Arriva Hotel

Hotels
7.2 (8305 reviews)
55 Swinton Street , London , gb
+44 20 7278 2666

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 8305 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
J
Judith • solo_traveller • be
6
Pros:

En placement

Cons:

Lavabo bouché

2026-07-25 • via Nuitee
D
Darryl • couple • gb
8
2026-07-25 • via Nuitee
J
Jeroen • solo_traveller • hk
8
2026-07-25 • via Nuitee
B
Beatrice • couple • it
7
2026-07-25 • via Nuitee
P
Pauline • solo_traveller • fr
6
Pros:

La localisation

Cons:

C'est un peu spartiate....

2026-07-25 • via Nuitee
M
Manon • couple • fr
7
2026-07-25 • via Nuitee
T
Tsutomu • solo_traveller • jp
7
2026-07-25 • via Nuitee
C
Christopher • solo_traveller • gb
8
Concert stayover.
Pros:

Great location. So close.... but not too close kings cross.
Nice neighbourhood. Everything we needed.
Thank you.

2026-07-25 • via Nuitee
M
Michael • couple • gb
7
It’s a basic 2 star hotel.
Pros:

Good and easy access for Kingscross.

2026-07-25 • via Nuitee
K
Kevin • solo_traveller • be
6
Pros:

.

Cons:

.

2026-07-25 • via Nuitee
G
Grethe Leela Demi • extended_group • no
9
2026-07-24 • via Nuitee
N
nawshad • solo_traveller • gb
5
Pros:

Location

Cons:

It's is small and old
Not welcoming

2026-07-24 • via Nuitee
G
George • solo_traveller • gb
10
2026-07-24 • via Nuitee
F
FALCONI • couple • it
8
2026-07-24 • via Nuitee
A
Azéline • family_with_children • be
7
Pros:

les lits étaient vraiment confortable

Cons:

nous entendions tous ce qui se passait dans les chambres voisines

2026-07-24 • via Nuitee
M
Matthew • couple • gb
8
Ok for a night or two 👍🏼
Pros:

Clean rooms, good location. Staff were helpful. Comfortable bed.

Cons:

It was very hot on the top floor. Even with a fan on. It was hot late July’s day.

2026-07-24 • via Nuitee
F
FALCONI • couple • it
8
Pros:

La posizione era ottima e lo staff è stato molto cordiale.

Cons:

La camera era un po’ piccolina.

2026-07-24 • via Nuitee
B
Bas • couple • nl
7
Cons:

de kamer was vrij klein

2026-07-24 • via Nuitee
N
nawshad • solo_traveller • gb
5
Pros:

Location

Cons:

It's too small and not welcoming

2026-07-24 • via Nuitee
N
N4492ZAclarec • Friends getaway
8
Good value & clean hotel.
Pros:

Location good for transport links. Single room, comfy bed (mattress cover) linen and towels excellent. Room and bathroom cleanliness excellent. Noise level good as back of hotel, could open window. No AC but adequate fan provided in the room. Hairdryer. Staff friendly, only too pleased to help. Excellent value

2026-07-23 • via Tripadvisor