Hotel Indigo Venice - Sant'Elena by IHG

Hotels
Hotel Indigo
9 (1326 reviews)
Calle Buccari 10 , Venice , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location for dog owners
Excellent breakfast
Cons:
Windows in garden room cannot be opened
Curtains do not provide light blocking
Buzzing noise from nearby electrical station

Categories

Cleanliness
8.21
Some issues with sound disturbances and curtains not blocking light properly.
Service
9.68
Standard quality for this hotel tier.
Location
9.22
Great location for dog owners with green areas nearby and easy access to Lido.
Room Quality
8.17
Issues with windows not opening, affecting overall room rating.
Amenities
9.2
Good amenities for dog owners, contributing positively to the stay.
Value for Money
9.16
Standard quality for this hotel tier.
Food and Beverage
9.21
Good breakfast offered at the hotel.
Overall Experience
9.18
Overall good experience, despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Former Venetian Convent Turned Modern Oasis

Charming Rooms with Garden Views
Experience the blend of history and modernity in our charming rooms, each offering a view of our well-kept gardens. Relax in style with modern design elements and a 40-inch LCD TV.

Culinary Delights at Savor Restaurant Bar & Garden
Indulge in a culinary journey at our Savor Restaurant Bar & Garden, where international dishes crafted from seasonal ingredients await. Enjoy a delightful dining experience in a serene garden setting.

Explore Venice's Beauty
Immerse yourself in the beauty of Venice with a leisurely 30-minute stroll along Riva degli Schiavoni to reach the iconic Saint Mark's Square. Discover the magic of this historic city at your own pace.

Book now to experience a perfect blend of history, modern comfort, and culinary delights at Hotel Indigo Venice - Sant'Elena.

Important information:

In case of early departure, the hotel may charge the first night according to the cancellation policy.
If the rate booked is dinner inclusive, it is included only for adults and consists of three courses (drinks not included)

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

9
Based on 1326 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
D
Daphne family_with_children gr
8
2026-02-14 via Nuitee
S
stefanie couple de
8
2026-02-13 via Nuitee
V
Vanesa family_with_children ar
7
2026-02-13 via Nuitee
W
Werner couple at
8
2026-02-12 via Nuitee
S
Sandra couple fr
10
Hôtel incroyable
Pros:

Le personnel est très accueillant et agréable, la chambre était très propre, la literie très confortable. Le petit déjeuner était très bon et variés. L’hôtel est très bien situé et à quelques pas d’une station de vaporetto. J’ai apprécié le service de conciergerie pour les bagages. Je recommande fortement cet hôtel qui est pour moi l’un des meilleurs.

Cons:

Rien tout était parfait

2026-02-11 via Nuitee
A
andrea solo_traveller it
9
Pros:

Comodo e pittoresco (ex convento), in zona S Elena

2026-02-11 via Nuitee
R
Rejwana couple au
9
Great restful stay.
Pros:

The room was really nice and clean with comfortable bed. Staff were friendly and helpful. Breakfast was great too.

Cons:

It was a bit far from the city center but if you take the ferry it’s quite okay.

2026-02-10 via Nuitee
S
Soleil-etoile family_with_children fr
7
Pros:

La propreté, le calme

Cons:

Nous avions réservé deux chambres identiques (même prix, même catégorie : chambre avec grand lit double) pour deux couples, à l’occasion de notre anniversaire de mariage.
Or, à notre arrivée, nos amis ont eu une suite avec canapé et grand lit, tandis que nous avons eu une chambre plus petite avec un lit de 140 cm, ce qui ne correspondait pas à la réservation.
Nous avons découvert au moment du check-out qu’il y avait eu une erreur à l’accueil : les cartes-clés avaient été inversées par le personnel d'hôtel et la suite était enregistrée à notre nom.
Cette erreur, non détectée pendant le séjour, a malheureusement gâché un événement important pour nous. C’est très décevant compte tenu du prix payé et de l’occasion.

2026-02-09 via Nuitee
J
JOAO couple qa
9
Muito bom
Pros:

Quarto e WC muito simpático

Cons:

Distância ao centro

2026-01-29 via Nuitee
G
Giovanna family_with_children it
10
Pros:

Hotel elegantissimo in una zona non molto turistica di Venezia. Personale gentile e cortese. La stanza era pulitissima e molto accogliente. La colazione a buffet è ricca e ci sono diverse opzioni vegane.

2026-01-25 via Nuitee
C
Cornelia couple de
10
Pros:

Sehr schönes Hotel, Frühstück mit großer Auswahl, perfekte Lage

2026-01-24 via Nuitee
A
Antje couple de
9
Ruhige Lage, top Service, top Hotel
Pros:

Sehr freundlicher Service. Sehr gutes Frühstück. Sehr schönes Restaurant/Bar.

2026-01-24 via Nuitee
G
Gary couple gb
9
2026-01-24 via Nuitee
N
Nadezhda couple ru
8
Хороший отель в тихом районе
Pros:

Тихий район. При этом приятно прогуляться до центра.
Остановка вапоретто в 2-х минутах ходьбы.
Приятный отель, хорошие и недорогие завтраки.
Удобная кровать и подушки. Зимой в номере было тепло.

Cons:

Номер совсем небольшой, разместить 2 чемодана проблема.

2026-01-22 via Nuitee
S
Seraina extended_group ch
9
Der Aufenthalt hat uns sehr gefallen und wir werden Ihre Adressen sehr gerne weiterempfehlen.
Pros:

Lage und Ausstattung waren Top. Die Ausstattung hat uns sehr gefallen. Das gesamte Personal sehr freundlich und aufmerksam. Wir waren zu Dritt in einem Zimmer, Auch das Zusatzbett war sehr bequem. Das Frühstück sehr fein. Die Taubenplage humorvoll mit "Wasser-Revolver" teilweise gelöst.

Cons:

Einzig der Einstieg in die Badewanne/Dusche war sehr knapp und eng bemessen.

2026-01-19 via Nuitee
K
Katarzyna extended_group ch
10
2026-01-19 via Nuitee
M
Margarita solo_traveller us
10
Pros:

Great service, kind, acommodating.
Great facilities. It is a little far to get to. but Sta. Helena is so charming, with great history.

Cons:

We liked almost everything.

2026-01-19 via Nuitee
D
Denis couple ru
9
2026-01-18 via Nuitee
P
Perrine family_with_children ch
8
2026-01-15 via Nuitee
A
Ana Flavia family_with_children ae
10
Friendly people and very helpful. Lovely hotel, clean and comfortable.
Pros:

Everything was Fantastic!

Cons:

5am I woke up with noises from the street. Luggage’s noise and loud people.
Still when I complained they offer to swap rooms.

2026-01-15 via Nuitee