Parador El Buen Café

Hotels
•
Independent
8.2 (787 reviews)
#381, Carr. 2, Km. 84.0 Bo. Carrizales, Hatillo, 00659-2814 , Hatillo , PR
1-787-898 1000

listing image 1
Show all photos

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
ATM/banking
Conference space
Multilingual staff
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Great location
Cozy environment
Cons:
Inconsistent cleanliness
Noisy rooms
High prices

Categories

Cleanliness
7.88
There were reports of inconsistencies in room cleanliness and maintenance.
Service
9.05
Guests appreciated the friendly and attentive service received from the staff.
Location
8.59
The hotel is well-located near beaches and shopping areas.
Room Quality
7.54
Some guests noted that room quality and soundproofing were lacking.
Amenities
8.07
Amenities were adequate, though some areas need remodeling.
Value for Money
7.83
Some guests felt prices were high for the offered quality.
Food and Beverage
8.58
Guests enjoyed the restaurant and breakfast options.
Overall Experience
8.05
Overall experience was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:31

Property Description

Discover the vibrant charm of Hatillo at Parador El Buen Café, where comfort meets convenience in a picturesque setting.

Relaxing Recreation
Dive into our refreshing outdoor pool or take a leisurely stroll through our serene gardens and terrace, offering stunning views that invite relaxation.

Culinary Delights
Savor exquisite international cuisine at our on-site restaurant, Parador El Buen Café, complete with a bar/lounge that sets the perfect backdrop for unwinding after a day of adventure.

Convenient Amenities
Our hotel provides a 24-hour front desk, business center, and complimentary Wi-Fi, ensuring a seamless experience whether you’re traveling for business or pleasure. With ample event space for meetings and celebrations, every gathering is a success.

Book your unforgettable stay at Parador El Buen Café today and immerse yourself in the beauty of Hatillo!

Important information:

  • Pool access available from 9 AM to 9 PM.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 787 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.05
J
Jayden • extended_group • us
10
Excelente lugar para hospedarse.
Pros:

El lugar estaba muy limpio, de hecho tenía un olor agradable desde que entrabas a el. La habitación súper limpia y cómoda. El estacionamiento era amplio.La piscina estaba impecable. El personal fue muy atento y amable. El lugar cuenta con restaurante, además tiene varios centros comerciales cerca y también queda cerca de la autopista. Como extra, tiene varias playas hermosas cerca.

Cons:

Todo estuvo excelente, no tengo quejas.🤗

2026-03-07 • via Nuitee
W
Wilda • family_with_children • pr
10
Pros:

The location

2026-03-07 • via Nuitee
C
Cortijo • family_with_children • pr
10
Espectacular!!!!!!
Pros:

Cerca de todo cómodo limpio.

2026-03-06 • via Nuitee
J
Jenny • couple • pr
10
2026-03-05 • via Nuitee
M
Mercedes • couple • us
10
Fui porque mi hijo jugaba socket temprano en la mañana
Pros:

Todo muy bien para mi.

2026-03-05 • via Nuitee
E
Ewelina • couple • pl
10
Super pobyt.
Pros:

Miejsce bezpośrednio przy drodze, ale to w niczym nie przeszkadzało. Bardzo duży pokój, wygodne łóżko. Czysto. Personel bardzo przyjazny.

2026-03-04 • via Nuitee
W
Wilda • couple • pr
10
Pros:

The location

2026-03-04 • via Nuitee
H
heide • couple • pr
10
2026-03-03 • via Nuitee
V
Vazquez • couple • pr
5
2026-03-03 • via Nuitee
C
Cortijo • family_with_children • pr
10
Excelente! Empleados excelentes! El hotel excelente!
Pros:

Súper cómodo limpio espectacular!

2026-03-02 • via Nuitee
M
Maksims • family_with_children • gb
3
avoid
Pros:

nothing

Cons:

the mattrasses are too old, the room needs cosmetic repairs and i find we were overcharged 200-300%. I would run away if someone offers me to come back there even for free

2026-03-02 • via Nuitee
A
Andrea • family_with_children • us
6
2026-03-02 • via Nuitee
X
Xavier • couple • us
8
Quaint addition to out stay.
Pros:

Good location close to several beaches and good restaurants/food trucks. The pool was well maintained. The front desk girl Carman was very nice and informative about the area. Restaurant across the street had good food and good prices.

2026-03-01 • via Nuitee
C
Cheryl • family_with_children • us
9
Staff was very helpful in information about the area
Pros:

It was very clean. Staff was very accommodating and very nice!!

Cons:

Convenience to hwy for a quick night stay.

2026-02-28 • via Nuitee
I
Iris • couple • pr
10
2026-02-25 • via Nuitee
K
Keri • family_with_children • us
8
2026-02-24 • via Nuitee
P
Pascual • family_with_children • pr
9
Pros:

Service and location

Cons:

Mattress in bed

2026-02-22 • via Nuitee
M
Maggy • solo_traveller • us
9
Good location
Pros:

Room was very clean, good restaurant on premises with good Puerto Rican food.

Cons:

Shower water was only lukewarm, personally I like hot water for my shower.

2026-02-12 • via Nuitee
G
Glorivee • family_with_children • us
10
2026-02-09 • via Nuitee
D
Delia • couple • pr
10
Muy buena
Pros:

Limpieza

Cons:

Habitación en segundo piso. Tengo problemas con una rodilla y se me hace difícil bajar escaleras

2026-02-08 • via Nuitee