Arriva Hotel

Hotels
7.2 (8539 reviews)
55 Swinton Street , London , gb
+44 20 7278 2666

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

7.2
Based on 8539 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
C
Charmaine • extended_group • au
10
Sufficient for our needs
Pros:

Close to Kings Cross St Pancreas station

Cons:

Nothing

2026-08-08 • via Nuitee
H
Heloise • extended_group • jp
5
Pros:

l’accueil du personnel était vraiment super

Cons:

Très mal isolé, très peu de produits d’hygiène, le ventilateur ne fonctionnait pas, la propreté était pas incroyable..

2026-08-08 • via Nuitee
E
Endrio • couple • it
6
Pros:

Struttura in un posto tranquillo e a 10 minuti a piedi della metro.

Cons:

Camera davvero molto piccola, non pulitissima e un po’ trasandata.

2026-08-08 • via Nuitee
B
Beatrice • couple • it
6
2026-08-08 • via Nuitee
C
Chiara • couple • it
10
2026-08-08 • via Nuitee
S
sarah • solo_traveller • fr
8
Pros:

Proximité des gares
Bouilloire dans la chambre

2026-08-08 • via Nuitee
B
Barry • couple • gb
8
Ok
Pros:

All ok for the money and room 87 was better than some of the other rooms in the hotel

Cons:

Bed was a bit lumpy

2026-08-08 • via Nuitee
B
Branimir • solo_traveller • gb
10
2026-08-08 • via Nuitee
F
Fenna • solo_traveller • nl
8
Gezellig en comfortabel genoeg voor de prijs
Cons:

Het was er nogal gehorig

2026-08-07 • via Nuitee
T
Tiago mota • couple • gb
10
2026-08-07 • via Nuitee
D
Daniel • solo_traveller • au
9
2026-08-07 • via Nuitee
C
Christopher • solo_traveller • gb
7
A reasonable and clean budget hotel close to Kings Cross.
Pros:

Located within easy reach of Kings Cross Station. Overall the hotel and room were both fine. The room was small but practical. The bathroom was small but clean and the shower was good. Tea/Coffee facilties, smart TV and a comfortable bed. A reasonably quiet location but the walls between the rooms seemed to let a lot of noise through.

A good budget option if your stay is for just a few nights.

Cons:

Not so much room overall, sparcely furnished. The bathroom wasaalso small. Noise transfer from outside of the room but inside the hotel. The walls between the rooms seemed inadequate.

2026-08-07 • via Nuitee
J
Jason • solo_traveller • ie
6
Pros:

Great value for money in a great location

Cons:

The heat was very uncomfortable
Proper Air Con and it would have been amazing

2026-08-06 • via Nuitee
C
Craig • solo_traveller • au
8
Good value
Pros:

Location, close proximity to trains and buses

Cons:

No air conditioning. Very small showers.

2026-08-06 • via Nuitee
J
Julen Laurentzi • solo_traveller • es
7
2026-08-06 • via Nuitee
M
Marie Patricia • family_with_children • fr
9
Court mais bien
Pros:

Pas de petit déjeuner

Cons:

La climatisation

2026-08-06 • via Nuitee
R
Rebecca • solo_traveller • gb
8
Great location, clean and comfortable
Pros:

Basic but clean and had everything we needed for a 1 night stay for a concert

Cons:

Room had a fan but was very hot in august.

2026-08-06 • via Nuitee
G
Gaëlle • solo_traveller • fr
7
Pros:

L'emplacement
Le service de bagagerie
L'accueil

Cons:

La chaleur et la fenêtre qui s'ouvre peu
Le débit de l'eau

2026-08-06 • via Nuitee
Y
Yemane • solo_traveller • gb
5
2026-08-06 • via Nuitee
M
Mitchell • couple • au
6
Pros:

The location was near the station, also had an elevator for convenience.

Cons:

No complaints

2026-08-06 • via Nuitee