Arriva Hotel

Hotels
7.2 (7815 reviews)
55 Swinton Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 7815 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
P
Pauline • solo_traveller • fr
8
Pros:

L'hôtel est très bien placé à côté de la gare idéal pour un court séjour 1 ou 2 nuits.

2026-05-16 • via Nuitee
M
Mikel • couple • es
7
2026-05-16 • via Nuitee
C
Carla • extended_group • ie
6
Ok, como opção dormitório e se relevar a limpeza.
Pros:

O hotel é em ótima região e atende as expectativas. Não serve café da manhã mas boas opções de cafés ao redor. 10 minutos da King Cross e bem movimentada, para não ter medo de se locomover por lá. O quarto é confortável de tamanho e camas também. Como dormitório cumpre seu papel. Staff prestativo e educado.

Cons:

Sujo. Toalhas com marcas e banheiro com cabelo que não eram nossos. Alguns pontos de mofo. Paredes que passam o barulho então se você tiver problemas para dormir talvez não seja a melhor opção. Não é um hotel para se “curtir”; é para apenas dormir.

2026-05-16 • via Nuitee
D
Danielle • solo_traveller • nl
7
Pros:

Bed was prima. Sliep lekker, niet te hard in ieder geval
Douche was prima
Iedere dag schoonmaak van de kamer bed was weer opgemaakt en verschoont als het nodig was. Iedere dag schone handdoeken.

Cons:

Bed was voor 2 personen net aan. 140 breed voor 2 bewegelijke personen snachts is het wat krap maar verder Oke. Je moest ook niet te lang zijn.
We hadden het fijn gevonden als er iets van een bankje had gestaan, maar gezien de ruimte waarschijnlijk niet passend. Nu waren we verplicht op bed te zitten/liggen.

Een klein koelkastje onder het plankje naast de kleding kast had fijn geweest zodat je daar evt ontbijt/lunch spullen in koel kon houden.

Hou er rekening mee dat het gehorig is, je hoort alles buiten rijden, maar ook geluiden uit de kamers van andere gasten waren hoorbaar. Voor ons was dit niet storend maar wel om rekening mee te houden. Ik slaap al met oordoppen die heb je voor de nacht wel nodig ivm verkeer wat wel langs rijd.

2026-05-16 • via Nuitee
J
Jonathan • solo_traveller • gb
7
2026-05-16 • via Nuitee
S
Solans • solo_traveller • fr
10
2026-05-15 • via Nuitee
P
Perez • couple • es
10
Pros:

Siii

2026-05-15 • via Nuitee
K
Karina • solo_traveller • nz
8
Excellent accommodation for a 1-2 night stay as so central!
Pros:

The location was excellent as so close to St Pancras station and the city centre in general. They held our luggage for us as we had arrived early. The room was small but had everything we needed for a one night stay, for a reasonable cost. Would return when next in London for sure.

2026-05-15 • via Nuitee
B
Bethany • couple • gb
8
Sweet and simple! Did the job for a one night stay!
Pros:

Great location and really friendly staff! Clean room and everything you needed for a one night stay!

Cons:

Basic and dated room

2026-05-15 • via Nuitee
S
Sultan • solo_traveller • de
3
2026-05-15 • via Nuitee
S
Sara • couple • it
8
Ottimo Hotel, con una posizione perfetta, quartiere tranquillo e ad un passo dalla stazione.
Pros:

La posizione è ottima, staff gentile e le camere molto carine

2026-05-15 • via Nuitee
C
Chiara • couple • nl
8
2026-05-15 • via Nuitee
M
Mick • solo_traveller • de
7
2026-05-15 • via Nuitee
C
Colin • solo_traveller • gb
8
Good location
Pros:

Good location a good size room

Cons:

The milk sachets were off

2026-05-15 • via Nuitee
A
Arif • couple • de
8
2026-05-14 • via Nuitee
L
Labruyère • couple • be
8
2026-05-14 • via Nuitee
D
Derek • solo_traveller • gb
4
Good location but no sleep
Pros:

Great location for St Pancras station

Cons:

There seemed to be no sound insulation between the rooms we could hear TVs and people talking. Plus door slamming at all times of the night.

2026-05-14 • via Nuitee
V
Valeria • extended_group • it
8
Ottima soluzione per alloggiare a Londra
Pros:

La struttura si trova circa 8 min a piedi dalla stazione e metropolitana di King’s cross. Ha un buon rapporto qualità prezzo. La stanza aveva tutto il necessario e veniva rassettata quotidianamente. Presente anche deposito bagagli e bollitore con the e caffè in camera.

Cons:

Manca il frigo in camera e la ventola del bagno non aspirava granché

2026-05-14 • via Nuitee
B
Bernard • couple • fr
7
2026-05-14 • via Nuitee
H
Harry • couple • gb
6
2026-05-14 • via Nuitee