Arriva Hotel

Hotels
7.2 (8180 reviews)
55 Swinton Street , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 8180 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
M
Miriam • couple • es
2
2026-07-04 • via Nuitee
A
Alison • couple • gb
5
As above.
Pros:

Fair hotel in a good location for us, just over priced as they all are.

Cons:

The cost.

2026-07-04 • via Nuitee
J
Jerel • solo_traveller • us
3
Bearable for 3 nights
Pros:

Easy to get to the Tube to get around London.t

Cons:

Facility is strictly a low budget room.
Small monitor on the wall above bed
Front desk Staff unfriendly and unhelpful with information.
Poor lighting.
No HVAC, just a fan.
Needed to keep window open for fresh air, so room is very noisy at night. Heard another guest complain about this when I checked in.
When people were smoking outside odors drifted into my room.
Very easy to hear people talking in other rooms

2026-07-04 • via Nuitee
A
Anil • solo_traveller • gb
7
2026-07-04 • via Nuitee
J
Julie • couple • gb
7
Would stay again.
Pros:

Basic but clean. No air-con but fans provided 👍🏻. Had everything needed for a quick overnight stay. Great location.

2026-07-04 • via Nuitee
F
Francesca • couple • it
5
Cons:

Presenza di peli nella doccia, cassetta del water poco funzionante. Moquette sporca.

2026-07-03 • via Nuitee
J
JON • family_with_children • es
6
Cons:

No tenía aire acondicionado y fueron días de calor.

2026-07-03 • via Nuitee
H
hugo • solo_traveller • cl
7
Pros:

La ubicacion.

Cons:

El tamaño de la habitacion pero tiene relacion con el precio.

2026-07-03 • via Nuitee
W
Wendy • solo_traveller • gb
4
Pros:

Convenient for our requirements

Cons:

Small, poky room , uncomfortable bed, not very clean. Too much money for the room.

2026-07-03 • via Nuitee
H
Henrik • solo_traveller • se
3
2026-07-03 • via Nuitee
G
García López • couple • es
10
Pros:

Todo , sobre todo la estación

2026-07-03 • via Nuitee
A
anne-laure • solo_traveller • fr
7
2026-07-02 • via Nuitee
E
Ellen • family_with_children • nl
7
Prima prijs/kwaliteit
Pros:

Prima bed, schone kamer
Vlakbij treinstation

Cons:

Oudbollig

2026-07-02 • via Nuitee
G
Georgina • solo_traveller • gb
9
Greag
Pros:

Comfortable and.friendly.staff

Cons:

Not enough pillows and.windows didn't.open

2026-07-02 • via Nuitee
V
Valeria • couple • it
7
2026-07-02 • via Nuitee
G
Gemma • couple • gb
5
It served a purpose and was clean
Pros:

It was close to where we needed to be

Cons:

The room was incredibly hot even with the window open and fan on

2026-07-02 • via Nuitee
C
Cumner • couple • gb
3
Clean and very hot all else rubbish
Pros:

No breakfast offerred.. Room very small and shower did not work. Hot water very hot
Cold water no.more than a dribble making shower inoperable and dangerous

Cons:

See above, everything

2026-07-02 • via Nuitee
A
Anne • solo_traveller • fr
8
2026-07-02 • via Nuitee
S
Shannon • extended_group • gb
4
Fine but over priced for what it is
Pros:

The staff were very friendly and helpful

Cons:

The hotel really needs a refresh. It looked dingy and unclean. The windows in the bedroom were damaged with the glass shattered. The bathroom was dated and needed updating and cleaning

2026-07-02 • via Nuitee
G
George • solo_traveller • gr
8
2026-07-02 • via Nuitee