Hotel Chateau Laurier Québec

Hotels
8.5 (2735 reviews)
1220 Place George V , Quebec City , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Nice hotel with much to offer
Beautiful views and comfortable amenities
Cons:
Poor service and check-in process
High food prices with limited options

Categories

Cleanliness
8.46
Cleaning missed or poor communication about amenities.
Service
7.43
Service improvements needed; issues with check-in and staff responsiveness.
Location
9.97
Very convenient location with several nearby restaurants.
Room Quality
7.92
Rooms comfortable but some are very small.
Amenities
9.45
Good amenities like spa and pool, but breakfast overpriced.
Value for Money
7.91
Room size compared to price felt expensive.
Food and Beverage
7.46
Breakfast options poor and too expensive.
Overall Experience
9.43
Generally positive but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:33

Property Description

Luxurious Accommodations
Hotel Chateau Laurier, nestled in Old Quebec, offers elegantly furnished rooms with modern amenities like free cable TV, work desks, and some with cozy fireplaces and hot tubs.

Relaxation and Recreation
Unwind in the indoor saltwater pool or the outdoor hot tub in the serene inner courtyard. Keep up with your fitness routine at the on-site gym or explore the nearby St Lawrence River just a short stroll away.

Convenience and Culture
With a prime location near historic landmarks like Plains of Abraham and Citadelle of Quebec City, as well as top-notch dining options, Hotel Chateau Laurier ensures a memorable stay immersed in luxury and history.

Book your stay at Hotel Chateau Laurier for a perfect blend of comfort and sophistication.

Important information:

A credit card pre-authorization or cash deposit will be requested upon arrival as a security deposit.
When booking 5 rooms or more, different policies and additional supplements may apply.
Please note that studded tires are not permitted at this property.
The property also accepts Wechat and Alipay as methods of payment.
Please inform the property in advance of your stay if you plan to bring a dog.
Please contact the property in advance of your stay to check the availability of dog-friendly/pet-friendly rooms. When travelling with dogs, please note that an extra charge of CAD 50 plus taxes per dog, per night applies.
Only one dog is allowed per room, and the maximum allowed weight is 35 kg.
Kindly note that Hôtel Château Laurier Québec only accepts dogs as pets. Cats, birds, and all other species are not allowed.
*Notice of temporary parking lot closure starting March 11, 2026. Please use our valet parking service and we will take care of parking your vehicle for you. This service, at $34 + taxes per day, remains the simplest and most comfortable way to access the hotel, especially given the major construction work in the area
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for CAD 15 per person per night when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 2735 reviews
Cleanliness: 8.46
Service: 7.43
Location: 9.97
Room Quality: 7.92
Amenities: 9.45
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 9.43
M
Mary Ellen solo_traveller us
9
Pros:

Very clean. Comfortable beds. Good location. Friendly staff that quickly responded to needs.

Cons:

Had problem with safe deposit box.

2026-06-27 via Nuitee
M
Martial couple fr
6
Pros:

Localisation au top pour visiter le vieux Québec à pieds

Cons:

Lit trop petit (lit double en 140)

2026-06-26 via Nuitee
N
Nikki solo_traveller ch
8
Very comfortable, but with a few serious shortcomings
Pros:

My room was newly refurbished, spacious, clean and comfortable. I had a nice view of the Plains of Abraham and the other side of the St. Lawrence river. The bathroom, though small, had a good shower and a decent size bathtub. The air conditioning worked perfectly.

Cons:

There was no telephone in the room and communication with the front desk was exceptionally poor. There was a QR code to communicate with the front desk from the room. No messages sent after scanning the code received a timely response. The chatbot kept telling me that someone would get back to me ASAP, but no. I was also disappointed with the swimming pool. It was small, packed with kids playing at both ends and a bunch of adults, standing immobile in the middle and talking. It was impossible to swim. I got out after a few minutes, after long hair from previous guests got wrapped around my fingers not once, but several times.

2026-06-26 via Nuitee
M
Mégane couple ca
10
2026-06-26 via Nuitee
Y
Yuliya family_with_children us
9
2026-06-25 via Nuitee
G
Giorgio solo_traveller ch
9
Pros:

Lage, Zimmer

Cons:

Zimmer wurde 1x nicht genacht

2026-06-24 via Nuitee
V
Victor couple fr
10
Excellent hôtel et emplacement premium
Pros:

Emplacement idéal pour visiter le Vieux Quebec.
Le petit déjeuner est fabuleux.
La piscine et sauna sont top.
Les chambres sont spacieuses et tres confortables. La literie est exceptionnelle.
Beaucoup de belles attentions (carte pour apéritif, mot manuscrit d’accueil, surclassement).
Nous recommandons sans hésiter et reviendrons dans cet hôtel si nous visitons à nouveau Quebec.

Cons:

Le service de chambre a oublié de faire notre chambre le 1er jour.

2026-06-24 via Nuitee
M
Magnus solo_traveller se
9
2026-06-23 via Nuitee
L
Langlois couple ca
5
Pros:

L'emplacement de l'hotel.

Cons:

La chambre n'est pas chaleureuse et ne ressemble pas aux photos. Le looby est très joli, mais la chambre est plutôt de base.

2026-06-22 via Nuitee
S
Sarah family_with_children us
10
Lovely stay in Quebec
Pros:

Great location for walking to dinner, it’s just a few blocks to Upper Town but there’s also many restaurants and bars along Grand Alle. Front desk staff were always incredibly helpful - they were happy to put a few things in the freezer for us during our stay.

Cons:

The layout of the hotel and the different wings can be confusing - we found the hot tub unnecessarily difficult to get to when we could see it from our room. A large event was also being hosted here one night, like a prom, so the courtyard and halls were full of young people that one night but noise wasn’t really a problem.

2026-06-22 via Nuitee
M
Maxime couple ca
8
2026-06-22 via Nuitee
S
Steven couple au
8
2026-06-21 via Nuitee
J
Judy couple ca
10
I would definitely stay here again!
Pros:

It was very clean, quiet and comfortable. Staff were friendly and helpful

2026-06-20 via Nuitee
S
Spatafora solo_traveller ca
7
2026-06-19 via Nuitee
J
Jarrod Mick couple ca
10
Pros:

The location was perfect! We were steps away from 17 different restaurants and bars. Our room was beyond expectations. Large and up to date, it had everything we could ask for.

2026-06-19 via Nuitee
J
John family_with_children us
10
Pros:

Beautiful and very clean hotel in a great location

2026-06-19 via Nuitee
P
PEDRO couple ca
9
2026-06-18 via Nuitee
A
Anthony couple be
9
Magnifique hôtel dans une ville magnifique
Pros:

Offres et services, beauté et propreté de l'hôtel, gentillesse et professionnalisme du personnel, parfaitement situé à proximité du vieux Québec et de bons restaurants

Cons:

Le seul point d'amélioration concerne la petite taille de la chambre, le lit Queen Size est vraiment petit, de même qu'il y a peu d'espace dans la chambre. La porte de la salle de bain ne se ferme pas complètement et surtout le bruit de l'aération et du frigo est continu pendant la nuit et très intempestif.

2026-06-16 via Nuitee
K
Kristen family_with_children us
10
2026-06-16 via Nuitee
A
asdf3df couple ca
2
2026-06-15 via Nuitee