Safi Royal Luxury Centro

Hotels
8.4 (2413 reviews)
Pino Suarez 444 Sur , Monterrey , mx
+52 81 8100 7080

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Excellent Location
Good Food Options
Cons:
Inconsistent Service
Cleanliness Issues
Noise Problems

Categories

Cleanliness
6.86
Room service trays were not cleared; cleanliness issues were noted during the stay.
Service
9.83
Exceptional service from Lorena Ali; made the guests feel welcomed and valued.
Location
9.37
The location was praised for its convenience and accessibility for travel.
Room Quality
7.82
General comfort noted, but issues with noise isolation reported.
Amenities
7.85
Gym access issues reported; amenities were generally satisfactory.
Value for Money
8.31
Guests felt the value may not meet expectations based on service inconsistencies.
Food and Beverage
8.86
Food and welcome drinks were appreciated, contributing positively to the experience.
Overall Experience
8.33
Overall experience was disappointing due to service, but some aspects were enjoyed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:10

Property Description

Luxurious Accommodations and Amenities

Located just 3 blocks from downtown Monterrey, the Safi Royal Luxury Centro offers spacious and air-conditioned rooms with a range of amenities including cable TV, coffee maker, ironing facilities, and a hair dryer.

Prime Location for Exploration

Situated minutes away from the vibrant Macro Plaza, guests can easily explore the city's attractions such as museums, cathedrals, monuments, and charming shops all within walking distance of the hotel.

Relaxation and Dining Options

After a day of sightseeing, guests can unwind by taking a dip in the outdoor pool, savor a gourmet meal at the on-site restaurant, or stay active at the fitness center.

Book your stay at Safi Royal Luxury Centro for a luxurious and convenient Monterrey experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Rates with breakfast included will enjoy a continental buffet please notice that breakfast is just for adults included in rate, an upgrade is available for an extra fee.

Any person over 12 years will be considered as adults.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

8.4
Based on 2413 reviews
Cleanliness: 6.86
Service: 9.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
Y
Yolanda • family_with_children • us
9
2026-08-21 • via Nuitee
V
Veronica • solo_traveller • mx
8
Pros:

Es bonito

Cons:

Que habia polvo acumulado en la cama.

2026-08-16 • via Nuitee
M
Marco • couple • us
1
2026-08-16 • via Nuitee
R
Rafael • solo_traveller • mx
5
Pros:

La cama y almohadas muy comoda

Cons:

Los telefonos no sirven para comunicarse a recepción.
Solicite ayuda con los otros huespedes que estaban gritando a las 2:30am y nunca hicieron nada
La comida del bufet para comer muy decepcionante

2026-08-14 • via Nuitee
A
Alberto • solo_traveller • mx
5
Cons:

La habitación no estaba con buen aseo. Había cabellos de mujer por toda la duela

2026-08-13 • via Nuitee
Q
Quijano • couple • mx
8
2026-08-12 • via Nuitee
M
Mario • family_with_children • us
10
Pros:

Tienen un personal exelente muy amables y jenerosaq

Cons:

Los gusta todo es nuestro hotel de siempre que visitamos Monterrey

2026-08-10 • via Nuitee
J
Juárez Ibarra • solo_traveller • mx
7
2026-08-10 • via Nuitee
S
Sabine • couple • us
5
2026-08-10 • via Nuitee
J
Janie • solo_traveller • us
1
Cons:

It wasn’t very clean. Very rude while checking in

2026-08-06 • via Nuitee
J
Juan carlos • solo_traveller • mx
9
2026-08-06 • via Nuitee
D
De Luna • solo_traveller • mx
10
Pros:

La atención de la recepcionista al llegar y la del mesero en el desayuno,la habitación en el jardin que me dieron

Cons:

Todo me gustó

2026-08-05 • via Nuitee
N
Natalia • couple • us
1
Terrible. Will never come back
Cons:

We did an hour and a half line to be able to check in, and once we got to the counter they didn’t have rooms and made us wait an extra hour therw

2026-08-04 • via Nuitee
A
Alejandra • solo_traveller • mx
8
Cómodo y accesible
Pros:

El restaurante excelente, el pan delicioso

Cons:

Había demasiados niños en la alberca y haciendo mucho ruido. Ojo si quieres pasar tiempo en calma o solo van adultos...considerar que en la temporada vacacional puede haber muchos niños en las áreas de alberca.

2026-08-02 • via Nuitee
C
Carlos • couple • us
10
2026-07-24 • via Nuitee
I
ignacio • solo_traveller • mx
9
Cons:

No sirvo el aire acondicionado de mi habitación

2026-07-24 • via Nuitee
M
Maria • solo_traveller • us
7
En horas pico es algo difícil el acceso pero tiene excelente valet parking y buen estacionamiento
Pros:

El personal y el servicio del restaurante es excelente. Su comida muy rica y los mesero muy amables

Cons:

La ubicación no es muy buena aunque está en área cerca del centro .

2026-07-20 • via Nuitee
J
Javier • couple • us
2
2026-07-20 • via Nuitee
J
juan • solo_traveller • mx
1
2026-07-18 • via Nuitee
L
Luis • couple • mx
10
2026-07-17 • via Nuitee