Comfort Suites Southaven - Memphis South

Hotels
•
Comfort Suites
7.2 (390 reviews)
7075 Moore Drive , Southaven , US
+1 662-470-1196

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, specific praise for Alex)
Convenient location near shops/restaurants/highway
Clean, spacious and comfortable rooms (many guests)
Hot, high-quality breakfast (frequently praised)
Quiet rooms for many guests
Good overall value mentioned by several guests
Easy to access / good parking flow for smaller vehicles
Cons:
Inconsistent cleanliness: stained bathrooms, mold, musty/damp carpets
Room maintenance issues: broken room phone, ripped blackout curtain, shower curtain problems
AC problems: musty smell and rattling units
Amenities missing or lacking: no USB outlets, no body wash, no pool towels/umbrellas
Slow/old elevator reported
One report of poorly trained/arrogant staff who deleted a reservation
Higher prices noted during peak demand; hotel needs some upgrades

Categories

Cleanliness
6.5
Mixed reports: many guests praised very clean rooms, but multiple complaints about stained bathrooms, musty/damp carpet, mold on ceiling and torn blackout curtains lowered the score.
Service
7.8
Generally positive: numerous mentions of friendly, helpful staff (including specific praise for Alex). One report of poorly trained/arrogant staff who deleted a reservation reduced the rating slightly.
Location
7.8
Consistently praised as convenient and close to shops/restaurants/highway; one review noted location but suggested hotel needs upgrades due to demand-driven pricing.
Room Quality
6.8
Rooms described as spacious and comfortable by many, but several guests reported broken phones, AC issues (musty/rattling), shower/bathroom problems and occasional odors.
Amenities
6.8
Breakfast is a strong amenity, but other facilities had issues: pool lacked towels/umbrellas/privacy, no USB outlets, missing body wash and some maintenance needs reported.
Value for Money
7
Mixed: multiple guests called it good value and would return, though one noted higher-than-normal pricing due to demand and recommended upgrades.
Food and Beverage
8
Strong positive sentiment: numerous guests praised the hot breakfast (some called it among the best), real bacon and plentiful options; a few asked for more fruit.
Overall Experience
6.9
Overall mixed-to-positive: many guests would stay again and praised cleanliness, staff and breakfast, but several negative experiences (maintenance, cleanliness lapses, one serious service incident) tempered the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites Southaven I-55 is perfectly situated near major attractions like Graceland and the Tunica Casinos, offering easy access to the best of the area.

Deluxe Amenities and Services
Start your day right with a complimentary hot breakfast and unwind in the evenings at the manager's reception. Take advantage of the fitness center, outdoor pool, and free high-speed internet to make your stay exceptional.

Spacious Suites and Business Facilities
Our suites are designed for comfort and productivity, featuring separate living areas and workspaces. Business travelers will appreciate the well-equipped business center and meeting rooms.
Book now for a memorable stay at Comfort Suites Southaven I-55!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location

Guest Reviews

7.2
Based on 390 reviews
Cleanliness: 6.5
Service: 7.8
Location: 7.8
Room Quality: 6.8
Amenities: 6.8
Value for Money: 7
Food and Beverage: 8
Overall Experience: 6.9
D
dewana • extended_group • us
4
2026-11-01 • via Nuitee
N
nikki • couple • us
4
2026-10-30 • via Nuitee
K
Kirby • couple • us
8
Great stay overall
Pros:

Room was very nice and clean

Cons:

The elevator gave final destination vibes. lol jk it took forever to close/move

2026-10-29 • via Nuitee
I
Ina • family_with_children • us
8
Pros:

Close to stores and restaurants

Cons:

2026 ..no USB plugs built into lamps or outlets..I had to go buy a charger block ..my blackout curtain had a rip in it should have been replaced..no body wash was offered

2026-10-28 • via Nuitee
A
Ashley • family_with_children • us
10
Pros:

The staff was very friendly and the property was very nice. The rooms were very clean and everything was very comfortable

2026-10-19 • via Nuitee
J
JoAnn • couple • us
7
Hotel in Southaven
Pros:

Hotel was available, close to restaurants and shopping and staff were friendly.

Cons:

Price was higher than normal due to high demand in the area. Also it’s time for it to be upgraded.

2026-10-18 • via Nuitee
D
Darrah • solo_traveller • us
10
2026-10-18 • via Nuitee
Z
Zabala • extended_group • us
10
2026-10-17 • via Nuitee
M
Maria Paula • extended_group • br
10
Local e cafe da manhã muito bom
Pros:

Localização próximo a várias lojas e restaurantes, café da manhã muito bom , atendimento muito bom dos atendentes

2026-10-16 • via Nuitee
T
Tony • couple • us
10
2026-10-09 • via Nuitee
L
Lori • couple • us
1
2026-10-08 • via Nuitee
F
Fredrick • couple • us
10
2026-10-07 • via Nuitee
B
Barbara • couple • us
10
I'd stay here again when traveling through the Memphis area. Great value.
Pros:

Breakfast was excellent! Alex had everything under control and was very helpful. We told him that this breakfast offering was one of the best that we have ever had. The quality of the food was exceptional.. Loved having real bacon.

2026-10-07 • via Nuitee
T
Tracie • couple • us
10
2026-09-19 • via Nuitee
L
Latoya • couple • us
10
2026-09-14 • via Nuitee
J
Joyce • solo_traveller • us
10
My stay was quite and peaceful, didn’t really hear any noise, until we went to breakfast and heard everyone talking
Pros:

Quiet clean and good location

Cons:

N/a

2026-09-13 • via Nuitee
W
William • solo_traveller • us
8
Very nice, perfect for the price.
Pros:

Breakfast was good. I would like more fruit to the menu.

Cons:

More fruit offered would be good.

2026-09-13 • via Nuitee
T
Tyra • couple • us
10
2026-09-10 • via Nuitee
B
Brittany • couple • us
4
Will not book there again
Pros:

The location was convenient and within walking distance

Cons:

My room phone was broken….
The room key has to be switched several times
Bathroom were stained
Pool was not up

2026-09-07 • via Nuitee
R
Rachel • family_with_children • us
3
Pros:

Easy to get in and out, good location. Staff was very kind and helpful.

Cons:

The air in our room was not working properly causing the room to be very musty and the AC to rattle all night. The bathroom had a strong odor of cigarette smoke and wet linens. The carpet floor was almost damp due to how musty the room was and left the bottom of our feet so filthy we had to wash our kids feet after 10 minutes of walking on the floor. The staff was very kind, and if we hadn’t gotten in so late at night I’m sure they would have offered us another room.

2026-09-04 • via Nuitee