Hotel Ilunion Mérida Palace

Hotels
•
Ilunion Hotels
8.9 (7256 reviews)
Plaza de España, 19 , Merida , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive service
Spacious rooms
Delicious breakfast
Cons:
Odor issues in some rooms
Minor maintenance concerns

Categories

Cleanliness
8.41
Room cleanliness was noted to have some issues with odors.
Service
9.38
Overall, the service was consistently praised as very attentive and friendly.
Location
9.22
The location is excellent according to multiple reviews.
Room Quality
8.67
Rooms are spacious and generally comfortable with some minor issues.
Amenities
8.7
Amenities are satisfactory but could benefit from some updates.
Value for Money
8.66
Value is decent but some guests mentioned concerns over pricing.
Food and Beverage
9.21
Breakfast offerings received delightful reviews.
Overall Experience
8.98
A generally positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:05

Property Description

Historic Elegance and Modern Comforts

Rooftop Terrace with City Views
Enjoy the stunning city views from our rooftop terrace, complete with a seasonal pool for a refreshing dip.

Accessible Luxury
Our hotel is fully adapted for guests with reduced mobility, including rooms for those with auditory and visual impairment. Your comfort is our priority.

Cultural Experience and Wellness
Immerse yourself in the rich history of Mérida with attractions like the Roman Amphitheatre, then unwind in our gym, sauna, or peaceful courtyards.

Book your stay at Hotel Mérida Palace for a perfect blend of luxury, history, and comfort.

Important information:

When booking more than 9 rooms, different payment and cancellation policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

We allow pets, we allow all kind of pets under availability with the hotel. Supplements apply per night. Guests should contact the hotel to check and confirm availability of these types of rooms. Once in the establishment, guests will receive the access regulations, which they must read and approve

Please note that pets will incur an additional charge of EUR 35 per night, per pet.Swimming pool: Closed from Tue, Sep 30, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 7256 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.98
C
Christine • couple • gb
10
Pros:

Fantastic hotel

2026-03-14 • via Nuitee
N
Natalia Rodriguez • couple • es
10
Pros:

Todo correcto! El desayuno muy rico

2026-03-14 • via Nuitee
P
PAULO • extended_group • br
8
2026-03-14 • via Nuitee
E
Esther • extended_group • es
9
Precioso hotel
Pros:

Desayuno estupendo. La habitación, preciosa y limpia. Me encantó ver trabajadores con discapacidad intelectual.

Cons:

El calor que hacía dentro de la habitación, teniendo la calefacción apagada y la lentitud del servicio durante la cena. Esperamos 45’ antes de tener el primer plato en la mesa.

2026-03-13 • via Nuitee
M
Marisa • couple • es
10
Excelente hotel en maravillosa ciudad
Pros:

Está en pleno centro. Cerca hay dos aparcamientos y el hotel también ofrece aparcar el coche. Los baños son antiguos pero de muy buena calidad, con un espacio y diseño que pocas veces se puede disfrutar, como el toallero/radiador dentro del espacio de la bañera. decoración acorde a Emerita Augusta. emplean a personas con diversidad funcional que adecuadamente supervisados hacen muy bien su trabajo. Camas muy cómodas y colchón firme. Buen aislamiento con ausencia de ruido en la habitación

Cons:

Todo estuvo adecuado

2026-03-13 • via Nuitee
F
Fernando • couple • es
10
Fantástico en todos los sentidos
Pros:

La limpieza y amabilidad del personal tanto de recepción como del restaurante para el desayuno

Cons:

No puedo mencionar nada

2026-03-13 • via Nuitee
M
Mari Carmen • couple • es
8
Pros:

Es precioso y tiene una ubicación perfecta.

Cons:

La WiFi no funcionaba bien, la televisión no sintonizado los canales y la ducha era una tortura porque de pronto empezaba a salir agua hirviendo que te quemaba y después volvía a la temperatura normal.

2026-03-13 • via Nuitee
M
Maria • extended_group • es
10
Pros:

Todo

2026-03-13 • via Nuitee
D
David • couple • gb
10
ExcellentT
2026-03-13 • via Nuitee
K
Kevin • solo_traveller • ie
10
Fantastic
Pros:

A central location, excellent facilities and very clean room. Friendly staff, valet parking and good breakfast.

Cons:

Nothing.

2026-03-13 • via Nuitee
S
Silvia • solo_traveller • es
8
Muy bien
2026-03-13 • via Nuitee
J
Jose H • couple • us
10
Experience a very nice chateau
Pros:

Excellent location. Beautiful facility.

2026-03-12 • via Nuitee
A
Alfonso • family_with_children • es
9
Pros:

La ubicación es espectacular, las habitaciones amplias y el servicio de parking es ágil y funciona muy bien

Cons:

La ducha es mejorable y la cama supletoria es bastante mejorable porque íbamos 3 adultos, y para un adulto no tiene la calidad suficiente

2026-03-12 • via Nuitee
M
Miguel Ángel • solo_traveller • es
9
Tranquila
Pros:

Tranquilidad

Cons:

Excesivo calor en l habitación

2026-03-12 • via Nuitee
E
Eduardo • couple • es
10
2026-03-12 • via Nuitee
J
José Ramón • solo_traveller • es
10
2026-03-12 • via Nuitee
R
Rafael • extended_group • es
10
2026-03-12 • via Nuitee
M
Miriam • couple • es
10
Perfecto
Pros:

Todo

Cons:

Nada negativo

2026-03-11 • via Nuitee
J
Juan • couple • es
9
tendremos que repetirla
Pros:

Ubicación magnifica, desayuno muy completo y aparcamiento comodisimo

Cons:

todo fue bien

2026-03-11 • via Nuitee
C
Cebrian • couple • es
10
Pros:

Todo en general

2026-03-10 • via Nuitee