee