Country Inn & Suites by Radisson, Lubbock, TX

Broken elevator; ac in room awful; poop smeared on the wall in the stairwell; front desk staff awful, light in our kitchenette didn’t work; everything was dirty if falling apart, signs everywhere saying no pets but there were several barking on our floor… do not recommend!!!

Lobby Ang common areas were kept around 80°, elevator out of service, dogs barking, kids screaming around the clock. Room was not cleaned daily. Nothing good to be said.

Awful

One of the worst hotels I’ve ever stayed at. Mattress and sheets were stained. Tile on the floor was coming apart, bathtub was completely rusted. When asking for additional blankets was told they only had enough for each bed to only have one. Elevator was not working.

The elevator wasn't working, beds were uncomfortable and poorly made. Some electrical outlets didn't work. Breakfast biscuits were as hard as rocks. No juice in machine

Staff was truly amazing, but that is where it ended. No pool, no elevator, and the only part the hotel that match the photos was the furniture. Breakfast was a step below of what we were served out in the field in the Marines. Door knobs were missing and card keys worked once and never again. The helpful staff had to let us in. Tiles were broken and coming lose in our room, even the lamp was missing parts. My advice, spend the extra 10 bucks a night and go somewhere else.

Extra charges and Deposit not to be returned to my Credit card for three days.

Dirty - broken elevator - broken ice machine- why is this hotel even recommended- nasty beds - didn't even stay there - left - dirty furniture- don't stay there

Overpriced for what it is. Had to change rooms 4 times. First room bed was so bowed you could lay in the middle and put a board across sides without touching you and no refrigerator. 2nd room AC did not work at all (pretty much most of the building didn't either) and cabinets hadn't been cleaned out in months, not white glove clean obvious trash. 3rd room AC barely worked. 4th room same AC problems, had a full size refrigerator open with parts missing so wasn't usable.

This is a $50 hotel at best, but priced like its a holiday inn.

Loose tile in the restroom elevator out of service had to go 3 flights of stairs. Breakfast infested with flies stained carpet on room

when we got to town, we drove up to the hotel look like a deserted island place. It was only one car in the parking lot. It was ran down, very ran down, ducks all over the windows, dripping and going on Dark when you walk up to the building when you walk in there, they didn’t have no AC. They did not have no elevators working. It was just I was afraid to stay there so me and my husband decided to leave because it was just that terrible. I can’t believe what we had walked up on it was terrible terrible terrible terrible terrible I can’t express that enough having a hard time trying to get my money back. I think it’s a sad they need to close that place down. I have the pictures to show how terrible it was. I’m not giving up I’m gonna give my money back. Trust me with the help of the good Lord. I’m giving my money back.

They first put us in a room that had a hole in the ceiling that was slightly patches and stuffed with toilet paper. We swotched rooms which was not better, water damage through the room. The vent in the restroom has paper taped over it. Nothing was operable throughout the hotel, they had notes posted throughout. It was a very disgusting and uncomfortable place to stay.

The room we got was very dirty. insects where crawling out of the bed

The hotel seemed to be a bit outdated. Bugs on the room floor. The swimming pool was closed so to maintenance and the elevator was not working. The breakfast items were very limited.

Elevator didn't work, the room smelled terrible, the shower had mold everywhere, no air conditioner outside the room; no toilet paper provided. Very deceiving advertisement regarding the actual condition of the hotel.

There were dead roaches on the wall on my room and more that I saw crawling. There was trash left over from previous people on the carpet, when you walk in the room it smells like sewer. Over all I understand why it was the cheapest hotel for that weekend.

If I had not paid in advance I should have made a U-turn.
Hotel is like abandoned, old, stain and light off, bathtubs with rust …….
Need renovation and clean up!!!!

this place was absolutely horrible

The room we stayed in was a little disappointing, and most all of our issues were with the lack of cleanliness. When we opened up the fridge, we noticed it had some kind of discolored liquid at the bottom of it (inside), so we didn't end up using it. There was head and body hair built up on the floor of the bathroom, behind the door, showing that it wasn't cleaned out properly. Also, a bar of used soap with body hair stuck to it was in the shower (inside the soap holder), so we assumed that the shower had not really been cleaned either. The floor in the bedroom did not look like it had been vacuumed very thoroughly, because there were little particles all around the bed that a vacuum would have easily cleaned up. Then, the comforter on the bed had at least three of what appeared to be small and dark blood-stain smears. In another section of the bed comforter, we noticed red makeup smears, possibly from red lipstick. It did not look like the comforter had been cleaned at all. Lastly, on our second night at the room, a couple was staying in the room next to us. They were not being excessively loud, but the door that connected our room to their's was thin enough that their talking kept us awake for a while. We have definitely stayed in worse, but we have also stayed in far better.

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