Homegate Inn and Suites

Hotels
Independent
7.4 (137 reviews)
5115 Pepperchase Dr, Southaven, Mississippi, 38671 , Southaven , US

Pets allowed

Facilities

Free WiFi
24-hour front desk
Designated smoking area
ATM/banking
Golfing nearby
Free newspapers in lobby
Internet access in public areas - high speed
Free wired internet
Wheelchair accessible parking
Braille or raised signage
See all facilities

Review Highlights

Pros:
Quiet environment
Courteous staff
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5.36
Felt dirty. Rooms were only cleaned once during a seven-night stay.
Service
7.83
Standard service quality for a hotel of this rating. The staff was courteous but unable to resolve issues.
Location
8.37
The location is generally quiet, contributing to a pleasant stay.
Room Quality
6.32
Rooms are outdated and accessibility could be improved.
Amenities
7.85
Standard amenities available, but some issues with towel availability.
Value for Money
8.31
It's worth the price for a quiet stay.
Food and Beverage
7.86
Food quality not mentioned; assumed standard for this hotel category.
Overall Experience
7.33
Overall experience was affected by cleanliness issues and service inefficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:38

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and on-site vending machines for your convenience.
Business-Centric Features: Benefit from complimentary wired internet, a business center, and free newspapers in the lobby.
Comfortable Accommodations: Relax in one of the 47 air-conditioned rooms with modern amenities like refrigerators, microwaves, and flat-screen TVs.
Indulge in a comfortable stay at Homegate Inn and Suites, strategically located near popular attractions. Book now to experience convenience and relaxation.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 137 reviews
Cleanliness: 5.36
Service: 7.83
Location: 8.37
Room Quality: 6.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 7.33
A
Alyssa
10
Pros:

This location is in better condition than the Collierville location. This location also has much friendlier staff and cleaner rooms! No complaints and would return or recommend to others. Sheets are a bit thin but that’s all. Everyone is nice and it’s a peaceful location. Near many food options and near the mall as well.

2025-10-10 via Nuitee
C
Carolyn
8
Pros:

Yes to all questions

2025-10-05 via Nuitee
T
Tamika
10
Pros:

I always stay here. It’s quiet and worth the price.

2025-09-21 via Nuitee
D
Derrick
10
Pros:

I always enjoy my quiet, comfortable stay there @ Homegate. The staff is courteous and respectful. Rooms are always clean & accessible.

2025-09-06 via Nuitee
S
Steven
2
Pros:

Felt dirty. Outdated.

2025-07-24 via Nuitee
J
jesus
2
Pros:

During my seven-night stay, my room was only cleaned once. I had to visit the lobby daily to request towels. I spoke with three different staff members, but the issue was not resolved.
People fixing cars at the parking lot.
No security
Furthermore, the virtual chat service provided by Expedia proved to be unhelpful.

2025-07-18 via Nuitee
F
Fredrick partner
2
Pros:

This hotel is very outdated,carpet dirty.Not a comfortable place to stay.They don't have extra towels.This is the worst hotel I have ever visited.Never again.The need to close...

2025-07-07 via Nuitee
J
Justin family
4
Pros:

Bathroom door wouldn’t latch closed and kept flying open,

2025-06-14 via Nuitee
A
Ada friends
10
Pros:

The location was perfect for the event

2025-06-07 via Nuitee
K
Kia
2
Pros:

The rooms smelled the refrigerator wasn’t cleaned out and they had roaches

2025-05-19 via Nuitee
K
Kal
8
Pros:

They never gave me my deposit back

2025-05-18 via Nuitee
C
Cleveland
6
Eight day review
Pros:

The carpet could use a good shampooing if not replaced and the towels and linen needs bleach.

2025-05-10 via Nuitee
C
Charlene family_with_children
6
Pros:

For the price there was no vending for snacks we had grandkids with us, no continental breakfast, the rooms can use an update the tub had rust stains in it

2025-05-07 via Nuitee
V
Verified traveler
2
The hotel that’s NOT A HOME AWAY FROM HOME.
Pros:

I would never stay there again. I wouldn’t recommend this hotel to anyone to stay at. The worker’s brings their kids to work & they run up & down the hall crying. The drug smell is horrific. & The wifi has a very poor connection. The front desk crew is not attentive to your complaints at all. It’s a mess all around the whole board period.

2025-04-29 via Nuitee
J
Joyce
10
Good value Room was clean comfortable quiet and s
Pros:

The room was basic but very quiet and clean in a safe and convenient location with an affordable rate

2025-04-28 via Nuitee
T
Tammy
6
Clean, but old.
Pros:

The price is good for what you get. The room is very basic but very clean. It is a very old hotel but maintained decently. There were no kleenex in the room which I think is a basic. The shower heads really need to be replaced to get the full stream of water to shower comfortably. Overall it was ok.

2025-04-27 via Nuitee
M
Meggan friends
10
Pros:

It was clean and nice

2025-04-23 via Nuitee
E
Elisabeth
4
Pros:

Issues with bedspread it one was dirty did stuck to it; the other had cigarette burns in it. The wall from past water damage had a bad patch job. The shower had bad water pressure and no cocking around where it came from the wall. Was in a non smoking room could smell smoke. Walls very thin could hear other tv all night. No breakfast not even coffee. All in all just lack luster experience for the money. Should have been 25 a night not 60.

2025-04-14 via Nuitee
L
Levelle family
6
Pros:

This property is good for a last option effort, or if you are low on funds.Too many questionable stains on the wall and I noticed the sheets have been reused to many times. Permanent stains in them.

2025-04-06 via Nuitee
V
Vinson partner
10
Pros:

Very accessible

2025-04-04 via Nuitee