Sleep Inn & Suites Pineville - Alexandria

Hotels
•
Sleep Inn
7 (393 reviews)
3411 US Highway 165 , Pineville , us
+1 318-545-8167

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
4.5
Multiple mentions of dirty towels, filthy bathroom, and rotten food in the fridge indicate significant cleanliness issues.
Service
8.5
Most guests mentioned helpful staff, though some experienced issues with rude staff or lack of management availability.
Location
7.5
Some guests appreciated the convenient location; however, road construction caused accessibility issues.
Room Quality
6.5
Comfortable beds mentioned, but overall room quality suffers from cleanliness and maintenance issues.
Amenities
7
Amenities like breakfast were mentioned positively, but issues with the pool and various items being broken affected the score.
Value for Money
7
Some guests felt charged unfairly or lacked proper room accommodations, impacting perceived value.
Food and Beverage
7.5
Breakfast was generally liked, but there were issues with items such as sour milk mentioned.
Overall Experience
7.5
While some guests had positive experiences, there were notable issues that impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:19

Property Description

Luxurious Amenities
Sleep Inn & Suites Pineville - Alexandria offers a range of upscale amenities, from Sealy Posturepedic mattresses to whirlpool bathtubs in select rooms.

Convenient Facilities
Guests can take advantage of the indoor heated pool, hot tub, and exercise room, as well as the business center and meeting facilities.

Ideal Location
Located near popular attractions like Louisiana College and the Alexandria Museum of Art, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Sleep Inn & Suites Pineville - Alexandria now to experience comfort and convenience at its finest.

Important information:

You must show a valid photo ID and credit card upon check-in.

The property will be renovating their pool and spa until further notice. During this period, guests may experience some noise or light disturbances, and these facilities will not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2030-12-31 until 2026-01-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AEX

Location

Guest Reviews

7
Based on 393 reviews
Cleanliness: 4.5
Service: 8.5
Location: 7.5
Room Quality: 6.5
Amenities: 7
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 7.5
C
Charles • solo_traveller • us
7
2026-08-29 • via Nuitee
A
Admir • solo_traveller • de
10
2026-08-26 • via Nuitee
K
Kelly • couple • us
3
Pros:

Majority of Staff was great..lanie,Alexis ,Tori…
Rebecca did a follow up was very respectful

Cons:

Haley needs to be reprimanded and have classes on how to be a front desk employee ,being rude and hanging up on people is a sure way of being fired in my opinion ,and not reading notes plainly typed into note sections of reservation 🤦🏼‍♀️
Was not offered a lower rate for reservation of king suite for jet tub/bigger room..when all we ended up with was bigger room🤦🏼‍♀️
Jet tub didn’t work 🤦🏼‍♀️
Handle of tub comes off🤦🏼‍♀️
Ac leaks on floor in room,floor feels soft and creaky near ac ..3rd floor room 327 for future guests 🤦🏼‍♀️

2026-08-24 • via Nuitee
V
Valerie • solo_traveller • us
1
2026-08-21 • via Nuitee
H
Harvey • solo_traveller • us
9
2026-08-03 • via Nuitee
G
Geneieve • family_with_children • us
10
2026-07-22 • via Nuitee
E
Elizabeth • family_with_children • us
8
2026-07-21 • via Nuitee
V
Valerie • solo_traveller • us
10
2026-07-09 • via Nuitee
Q
Quantella • solo_traveller • us
5
2026-07-07 • via Nuitee
T
Touchet • solo_traveller • us
10
2026-07-05 • via Nuitee
C
Carlos • family_with_children • us
10
2026-07-04 • via Nuitee
J
Jason • solo_traveller • us
10
Pros:

Nice hotel

Cons:

Price needs to be about 10-15 dollars to less

2026-06-24 • via Nuitee
J
Jackie • couple • us
10
2026-06-19 • via Nuitee
T
Taylor • solo_traveller • us
10
Pros:

I liked the breakfast, the room location and the staff was respectful.

2026-06-16 • via Nuitee
S
Samantha • family_with_children • us
1
Cons:

The elevator shakes and makes loud noises. The air wasn't working and the whole hotel had a bad smell. Our room wasn't cleaned and the bed stunk.

2026-06-15 • via Nuitee
A
Andrew • solo_traveller • us
8
Pros:

Breakfast was good wish it could be bigger

Cons:

N/a

2026-05-23 • via Nuitee
R
Rod • couple • us
7
Se above question and answer
Pros:

Location, closeness to everything around

Cons:

Pool was not up and running,spa wasn't up and operational, room was freshly painted and odor was strong. The television didn't work.

2026-05-22 • via Nuitee
P
Pamela • solo_traveller • us
1
Pros:

Bed linen not clean

Cons:

The way the situation was handled

2026-05-11 • via Nuitee
W
William • couple • us
9
We were there for 2 nights, everything went good.
Pros:

The friendliness of staff. Quick check in and out.

Cons:

There were only 2 each of the bath towels. No where to sit except for bed and a Very uncomfortable and unsteady desk chair.

2026-05-11 • via Nuitee
M
Morgan • family_with_children • us
1
I'm never staying at this hotel again.
Pros:

This entire hotel was garbage. The only thing we liked was free breakfast, even though they didn't have any drink. Also the location was a great spot, located right in the middle of kingsville.

Cons:

The staff didn't know how to do their job. There was a hole in the floor, the remotes didn't work and they didn't even have any batteries to replace them. The towels and washcloths were dirty and had holes in them but we got blamed and charged for there inability to clean. There was no juice available for the complimentary breakfast and we almost got stuck on the elevator. This is one of the worst hotels I've ever stayed at.

2026-05-01 • via Nuitee