Howard Johnson by Wyndham Airport

Hotels
•
Howard Johnson
6.3 (280 reviews)
709 Phillips Lane , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Cons:
Hotel closed for renovations
Lack of communication about closure
Difficulty in receiving refunds
Unavailability of services

Categories

Cleanliness
1
The cleanliness rating is very low due to reports of the hotel being closed for renovations and lack of communication.
Service
1
Service rating is extremely low as guests experienced major issues with lack of communication, unavailability of staff, and difficulty in receiving refunds.
Location
1
The location rating is very low due to the unexpected closure of the hotel causing inconvenience to guests.
Room Quality
1
Room quality is rated low due to the hotel being closed for renovations, resulting in guests not being able to access rooms.
Amenities
1
Amenities rating is very low as guests could not utilize any amenities due to the closure of the hotel.
Value for Money
1
Value for money rating is extremely low as guests prepaid for bookings and were unable to receive refunds after the hotel closure.
Food and Beverage
1
Food and beverage rating is very low due to the hotel being closed, resulting in guests not having access to these services.
Overall Experience
1
Overall experience rating is very low as guests faced multiple issues related to the hotel closure, lack of communication, and unavailability of services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 18:40

Property Description

Convenient Location and Modern Amenities

Modern Rooms and Essential Features

Complimentary Grab and Go Breakfast

Experience comfort and convenience at our Louisville hotel, just minutes away from the airport and popular attractions. Unwind in our modern rooms with free Wi-Fi and enjoy amenities like a work desk and cable TV. Start your day right with our complimentary grab and go breakfast. Plus, take advantage of our 24-hour reception and vending machines for a hassle-free stay. Book your stay at Louisville Howard Johnson Express now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.3
Based on 280 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jason • with friends • gb
1
Bad
Pros:

Nothing

Cons:

Turned up to hotel to discover it was closed due to a burst water main. Apparently this happened 6months ago and the hotel sent me a confirmation of stay and booking a few days before I arrived. I had pre paid for booking months ago and now can't get hold of them to arrange refund. Not happy

2025-06-16 • via Nuitee
C
Carolyn
2
Pros:

I never got to stay because the motel was closed...chained shut. I want a refund AND an apology for not being notified. The hotel I had to get at the last minute cost twice as much.

2025-04-24 • via Nuitee
M
Marketa • family with young children • us
1
Bad
Pros:

Nothing because the hotel was closed for renovations when I got there!

Cons:

Everything. Especially the lack of communication to me about the hotel not being open! Got confirmation the day of! I couldn’t reach anyone from the hotel, there was 800 # on the door for Wyndham, who took no responsibility for it because they also didn’t know that facility was not open. I tried contacting booking.com who I made the reservation through and have yet to hear back from. Beyond frustrated is an understatement!

2025-04-16 • via Nuitee
T
TIMOTHY
10
Pros:

Great stay

2025-01-28 • via Nuitee
K
Kevin • review category business travellers • us
7
Good
2025-01-16 • via Nuitee
M
Michael • solo traveller • us
4
Disappointing
2025-01-15 • via Nuitee
J
Joseph T
10
Pros:

Ken was a friendly and helpful he kindly brushed the snow off my vehicle.

2025-01-14 • via Nuitee
K
Kenneth
8
Pros:

nice people at front desk

2025-01-05 • via Nuitee
T
Tyree • solo traveller • us
8
Very good
Pros:

There was coffee and juices. I wasn't interested in much else.

Cons:

I didn't like the fact that the so-called breakfast really wasn't a real breakfast.

2024-12-10 • via Nuitee
W
William Brian • family
2
Pros:

First room after check in the hall light was dim. Changed rooms and heat didn’t work at all. It was freezing in the room. Got up at 3 am to change rooms and was told I had to wait until the manager got in in the morning. Third room was better. Elevator smelled like marijuana. This hotel needs a major renovation. The worst hotel I’ve ever stayed in

2024-12-09 • via Nuitee
B
Brittany • family with young children • us
5
Passable
2024-12-04 • via Nuitee
M
Moath • young couple • us
1
Bad
Pros:

Location

Cons:

The breakfast was very bad and limited options

2024-12-02 • via Nuitee
V
Verified traveler
4
Not worth saving a few dollars.
Pros:

Very outdated. The room had a smell as if it hadn't been used in a while. The bedding looked clean but the carpet was ripped in 1 place and stained. It could have used a good cleaning. Good for what we needed it for but won't consider staying again. The breakfast was very stale cereal, and bread with jelly. There was a partial gallon of milk in the fridge as well.

2024-11-14 • via Nuitee
A
Anonymous • review category business travellers • us
5
Passable
Pros:

Close to the airport

Cons:

3rd floor hall carpet was nasty…. Stains and worn

2024-11-05 • via Nuitee
J
Joe
2
Pros:

I didn't get to check in

2024-10-29 • via Nuitee
T
Tiffany • young couple • us
10
Exceptional
2024-10-29 • via Nuitee
W
Walter • young couple • us
8
Nothing fancy.
Pros:

The bed was big and comfortable. They have Mtn. Dew. Nice staff.

Cons:

Breakfast was a little scant. The AC was either hot or cold. The graduation in between only worked sometimes. The room needed another chair to sit in.

2024-10-28 • via Nuitee
T
Trent
2
Pros:

This is easily the most disgusting hotel I've ever stayed at. Run down, old, not maintained and not clean. There was actually what appeared to be blood spatter on the bathroom wall among many other problems. I would have walked out of the place never to return if everything in town wasn't already booked for a trade show. Do not stay at this hotel!!!

2024-10-21 • via Nuitee
P
Piotrowski • review category business travellers • us
9
Superb
Pros:

The man that cleaned the rooms was so friendly and a great guy made our trip enjoyable

Cons:

Needed more for breakfast

2024-10-19 • via Nuitee
L
Lani • young couple • us
7
Worth it
Pros:

Great place, priced right awesome staff and very clean!

Cons:

Spoiled milk on the breakfast bar.

2024-10-17 • via Nuitee