Holiday Inn Tuxtla Gutierrez by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.4 (225 reviews)
Boulevard Belisario Dominguez, Km 1081 , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff service
Comfortable rooms and good food
Cons:
Slippery bathroom floors
Parking issues with limited space

Categories

Cleanliness
8.64
The bathroom floor was very slippery and dangerous, indicating a cleanliness issue.
Service
9.99
Excellent service from the staff, although there was a discrepancy in information during checkout.
Location
9.65
Great location, very well positioned close to commercial areas.
Room Quality
9.6
Rooms are comfortable and spacious, but some maintenance is needed.
Amenities
8.63
The pool was beautiful, but the towels and chairs were uncomfortable.
Value for Money
9.09
Overall good value, though some food items seemed overpriced.
Food and Beverage
9.64
Food was delicious, especially the breakfast, but prices were relatively high.
Overall Experience
9.99
Overall a very pleasant stay with minor reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:16

Property Description

Modern Rooms with Amenities
Each room at Holiday Inn Tuxtla Gutiérrez features contemporary decor, a work desk, a flat-screen TV, and a coffee maker for your convenience and comfort.

Dining Options for Every Palate
Indulge in a delicious breakfast at Los Helechos Restaurant, savor steak and Italian cuisine at Di Piú for dinner, and unwind at the lobby bar or Martini bar for a relaxing evening.

Convenient Location and Facilities
Situated next to Caña Hueca Park and close to the city center, the hotel offers an outdoor pool, a restaurant, free parking, Wi-Fi, and a 24-hour business center for a seamless stay.

Book your stay at Holiday Inn Tuxtla Gutiérrez now to experience a blend of comfort, convenience, and culinary delights.

Important information:

Please note that breakfast is not included for any additional children staying in the rooms. Breakfast for children is available at an extra cost.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 225 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.99
K
Kleimer Jalill • family_with_children • mx
10
2026-04-18 • via Nuitee
J
Judith • family_with_children • gb
10
2026-04-13 • via Nuitee
J
Judith • family_with_children • gb
9
2026-04-13 • via Nuitee
H
Hernández • family_with_children • mx
10
Ignacio
Pros:

Excelente atención del personal, sus instalaciones muy bien

Cons:

Nada que comentar

2026-04-08 • via Nuitee
C
Cruz del Rosario • family_with_children • mx
8
todo muy bonito, las habitaciones comodas, el desayuno rico
Pros:

muy bien

Cons:

nada en particular

2026-04-07 • via Nuitee
M
Mario A • family_with_children • mx
9
Pros:

Es un buen hotel, la alberca, el gym , el restaurante muy bien.

Cons:

En general bien, solo que quizás el cuarto lo acababan de arreglar o restaurar y tenía un olor como a humedad , o no sé si era el aire acondicionado que olía raro.

2026-04-04 • via Nuitee
O
Oscar • family_with_children • mx
10
Oportunidad de mejora
Pros:

La comodidad

Cons:

Un poco sucio el piso

2026-04-02 • via Nuitee
P
Patrick • couple • us
10
2026-03-31 • via Nuitee
H
Héctor Alejandro • solo_traveller • mx
10
Excelente ubicación, buen servicio.
Pros:

excelente ubicación.

Cons:

Todo bien.

2026-03-31 • via Nuitee
R
roxana • family_with_children • mx
10
2026-03-29 • via Nuitee
G
Geovanny Aldair • extended_group • mx
10
2026-03-24 • via Nuitee
A
Abadia • family_with_children • mx
6
2026-03-19 • via Nuitee
G
Gustavo • solo_traveller • mx
10
Pros:

El confort de las habitaciones las almohadas y la comodidad de la cama

2026-03-19 • via Nuitee
L
Luis Israel • family_with_children • mx
10
Pros:

Todo excelente servicio

Cons:

Todo bien

2026-03-14 • via Nuitee
P
Priego • family_with_children • mx
10
Pros:

Estuvo bien Pero no me respetaron la promoción del desayuno

2026-02-27 • via Nuitee
J
Joaquín • family_with_children • mx
9
Muy buena
Pros:

Ubicación excelente... condiciones de las habitaciones muy buenas.

Cons:

El restaurante rebasado para el desayuno ... muy buena calidad de alimentos pero laa excesiva demanda los rebasa

2026-02-26 • via Nuitee
C
Carrillo • couple • mx
10
2026-02-23 • via Nuitee
H
hidalgo • family_with_children • mx
10
2026-02-22 • via Nuitee
C
Carlos Eduardo • family_with_children • us
10
Excelente
Pros:

Yo voy 2 veces al ano, a tuxtla y prefiero el holiday inn por consistente wn limpieza y servicio en general las chicas y chicos dwl buffet todos son muy serviciales,

Cons:

No tengo queja ,cuando la tenga seguro la notificare

2026-01-27 • via Nuitee
R
ROSAS ZARIÑANA • solo_traveller • mx
10
2026-01-27 • via Nuitee