Sleep Inn & Suites Pineville - Alexandria

Hotels
•
Sleep Inn
6.4 (256 reviews)
3411 US Highway 165 , Pineville , US
+1 318-545-8167

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (several named)
Convenient location
Comfortable beds/bed linen (when clean)
Quick check-in/out
Some guests liked the breakfast
Cons:
Overcharged / poor value compared to booking site
Breakfast limited / missing items
Amenities not operational (pool/spa, TV, jet tub)
Cleanliness issues for some rooms (unclean linens, odors)
Front desk guest service inconsistency (rude staff reported)
AC leaks, elevator noise, limited towels/seating

Categories

Cleanliness
5.5
Mixed reports: some guests said rooms were very clean and beds comfortable, while others reported unclean bed linen, rooms not cleaned, and bad odors.
Service
8.2
Generally positive: multiple guests praised staff by name, noted respectful and quick check-in/out and follow-up; however there are isolated reports of rude front desk behavior and mishandled reservations.
Location
8.8
Frequently mentioned as a strength — convenient and close to nearby amenities and attractions.
Room Quality
6.6
Mixed: comfortable beds and functioning AC reported by some, but issues include TVs not working, nonfunctional jet tub, tub handle problems, AC leaks, soft/creaky flooring and an uncomfortable desk chair.
Amenities
5
Underwhelming: pool and spa were reported as not operational, elevator noisy, limited towels/seating, and some AC/equipment problems; breakfast service also had availability issues.
Value for Money
4
Negative sentiment: guests reported being overcharged at check-in compared with booking site rates and felt the price was too high for the property.
Food and Beverage
6
Mixed breakfast feedback: several guests found the breakfast limited (missing items like gravy/jam, thin offerings), while others said the breakfast was good and enjoyed it.
Overall Experience
7.1
Overall mixed to slightly positive: friendly staff, good location and comfortable beds balanced against cleanliness, amenity failures, and value concerns, resulting in an average stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Amenities
Sleep Inn & Suites Pineville - Alexandria offers a range of upscale amenities, from Sealy Posturepedic mattresses to whirlpool bathtubs in select rooms.

Convenient Facilities
Guests can take advantage of the indoor heated pool, hot tub, and exercise room, as well as the business center and meeting facilities.

Ideal Location
Located near popular attractions like Louisiana College and the Alexandria Museum of Art, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Sleep Inn & Suites Pineville - Alexandria now to experience comfort and convenience at its finest.

Important information:

You must show a valid photo ID and credit card upon check-in.

The property will be renovating their pool and spa until further notice. During this period, guests may experience some noise or light disturbances, and these facilities will not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2030-12-31 until 2026-01-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Location

Guest Reviews

6.4
Based on 256 reviews
Cleanliness: 5.5
Service: 8.2
Location: 8.8
Room Quality: 6.6
Amenities: 5
Value for Money: 4
Food and Beverage: 6
Overall Experience: 7.1
T
Toney • solo_traveller • us
8
2026-11-01 • via Nuitee
T
Terri • family_with_children • us
4
Pros:

Size of room

Cons:

Hotel old

2026-11-01 • via Nuitee
T
Toney • couple • us
8
2026-10-18 • via Nuitee
J
Jim • solo_traveller • us
8
It was fine--loved the bed.
Pros:

The breakfast was lame. No gravy for the biscuits and no jam/jelly. The eggs were unique--fried wafers. Otherwise my stay was just fine. Loved the bed.

Cons:

Breakfast.

2026-10-12 • via Nuitee
J
Jeni • solo_traveller • us
7
Pros:

I was overcharged. I booked through booking.com for $76 for 2 nights and was charged $94 upon check in. I never would have paid that amount and y'all say to contact booking.com and they say to contact y'all. I just want a refund for the difference. I would have not paid $94 a night for a 3 star hotel. Very dissatisfied

2026-10-12 • via Nuitee
S
Shawn • solo_traveller • us
6
Pros:

Rooms where very clean. Beds where comfortable. Ac worked great.

Cons:

Breakfast was very little and everything wasn't filled when we left at 7. Breakfast was supposed to be ready at 6. Waited another 20 mins just to check out because he was the only one there trying to work the counter and get Breakfast ready.

2026-09-15 • via Nuitee
C
Charles • solo_traveller • us
7
2026-08-29 • via Nuitee
A
Admir • solo_traveller • de
10
2026-08-26 • via Nuitee
K
Kelly • couple • us
3
Pros:

Majority of Staff was great..lanie,Alexis ,Tori…
Rebecca did a follow up was very respectful

Cons:

Haley needs to be reprimanded and have classes on how to be a front desk employee ,being rude and hanging up on people is a sure way of being fired in my opinion ,and not reading notes plainly typed into note sections of reservation 🤦🏼‍♀️
Was not offered a lower rate for reservation of king suite for jet tub/bigger room..when all we ended up with was bigger room🤦🏼‍♀️
Jet tub didn’t work 🤦🏼‍♀️
Handle of tub comes off🤦🏼‍♀️
Ac leaks on floor in room,floor feels soft and creaky near ac ..3rd floor room 327 for future guests 🤦🏼‍♀️

2026-08-24 • via Nuitee
V
Valerie • solo_traveller • us
1
2026-08-21 • via Nuitee
H
Harvey • solo_traveller • us
9
2026-08-03 • via Nuitee
G
Geneieve • family_with_children • us
10
2026-07-22 • via Nuitee
E
Elizabeth • family_with_children • us
8
2026-07-21 • via Nuitee
V
Valerie • solo_traveller • us
10
2026-07-09 • via Nuitee
Q
Quantella • solo_traveller • us
5
2026-07-07 • via Nuitee
T
Touchet • solo_traveller • us
10
2026-07-05 • via Nuitee
C
Carlos • family_with_children • us
10
2026-07-04 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

Nice hotel

Cons:

Price needs to be about 10-15 dollars to less

2026-06-24 • via Nuitee
J
Jackie • couple • us
10
2026-06-19 • via Nuitee
T
Taylor • solo_traveller • us
10
Pros:

I liked the breakfast, the room location and the staff was respectful.

2026-06-16 • via Nuitee