The Waterside Inn

Hotels
7.8 (809 reviews)
15 Stavebank Road South , Mississauga , ca

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Cons:
Lack of amenities
Need for room upgrades

Categories

Cleanliness
8.38
Most reviews mention cleanliness positively, with specific praise.
Service
8.35
Service is generally regarded as friendly, although some issues mentioned.
Location
9.39
Many reviews highlighted the excellent location near amenities and transport.
Room Quality
7.84
Some guests noted that rooms feel dated and need upgrades.
Amenities
6.87
Several guests expressed dissatisfaction with the lack of amenities like a bar/restaurant.
Value for Money
7.83
Value reflected as fair but noted as potentially expensive considering room condition.
Food and Beverage
5.38
No on-site dining options which created negative feedback.
Overall Experience
8.35
Overall experience seen as good, with willingness to return noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-14 06:40

Property Description

Luxurious Suites with Lake Views

Unmatched Amenities

Convenient Location

Immerse yourself in luxury at The Waterside Inn, offering stunning views of Lake Ontario and just a short drive from downtown Mississauga. Indulge in our well-appointed suites featuring free wired internet, fully equipped kitchens, and cozy seating areas. Enjoy the convenience of in-suite laundry facilities and top-notch services including a 24-hour concierge and room service. Stay active at the on-site gym or savor delicious meals at the hotel's restaurant. With downtown Toronto and the airport a quick drive away, The Waterside Inn is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay by the lake.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CAD 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 809 reviews
Cleanliness: 8.38
Service: 8.35
Location: 9.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 5.38
Overall Experience: 8.35
K
Kelly • couple • ca
9
A great stay!
Pros:

Everything

2026-03-10 • via Nuitee
K
Kevin • couple • ca
8
Staff was nice, room was big with great views and big balcony
Pros:

Great location

2026-03-10 • via Nuitee
L
LEE • family_with_children • ca
6
Pros:

The hotel was clean.
The space was large and the balcony was amazing.

Cons:

There was some type of construction happening with loud noises and banging.

2026-03-08 • via Nuitee
R
Ruth • couple • ca
10
Great hotel in a perfect location
Pros:

Spacious suite

Cons:

?

2026-03-07 • via Nuitee
H
Hari Har • couple • ca
1
2026-03-06 • via Nuitee
R
Ricardo • solo_traveller • ca
8
2026-03-05 • via Nuitee
K
Kari • solo_traveller • ca
8
2026-03-05 • via Nuitee
C
Claudia • solo_traveller • ca
10
Great experience and the staff were amazing!
2026-02-27 • via Nuitee
S
Shardes • solo_traveller • us
8
Pros:

Location and size of the room

Cons:

4 o'clock check in is too late

2026-02-27 • via Nuitee
S
Suzanne • couple • ca
10
2026-02-27 • via Nuitee
M
Michitaka • solo_traveller • jp
9
2026-02-24 • via Nuitee
V
Vera • couple • de
10
2026-02-23 • via Nuitee
R
Randy • extended_group • ca
8
2026-02-13 • via Nuitee
I
Isabelle • solo_traveller • fr
9
Confort et tranquillité assurés !
Pros:

Le confort, des meubles authentiques, l’espace dans la chambre, la propreté, le personnel, le calme, les restaurants à côté !

Cons:

Le fait que le parking coûte 14 dollars par jour, et que l’heure du check-in n’est pas avant 14h30.

2026-02-13 • via Nuitee
L
l0riu • Couples • Welland, Ontario
2
Untrustworthy-Unauthorized Billing and Excessive Security Deposit
Pros:

Recently, (January 2026) my husband and I stayed at the Waterside Inn in Port Credit. Upon check-in we were told that the onsite parking was closed and we'd have to park across the street in their off-site lot and that it would cost $15.00 a night. We questioned this since their website stated that off-site parking was free and the fellow behing the desk said that he'd waive that fee. Upon check-out the following day, I authorized a payment for $238.36 to be charged to my Visa. The next day when I checked my Visa I found that the transaction was posted for $254.18. My husband called the hotel and eventually, ended up speaking with the manager, Deya. She said the extra charge was for parking. When my husband complained that the website clearly stated that off=site parking was free and that we had been told that fee had been waived, she said she'd refund that to our Visa. That was 2 weeks ago and she never did issue a refund. Also, we found a $500.00 security deposit for one night at this hotel to be excessive, especially since ten days later, we stayed in a nearby Hilton suite with a security deposit of $50.00, free parking and a complementary breakfast for the same price. It's a shame, as we liked our suite at The Waterside Inn and the location and had talked about returning in the summer for a more extended visit. That will not be happening now, as we don't trust this management team!!!

2026-02-02 • via Tripadvisor
D
Drake • family_with_children • ca
9
Excellent value and perfect location.
Pros:

The room was clean and well designed meeting our requirements.

Cons:

A boot mat would have been appreciated.

2026-01-30 • via Nuitee
N
narang • solo_traveller • ca
10
Excellent
Pros:

Cozy

Cons:

N/A

2026-01-29 • via Nuitee
D
David • family_with_children • ca
10
Pros:

The size of the suite was perfect as well as having a full kitchen was amazing. The design was also retro and cozy

Cons:

I didn't like how the blinds didn't black out the room. There was a lot of light. Also, the bed was a queen instead of a king, but that's minor. I just happen to be a taller guy.

2026-01-27 • via Nuitee
Y
Yves • family_with_children • ca
3
Nice location, unacceptable service.
Pros:

The location is close to the sea shore. There are many restaurants around (with diverse price ranges) and it's close enough from the touristic places of Toronto.

Cons:

There is no service available (breakfast, etc.).
The housekeeping was unacceptable :
- we were 4, had 2 towels in the room, asked for 2 more, got 3 towels total the next day.
- our little one had a "nightly accident" - we asked the bed sheets to be changed : not only was it not done, when we mentioned it to the desk we were given sheets and were required to change them ourselves.
- there are coffee cups, unfortunately they were not replaced the second day
- when we came back from our visit, the door was open (had not been closed by the staff)
- when we had to leave we mentioned all of this to the desk director. She promised to talk to the housekeeping company, to her management for compensation and contact us back. One month later, we still have no news.

2026-01-19 • via Nuitee
N
Nathalie • couple • ca
1
Really unplaisant expérience.
Pros:

Confortable bed

Cons:

I booked one room through Booking.com, but due to an error, the reservation was sent to the hotel as two rooms. I would never have booked two rooms just for my husband and me. The hotel refused to refund the extra room or allow us to use it on another date. Booking.com also failed to respond to my complaint. Overall, it was a very disappointing experience. The hotel manager was rude and unwilling to communicate.

2026-01-19 • via Nuitee