Arriva Hotel

Hotels
7.2 (7984 reviews)
55 Swinton Street , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 7984 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
D
Donna • couple • us
9
Pros:

Close proximity to the train station, had good pubs nearby, good place to eat breakfast right around the corner.

Cons:

Room was so small, had to open my luggage on the bed, but not a huge problem, just an inconvenience.

2026-06-13 • via Nuitee
T
Tareq • couple • pt
8
2026-06-13 • via Nuitee
S
stéphanie • solo_traveller • fr
9
2026-06-13 • via Nuitee
C
Christophe • solo_traveller • be
7
Pros:

Goed gelegen ten opzichte van Kings Cross n St Pancras.
De kamer was sober maar in orde en voldoende schoon

2026-06-13 • via Nuitee
E
Emmanuelle • extended_group • fr
7
Pros:

L'emplacement de l'hôtel, proche gare.
Personnel disponible.
Consignes bagages gratuite.

Cons:

Mal insonorisé.
Pas de petits déjeuners.

2026-06-13 • via Nuitee
M
Mark • solo_traveller • gb
1
Pros:

Location

Cons:

Lift failed
Unnotified road works which made the stay unbearable.

2026-06-13 • via Nuitee
G
Gray • solo_traveller • gb
10
Pros:

Everything

Cons:

I loved it

2026-06-13 • via Nuitee
L
Linda • couple • gb
7
2026-06-13 • via Nuitee
A
Antonino • solo_traveller • it
6
2026-06-13 • via Nuitee
M
Marilyn • solo_traveller • gb
9
Clean, convenient and sensibly priced.
Pros:

Conveniently placed for railway stations; clean and comfortable in quiet district. Comfortable bed, spotless bathroom.

Cons:

Light over bed needed new bulb!

2026-06-12 • via Nuitee
K
Kevin • solo_traveller • gb
9
Very good basic hotel in a central location
Pros:

Very good, basic room, good value for central London. Staff were friendly and helpful. Secure area to store luggage if required. Location close to King's Cross station, quiet & pleasant surrounding area

Cons:

Larger TV with HD channels (i'm surprised it was SD only as HD Freeview is free!), but that's being picky otherwise nothing else

2026-06-12 • via Nuitee
M
Maxence • couple • fr
5
Emplacement top , menage déplorable
Pros:

Emplacement

Cons:

Propreté

2026-06-12 • via Nuitee
D
Deborah • extended_group • gb
9
Great one nighter near St Pancreas
Pros:

Really good beds

2026-06-12 • via Nuitee
W
Wilhelmus • solo_traveller • nl
9
2026-06-12 • via Nuitee
T
Tomas • couple • au
4
2026-06-12 • via Nuitee
M
Martina • solo_traveller • de
4
2026-06-12 • via Nuitee
H
Heidemarie • extended_group • de
7
Lage, Komfort, Sauberkeit, Personal und Kosten stehen in in einem besonders guten Verhältnis!
2026-06-11 • via Nuitee
A
Anna • couple • at
8
Tolle Lage zu guten Preis- Leistungsverhältnis
Pros:

Die Lage ist super und das Personal ist sehr freundlich

Cons:

Etwas in die Jahre gekommene Ausstattung

2026-06-11 • via Nuitee
D
David • family_with_children • gb
8
Quiet comfortable Eurostar stopover
Pros:

Staff helpful and welcoming. Room clean and comfortable. I particularly liked that the twin beds were opposite ends of the room rather than side by side. Location excellent for Eurostar, and so quiet considering central location.

Cons:

TV mounted in a position that can't be seen from either bed - and only one chair in room.

2026-06-11 • via Nuitee
N
Nicola • couple • gb
8
Perfect for Euston and Kings Cross stations and access to theatres.
Pros:

Good location, friendly staff, 24 hour reception, luggage storage, good price.

Cons:

Nothing, all fine

2026-06-11 • via Nuitee