Casa Spark Santiago

Hotels
8.5 (1680 reviews)
Francisco Noguera, 146 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good pool
Cons:
Issues with cleanliness
Room comfort complaints
Dining not available during events

Categories

Cleanliness
7.39
Mixed sentiments regarding cleanliness; issues with pool towels and the state of some rooms noted.
Service
9.36
The staff was often described as friendly and attentive, although there were some issues with responsiveness.
Location
9.4
Multiple reviews praised the hotel for its great location.
Room Quality
7.85
Some complaints about bed comfort and old room features, but overall satisfactory.
Amenities
7.88
Amenities like the pool were highlighted, but missing facilities such as minibars affected the score.
Value for Money
8.84
Perceived as offering good value, with some dissatisfaction regarding charges for damages.
Food and Beverage
8.39
Breakfast was appreciated but limited dining hours caused inconvenience.
Overall Experience
8.86
Overall a good experience with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:12

Property Description

Luxurious Accommodations
The modern rooms at Panamericana Hotel are not only tastefully furnished but also spacious, offering guests a comfortable stay. With amenities such as an LCD TV, air conditioning, and free Wi-Fi access, your every need is catered to.

Convenient Facilities
Enjoy a refreshing dip in the swimming pool or take advantage of the convenient public transportation links near the hotel, making it easy to explore the city. Additionally, room service is available until 11pm, ensuring you have everything you need at your fingertips.

Culinary Delights
Indulge in authentic Chilean dishes at La Terraza Restaurant located within the hotel premises. Whether you're craving local flavors or international cuisine, there's something to satisfy every palate.

Experience comfort, convenience, and culinary delights at Panamericana Hotel. Book your stay now for an unforgettable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 1680 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
C
Castillo Suero • solo_traveller • cl
10
Pros:

La atención, excelente 👌

2026-05-16 • via Nuitee
J
Jael • couple • cl
7
2026-05-15 • via Nuitee
H
Henrik • couple • cl
9
2026-05-14 • via Nuitee
I
Isabella Sayuri • couple • br
10
Pros:

Quarto e banheiro com o tamanho bom, água, café e chá a vontade na recepção, bom café da manhã, funcionários da recepção e limpeza simpáticos e sempre dispostos a ajudar, localização muito boa.

Cons:

Nada.

2026-05-14 • via Nuitee
M
Mario • couple • cl
9
Muy buena estancia precio calidad y buena ubicacion
Pros:

muy buena la atencion del personal siempre atentos a tus necesidades, el hotel presentaba fallas tecnicas las cuales fueron solucionadas, por mi parte una buena estancia precio calidad.

Cons:

mi puerta no funcionaba muy bien presentaba problemas y mi primera noche faltaban toallas pero el personal rapidamente lo soluciono

2026-05-14 • via Nuitee
I
Iro_Pl • extended_group • pl
10
Pros:

Bardzo dobra lokalizacja, personel bardzo miły i pomocny, obfite i różnorodne śniadania.

2026-05-12 • via Nuitee
C
Carolina • solo_traveller • cl
10
Pros:

La atención y la limpieza

Cons:

Iluminación de la habitación

2026-05-10 • via Nuitee
M
Maria Pia • couple • cl
9
2026-05-10 • via Nuitee
A
Antonio • solo_traveller • es
9
Santiago de trabajo en Spark
Pros:

Todo lo comentado anteriormente, personal, servicios, ubicación, etc.

Cons:

El gimnasio podría mejorar un poco y las zonas interiores de acceso al parking o similares.

2026-05-09 • via Nuitee
L
Lucas • solo_traveller • ar
6
Pros:

La ubicación

Cons:

Mala forma de solucionar del personal
No tienen jabón sólido para el cuerpo, todo líquido
NO TE PUEDEN VENDER AGUAS DURANTE LA NOCHE (increíble para ser 4 estrellas)
Desayuno bien... Café quemado y espantoso durante las dos noches
Servicio de restaurante lento, hay que pedirles por favor que te atiendan

2026-05-08 • via Nuitee
M
marcelo rosental • couple • ar
9
Pros:

la ubicacion es inmejorable , la relacion precio-calidad es lo que nos hace volver a este hotel

2026-05-04 • via Nuitee
V
Vicente • couple • ph
9
Great place to stay in Santiago.
Pros:

- great location
- helpful/friendly staff

2026-04-30 • via Nuitee
J
Jambo • couple • cl
8
2026-04-25 • via Nuitee
S
Sergio • couple • br
10
Pros:

Ótima localização e conforto

Cons:

Faltaram toalhas de banho

2026-04-23 • via Nuitee
S
Sergio • couple • br
10
Ótima relação custo benefício
Pros:

Localização e conforto

Cons:

Nada

2026-04-23 • via Nuitee
D
Duncan • couple • au
6
Pros:

Breakfast was ok. Staff were ok

Cons:

Threw a supposed to be a fridge in room. Property needs some maintenance- Air conditioner in bedroom did not work. TV remotes did not work

2026-04-23 • via Nuitee
R
Rafael • solo_traveller • uy
8
2026-04-22 • via Nuitee
L
Laura RIVA • solo_traveller • ar
9
2026-04-22 • via Nuitee
I
Ivanna • couple • cl
8
2026-04-21 • via Nuitee
E
Erling • family_with_children • cl
5
Hubo problemas con la tarifa de Booking, me dieron una habitacion "buena" y otra horrible
Pros:

La ubicación y el desayuno aceptable

Cons:

Reservé 2 habitaciones dobles superior, y una cumplía con lo básico, la otra horrible, no tenía extractor de aire en el baño, las camas no les funcionaba el freno de las ruedas y se movían para todos lados, no existía frigobar o mini refrigerador, el baño era feo y mal distribuido . Como si fuera poco un día no hicieron aseo en la habitación.

2026-04-20 • via Nuitee