Arriva Hotel

Hotels
7.2 (7423 reviews)
55 Swinton Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 7423 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
B
Bianca Maria • couple • ar
8
2026-04-11 • via Nuitee
A
Anna-Emilia • couple • fi
7
2026-04-11 • via Nuitee
R
Rhiannon • couple • gb
8
2026-04-11 • via Nuitee
S
Sophie • couple • gb
10
2026-04-11 • via Nuitee
M
Mazibur • solo_traveller • gb
7
Pros:

LocationVav

Cons:

Location

2026-04-11 • via Nuitee
W
Wang • couple • cn
10
Good
Pros:

Good location, good service

2026-04-11 • via Nuitee
S
souard • extended_group • fr
10
Pros:

L'accueil très serviable et gentil, personnel toujours à disposition pour accueillir personne en fauteuil roulant. Chambre familiale pour 4 personnes, très propre. Attention il faut quand même que le fauteuil roulant soit pliable s'il est électrique sinon il ne passe pas la porte de la chambre et salle de bain non adaptée, mais nous ne l'avions pas demandé. Emplacement parfait, tout peut se faire en bus. Quartier et nuits calmes.

Cons:

Un peu trop chaud dans la chambre mais ventilateur à disposition . L'été, je ne sais pas s'il y a la climatisation

2026-04-10 • via Nuitee
• solo_traveller • ng
9
2026-04-10 • via Nuitee
J
Jonathan • couple • gb
8
Value for money in the middle of London
Pros:

Location

Cons:

Shower door not functioning properly

2026-04-10 • via Nuitee
Ναθαναήλ • couple • gr
7
2026-04-10 • via Nuitee
S
Stuart • solo_traveller • gb
9
Good value - basic.
Pros:

Basic hotel and room but had all you need for a quick stopover. Quiet. Good mattress and clean cotton sheets. Shower was effective and basic toiletries provided. Plenty of towels. Easy night time access. Short walk from Kings Cross Station. Breakfast restaurants close by.

Cons:

Bedroom carpet not clean. Not a hotel or bedroom to spend time in - a place to sleep. Terrestrial television not available. You need to have your own (paid) accounts for the streaming services (eg Netflix etc).

2026-04-10 • via Nuitee
Z
Zhanar • solo_traveller • kz
8
2026-04-10 • via Nuitee
M
Melanie • solo_traveller • gb
9
Great experience for a city break
Pros:

Close to station. Clean hotel. Helpful staff. Great room. Well kept hotel and room. Great facilities.

Cons:

Thin walls meant I heard everything that was going on in adjoining rooms.

2026-04-10 • via Nuitee
N
Natalia • couple • uy
8
Pros:

Es comodo, bien ubicado cerca de kings cross. Esta bueno como alojamiento de pocos dias, como en nuestro caso una noche para irnos a edimburgo en tren.

Cons:

La habitación es pequeña, dificil de moverse con valijas, no es para estadias largas

2026-04-10 • via Nuitee
K
Kostadin • couple • bg
8
Nice stay for the price
Pros:

The staff was helpful, the room was clean, the location was very good and they have a luggage room which was very comfortable

Cons:

There was a lot of noise, basically you can hear the people from the other rooms talking and in the bathroom the pressure wasn’t very strong and the bathroom sink didn’t had cold water

2026-04-09 • via Nuitee
G
Gervin • extended_group • es
8
I’m happy to stay in this hotel because the staff is nice and the location also that’s it..
Pros:

I like mostly the location is very near to the public transport..

Cons:

There’s no aircon and it’s very noisy at night..You can hear the other walking in the other room..

2026-04-09 • via Nuitee
H
Hakimeh • couple • de
7
Ein zentral gelegenes Hotel für ein oder zwei Nächte gut geeignet.
Pros:

Die Lage ist zentral und in der Nähe von St. Pancras Bahnhof. Die Zimmer sauber. Es ist immer jemand an der Rezeptionen und die ist freundlich.

Cons:

In den Gängen riecht es nach Teer. Die Zimmer sind etwas klein.

2026-04-09 • via Nuitee
J
Jose • extended_group • nl
8
2026-04-09 • via Nuitee
S
Simone • couple • it
9
2026-04-08 • via Nuitee
T
Teuntje Ster • couple • nl
7
2026-04-08 • via Nuitee