Safi Royal Luxury Centro

Hotels
8.4 (2226 reviews)
Pino Suarez 444 Sur , Monterrey , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Excellent Location
Good Food Options
Cons:
Inconsistent Service
Cleanliness Issues
Noise Problems

Categories

Cleanliness
6.86
Room service trays were not cleared; cleanliness issues were noted during the stay.
Service
9.83
Exceptional service from Lorena Ali; made the guests feel welcomed and valued.
Location
9.37
The location was praised for its convenience and accessibility for travel.
Room Quality
7.82
General comfort noted, but issues with noise isolation reported.
Amenities
7.85
Gym access issues reported; amenities were generally satisfactory.
Value for Money
8.31
Guests felt the value may not meet expectations based on service inconsistencies.
Food and Beverage
8.86
Food and welcome drinks were appreciated, contributing positively to the experience.
Overall Experience
8.33
Overall experience was disappointing due to service, but some aspects were enjoyed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:10

Property Description

Luxurious Accommodations and Amenities

Located just 3 blocks from downtown Monterrey, the Safi Royal Luxury Centro offers spacious and air-conditioned rooms with a range of amenities including cable TV, coffee maker, ironing facilities, and a hair dryer.

Prime Location for Exploration

Situated minutes away from the vibrant Macro Plaza, guests can easily explore the city's attractions such as museums, cathedrals, monuments, and charming shops all within walking distance of the hotel.

Relaxation and Dining Options

After a day of sightseeing, guests can unwind by taking a dip in the outdoor pool, savor a gourmet meal at the on-site restaurant, or stay active at the fitness center.

Book your stay at Safi Royal Luxury Centro for a luxurious and convenient Monterrey experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Rates with breakfast included will enjoy a continental buffet please notice that breakfast is just for adults included in rate, an upgrade is available for an extra fee.

Any person over 12 years will be considered as adults.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2226 reviews
Cleanliness: 6.86
Service: 9.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
M
Maldonado family_with_children mx
9
2026-02-28 via Nuitee
M
Margaret couple us
10
Pros:

Very welcoming

Cons:

Stuff was continuously asking for tips -straight forward

2026-02-27 via Nuitee
J
Jose solo_traveller mx
7
2026-02-26 via Nuitee
G
Gerardo solo_traveller mx
4
Pros:

Practicamente nada

Cons:

El colchon ya bastante viejo y la habitación sucia y descuidada.

2026-02-25 via Nuitee
M
Melanie couple ca
8
Our stay was pleasant and we really enjoyed cooling down in the pool. I would not rate this a 5 star hotel. Breakfast wa
Pros:

The property is convenient and close to city centre. The swimming pool with water slide was fun and a great addition. Staff were kind and attentive.

Cons:

Our room did not have any shampoo. We had to follow up after calling room service the first time. The water came out dirt colour but cleared out after a long time. Our garden room (second floor) was not very sound proof. I also expected a mini fridge but there were none in our room. Conversations can be heard from the garden and sounds of service staff’s cart from our room. We ordered breakfast from the restaurant’s menu. There were a lot of options however the eggs Benedict did not come as advertised, or was not the traditional kind as expected. The plate and bread was completely soaked with sauce and became too much and very heavy. The menu advertised cherry tomatoes but we got regular sliced tomatoes that were not fresh.

2026-02-23 via Nuitee
Y
Yaneth couple mx
5
No lo recomiendo
Pros:

La ubicacion

Cons:

Las recepcionista sin atenciones, el botones y/o encargado de las maletas prepotente, las llaves de lavabo en mal estado ,la puerta del closet no se podia ni abrir, el bar carisimo

2026-02-23 via Nuitee
S
sandy family_with_children mx
7
Pros:

El gym me gusta mucho solo le falta ventilación.

Cons:

Tire mis sábanas por que olían mucho a perfume de hombre pensando que la cambiarían y me las quitaron jajaja , luego me quitaron insumos de café tuve que bajar al satrbucks a comprar un café.

2026-02-14 via Nuitee
A
Aguirre family_with_children mx
10
Pros:

Muy bonito el hotel y sus istalaciones

Cons:

Que a las 10 de la mañana tocaron limpieza y 10:30 y 11 y eso molesta no dejaron descansar nos despertaron

2026-02-10 via Nuitee
K
Karla family_with_children mx
10
Pros:

Excelente lugar y buena atención

Cons:

Que estaban arreglando la alberca y no pudimos usarla :(

2026-02-09 via Nuitee
A
Alejandro Ivan family_with_children mx
10
2026-02-09 via Nuitee
L
Luis Felipe couple mx
8
2026-02-09 via Nuitee
L
Luz Del Carmen family_with_children mx
8
Pros:

La cama estaba cómoda.

Cons:

La ubicación.
Pensé que estaba en una zona bonita del centro.

2026-01-29 via Nuitee
S
sandy family_with_children mx
8
Pros:

El gym

Cons:

Su Internet es pésimo

2026-01-28 via Nuitee
C
Christian family_with_children de
8
2026-01-27 via Nuitee
M
Manuel couple mx
10
Excelente Hotel
2026-01-26 via Nuitee
L
Luis family_with_children mx
10
2026-01-24 via Nuitee
M
Miriam Lorena solo_traveller mx
10
Perfecta para mis necesidades
Pros:

Ubicación perfecta para mi estancia y la amabilidad del personal

Cons:

Que Starbucks veces abría a las 8 y veces no

2026-01-22 via Nuitee
J
Jesus Eduardo couple mx
10
Pros:

La ubicacion y el trato fueron excelentes

2026-01-20 via Nuitee
N
NOE solo_traveller mx
9
Muy buen Lugar, y excelente ubicación.
Pros:

Todo en General es muy buen hotel, y la relación costo beneficio es excelente, por eso me he hospedado ahí desde hace más de 18 año, cada que visito MTY.

Cons:

Anteriormente en cada habitación, al momento de llegar encontrábamos un par de manzanas y un chocolate, eso era un excelente detalle mismo que ya no he tenido en mis últimos alojamientos. El internet muy inestable.

2026-01-20 via Nuitee
C
Christian couple us
9
2026-01-20 via Nuitee