SureStay Hotel by Best Western Kemptville

Hotels
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SureStay Hotel by Best Western
9.2 (416 reviews)
4022 County Rd 43 , Kemptville , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Rooms generally clean
Friendly, accommodating staff
Good, convenient and quiet location
Pet friendly
Adequate/basic breakfast available
Comfortable ventilation/hot water and functioning TV
Cons:
Breakfast often minimal with limited variety
Some rooms show age (paint chips, dated bathroom)
Firm beds and flat/small pillows reported
Noisy or faulty AC/heater units in some rooms
In-room coffee machine failures and limited amenities
Occasional housekeeping issues (stained towel) and difficult sliding patio doors

Categories

Cleanliness
9.3
Multiple guests repeatedly described rooms as clean or very clean; a few isolated issues (stained bath towel, minor paint chips) noted but overall cleanliness is strong.
Service
9.9
Staff are frequently called friendly, prompt and accommodating (quick check-in, helpful). One negative incident (early knock before checkout) but service sentiment is overall excellent.
Location
9.8
Guests consistently mentioned a good, convenient location (close to local activities, safe, quiet area).
Room Quality
8.9
Rooms are basic and generally clean with good ventilation and hot water; some complaints about firm beds, flat pillows, noisy AC units, aged bathroom fittings and difficult patio doors.
Amenities
8.6
Mixed amenities — positive notes for TV, ventilation and simple room features, but in-room coffee machine failures and limited/very basic breakfast lower the score.
Value for Money
9.1
Several guests noted good price and cleanliness for the cost; one comparison favored a nearby property as slightly better value, but overall perception is favorable.
Food and Beverage
8
Breakfast is frequently described as minimal/basic with limited variety; some found it adequate but multiple guests requested more options.
Overall Experience
10
Overall sentiment is very positive — many guests called their stay pleasant, would return, and praised staff friendliness and a safe, quiet property despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:53

Property Description

Convenient Location
Situated just a short drive from Rideau River Provincial Park, Howard Johnson Inn Kemptville offers easy access to nearby attractions and outdoor activities.

Comfortable Accommodation
Each traditionally decorated room is equipped with modern amenities including a microwave, fridge, and coffee maker. Guests can unwind with cable TV and enjoy the convenience of a seating area and a well-equipped bathroom.

Pet-Friendly with 24-Hour Service
Enjoy the convenience of a 24-hour front desk and bring your furry friends along to this pet-friendly hotel. With free Wi-Fi, parking, and a daily continental breakfast, your stay is sure to be stress-free and comfortable.

Book your stay now at Howard Johnson Inn Kemptville for a relaxing and convenient experience in Ontario!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 416 reviews
Cleanliness: 9.3
Service: 9.9
Location: 9.8
Room Quality: 8.9
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 8
Overall Experience: 10
G
Gregory • couple • ca
8
2026-08-27 • via Nuitee
A
Anne • couple • ca
5
Mediocre.
Pros:

Location. The room

Cons:

Breakfast. Didn’t even bother
Outside of the hotel
The price for what it was

2026-08-20 • via Nuitee
V
Vikram • family_with_children • ca
6
It was fine but it it should be more clean, hallway carpet is super dirty and smelly
Pros:

ok

Cons:

carpet and smell

2026-08-11 • via Nuitee
A
Ashley • couple • ca
8
2026-08-10 • via Nuitee
A
Arvinder • solo_traveller • ca
7
2026-08-06 • via Nuitee
J
James • extended_group • ca
8
2026-08-05 • via Nuitee
S
s • solo_traveller • ca
9
Pros:

It was quite and clean very accommodating

Cons:

Tub plug didn't work but they did fix it the next day

2026-08-04 • via Nuitee
D
Dipanjan • couple • ca
10
Value for money
Pros:

Locatio

2026-08-03 • via Nuitee
S
Suzanne • couple • us
10
A very pleasant place to stay with pets.
Pros:

Pet friendly. Good location. Clean.

Cons:

The sliding patio doors are very difficult to open and require replacement or repair.

2026-08-02 • via Nuitee
Ángela • solo_traveller • co
4
Cons:

I didn't dislike it I just wish there was more variety of breakfast

2026-07-23 • via Nuitee
T
theroux • extended_group • ca
8
2026-07-14 • via Nuitee
A
Alison • couple • ca
8
2026-07-14 • via Nuitee
L
Leduc • solo_traveller • ca
9
2026-07-11 • via Nuitee
G
Geoff • couple • nz
7
Pros:

Breakfast was adequate. The staff were very friendly and nice.

Cons:

The place seemed run down and noisy. The outer car park area was quite rough abd there was no privacy in the room without pulling curtains.

2026-07-10 • via Nuitee
P
Pradeep • couple • ca
9
2026-07-03 • via Nuitee
L
Leo • couple • ca
8
Pros:

bien

Cons:

peut etre avoir un peu plus de choix pour le déjeuner

2026-07-02 • via Nuitee
B
Bas • solo_traveller • ca
9
A Pleasant Night at SureStay Hotel
Pros:

My husband and I checked in about 10:30 pm.
We were greeted promptly by a friendly young man who processed us quickly and efficiently, making pleasant smalltalk.
The room was adequate in size and thr AC was on.
I loved the ventilation system! Not noisy, but kept the room a comfortable temperature all night.
The bathroom had instantly hot water, better than at home.
We also liked a nightlight of sorts that came on when the room was dark- easily guiding us to the bathroom in the middle of the night.
The room was basic but quite clean.
The property was well-maintained and the area felt safe.
The TV was great and we could easily watch the news on YouTube.
The area was quiet as well.

Cons:

We both found the bed quite firm, but we slept.well.
There were four pillows, but they were quite small and very flat.
The breakfast was extremely basic.
Didn't try the coffee (went to Tims:) but I had orange juice plus cereal mixed with a container of yogurt plus a "pat" of peanut butter, for protein.

2026-06-29 • via Nuitee
A
Alberto • solo_traveller • it
8
2026-06-28 • via Nuitee
C
Claude • couple • ca
9
I would stay there again.
Pros:

Clean room, comfortable bed, nice continental breakfast

Cons:

The bathroom was a little aged (some paint chips, for example), but clean nevertheless.

2026-06-26 • via Nuitee
B
Beverley • solo_traveller • ca
10
Pros:

Very clean

Cons:

Nothing was negative

2026-06-24 • via Nuitee