Hotel Real del Rio

Hotels
9.1 (718 reviews)
Avenida José María Velazco #1409-A. Zona Río , Tijuana , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Noise from other guests
Lack of amenities

Categories

Cleanliness
8.85
Various mentions of cleanliness with some negative feedback regarding noise.
Service
9.99
Staff was described as helpful and kind in multiple reviews.
Location
9.86
Consistently positive mentions about the location being convenient.
Room Quality
8.81
Mixed reviews; while some rooms were fine, others lacked expected amenities.
Amenities
8.34
Mention of lacking certain amenities like a fridge, with some complaints about the bar.
Value for Money
8.8
Guests felt some amenities were not worth the extra cost.
Food and Beverage
8.35
Food quality was praised but there were complaints about breakfast value and options.
Overall Experience
9.82
Overall positive experiences with some notable concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:58

Property Description

Centrally Located Luxury Hotel

Modern Rooms with Premium Amenities
Indulge in our spacious and modern rooms featuring a living room with a flat-screen TV, air conditioning, boxsafe, and luxurious bathrooms with complimentary toiletries. Enjoy the convenience of our laundry and dry cleaning services.

Exquisite Dining Experience
Savor the best of Mexican and international cuisine at Restaurante La Miel, complemented by a selection of regional wines.

Convenient Access to Attractions
Explore Plaza Comercial Rio Square on foot in under 10 minutes, or take a short 5-minute drive to Plaza Galerias Square and the Tijuana Cultural Centre. With Tijuana International Airport just 15 minutes away, your adventures are within easy reach.

Book your stay at Hotel Real del Rio for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 718 reviews
Cleanliness: 8.85
Service: 9.99
Location: 9.86
Room Quality: 8.81
Amenities: 8.34
Value for Money: 8.8
Food and Beverage: 8.35
Overall Experience: 9.82
G
Gustavo couple us
10
I’d stay here again . Very nice place to stay
Pros:

The property was very clean , staff extremely friendly

2026-05-09 via Nuitee
V
VADIM couple us
8
good for a short stay
Pros:

very moden hotel, very good service at front desk

Cons:

no napkins in room, cheap useless slippers, cheap paper cups

2026-05-08 via Nuitee
D
Dennis solo_traveller us
8
Fantastic value and location!
Pros:

Room was clean and comfortable. Fantastic value and location!

2026-05-06 via Nuitee
D
Deb couple us
8
Loved the staff, hard nights sleep though.
Pros:

Staff was more than helpful and tried to assist with all our needs.

Cons:

The beds are rock solid.

2026-05-01 via Nuitee
T
Thomas couple us
7
2026-05-01 via Nuitee
E
Erick solo_traveller us
10
2026-04-29 via Nuitee
J
Jannel extended_group us
10
2026-04-29 via Nuitee
G
Gilberto couple us
10
Great experience and location
Pros:

It is very private and comfortable

Cons:

NA

2026-04-20 via Nuitee
J
Jose solo_traveller us
10
N/A
Pros:

N/A

Cons:

N/A

2026-04-20 via Nuitee
S
Salvador couple us
8
2026-04-19 via Nuitee
S
Simon couple us
10
2026-04-14 via Nuitee
R
Rodolfo solo_traveller mx
8
Cómodo
2026-04-12 via Nuitee
S
Said solo_traveller mx
8
Buen hotel a precio justo
Pros:

Habitaciones muy cómodas, y con buenas amenidades. El desayuno es rico y precio justo.

Cons:

Podrían incluir un frigorífico en todas las categorías de habitación.

2026-04-12 via Nuitee
S
Sandra Leticia extended_group mx
10
Excelente
Pros:

Todo bien, solo que el jacuzzi es muy pequeño.
Sandra.

Cons:

El café no está sabroso.

2026-04-10 via Nuitee
A
Agustin solo_traveller us
10
Highly recommend
Pros:

Very clean

Cons:

Great location

2026-04-04 via Nuitee
K
Kelvin couple us
8
2026-04-03 via Nuitee
D
Diaz family_with_children us
10
2026-03-31 via Nuitee
J
Jorge solo_traveller us
7
Your lobby staff changed my day in a very negative way.
Pros:

Breakfast excellent. People in the lobby terrible on tacking care of the customer.

Cons:

Use the concept of an airplane. Even though the prices are too different, all of them are treated in the same way. For some reason I did not get a room because I arrive too earlier for the check in; but I noticed other got it right away.

2026-03-29 via Nuitee
S
Sipriana solo_traveller us
10
I love it
Pros:

Good communication

Cons:

Everything so clean

2026-03-28 via Nuitee
J
JOSE LUIS family_with_children mx
10
Pros:

Ubicacion e instalaciones

2026-03-26 via Nuitee