Arriva Hotel

Hotels
7.2 (7200 reviews)
55 Swinton Street , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 7200 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
P
Patrick • couple • gb
8
I think they should have a bigger sign outside so it’s more Visible other than that are stay was goo
Pros:

The beds was comfortable

Cons:

I had the re tune the tv because my partner wanted the music channel which I shouldn’t of had to do and we moved the beds together because u booked it in a rush and accidentally book a twin room and there was crumbs underneath the beds and a hair at the top corner or the shower

2026-02-14 • via Nuitee
R
Richard • couple • gb
10
2026-02-14 • via Nuitee
S
Steven • couple • gb
9
Very good
Pros:

Staff were very nice and friendly and helpful .

2026-02-13 • via Nuitee
G
Geri van Ittersum • couple • nl
8
2026-02-13 • via Nuitee
L
Lesley • couple • gb
8
Convenient and well-priced friendly hotel close to King's Cross Station
Pros:

The location was really handy for King's Cross Station and underground. There were plenty of eateries to choose from and it was a 45 minute walk to the West End. The staff were pleasant, the room was clean, the bed was comfortable and we appreciated having tea and coffee-making facilities. We were able to leave our bags in a locked storage room before catching our late afternoon train home.

Cons:

The sound-proofing between rooms, and floors, isn't great, but there was very little external noise due to the double-glazing and it was quiet in the evening. We had an issue with a small amount of water coming through the ceiling - likely from the shower from the room above. We reported it to reception, on checking out, the following morning, and they made a note to pass to their maintenance team.

2026-02-13 • via Nuitee
M
Matthew • couple • gb
7
Loved the stay despite the cold water it was a nice location. I definitely would recommend this place especially for tho
Pros:

Location, staff were very polite

Cons:

Cold water in the shower had to wait a while for it to get warm

2026-02-13 • via Nuitee
E
Elliott • couple • gb
5
Fine for a brief overnight stay but nothing more
2026-02-13 • via Nuitee
B
Bradford • couple • gb
8
2026-02-12 • via Nuitee
A
ASUNCION • solo_traveller • es
7
2026-02-12 • via Nuitee
M
Marko • couple • ch
7
Alles in allem war es für diesen Preis gut!
Pros:

Nahe Kingscross station sehr gut!

Cons:

Mann hört alles! Schecht gedämmt!

2026-02-12 • via Nuitee
M
Martin • solo_traveller • ch
6
2026-02-12 • via Nuitee
A
Alba • couple • gb
7
Perfect place for a quick getaway
Pros:

Staff was very friendly and accommodating (we arrived early and they let us leave the bags until the check in time).
The room was smallish but had all the basics and the bed was very very comfortable.

Cons:

The shower didn't have much pressure.

2026-02-12 • via Nuitee
P
Patricia • couple • es
7
2026-02-11 • via Nuitee
P
Paul • solo_traveller • gb
9
Will be staying again
Pros:

Very easy check in. Clean and tidy nice room with shower and kettle etc. Staff were good.

Cons:

The room was very hot but bearable.

2026-02-11 • via Nuitee
M
Michael • couple • gb
8
2026-02-11 • via Nuitee
T
Thanaphon • couple • gb
10
2026-02-11 • via Nuitee
S
Sofia • solo_traveller • fr
1
2026-02-11 • via Nuitee
B
Borriello • solo_traveller • it
10
Pros:

Posizione sia tranquilla sia vicino alla stazione metro con più linee.

Cons:

Niente

2026-02-11 • via Nuitee
B
Bégué • extended_group • fr
8
2026-02-11 • via Nuitee
N
NADIA • family_with_children • fr
6
Moyen
Pros:

L emplacement est pas mal, près de la gare, des bus.

Cons:

Le bruit des chambres voisines, l insonorisation est nul. On entend tout ce que le voisin fait. Le lit 2 places est parallèle à la tv qui est au mur, du coup bonjour le torticolis.

2026-02-11 • via Nuitee